1 to 25 of 48 Support Specialist Jobs in the East of England

business users related to the CRM system (MS Dynamics), CGS Student Management System and their integration with other business systems. Triage and resolve tickets that come into the Application Support ITSM queue, keeping within the SLA’s. Maintaining the quality of IT services and products. Developing training literature and materials to speed up processes. Facilitating the discussion of requirements … Supporting the IT service, its underlying infrastructure & our users located across the business. Assist with Product Rollover associated with the CRM (MS Dynamics). Ensure systems documentation (including administration, support, problem solving and diagnostic documentation) is maintained to the highest standard. To be the technical liaison for all CGS Application systems. Assisting with the management of the external suppliers … for Application systems, including production of specifications, escalations & BAU. Project Activities Provide support, design, delivery, implementation, and support to CGS’ IT, to tight deadlines and specified quality criteria. Support the specification and implementation of new upgrades and services of CGS’ Applications; including new applications, new/upgraded hardware and software, system upgrades and rollouts and (on occasion More ❯

Technical Support Specialist - French, Alexa Information & Ads Job ID: 2953362 | Evi Technologies Limited At the intersection of AI and natural language understanding, voice-assistant technology is one of the most exciting industries to work in today. Alexa is Amazon’s voice AI. Alexa lives in the cloud and is happy to help anywhere there's internet access and … might interact with Alexa. If you are a proactive, adaptable, and quality-driven professional who thrives in a collaborative environment, we invite you to apply for this French-speaking Support Engineer role in our Cambridge office. This is an excellent opportunity to leverage your technical expertise and language skills to make a direct impact on customer satisfaction and team … metrics. Key job responsibilities As a native French-speaking Support Engineer based out of our Cambridge office, you will be responsible for providing high-quality technical support to Alexa Question & Answering (Q&A) internal and external customers. In the role, you can expect to: Follow workflows with strong guidelines to localize and scale Alexa's Q&A understanding More ❯

Social network you want to login/join with: IT & Product Technical Support Specialist, hemel hempstead col-narrow-left Client: Transcend Information, Inc. Location: hemel hempstead, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Company Description At Transcend, we innovate and … a customer-focused company, Transcend can quickly respond to the market's changing needs. Role Description This is a full-time hybrid role for an IT and Product Technical Support Specialist at Transcend Information, Inc. The Specialist will be responsible for providing IT, Product, Technical support, Customer support, CAR & FAR support. The role is based … in Hemel Hempstead with some remote work allowed. The job will require travel when needed to customer sites or online to support the sales function. Qualifications and Job Responsibilities Product Support, Technical Support, IT support and Customer support CAR + FAR Analysis support Strong analytical skills and troubleshooting abilities Excellent customer service and communication More ❯

Social network you want to login/join with: IT & Product Technical Support Specialist, watford, hertfordshire col-narrow-left Client: Transcend Information, Inc. Location: watford, hertfordshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Company Description At Transcend, we innovate and … a customer-focused company, Transcend can quickly respond to the market's changing needs. Role Description This is a full-time hybrid role for a IT and Product Technical Support Specialist at Transcend Information, Inc. The Specialist will be responsible for providing IT, Product, Technical support, Customer support, CAR & FAR support. The role is based … in Hemel Hempstead with some remote work allowed. The job will require travel when needed to customer sites or online to support the sales function. Qualifications and Job Responsibilities Product Support, Technical Support, IT support and Customer support CAR + FAR Analysis support Strong analytical skills and troubleshooting abilities Excellent customer service and communication More ❯

a customer-focused company, Transcend can quickly respond to the market's changing needs. Role Description This is a full-time hybrid role for a IT and Product Technical Support Specialist at Transcend Information, Inc. The Specialist will be responsible for providing IT, Product, Technical support, Customer support, CAR & FAR support. The role is based … in Hemel Hempstead with some remote work allowed. The job will require travel when needed to customer sites or online to support the sales function. Qualifications and Job Responsibilities Product Support, Technical Support, IT support and Customer support CAR + FAR Analysis support Product presentation skills Customer visits (Online + F2F meetings) Strong analytical More ❯

improve hospital efficiency and enhance patient care. Virtual job fairs Position Summary: Provides troubleshooting and assistance to customers and Werfen field personnel in a call center environment. This includes support on Werfen product usage and function, technical questions, instrument performance, instrument capabilities and other product concerns as required. Responsibilities Key Accountabilities: Provides first line contact and ownership for technical … Education: Bachelor’s degree in Biology, Medical Technology, Biomedical Engineering or a related field or equivalent experience required Experience: Minimum three years’ experience in a clinical setting or clinical support role in a regulated environment required Hemostasis:Strong knowledge of Hemostasis/QC highly required Acute Care Diagnostics:Strong knowledge of point of care testing (example: Generalist/Chemistry More ❯

to login/join with: Join our team at Franke Coffee Systems UK Limited, a global leader in coffee technology and innovation. As a member of our international IT support team, you'll be based at our offices in St Albans, with a unique opportunity to extend your impact to teams in Manchester and Falkirk. Your role will primarily … involve remote support, complemented by occasional visits to ensure seamless IT operations for all locations. As an IT Support Specialist, you will: Provide 1st and 2nd level support within the UK. Handle joiner/mover/leaver processes using ServiceNow. Support standard applications (M365, Adobe) and manage software provisioning (SCCM). Install, maintain, and provision … client hardware (desktops, laptops, tablets, barcode scanners) and peripherals (printers, scanners, copiers, fax machines). Provide telephony VoIP support. Offer network support (LAN) and monitor WAN and Server VMs. Manage mobile devices and contracts. Conduct introduction and training sessions. Contribute as a team member to various projects. Act as a local contact for Platform Services. Handle quotes and the More ❯

Social network you want to login/join with: 2nd Line Support Helpdesk Specialist - Chelmsford - £36,000, chelmsford col-narrow-left Client: WUNDERTALENT Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 18.06.2025 Expiry Date: 02.08.2025 col-wide Job Description: We are seeking a skilled 2nd Line Support Helpdesk Specialist to join our dynamic IT support team. This role is central to delivering exceptional technical support for our comprehensive range of software and hardware solutions. You'll be the problem-solving hero our users turn to when first-line support needs escalation, providing expert diagnostic evaluation and resolution services that keep our operations running smoothly. The … successful candidate will demonstrate excellent judgment, technical expertise, and a customer-first approach while maintaining accurate documentation and ensuring timely resolution of all technical issues. Key Responsibilities Technical Support Excellence Provide comprehensive second-level support for all standard software and hardware platforms Diagnose, research, and resolve complex technical problems with precision and efficiency Respond promptly to telephone, email More ❯

Social network you want to login/join with: 2nd Line Support Helpdesk Specialist - Chelmsford - £36,000, basildon col-narrow-left Client: WUNDERTALENT Location: basildon, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 18.06.2025 Expiry Date: 02.08.2025 col-wide Job Description: We are seeking a skilled 2nd Line Support Helpdesk Specialist to join our dynamic IT support team. This role is central to delivering exceptional technical support for our comprehensive range of software and hardware solutions. You'll be the problem-solving hero our users turn to when first-line support needs escalation, providing expert diagnostic evaluation and resolution services that keep our operations … The successful candidate will demonstrate excellent judgment, technical expertise, and a customer-first approach while maintaining accurate documentation and ensuring timely resolution of all technical issues. Key Responsibilities Technical Support Excellence Provide comprehensive second-level support for all standard software and hardware platforms Diagnose, research, and resolve complex technical problems with precision and efficiency Respond promptly to telephone More ❯

Senior Regional Technology Support Engineer Essex/Suffolk/Norfolk/Cambridgeshire Hybrid Working IT Fixed Term Contract: 8 Months Full-Time Competitive salary available, depending on experience 37.5 hours per week Nuffield Health is the charity that's building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes … we'll do whatever it takes to look after the UK's wellbeing. It starts with passion and commitment to quality. It starts with you. As a Regional Technology Support Specialist , you'll bring experience of working in a modern ITIL-based IT service organisation, providing technical support and experience of managing a complex IT infrastructure. You … will have excellent communication skills as well as have technical ability of supporting major outages, Windows 7-10 and Microsoft Cloud technologies. As our Regional IT Support Engineer, you will provide desk-side support within dedicated region/cluster supporting all Nuffield Health sites, who can provide a high standard of support to Nuffield Health IT users. More ❯

Senior Regional Technology Support Engineer Essex/Suffolk/Norfolk/Cambridgeshire | Hybrid Working | IT | Fixed Term Contract: 8 Months| Full-Time Competitive salary available, depending on experience 37.5 hours per week Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes … we’ll do whatever it takes to look after the UK’s wellbeing. It starts with passion and commitment to quality. It starts with you. As a Regional Technology Support Specialist , you’ll bring experience of working in a modern ITIL-based IT service organisation, providing technical support and experience of managing a complex IT infrastructure. You … will have excellent communication skills as well as have technical ability of supporting major outages, Windows 7-10 and Microsoft Cloud technologies. As our Regional IT Support Engineer, you will provide desk-side support within dedicated region/cluster supporting all Nuffield Health sites, who can provide a high standard of support to Nuffield Health IT users. More ❯

Amazon's IT Services support is the first point of contact for technical support service requests. Our IT Support Technician spends their day fielding incoming support chats, calls and online requests on behalf of Amazon Corporate and its subsidiary employees worldwide. The successful IT Support Specialist will be customer focused and motivated by team … volume of requests. You will also be committed, flexible, and have demonstrated ability to maintain high levels of productivity while maintaining quality support. Key job responsibilities * Provides comprehensive technical support to Amazon Corporate employees worldwide. * Research, resolve, and respond to inquiries received via web chat, telephone calls, email, ticketing system, all in a timely manner, in accordance with team … operating procedures (SOP) through the effective use of Knowledge management. * Manage a case count between 26-30 phone/chat/tickets. * Acquire and maintain current knowledge of relevant support policies in order to provide technically accurate solutions to users. * Assists with activities to triage and escalate any system or network outage to reduce downtime. BASIC QUALIFICATIONS - 1+ years More ❯

Technical Support Specialist – Heavy Plant A major dealership specialising in Heavy Plant are looking for a Technical Support Specialist to provide specialised technical support and guidance on a range of Heavy Plant machinery. Role: Technical Support Specialist Area: Cambridge or Midlands Salary: £40,000 - £45,000 + benefits What’s on Offer: High … Mental Health Counselling and Coaching sessions Free Will writing service EAP, which includes 24/7 Doctor access Healthshield Family Friendly policies Company events The requirements of the Technical Support Specialist will be: As Technical Support Specialist, you will be responsible for managing aftermarket product quality issues, overseeing technical applications for product lines and assisting in … Maintain an efficient technical help desk Compile evidence to drive quality improvements and service fixes Contribute to new product introductions and analysis Conduct site and customer visits for technical support The ideal candidate for Technical Support Specialist will be: Hold a recognised Apprenticeship NVQ 3 or equivalent in Construction Equipment or an Engineering based field Experience in More ❯

Social network you want to login/join with: Dental Software Support Specialist, chelmsford col-narrow-left Client: GreatLab Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Location: Remote Ideally located in the Midlands. Job Type: Full-time Travel Required: Occasional (events … and stay ahead in a demanding industry. Our platform helps labs manage cases, organize workflows, and serve their dentist clients more effectively. We’re hiring a Dental Lab Technical Support Specialist to help lead the way in supporting our users. This is a unique opportunity for someone with a dental background who’s ready to grow into a … leadership role in a tech company. Your Role This is more than just a support role. You’ll play a key part in shaping the way we help dental labs succeed. In addition to handling day-to-day support requests, you’ll take ownership of building and expanding our Help Center through making videos, tutorials , improving documentation, and More ❯

Social network you want to login/join with: Dental Software Support Specialist, peterborough col-narrow-left Client: GreatLab Location: peterborough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Location: Remote Ideally located in the Midlands. Job Type: Full-time Travel … and stay ahead in a demanding industry. Our platform helps labs manage cases, organize workflows, and serve their dentist clients more effectively. We’re hiring a Dental Lab Technical Support Specialist to help lead the way in supporting our users. This is a unique opportunity for someone with a dental background who’s ready to grow into a … leadership role in a tech company. Your Role This is more than just a support role. You’ll play a key part in shaping the way we help dental labs succeed. In addition to handling day-to-day support requests, you’ll take ownership of building and expanding our Help Center through making videos, tutorials , improving documentation, and More ❯

Social network you want to login/join with: Dental Software Support Specialist, norwich col-narrow-left Client: GreatLab Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Location: Remote Ideally located in the Midlands. Job Type: Full-time Travel Required: Occasional (events … and stay ahead in a demanding industry. Our platform helps labs manage cases, organize workflows, and serve their dentist clients more effectively. We’re hiring a Dental Lab Technical Support Specialist to help lead the way in supporting our users. This is a unique opportunity for someone with a dental background who’s ready to grow into a … leadership role in a tech company. Your Role This is more than just a support role. You’ll play a key part in shaping the way we help dental labs succeed. In addition to handling day-to-day support requests, you’ll take ownership of building and expanding our Help Center through making videos, tutorials , improving documentation, and More ❯

Social network you want to login/join with: Dental Software Support Specialist, basildon col-narrow-left Client: GreatLab Location: basildon, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Location: Remote Ideally located in the Midlands. Job Type: Full-time Travel … and stay ahead in a demanding industry. Our platform helps labs manage cases, organize workflows, and serve their dentist clients more effectively. We’re hiring a Dental Lab Technical Support Specialist to help lead the way in supporting our users. This is a unique opportunity for someone with a dental background who’s ready to grow into a … leadership role in a tech company. Your Role This is more than just a support role. You’ll play a key part in shaping the way we help dental labs succeed. In addition to handling day-to-day support requests, you’ll take ownership of building and expanding our Help Center through making videos, tutorials , improving documentation, and More ❯

Social network you want to login/join with: Dental Software Support Specialist, ipswich col-narrow-left Client: GreatLab Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Location: Remote Ideally located in the Midlands. Job Type: Full-time Travel Required: Occasional (events … and stay ahead in a demanding industry. Our platform helps labs manage cases, organize workflows, and serve their dentist clients more effectively. We’re hiring a Dental Lab Technical Support Specialist to help lead the way in supporting our users. This is a unique opportunity for someone with a dental background who’s ready to grow into a … leadership role in a tech company. Your Role This is more than just a support role. You’ll play a key part in shaping the way we help dental labs succeed. In addition to handling day-to-day support requests, you’ll take ownership of building and expanding our Help Center through making videos, tutorials , improving documentation, and More ❯

Social network you want to login/join with: Dental Software Support Specialist, cambridge col-narrow-left Client: GreatLab Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Location: Remote Ideally located in the Midlands. Job Type: Full-time Travel Required: Occasional (events … and stay ahead in a demanding industry. Our platform helps labs manage cases, organize workflows, and serve their dentist clients more effectively. We’re hiring a Dental Lab Technical Support Specialist to help lead the way in supporting our users. This is a unique opportunity for someone with a dental background who’s ready to grow into a … leadership role in a tech company. Your Role This is more than just a support role. You’ll play a key part in shaping the way we help dental labs succeed. In addition to handling day-to-day support requests, you’ll take ownership of building and expanding our Help Center through making videos, tutorials , improving documentation, and More ❯

Social network you want to login/join with: Dental Software Support Specialist, bedford col-narrow-left Client: GreatLab Location: bedford, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Location: Remote Ideally located in the Midlands. Job Type: Full-time Travel … and stay ahead in a demanding industry. Our platform helps labs manage cases, organize workflows, and serve their dentist clients more effectively. We’re hiring a Dental Lab Technical Support Specialist to help lead the way in supporting our users. This is a unique opportunity for someone with a dental background who’s ready to grow into a … leadership role in a tech company. Your Role This is more than just a support role. You’ll play a key part in shaping the way we help dental labs succeed. In addition to handling day-to-day support requests, you’ll take ownership of building and expanding our Help Center through making videos, tutorials , improving documentation, and More ❯

Social network you want to login/join with: Dental Software Support Specialist, colchester col-narrow-left Client: GreatLab Location: colchester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Location: Remote Ideally located in the Midlands. Job Type: Full-time Travel … and stay ahead in a demanding industry. Our platform helps labs manage cases, organize workflows, and serve their dentist clients more effectively. We’re hiring a Dental Lab Technical Support Specialist to help lead the way in supporting our users. This is a unique opportunity for someone with a dental background who’s ready to grow into a … leadership role in a tech company. Your Role This is more than just a support role. You’ll play a key part in shaping the way we help dental labs succeed. In addition to handling day-to-day support requests, you’ll take ownership of building and expanding our Help Center through making videos, tutorials , improving documentation, and More ❯

Social network you want to login/join with: Dental Software Support Specialist, luton, bedfordshire col-narrow-left Client: GreatLab Location: luton, bedfordshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Location: Remote Ideally located in the Midlands. Job Type: Full … and stay ahead in a demanding industry. Our platform helps labs manage cases, organize workflows, and serve their dentist clients more effectively. We’re hiring a Dental Lab Technical Support Specialist to help lead the way in supporting our users. This is a unique opportunity for someone with a dental background who’s ready to grow into a … leadership role in a tech company. Your Role This is more than just a support role. You’ll play a key part in shaping the way we help dental labs succeed. In addition to handling day-to-day support requests, you’ll take ownership of building and expanding our Help Center through making videos, tutorials , improving documentation, and More ❯

award-winning company who is driving a change in the parking industry and reimagining urban mobility , we are currently looking for a detail-oriented and reliable Client and Customer Support Specialist to join their growing team. Their mission is simple but powerful: to transform parking into a seamless, automated experience, paving the way for smarter, more sustainable cities. … in the UK, and significant VC/PE investment, they’re scaling rapidly. Role Overview: This role is an excellent opportunity for a motivated professional with experience in customer support who is eager to work in a fast-paced, tech-driven environment. As a Customer and Client Support Specialist , you will handle a wide range of support queries, ensuring high-quality service and effective resolution of customer and client issues. Key Responsibilities: Customer & Client Assistance: Provide support to drivers and clients, addressing queries and support requests efficiently via Zendesk. Stakeholder Communication: Engage with a variety of internal and external stakeholders to resolve issues across the company’s service estate. Fast-Paced Problem Solving: Manage More ❯

Job Details Job Location: Saint Albans, VT Position Type: Full Time Salary Range: Undisclosed Description Northwestern Counseling & Support Services is seeking compassionate and dedicated individuals to join our Community Rehabilitation & Treatment (CRT) team. These case management positions serve adults diagnosed with severe mental illness. We are looking for individuals who are person-centered and passionate about working in the … mental health field. These roles support individuals with high acuity needs who intersect with criminal justice, legal, and substance use systems, helping them lead more independent and fulfilling lives. Key Responsibilities: Providing services across community-based settings, including supportive counseling, symptom management, daily living activities, social and interpersonal skills development, money management, and advocacy. Building rapport with individuals who More ❯

Junior Software Engineer SuccessFactors Support Specialist Remote (Home-based) Part-time Flexible hours Are you looking to build your career in HR systems or SAP SuccessFactors? We re looking for a Junior Software Engineer/Support Specialist to support the day-to-day operation and improvement of our SuccessFactors HR platform. This is a part … collaborative team. What You'll Be Doing You ll work alongside experienced colleagues to: Assist with the configuration and maintenance of SAP SuccessFactors modules Help troubleshoot technical issues and support users across HR and IT teams Test system updates and contribute to regular improvements Support training sessions and create helpful guides for users Maintain data accuracy, role permissions … and basic reporting functions Collaborate with IT on system access and basic integration support What You ll Need A basic understanding of HR systems or cloud platforms (e.g., SAP, Workday, Oracle, etc.) Interest in HR tech or software engineering Willingness to learn configuration and support tools Familiarity with Excel or data tools is a plus Some experience with More ❯