5 of 5 Case Management Jobs in the East of England

Key Responsibilities: - Provide 2nd line IT technical support for the council's IT systems for officers, members & Trading Companies using the council's ticketing system - Maintain the corporate Business Case Management systems for all departments, including upgrades, security vulnerability patching and server maintenance - Responsible for Microsoft 365 platform identity and access management for users in the More ❯

Key Responsibilities: - Provide 2nd line IT technical support for the council s IT systems for officers, members & Trading Companies using the council s ticketing system - Maintain the corporate Business Case Management systems for all departments, including upgrades, security vulnerability patching and server maintenance - Responsible for Microsoft 365 platform identity and access management for users in the More ❯

Key Responsibilities: - Provide 2nd line IT technical support for the council’s IT systems for officers, members & Trading Companies using the council’s ticketing system - Maintain the corporate Business Case Management systems for all departments, including upgrades, security vulnerability patching and server maintenance - Responsible for Microsoft 365 platform identity and access management for users in the More ❯

end users in a courteous and professional manner Maintaining and supporting PCs, laptops and telephony system. Supporting and troubleshooting core software products including Microsoft 365, Active Directory, Citrix and case management systems. Undertaking Starters, Leavers, and User account updates and administration in accordance with agreed processes. Providing advice and guidance to end users on IT-related matters. Requirements More ❯

Contribute to route-to-live processes for new features and innovations hosted on AWS. Implement secure, efficient solutions aligned with the development standards for handling sensitive data. Collaborate with case management and infrastructure teams to ensure smooth integration and release processes. Troubleshoot and optimise AWS-hosted services for performance and reliability. Apply DevOps principles where relevant (e.g., run More ❯