Operational Leader
- Location
- Basildon, England, United Kingdom
Fraud and Compliance operations, and Local Service cases. You will maintain a detailed understanding of surveillance activity, champion the CFCD quality agenda, and drive continuous improvement through robust quality assurance processes. Working collaboratively with internal and external stakeholders, you will provide accurate management information, support IPCO inspections … delivery of DWP's Directed Surveillance Authority function. You will provide strong leadership, set clear expectations and foster a culture of accountability, engagement, and continuous improvement. You will: Provide leadership and optimise resources to meet performance objectives and set high standards for leadership across the business. Drive resource management ...