51 to 75 of 75 2nd Line Engineer Jobs in England

looking to elevate your career in a dynamic and supportive environment? I'm working with a leading business in Southend that require a dedicated 2nd Line Support Engineer to join their team, on a permanent basis. This role offers a chance to apply your technical … This role is ideal for someone who thrives in a fast-paced setting and is eager to take on new challenges. Key Responsibilities: - Provide 2nd line IT support: Resolve issues and ensure seamless IT operations. - Customer Engagement: Offer professional and effective support to customers. - Team Collaboration: Work More ❯

Job Title: 2nd Line IT Support Engineer Reports To: Head of Product Development and Architecture Working Hours: 40 hours per week Location: London, UK Company Profile: Smarter Technologies' ability to flex and deliver small bespoke solutions and major transformation programmes is built on a model … Industrial Strategy) and Department of International Trade (DIT). Description of Role: BEIS and DIT have over 10,500 users to support. Key Responsibilities: 2nd line support to 10,500 staff based across London Provide the Request catalogue services to the end users Assist with documenting and More ❯

Cloud Engineer – 12-Month FTC (£35,000 - £45,000) Hybrid Working | Global Financial Services Organisation We’re hiring two experienced Cloud Engineers to join a fast-paced, innovative team within a national/global financial services organisation on a 12-month fixed-term contract (with potential for extension … to be in the office 1 day a week, with a choice of locations: Mansfield, London, or Surrey. What You’ll Do: Provide advanced 2nd line support for Microsoft Azure and Microsoft 365 Design and maintain secure, scalable cloud solutions Collaborate with teams and vendors to deliver … implement improvements Monitor systems and optimise performance Maintain documentation for cloud architecture and processes What You’ll Need: 3-5+ years’ experience in 2nd Line Support roles with cloud focus Strong expertise in Microsoft Azure & Microsoft 365 Knowledge of networking and cloud security best practices Relevant More ❯

Excellent opportunity for a passionate 2nd Line Support Engineer to join an excellent client team based in Dorset. The successful Support Engineer should have at least 2 years commercial experience providing technical support and should be comfortable working both individually and as part More ❯

Role: 2nd Line Support Engineer Role: Infrastructure Engineer Location: Norwich/Lowestoft Salary: £28,000 - £35,000 + travel expenses Location: Norwich/Lowestoft Full clean driving licence and own transport for travel between Norwich and occasionally Lowestoft click apply for full job More ❯

Excellent opportunity for a passionate 2nd Line Support Engineer to join an excellent client team based in Dorset. The successful Support Engineer should have at least 2 years commercial experience providing technical support and should be comfortable working both individually and as part More ❯

We are looking for 2nd Line SD-WAN Support Engineer based in Bracknell. You'll play a crucial role in providing technical support for SD-WAN services, ensuring smooth network operations, and troubleshooting complex issues. Salary ranges between £28K - £34K + Shift Allowance. This role … requires full-time on-site and SC Clearance. You will be providing direct 2nd line technical support for my client's SD-WAN services. Responsibilities include: - Monitor and manage network events via orchestrator tools. - Provide proactive network support and incident diagnosis. - Develop knowledge articles and share expertise More ❯

We are looking for 2nd Line SD-WAN Support Engineer based in Birmingham. You’ll play a crucial role in providing technical support for SD-WAN services, ensuring smooth network operations, and troubleshooting complex issues. Salary ranges between £28K - £35K + 15% Shift Allowance. This … role requires full-time on-site and SC Clearance. You will be providing direct 2nd line technical support for my client's SD-WAN services. Responsibilities include: Monitor and manage network events via orchestrator tools. Provide proactive network support and incident diagnosis. Develop knowledge articles and share More ❯

We are looking for 2nd Line SD-WAN Support Engineer based in Birmingham. You'll play a crucial role in providing technical support for SD-WAN services, ensuring smooth network operations, and troubleshooting complex issues. Salary ranges between £28K - £35K + 15% Shift Allowance. This … role requires full-time on-site and SC Clearance. You will be providing direct 2nd line technical support for my client's SD-WAN services. Responsibilities include: - Monitor and manage network events via orchestrator tools. - Provide proactive network support and incident diagnosis. - Develop knowledge articles and share More ❯

Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days … per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington … a varied and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: Providing 2nd and 3rd line support for servers, networks, cloud platforms and VoIP systems Designing, quoting and delivering Windows Server infrastructure and backup solutions More ❯

Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days … per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington … a varied and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: • Providing 2nd and 3rd line support for servers, networks, cloud platforms and VoIP systems • Designing, quoting and delivering Windows Server infrastructure and backup solutions More ❯

per annum. Hours: Monday to Friday 08:00-16:00 or 09:00-17:00 (based on the rota) JOB PURPOSE : Provide 2nd line support services as part of a team of experienced engineers to assist with the company's progression. Investigate a range of technical issues … needed. KEY ACCOUNTABILITIES: Troubleshoot and resolve incidents, problems, and service requests, providing regular updates to the end user. Escalate issues to the 3rd line support or IT Service Desk Manager when necessary. Serve as the first point of contact for 1st line support engineers at the … network management tools (preferred) Experience with VOIP/Telephony solutions (Uboss) (preferred) Experience and Skills: 2 to 4 years’ experience in a 1st/2nd line support role within a technical support desk or MSP (essential) Holds or is working towards a professional qualification in IT or More ❯

technical engineer who enjoys a varied role, combining both remote support, with on-site work and project work. Duties include: Handling incoming 2nd/3rd line tickets from both local customers, as well as working to support the wider helpdesk Logging tickets using Tela’s … training and advice Acting as a mentor to junior team members Other duties as reasonably required This role would be suitable for an established 2nd Line IT professional, who ideally has experience of working within an MSP environment. Technical expertise must include supporting cloud solutions, Microsoft More ❯

nd Line Support Engineer Location: Office-based Southwest London Salary: Circa £35,000 to £45,000 depending on experience + pension Travel: Occasional when required Start Date: ASAP. Are you passionate about cloud technology and eager to make a significant impact in a small but dynamic … Managed Service Provider (MSP)? Our client, with decades of experience in delivering innovative IT solutions, is looking for a dedicated 2 nd Line Support Engineer to join their team. You will play a pivotal role in integrating cutting-edge technologies to enhance clients' business operations. Key More ❯

We are currently recruiting for an experienced 2nd Line Service Desk Engineer, who has up-to-date Microsoft certifications and has MSP experience to join our growing team. With an expanding client portfolio, you will be part of a team providing high-quality support to More ❯

We are seeking an experienced and dynamic Second Line Engineer to join the helpdesk team. This role serves as a primary escalation point to ensure the resolution of escalated tickets and changes within contracted service levels. You will also be responsible for remediating vulnerabilities and applying … complex incidents and requests while contributing to maintenance and project initiatives, enhancing customer platforms and services. Key Responsibilities Handle escalated issues from first-line support that require a deeper level of technical expertise. Perform advanced troubleshooting of hardware, software, network, and system-related issues. Coordinate with third-line More ❯

they are very much focused on providing the best customer satisfaction with brilliant technical support. I am looking for an experienced and dynamic Second Line Engineer to join the helpdesk team, this role serves as a primary escalation point to ensure the resolution of escalated tickets … and changes within contracted service levels. Your key responsibilities will be to handle escalated issues from first-line support that require a deeper level of technical expertise as well as Perform advanced troubleshooting of hardware, software, network, and system-related issues and Coordinate with third-line More ❯

Role: Senior Level 2 Service Desk Engineer ?? Location: Portishead HQ (with occasional travel to local sites) ?? Full-time | 37.5 hrs/week | Mon-Fri between 07:30-19:30 (rotational shifts) ?? Permanent Role - hybrid ?? Salary: Up to £38,000 Are you a passionate problem-solver who thrives in … of helping people, fixing issues, and improving IT services that really matter? We're on the hunt for a Level 2 Service Desk Engineer to become the go-to expert for technical support across a vital public sector organisation. ? Why You'll Love This Role * Jumping into action … helping roll out innovative IT solutions * Helping shape and elevate IT support for a critical, high-availability environment ??? What You'll Be Doing * Handling 2nd line support, technical troubleshooting, and proactive maintenance * Maintaining high levels of customer satisfaction through top-tier communication and expertise * Suggesting service improvements More ❯

About > Careers > Second Line Technical Support Engineer (Shift Patterns) Second Line Technical Support Engineer (Shift Patterns) Contract: Permanent Location: Chertsey, Surrey Are you an experienced Second Line Support Engineer looking to boost your career by working for a … and we believe in encouraging a strong culture of Community, Confidence, and Integrity. The Role An excellent opportunity has emerged for a Second Line IT Support Engineer to join the technical team. The successful candidate will have an existing track record working within a similar role … and night shifts. A shift is 8.00am-8.00pm or 8.00pm-8.00am. The role is based at Krome's HQ in Chertsey. Some second-line duties are field-based, so availability to work in Chertsey but also to travel to London and other client locations is required. Requirements At More ❯

Are you a driven, ambitious and professional IT Support Engineer that is looking for growth, rewards to match and to join a company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and support More ❯

Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days More ❯

Second Line Support Engineer - MSP Experience - 5 days a week on site About Us We provide critical technology solutions built on solid foundations. We help organisations that rely on technology for critical operations, achieve and maintain a high-performance steady state. We have delivered projects for … Management functions with ConnectWise. Continuously improve on process and efficiency within SOP’s and ConnectWise. Required skills Proven experience as a Desktop Support Engineer, IT Support Specialist, or similar role. Able to implement, manage and improve an IT Service Management Platform – ideally having had direct experience of ConnectWise. More ❯

Second Line Support Engineer - MSP Experience - 5 days a week on site About Us We provide critical technology solutions built on solid foundations. We help organisations that rely on technology for critical operations, achieve and maintain a high-performance steady state. We have delivered projects for … Management functions with ConnectWise. Continuously improve on process and efficiency within SOP’s and ConnectWise. Required skills Proven experience as a Desktop Support Engineer, IT Support Specialist, or similar role. Able to implement, manage and improve an IT Service Management Platform – ideally having had direct experience of ConnectWise. More ❯

We are seeking an experienced and dynamic Second Line IT Engineer to join a busy helpdesk team, this role serves as a primary escalation point to ensure the resolution of escalated tickets and changes within contracted service levels. They will also be responsible for remediating vulnerabilities … complex incidents and requests while contributing to maintenance and project initiatives, enhancing customer platforms and services. Main Duties Handle escalated issues from first-line support that require a deeper level of technical expertise. Perform advanced troubleshooting of hardware, software, network, and system-related issues. Coordinate with third-line More ❯

As a Second Line Support Engineer at Veeqo, you will serve as a technical expert, diagnosing, investigating, and resolving escalated incident tickets to provide consistent and high-quality service to our customers. Key job responsibilities Diagnose, investigate, and resolve escalated support tickets in a timely manner More ❯