1 to 25 of 44 Customer Engagement Jobs in the East of England

successful financial metrics for the business through technical and services engagements with the customer. Solution owner supporting the creation and execution of a customer’s requirements based on their desired business outcome. Creation of documentation based on your technical design that delivers against the customer’s business needs … with high-performance computing (HPC) and accelerated compute specialist knowledge to lead business outcome engagements from start to finish on opportunities from proactive sales engagement with aligned account owners. They focus on research and education, life sciences, and public sector and sovereign customers. In these sectors, compute capacity directly ...

About the Role We are looking for a confident, customer-focused individual to join our team as a Pre-Sales Consultant. This role combines software demonstrations, solution design, tender support and customer engagement, helping prospects and customers understand how software solutions can deliver tangible business benefits. … someone with a passion for technology, strong communication skills and a willingness to learn. Previous experience in a software, consultancy, implementation, support or customer-facing role would be beneficial but is not essential. Key Responsibilities Software Demonstrations & Customer Engagement Configure software environments to reflect customer requirements ...

speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. The Customer Success Manager is responsible for the proactive engagement, retention, and ongoing success of a portfolio of mid-tail customer accounts, aligned … customer outcomes, adoption, and renewal readiness. The role combines customer engagement and advocacy, risk management, and outcome-based success planning, while working collaboratively across internal teams to drive retention, value realisation, and a high-quality customer experience. What Success Looks Like Mid-tier accounts kept healthy ...

Sales Applications Engineer Are you a technically strong engineer who enjoys solving complex customer challenges? Our client is looking for a Pre-Sales Applications Engineer to bridge the gap between cutting-edge technology and real-world customer requirements. This is a hands-on, customer-facing role where … sales, product, and engineering teams to design solutions, deliver demonstrations, and provide technical expertise throughout the sales process. You'll split your time between customer meetings, lab-based testing, field deployments, and technical problem-solving. Key Responsibilities Support the sales process from initial customer engagement through ...

Description:****Your Impact**Leonardo is seeking an experienced customer-facing engineer to join the Integrated Sensing & Protection (ISP) Line of Business, supporting Leonardo's Precision Guidance portfolio, including SAL Seeker and Compact Seeker products. Working as part of Leonardo's customer support and engineering community, you will provide … technical support to domestic and international customers throughout the integration, verification, validation, qualification and operational deployment of Precision Guidance systems. This is a highly customer-facing engineering role requiring close collaboration with platform integrators, weapon system manufacturers and Leonardo engineering teams. The primary objective is to ensure customers achieve ...

where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job summary At CDW, we deliver customer outcomes through deep technical expertise, trusted relationships, and a strong services-led approach. The Senior Network Architect operates as a senior presale overlay within … Secure Networks practice, responsible for shaping, designing, and leading complex network and security solutions aligned to customer business outcomes. This role translates business requirements into high-level architectures, drives solution strategy across multi-vendor environments, and leads engagements from early discovery through to proposal and handover to delivery. ...

Description - Data Lead - Customer Domain (17377) Job Description Description DATA LEAD, CUSTOMER DOMAIN Luton | Full-time | Hybrid We support hybrid working, and you'll spend 60% of your time each month in the office. You’re a senior data leader who knows how to turn business strategy into … become more data-driven, this role offers a unique opportunity to help define the future of data at easyJet. THE OPPORTUNITY As Data Lead, Customer Domain, you'll be the senior data partner embedded within our Customer business area. You'll own the customer data agenda, working ...

across assigned customers, ensuring delivery aligns with agreed specifications, service quality standards, and business outcomes. The role combines financial accountability, service performance management, and customer relationship leadership, while working collaboratively across internal teams to drive continuous improvement and deliver a high-quality customer experience. 1. Service Governance & Contract … Management Ensure services are delivered in line with contractual scope, SLAs and customer expectations Maintain governance artefacts including service management plans, improvement plans, risks, and service documentation Lead service reviews, governance forums, and QBRs with actionable outputs Govern scope changes, consumption, and out-of-scope activity in line with ...

exciting opportunity for a CRM Analyst to join a data-driven organisation undergoing significant digital transformation. You'll play a key role in shaping customer marketing activity, using data and insights to improve campaign performance, customer engagement, and commercial outcomes. The Company They are a well-established … consumer-focused organisation with a strong emphasis on innovation, data-led decision making, and customer experience. Investing heavily in digital capabilities, they are building advanced marketing and analytics functions to support continued growth. The business offers a collaborative environment where data professionals can make a visible impact and develop ...

monthly, quarterly and yearly GP targets. Have interest in specialising in a particular technology or category (not obligatory, but useful). 2 Embody Outstanding Customer Service Live and breathe outstanding customer service in line with BDR’s core values. Tactfully challenge customer assumptions to add value … their business. Maintain value add on quotes whenever possible to differentiate. Generate referral business through high service levels and strong customer relationships. Maximise client earnings, retain clients and make consistent progress with white space. 3 Book 14 and attend 10 new business meetings per month Manage CRM to ensure ...

Description Are you passionate about turning complex customer needs into cutting‐edge Electronic Warfare solutions? We're looking for a Systems Design Authority (SDA) (Delivery) to lead the technical delivery of EW Payload capabilities, shaping solutions that make a real impact for our customers and operational users. In this … opportunity to shape both the delivery of today's EW Payload solutions and the development of tomorrow's capabilities, combining technical leadership, customer engagement, and strategic influence in a highly visible role. Key Responsibilities Own the technical solution for EW Payload programmes, ensuring customer requirements are translated ...

passionate about turning complex customer needs into cutting-edge Electronic Warfare solutions? We're looking for a **Systems Design Authority (SDA) (Delivery)** to lead the technical delivery of EW Payload capabilities, shaping solutions that make a real impact for our customers and operational users. In this **influential role** within … opportunity to **shape both the delivery of today's EW Payload solutions and the development of tomorrow's capabilities**, combining technical leadership, customer engagement, and strategic influence in a **highly visible role**. This role offers a hybrid working arrangement, with a combination of on-site presence ...

sales engineering and field application engineering teams. In this role, you will be the ultimate technical authority in the sales cycle, helping turn customer requirements into credible solutions built around CRFS products. You will lead and manage a growing UK-based technical team, directly managing two Pre-Sales Engineers … sales team. Cross-Functional Bridge: Act as the primary conduit between the sales team, the product teams, and your engineering staff, helping ensure customer needs and market signals flow effectively in all directions. You will influence the product roadmap based on field intelligence without taking on direct product management ...

Madrid, Spain Employment Type: Full-time, hybrid role The job We are looking for a Principal Solution Architect to lead architecture, solution design, and customer engagement for PI Data Infrastructure and AVEVA CONNECT Digital Twin initiatives. This role will work with global and regional teams to deliver scalable … architectures and successful delivery outcomes. Key Responsibilities Lead solution architecture, workshops, implementation planning, and technical design for PI Data Infrastructure and CONNECT Digital Twin customer programmes Engage with customers to gather requirements, manage stakeholders, and act as a trusted advisor and escalation point for PI DI initiatives Define architecture ...

strong earning potential, were looking for a confident, commercially focused leader who can drive sales, develop their team and deliver a consistently strong customer experience. Youll have the autonomy to shape the stores culture, lead from the front and turn its commercial opportunities into results. Our client represents … focus on employee wellbeing, alongside ongoing training and personal development . More about the role: Take full ownership of the stores sales, operational and customer service performance. Lead from the front on the shop floor, providing tailored advice across mobile, broadband, accessories and other connected products. Coach, motivate ...

Consultant Are you a results-driven CRM expert passionate about transforming customer engagement strategies? Join our innovative team as a CRM Consultant and become a key player in delivering cutting-edge solutions that elevate our clients’ marketing efforts. In this role, you'll leverage your strong CRM platform … meaningful relationships with their customers. What You’ll Do: As a CRM Consultant, you will be at the forefront of developing and executing sophisticated customer relationship management strategies. Your role involves collaborating closely with clients to understand their campaign needs, crafting tailored solutions on leading platforms, and ensuring seamless ...

high-level concepts and battlefield-ready systems. You will serve as a primary technical authority, steering solutions across the full product lifecycle-from initial customer engagement and solution design to technical execution and real-world trials. This position is ideal for an engineer who thrives on technical variety … current EW operational frameworks. Bid & Delivery Experience: Track record of driving technical aspects of proposals, winning work, and successfully delivering complex engineering programs. Stakeholder Engagement: Excellent communication skills with confidence liaising with military/MOD customers, industrial suppliers, and technical teams. Vetting: Ability and willingness to undergo top-tier ...

Develop and grow networking and security opportunities within enterprise customers. Partner closely with Account Managers to identify, qualify and progress sales opportunities. Lead customer engagements covering networking, cybersecurity and associated Professional Services. Create and develop pipeline through proactive customer engagement and strategic account growth. Position and sell … complex solutions across networking, security, AI and digital transformation initiatives. Attach Professional Services offerings to technology opportunities to maximise customer outcomes. Lead commercial discussions and negotiations on high-value opportunities. Build strong relationships with customers, partners and vendor communities. Maintain knowledge of industry trends, market developments and emerging technologies. ...

improve outcomes for millions of people. We are looking for a Product Owner who thrives in a collaborative, fast-moving environment and enjoys turning customer challenges into valuable product outcomes. This role is an opportunity to work at the heart of product development, partnering with Product Management, Engineering … solutions that solve real-world problems. What you'll be doing Own and manage the product backlog for your product area Translate business and customer requirements into clear user stories and acceptance criteria Prioritise work to maximise customer and commercial value Work closely with Engineering teams through sprint ...

complex, multi-stakeholder sales cycles from first conversation through to negotiation and close. Work with technical, delivery, marketing and partner teams to develop compelling customer solutions. Build a strong pipeline and consistently deliver new-business revenue. What Were Looking For 1015+ years of new-business/enterprise sales experience. … base + Double OTE in Year 1 Genuine senior-level new-business ownership Opportunity to sell differentiated IT Services and managed solutions Enterprise-level customer engagement Hybrid working from Watford Clear progression into strategic enterprise sales and leadership If youre an experienced enterprise hunter with deep vertical-market ...

platforms, network protocols and cloud applications. Share technical knowledge and contribute to continuous improvement across the team. Support wider business activities where appropriate, including customer engagement and technical support. Essential Skills and Experience Approximately 25 years of software engineering experience, gained through professional experience or relevant project work. ...

Reporting to the executive team, you will define and execute the AI platform strategy whilst leading the successful delivery of complex AI programmes and customer engagements. This role combines AI strategy, platform engineering, software delivery and operational leadership. You will ensure the organisation continues to build scalable, cutting-edge ...

industries, including medical and selected defence applications. This is a newly created, hands-on role focused on winning new business, generating leads and building customer relationships. You will identify and develop new opportunities, re-engage dormant accounts and work closely with engineering teams to deliver tailored solutions to customers. … Responsibilities Identify, prospect and win new customers across UK and international markets. Generate leads through proactive outreach, networking, customer visits and exhibitions. Develop relationships with OEMs, distributors, B2B customers and end users. Understand customer requirements and identify suitable standard, customised or bespoke RF solutions. Manage the sales pipeline ...

from concept through to manufacture. Background in regulated or safety-critical product development. Exposure to project leadership or technical team coordination. Interest in supporting customer engagement or business development activities. To apply for this Senior Electronics & Software Product Engineer role, please send your ...

investigations, participating in key industry consortium's, engaging with product groups, working closely together with the engineering team, and taking part in partner and customer engagements. Responsibilities This exciting position, will offer you the opportunity to work on the newest technology in a collaborative environment to: Design and develop ...