Senior Service Introduction Manager
- Hiring Organisation
- National Highways
- Location
- Clapham, Bedfordshire, UK
Directorate at National Highways. Reporting to the Head of Operational Service Design & Transition, you will lead the day-to-day delivery, governance and continual improvement of the Service Introduction function. You will manage and develop a team of Service Introduction Managers and Service Introduction Leads, ensuring a consistent … controlled manner. Build strong relationships with senior stakeholders across Digital Services and the wider organisation, using performance data, reporting and continual improvement to enhance service quality, operational resilience and customer outcomes. About you. You will be an experienced and credible service management leader with a strong background ...