Great opportunity for a 1stlineSupport/Help Desk/Service Desk professional with at least 2 years of experience to further their career working for an expanding IT services client at their head office in Maidenhead, Berks. You will have exceptional customer service and communication skills along with strong problem-solving and prioritisation … VoIP systems MS Teams and SharePoint Online Apple products A starting salary in the region of £25000 to £27000 plus benefits and a great career path into 2nd line and service desk lead opportunities for the right candidate More ❯
globally. Their services include cloud solutions (public, private, and hybrid), IaaS, cyber security, and managed services, working across a wide range of industries. The Role They are seeking a 1stLineEngineer to join their Service Desk team. The successful candidate will have hands-on experience with: Active Directory Microsoft 365 (M365) Application troubleshooting Hardware … support, including onboarding Printers Ticketing systems (logging, triage, escalation, resolution tracking) On Offer Based in Dartford (office-based, five days a week) Salary up to £30k, depending on experience Some on-call rota after probation Training courses paid for and incentivized Standard benefits package Internal promotion opportunities Reporting directly to the Service Desk Team Lead More ❯
Location: Hybrid Working – London Office/Remote Reporting To: Helpdesk Manager Background: Becrypt are looking for a driven and customer focused individual to join their Customer Support Helpdesk team as a Tier 1 Customer Support Engineer. You will provide firstline technical support and expertise. You will report to the Helpdesk Manager … for technical direction and guidance. Key Responsibilities: Act as the primary technical support contact for the client both remotely and on-site when needed Provide support to users via telephone, email, remote control, and in-person Accurately log incidents and service requests in Becrypt’s ticketing system Ensure tickets are always kept up-to-date with … case details Work collaboratively to support team members in IT related matters Provide troubleshooting assistance as required to the Technical Services team Escalate problems where necessary to management or third-party suppliers Undertake small to medium-sized IT projects as instructed by the Technical Services team Diagnose and resolve technical issues on your own and as part of More ❯
Cramlington, Northumberland, England, United Kingdom
The Huntsmith Limited
My global pharmaceutical client based in Cramlington has an urgent requirement for an IT Support Engineers to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows … imaging, troubleshooting, hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯