2nd Line Service Desk Engineer
- Hiring Organisation
- Birketts LLP
- Location
- Sevenoaks, Kent, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
across the business, covering User Support, Infrastructure, Security, Data and Development Teams. The work you will be doing As a member of the 2nd Line Team, your role will be providing a first-class level of support to internal colleagues based in your designated office as well … most appropriate way and within agreed Service Level Agreements. This is from first contact through to closure or escalation to 3rd line, or external vendor partners where appropriate. The role will suit someone who has previous experience of working in IT, especially in a support role ...