2ndLine IT Engineer We're looking for an engineer with a good level of previous experience to support our helpdesk and project teams. ABOUT THE ROLE As a 2ndLine IT Engineer, you will: Be an experienced member of the technical team and your technical aptitude will More ❯
Horsham, Sussex, United Kingdom Hybrid / WFH Options
SER Limited
2ndLine IT Support Engineer Horsham - £35,000 + Hybrid Working! Role : 2ndLine IT Support Engineer Location : Horsham Salary : £30,000 - £35,000 + Benefits Interviewing Immediately Apply Now I am representing a client based in Merstham who are looking to expand their team! This position comes as part More ❯
Horsham, West Sussex, England, United Kingdom Hybrid / WFH Options
SER (Staffing) Ltd
2ndLine IT Support Engineer – Horsham - £35,000 + Hybrid Working! Role : 2ndLine IT Support Engineer Location : Horsham Salary : £30,000 - £35,000 + Benefits Interviewing Immediately – Apply Now I am representing a client based in Merstham who are looking to expand their team! This position comes as part More ❯
2ndLine IT Support Engineer – Rochester - £32,000 + Great Opportunity! Role : 2ndLine IT Support Engineer Location : Rochester Salary: £28,000 - £32,000 + Benefits Interviewing Immediately – Apply Now I am representing a client based in Rochester who are looking to expand their team! This position comes as part More ❯
2ndLine IT Support Engineer – Canterbury - £32,000 + Great Opportunity! Role : 2ndLine IT Support Engineer Location : Canterbury Salary : £28,000 - £32,000 + Benefits Interviewing Immediately – Apply Now I am representing a client based in Canterbury who are looking to expand their team! This position comes as part More ❯
Role: 2ndLine Support Engineer Location: Doncaster 3 days p/week onsite - you should be commutable to Doncaster for at least 3 days p/week for this role Contract Type: Permanent Overview: We're hiring a 2ndLine Support Engineer for a busy environment. You'll be the … escalation point for 1st Line Engineers, handling technical issues across a wide range of IT systems and services. This is a hands-on support role with a mix of remote troubleshooting, customer comms, and documentation. Ideal for someone who’s sharp on detail, calm under pressure, and comfortable with multiple technologies. Key Responsibilities: Handle escalated tickets from 1st … line and work them through to resolution Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep customers updated throughout the ticket lifecycle Maintain accurate records in the service management system Liaise with 3rd parties where needed and ensure SLAs are met Share fixes and updates with the wider team Required Experience More ❯
you the go-to tech problem solver who thrives in dynamic environments? Our client, a well-established Managed Service Provider in the Bracknell area, is looking for a talented 2ndLine Support Engineer to join their close-knit, customer-focused team. What You'll Be Doing: Provide responsive 2ndline support across … systems , and general IT infrastructure Collaborate with the team to escalate complex issues and ensure clients receive top-tier service What You’ll Bring: Solid experience in 1st/2ndline support, ideally within an MSP environment Strong troubleshooting skills across Windows, macOS , and Office 365 Comfortable with client-facing interactions and confident in communicating technical solutions More ❯
2ndLine Support Engineer Location: Oxford Salary: Circa 40K 50K + Bonus + Benefits 2ndLine Support Engineers required by a fast-growing, Top Tech Company! This is a varied, challenging role in a talented team where youll be focused on BAU support, monitoring, and maintenance of live production systems Essential: Skilled More ❯
Bromsgrove, Worcestershire, West Midlands, United Kingdom
Nextech Group Limited
Job Title: Field IT Support Engineer - MSP Location: Bromsgrove Salary: Up to £35,000 (DOE) Are you an experienced Field IT Support Engineer looking for your next challenge? Do you enjoy working directly with clients, troubleshooting IT issues, and providing first-class technical support? If you're looking to build your career with a forward-thinking … team in Bromsgrove. This is a field-based IT support position where you will visit a variety of customer sites to provide hands-on technical support. The role combines 2ndline support, desktop support, and network troubleshooting . Key Responsibilities Provide on-site and remote IT support (2ndline) for a wide range of … infrastructure (routers, switches, firewalls, Wi-Fi) Assist with Microsoft 365, Azure and cloud solutions Skills and Experience Required Experience in an IT Support Engineer, IT Technician, or 2ndLine Support role Experience within a Managed Service Provider (MSP) environment is highly desirable Strong knowledge of Windows 10/11, Microsoft 365, Active Directory, and basic More ❯
2ndLine Support Engineer Location: Oxford Salary: Circa 40K 50K + Bonus + Benefits 2ndLine Support Engineers required by a fast-growing, Top Tech Company! This is a varied, challenging role in a talented team where youll be focused on BAU support, monitoring, and maintenance of live production systems Essential: Skilled More ❯
long established, fast growing and dynamic company to provide IT support services to business clients throughout Essex and London. With a growing client base they now seek an experienced 2ndLine Helpdesk Engineer to join their highly motivated team who work in a relaxed and friendly environment. Duties: Provide remote 2ndline … focused Hours: Shift pattern: 08:00 to 16:30/09:00 to 15:30/09:30 to 18:00 Monday to Friday. Career: Progression to 3rd Line Helpdesk Engineer or Field Engineer depending on performance. More ❯
IT Support Engineer (2ndLine) Up to £35k Worthing, West Sussex middle is partnered exclusively with an IT Managed Services Provider (MSP/IT Consultancy) based in Worthing to onboard a 1st/2ndLine IT Support Engineers! After already placing within the business, we know firsthand how well they treat their … staff and clients! This is a great move for a Service Desk/IT Support Engineer who is looking for click apply for full job details More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
S-SA Digital Recruitment Ltd
2ndLine Support Engineer 6 Month Fixed Term Contract Northampton (Hybrid Role) Salary is £33.000 Skills: Azure, Office 365, VMware, Windows Server, Active Directory, Windows 10/11, Exchange Server, networking (TCP/IP, DNS), and PC/server hardware. Were partnering with a leading UK charity to find a talented 2ndLine … and want to take the next step in your career, this is the opportunity to grow, contribute, and make a real difference. Main responsibilities Provide first and secondline technical support to end users in the use of hardware, software and telecoms services and deliver baseline support activities. Provide advice, documentation and training to end users (office staff More ❯
2ndLine Support Engineer 6 Month Fixed Term Contract Northampton (Hybrid Role) Salary is £33.000 Skills: Azure, Office 365, VMware, Windows Server, Active Directory, Windows 10/11, Exchange Server, networking (TCP/IP, DNS), and PC/server hardware. Were partnering with a leading UK charity to find a talented 2ndLineMore ❯
Basingstoke, Hampshire, United Kingdom Hybrid / WFH Options
Troopr Ltd
Overview Role: 2ndLine Storage Support Engineer. Location: Basingstoke (Travel to customer site required). Working Pattern: Shift Working (0700 - 1500 or 1100 - 1900). Responsibilities We are looking for a 2ndLine System Administrator to join our team supporting 2nd and 3rd Line engineers. Your role will involve assisting a More ❯
Barrow-In-Furness, Cumbria, Barrow in Furness, United Kingdom
Adecco
2ndLine Desktop Engineer x2 - Barrow-In-Furness A leading consultancy is seeking a Desktop Engineer. Starting ASAP, paying between £28-31k base annum. This role would also require you to undergo SC Clearance and requires you to be on site 5 days a week at the client's site at Barrow-in Furness. … Your role: Take ownership of 2ndline support responsibilities, resolving incidents within SLA and contributing to a target of fewer than 2% incidents per month. Complete assigned tasks within agreed timeframes, ensuring quality and consistency. Carry out NSR (Non-Standard Request) tasks within agreed timelines. Collaborate with Level 3 teams to escalate and resolve major technical issues. More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Crimson
Infrastructure Support Engineer - 2ndLine/Azure/DevOps - Birmingham (Kings Norton) Hybrid working - This role will be mostly onsite working with the option to work from home 1-2 days per week. Salary : £35K - £45K DOE We're looking for an Infrastructure Support Engineer to join our Birmingham based client, supporting a … for infrastructure & DevOps Drive automation and cloud operations Skills Required Essential Windows Desktop and Server administration (setup, maintenance, troubleshooting) MSSQL tuning and troubleshooting Proven experience in 2 nd line or infrastructure support dealing with complex client problems Interest in DevOps practices, automation and CI/CD pipelines Desirable Azure Cloud services SaaS platform or migration experience. Hands-on More ❯
you an experienced IT professional looking to elevate your career in a dynamic and supportive environment? I'm working with a leading business in Southend that requires a dedicated 2ndLine Support Engineer to join their team, on a permanent basis. This role offers a chance to apply your technical expertise, but also provides a … deliver exceptional customer service is prioritised. This role is ideal for individuals who thrive in fast-paced settings and are eager to take on new challenges. Key Responsibilities: Provide 2ndline IT support: Resolve issues and ensure seamless IT operations. Customer Engagement: Offer professional and effective support to customers. Team Collaboration: Work with team members to manage More ❯
Fareham, Hampshire, United Kingdom Hybrid / WFH Options
Sterling Bridge Limited
Role: 2ndLineEngineer Location: Whiteley (3 Days WFH) Salary: £32,000 - £36,000 + Share Scheme AI Business Modern Tech Stack Young Culture Flexible Hybrid Working Were partnered with a cutting-edge AI business in Whiteley thats shaking up the tech scene with innovative solutions and a bold growth plan click apply for full More ❯
2ndLine IT Support Engineer Cambridge Up to £30,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology click apply for More ❯
2ndline support analyst – Windows, Office, networking, ITIL, G Suite, Linux – Wiltshire, hybrid JOB SUMMARY & SCOPE Responsible for providing technical support and assistance to end-users within our organization. You will respond to enquiries, diagnose, and troubleshoot technical issues, and provide timely solutions to ensure the smooth operation of our systems and technology infrastructure. KEY ACCOUNTABILITIES • Respond More ❯
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
2nd Lin e Infrastructure/Support Engineer Security Clearance Required - DV ('Developed Vetting') Location: Huntingdon, UK - Hybrid working policy 80% on-site UNLEASH YOUR POTENTIAL We are looking for someone with a passion for infrastructure, ideally from an operational support services background. You will be self-motivated and be able to work autonomously to achieve day to More ❯
Huntingdon, Cambridgeshire, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
2nd Lin e Infrastructure/Support Engineer Security Clearance Required - DV ('Developed Vetting') Location: Huntingdon, UK - Hybrid working policy 80% on-site UNLEASH YOUR POTENTIAL We are looking for someone with a passion for infrastructure, ideally from an operational support services background click apply for full job details More ❯
Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2ndLine Support Engineers to join their thriving team. THE ROLE: You will be responsible for resolving day-to-day IT issues, maintaining, monitoring and troubleshooting a range of software More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Alexander Mae (Bristol) Ltd
The Job: Were delighted to be assisting our client with their need for a 2 nd Line Support Engineer to join their growing IT team. Supporting their service desk where their Service Desk Engineers are the first contact point for their clients when reporting and resolving service incidents and requests. Their Service Desk team deliver excellent … and remote support software Logging of changes and troubleshooting steps taken using CRM system Accurate time logging and updating tickets Adhering to standard operating processes Updating documentation in line with best practice and SOPs Providing a high level of customer service to all clients Liaising with 3rd party software vendors Determine root causes and implement short/long … are seeking include: Windows Desktop and Server operating systems experience Microsoft 365 administration experience Office Desktop software experience Anti-Virus troubleshooting experience Desktop, Laptop & Printer troubleshooting experience Broadband line diagnosis operational understanding Networking and Wi-Fi Operational understanding Mac/Linux operational understanding Operational knowledge of Active Directory A problem solver It would be lovely if you have More ❯