5 of 5 1st Line Support Analyst Jobs in England

1st Line Support Analyst Location: Birmingham (Hybrid - 4 days onsite, 1 day remote) Contract: Initial 6-Month Contract with the opportunity to become Permanent Start: ASAP The Opportunity We are currently looking for a proactive and customer-focused 1st Line … knowledge base articles. Deliver excellent customer service while keeping users informed throughout the support process. Required Skills & Experience Previous experience in a 1st Line Support, IT Service Desk or Helpdesk role. Strong knowledge of Microsoft Windows 10/11. Experience supporting Microsoft 365. ...

First Line IT Support Analyst | £30,000 - £40,000 | London (5 Days Onsite) | Global Brand Are you passionate about technology and delivering exceptional IT support? We're working with a well-established international organisation looking for a First Line … site and remotely, helping to resolve technical issues while contributing to the ongoing improvement of IT operations and user experience. Key Responsibilities Provide 1st line IT support to users across the London office Log, categorise and prioritise helpdesk tickets through the IT service management system ...

Line IT Support Engineer - Dudley (Hybrid) Due to continued growth, a leading technology firm based in Dudley is looking for a 1 Line IT Support Engineer to join the team. Here you will become part of an expanding and reputable organisation dedicated … that experience with previous IT Consultancy/MSP experience and backup technologies such as Veeam. The roles and responsibilities of the role include administering 1st Line support requests, accurate call logging and relevant escalation when necessary. Working closely with the other Service Desk team ...

summary *Please note, this role is on a 6 month FTC Are you an IT Support professional with experience providing first-line technical support to users? Would you like a role where you can make a real difference supporting colleagues across a national healthcare … organisation? BPAS are looking for a First Line Support Desk Analyst to join our IT team. In this role, you will provide first-line IT support and guidance to colleagues across the organisation, helping to resolve technical issues and ensuring ...

join a growing IT Managed Services team. This is a primarily remote position within a structured Level 0, Level 1 and Level 2 support environment. The Level 1 team manages the majority of incoming technical support requests, providing assistance to end users while working across … . Alongside technical ability, attitude, collaboration, problem-solving and excellent customer service are highly valued. What You'll Be Doing Provide remote IT support to end users via phone and remote support tools Troubleshoot Windows, Microsoft 365, hardware, printers and basic networking issues Log, manage ...