76 to 96 of 96 2nd Line Engineer Jobs in England

platform, reflects this. Beyond core benefits, employees have the freedom to tailor their benefits to meet their individual needs, supporting their unique goals and ambitions. Role Summary The IT 2nd Line Support Engineer role sits within the IT Service Desk Team. Their purpose is to lead and oversee the IT Support for Aventum Group and … This role will require support in all aspects of IT across the group. Tickets are sent via email to our Helpdesk (Zendesk) and need to be resolved in line with our SLAs. Role Responsibilities Maintain a 99% SLA. Ensure the Joiners, Changers, and Leaver's processes are followed correctly. End-user support regarding IT applications. Administration of cloud More ❯

IT Support Engineer Southampton HQ We are looking for an experienced IT Support Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. The company deliver software services to a number of retailers with the top level expectations from the service desk team to help keep faults and problems to a More ❯

2nd Line EUC Analyst Our long-standing client, an FTSE 250 financial services provider, is hiring a 2nd Line EUC Analyst with experience supporting enterprise corporations within an End Users/EUC Experience Team. To be successful, you must have demonstrable experience within a 2nd line service desk position within a … support and working effectively. Administer Webex/Teams for users across the group, including new user provision, plugin updates, and removal of leavers Key Experience: Proven experience within a 2nd line support role, within a service desk, service deliver, EUT/EUC environment is a must have Domain industry experience within a financial services or professional services … and Senior Managers within a professional environment is a must have. One sage interview process, to start ASAP, unfortunately candidates with 4 week notice periods will not be considered. 2nd Line EUC Analyst More ❯

2nd Line EUC Analyst Our long-standing client, an FTSE 250 financial services provider, is hiring a 2nd Line EUC Analyst with experience supporting enterprise corporations within an End Users/EUC Experience Team. To be successful, you must have demonstrable experience within a 2nd line service desk position within a … regulated corporation providing second line to support to MAC/Windows OS, 365 suite (Intune/Autopilot), Azure Virtual Desktop and Cloud printing solutions. Our client is offering a day rate of £250 to £300 PD for a 6/12-month project to be based in London, Whitfield Street - 5 days per week. Key Responsibilities: Facilitate Joiners … support and working effectively. Administer Webex/Teams for users across the group, including new user provision, plugin updates, and removal of leavers Key Experience: Proven experience within a 2nd line support role, within a service desk, service deliver, EUT/EUC environment is a must have Domain industry experience within a financial services or professional services More ❯

Title: SC Cleared 2nd Line WAN Support Engineer Location : Birmingham Length : 6 months Rate : £300 per day (via umbrella) Brief Overview of role/project: We are seeking a 2nd Line WAN Network Engineer to support and configure SRX series routers as part of our BAU operations, ensuring the global … delivery of secure network services. If you're an experienced 2nd line network engineer, join our skilled team in Birmingham to manage and maintain our Customer Network WAN estate. Your daily responsibilities will involve a combination of technical network support, handling escalations, and working on project implementations. You will also provide guidance and support to … 1st line engineers while collaborating closely with 3rd line engineers to share knowledge and enhance the 2nd line team's skills. Mandatory Skills (Candidate must have all): We are looking for a capable engineer with expertise in configuring and troubleshooting Juniper network devices. The ideal candidate will possess in-depth knowledge More ❯

2nd Line 24/7 WAN Network Support Engineer (SC Cleared) Contract Type: Contractor Location: Birmingham Rate: £300 per day inside IR35 Start Date: ASAP End Date: 31/01/2026 We are seeking a skilled 2nd Line WAN Network Engineer to join our 24/7 BAU operations … team in Birmingham. This role involves supporting, managing, and configuring SRX series routers to ensure the global delivery of secure network services. If you are an experienced network engineer, this is an excellent opportunity to manage and maintain our Customer Network WAN estate, handle escalations, work on project implementations, and provide guidance to 1st line engineers … line engineers to resolve complex issues. Participate in project implementations and contribute to all phases from planning to deployment. Share knowledge and enhance the skills of the 2nd line team through collaboration and training. Required Skills & Qualifications: Strong experience in configuring and troubleshooting Juniper network devices. In-depth knowledge of BGP, including policy-based routing More ❯

Are you an experienced 2nd Line IT Support Engineer looking for a role that offers stability, progression, and a real sense of purpose? Join an established Multi-Academy Trust dedicated to supporting Primary & Secondary schools, ensuring students and staff have access to cutting-edge IT services. £32,000 - £37,000 + Fantastic Benefits Crawley, West … Sussex Monday - Friday | 8am - 4pm (with some flexibility) Skills: 2nd Line support, Tier 2, Engineer, Technician, hyper-V, networking, server administration, Support engineer, IT support, Senior Tech engineer, service desk, technical support, IT Service Technician, IT Field Engineer, active directory, Aruba, Antivirus, SCCM, WDS Why join? Beyond a competitive … software) Supporting new application rollouts Setting up new users, managing passwords, and resolving account issues Responding to IT incidents within agreed timeframes What our client is looking for: Proven 2nd Line IT Support experience Strong Active Directory skills - adding/removing users, password resets, Group Policy Management Experience with Wi-Fi networks (Aruba preferred) and Switches/ More ❯

2nd Line Modern Workplace Engineer We’re looking for a 2nd Line Modern Workplace Engineer. as a vital member of LIMA’s Service Desk team, you will play a key role as an experienced 2nd Line Engineer, actively engaging with customers and taking ownership of technical issues. … knowledge to troubleshoot and identify technical issues raised by our monitoring platform or by customer engagement. Continuing to either resolve or provide a clear escalation to the 3rd Line engineers, whereby you will assist in the resolution and still develop your skillset Provide a knowledgeable point of technical escalation relating to your skillset and assist our CSMs, who … our customer environments. Support our customers through planned release management processes by planning, preparing, conducting, and documenting the process. Align to the On-Call rota as an escalation engineer that will support LIMA customers outside of standard business hours and weekends in a 1-week-in-4 rota. To be successful in this role, you have proven experience More ❯

for a 2 nd Line Modern Workplace Engineer. as a vital member of LIMA's Service Desk team, you will play a key role as an experienced 2nd Line Engineer, actively engaging with customers and taking ownership of technical issues. We're looking for someone who can confidently troubleshoot and resolve a wide … knowledge to troubleshoot and identify technical issues raised by our monitoring platform or by customer engagement. Continuing to either resolve or provide a clear escalation to the 3rd Line engineers, whereby you will assist in the resolution and still develop your skillset Provide a knowledgeable point of technical escalation relating to your skillset and assist our CSMs, who … our customer environments. Support our customers through planned release management processes by planning, preparing, conducting, and documenting the process. Align to the On-Call rota as an escalation engineer that will support LIMA customers outside of standard business hours and weekends in a 1-week-in-4 rota. To be successful in this role, you have proven experience More ❯

2nd Line Engineer - Sheffield ( 4 days per week onsite, 1 day per week WFH) Up to £40,000 PA IT department within a leading construction engineering business seeking a highly proactive and analytical 2nd Line Engineer to join them on a permanent basis. You will be responsible for logging, diagnosing … and resolving issues with various hardware and software packages. This role involves providing technical support to 1st line IT support technicians, other IT functions, and external vendors, ensuring continuous high-level support across the business. Key Responsibilities: * Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face * Prioritise … and manage workflow through the ITSM system (ServiceNow) * Conduct on-site technical investigations and escalate issues to ensure timely resolution * Collaborate with IT team members and support 1st and 2nd line IT teams * Install, update, maintain, and support various software packages and hardware * Perform Active Directory administration and deploy software via Endpoint Manager * Support SIP/VOIP More ❯

2nd Line Support Engineer, Poole As 2nd Line Support Engineer in this dynamic organisation, you’ll take ownership of escalated technical issues, delivering hands-on troubleshooting while collaborating with a skilled team across a broad range of IT systems and services. Background & Benefits With a long-standing reputation for delivering … and invest in innovation. Known for their ethical approach and practical mindset, they offer a supportive work environment, modern refurbished offices, and a vibrant, team-oriented culture. As a 2nd Line Support Engineer , you’ll join a professional and welcoming IT team, benefiting from a monthly bonus scheme, regular team-building activities, complimentary Friday lunches … and unlimited snacks in the office. 2nd Line Support Engineer Responsibilities Deliver end-user support and manage technical issues. Set up and maintain hardware, software, and user access. Monitor systems, resolve faults, and uphold security standards. Assist with server, cloud, and infrastructure upgrades. Maintain documentation, coordinate with vendors, and support team goals. Skills & Experience Required More ❯

IT Support Engineer - Salford - Up To £34,000 DOE The Role Are you an 2nd Line Support Engineer on the lookout for a new role with a dynamic company who will offer you the opportunity to develop and progress your skill and give you access/experience with cutting edge technology. If so … I am looking for a 2nd Line Support Engineer who is looking for their next challenge and has a skill set which consists of Windows Server, Office 365, Active Directory and Networking. This varied role with a market leading MSP will enable you to gain experience supporting a wide range of technologies and be involved … be responsible for providing all levels of support to business users and a range of project work. This role will also offer training and development opportunities. IT Support Engineer Role Requirements Windows Server Office 365 Active Directory Networking Troubleshooting Excellent communication skills Apply Now! This is a great opportunity for a passionate individual to drive their career forward More ❯

As a Second Line Support Engineer at Veeqo, you will serve as a technical expert, diagnosing, investigating, and resolving escalated incident tickets to provide consistent and high-quality service to our customers. Key job responsibilities - Diagnose, investigate, and resolve escalated support tickets in a timely manner, providing consistent and high-quality technical support, implementing workarounds where More ❯

Microsoft Solutions Engineer (2ndLine Service Desk Engineer) Based: Hemel Hempstead, with hybrid working Type: Full-time Salary: Up to £35k Eligibility : You must be eligible to work in the UK As a result of rapid growth plans a fantastic opportunity has arisen for a Microsoft Solutions Engineer to join our team of dedicated technical … and growing technical team of Tier 1, Tier 2 and Tier 3 Engineers. This is a full time, permanent role, offering an immediate start for a Microsoft Solutions Engineer who enjoys working within a busy and fast paced technical environment. This role has been created to support the rapid expansion of the company and would suit a highly More ❯

across multiple sectors and is renowned for innovation, service quality, and deep technical expertise. As the business expands, they are looking to strengthen their technical team with a talented 2nd Line Support Engineer. The Role This is an exciting opportunity for a motivated and skilled engineer to play a key role in supporting enterprise-level … issues raised by the Helpdesk Support and maintain applications built using Microsoft technologies Collaborate with internal teams to ensure timely and accurate issue resolution Maintain detailed documentation in line with company standards Communicate effectively with clients and stakeholders What We’re Looking For We’re looking for someone who thrives in a fast-paced, client-focused environment and More ❯

Role: 2nd Line Service Desk Engineer Location: Eastbourne Industry: IT Managed Services Setup: 5 days onsite Are you a passionate 2nd Line Engineer looking to take the next step in your IT career? We're a thriving IT Managed Services Provider based in Eastbourne, and we're looking for an … site, 5 days a week, visiting a variety of private and public sector clients. ?? Exposure to both on-prem and cloud technologies. What you'll be doing: * Delivering exceptional 2nd line support across a wide range of systems. * Solving technical issues on desktops, servers, networks, and cloud platforms. * Collaborating with 1st and 3rd line teams … for seamless problem resolution. * Working directly with clients, both remotely and on-site. What we're looking for: * Experience in a 2nd line support role (MSP experience a bonus!). * Solid knowledge of Microsoft environments and cloud services (Office 365, Azure). * Full UK driving license is essential. * A great communicator with a can-do attitude. ?? Salary More ❯

2nd Line Engineer Security Clearance Required - DV ('Developed Vetting') Location: Huntingdon, UK - Hybrid working policy 1- 2 days on-site UNLEASH YOUR POTENTIAL Everything we do is built on our commitment to do the right thing for our customers, our employees, and our communities. Learn more about the values and culture that are the foundations … of our business. 2nd Line engineers provide a crucial Role in Core services, conducting Fault rectification of incidents and supporting Problem management, CSI, and CR work. Leidos 2nd line engineers conduct repairs on all systems that Leidos manage. These systems are highly utilised with a large number of active users, Operating at varying security … engineers are responsible for conducting advanced Troubleshooting. Liaising with customers to ensure all issue are dealt within SLA and KPI set down by the customer. You will provide second line technical support Manage and maintain servers, virtual machines to ensure high availability and performance, including the creation and deployment of new equipment. Responsible for updating of certification of More ❯

Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2nd Line Support Engineers to join their thriving team.THE ROLE: You will be responsible for resolving day-to-day IT issues, maintaining, monitoring and troubleshooting a range of software and More ❯

Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2nd Line Support Engineers to join their thriving team. THE ROLE: You will be responsible for resolving day-to-day IT issues, maintaining, monitoring and troubleshooting a range of software More ❯

IT Support Engineer (MSP) Location: Lancaster Salary: £28 34k plus private health + more benefits The Opportunity for you Are you currently working at 2nd line, and looking to join a company that offers training, development, and progression? Then this is the job for you. Due to growth, our client is looking to add to … their team. As a 2nd line IT Support Engineer, youll be based in the Lancaster office for an MSP who has recently won contracts and in turn, needs to grow out their tech team. This MSP is looking for a Microsoft bias engineer who is looking for the next step in their career. … up to operations manager! This is a close-knit team of 12 engineers (including 2 technical managers), spread across 1st - 3rd line, and you'll sit in 2nd line.You will be working in a busy office environment and will have to be customer focused and able to manage customer expectations. If you have hands on experience at More ❯

Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. 24/7 Shifts More ❯