Hemel Hempstead, Hertfordshire, England, United Kingdom
Sopra Steria
shape the delivery of our Security Operations Centre (SOC) services. In this pivotal role, you will be responsible for ensuring the SOC operates at peak performance while driving continualimprovement, with a strong focus on ITIL service management principles and full alignment with CREST standards. Based on-site in Hemel Hempstead, this is an outstanding opportunity for a … SOC Operations Manager with proven experience in monitoring and analysing security threats for multiple customers.You will oversee and mentor a skilled team of analysts, fostering a culture of continuous learning, champion best practices in threat detection and incident management, and play a key role in safeguarding our organisation’s digital environment. Communications with key business partners is key regarding … CK, Splunk, Sentinel and ISO27001 is vital What you will be doing: Lead, mentor, and develop SOC analysts and incident responders. Provide technical direction, conduct performance reviews, and foster continuous improvement. Oversee full lifecycle of security incidents from detection to resolution. Ensure compliance with SLAs and escalation protocols. Maintain and enhance incident response plans and procedures. Direct threat intelligence More ❯
St. Ives, Cambridgeshire, East Anglia, United Kingdom
M Group
cyclical maintenance, ensuring customer needs are met through communication, prioritisation, escalation, and resolution. Reporting to the Head of Service Delivery, the role leads the Service Desk Team, drives continualimprovement, and collaborates across Managed Services including Field Engineers, PMO, Service Managers, and Third Parties. Responsibilities include SLA/OLA/KPI delivery, incident/request resolution, risk/… a culture of trust, integrity, safety, and professional standards while ensuring operational excellence and customer satisfaction. What youll bring? Essential and desirable skills include leadership, strategic planning, service improvement, customer and supplier management, ITIL, Lean Six Sigma, PowerBI, and project management. Behaviours align with MGroup valuesresponsibility, openness, ambition, and collaborationdemonstrated through adaptability, accountability, ethical conduct, and stakeholder trust. More ❯
Stevenage, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Circle Recruitment
lead infrastructure projects, and contribute to pre-sales solution design. You'll work closely with internal teams, school stakeholders, and third-party providers to ensure seamless service delivery and continuous improvement. Key Skills Required: Windows Server (2012-2019), Active Directory Familiarity with VMware and/or Hyper-V Strong hands-on experience with networking (LAN/WAN, Switching, Firewalls … Hertfordshire Act as a senior escalation point for complex technical issues Collaborate with Account Managers to scope and design technical solutions Maintain technical documentation and contribute to service improvement Build trusted relationships with school stakeholders and internal teams What You'll Get: Competitive salary up to £38,000 DOE Hybrid working: 1 day in Stevenage office, 4 days More ❯
Stevenage, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Circle Group
lead infrastructure projects, and contribute to pre-sales solution design. You'll work closely with internal teams, school stakeholders, and third-party providers to ensure seamless service delivery and continuous improvement. Key Skills Required: Windows Server (2012-2019), Active Directory Familiarity with VMware and/or Hyper-V Strong hands-on experience with networking (LAN/WAN, Switching, Firewalls … Hertfordshire Act as a senior escalation point for complex technical issues Collaborate with Account Managers to scope and design technical solutions Maintain technical documentation and contribute to service improvement Build trusted relationships with school stakeholders and internal teams What You'll Get: Competitive salary up to £38,000 DOE Hybrid working: 1 day in Stevenage office, 4 days More ❯
testing and chaos engineering initiatives, and embed reliability best practices across engineering, DevOps, and infrastructure teams. This is a senior, strategic leadership role focused on system excellence, observability, and continuous improvement. Ideal Candidate: Proven experience leading Performance Engineering, Reliability, or SRE functions Deep expertise in performance testing methodologies (load, stress, spike, soak) Strong hands-on background with LoadRunner and … perform and recover under real-world conditions Define and drive best practices for observability, monitoring, and APM adoption using tools like Dynatrace Drive incident reduction, faster recovery (MTTR) , and continuous reliability improvements Champion a culture of performance ownership , ensuring teams build with scalability, stability, and efficiency in mind Influence technology direction through deep technical insight and strong stakeholder engagements More ❯
testing and chaos engineering initiatives, and embed reliability best practices across engineering, DevOps, and infrastructure teams. This is a senior, strategic leadership role focused on system excellence, observability, and continuous improvement. Ideal Candidate: Proven experience leading Performance Engineering, Reliability, or SRE functions Deep expertise in performance testing methodologies (load, stress, spike, soak) Strong hands-on background with LoadRunner and … perform and recover under real-world conditions Define and drive best practices for observability, monitoring, and APM adoption using tools like Dynatrace Drive incident reduction, faster recovery (MTTR) , and continuous reliability improvements Champion a culture of performance ownership , ensuring teams build with scalability, stability, and efficiency in mind Influence technology direction through deep technical insight and strong stakeholder engagements More ❯
testing and chaos engineering initiatives, and embed reliability best practices across engineering, DevOps, and infrastructure teams. This is a senior, strategic leadership role focused on system excellence, observability, and continuous improvement. Ideal Candidate: Proven experience leading Performance Engineering, Reliability, or SRE functions Deep expertise in performance testing methodologies (load, stress, spike, soak) Strong hands-on background with LoadRunner and … perform and recover under real-world conditions Define and drive best practices for observability, monitoring, and APM adoption using tools like Dynatrace Drive incident reduction, faster recovery (MTTR) , and continuous reliability improvements Champion a culture of performance ownership , ensuring teams build with scalability, stability, and efficiency in mind Influence technology direction through deep technical insight and strong stakeholder engagements More ❯
testing and chaos engineering initiatives, and embed reliability best practices across engineering, DevOps, and infrastructure teams. This is a senior, strategic leadership role focused on system excellence, observability, and continuous improvement. Ideal Candidate: Proven experience leading Performance Engineering, Reliability, or SRE functions Deep expertise in performance testing methodologies (load, stress, spike, soak) Strong hands-on background with LoadRunner and … perform and recover under real-world conditions Define and drive best practices for observability, monitoring, and APM adoption using tools like Dynatrace Drive incident reduction, faster recovery (MTTR) , and continuous reliability improvements Champion a culture of performance ownership , ensuring teams build with scalability, stability, and efficiency in mind Influence technology direction through deep technical insight and strong stakeholder engagements More ❯
Employment Type: Full-Time
Salary: £84,000 - £95,000 per annum, Negotiable, Inc benefits
testing and chaos engineering initiatives, and embed reliability best practices across engineering, DevOps, and infrastructure teams. This is a senior, strategic leadership role focused on system excellence, observability, and continuous improvement. Ideal Candidate: Proven experience leading Performance Engineering, Reliability, or SRE functions Deep expertise in performance testing methodologies (load, stress, spike, soak) Strong hands-on background with LoadRunner and … perform and recover under real-world conditions Define and drive best practices for observability, monitoring, and APM adoption using tools like Dynatrace Drive incident reduction, faster recovery (MTTR) , and continuous reliability improvements Champion a culture of performance ownership , ensuring teams build with scalability, stability, and efficiency in mind Influence technology direction through deep technical insight and strong stakeholder engagements More ❯
Much Hadham, Hertfordshire, South East, United Kingdom
St Elizabeth`s Centre
will play a vital role in maintaining and improving the quality and safety of care delivered across our residential School and College services. You will lead on quality improvement, embed compliance and regulatory standards (CQC/Ofsted), and act as a key driver in safeguarding best practices. Using structured audits, inspections, and feedback cycles, you will work closely … safety, and person-centred planning. This role will also act as the Designated Safeguarding Lead for the services and take a leadership role in promoting learning from incidents and continuous service improvement. Key Responsibilities Lead internal audits across all service areas, reporting findings and driving actions Monitor, evaluate and improve compliance with regulatory frameworks Champion safeguarding and act as … improvement About You This role is ideal for a dedicated and experienced professional in adult and/or childrens social care, with a passion for quality and continuous improvement. Essential: Relevant care experience and knowledge of both adult and/or childrens services Strong auditing and compliance knowledge (CQC/Ofsted) Leadership and team management experience Excellent More ❯