A leading healthcare regulator is seeking a Service Desk Engineer to join their Information Systems Operations team in London. SERVICE DESK ENGINEER Salary: £35,000 - £42,000Location: London A leading healthcare regulator is seeking a Service Desk Engineer to join their Information Systems Operations team in London. What you'll do: As a Service … Desk Engineer, you will play a pivotal role in providing both remote and onsite technical support across multiple locations. Your day-to-day activities will involve troubleshooting service desk tickets efficiently while maintaining high levels of customer satisfaction. You will be responsible for supporting a wide range of IT systems including Windows operating environments (Windows 10 & 11), Office More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
AWD online
IT Support Technician/SecondLine IT Desktop Support Engineer An exciting opportunity for an IT Desktop Support Engineer to join a dynamic IT services organisation supporting clients across Central London. Ideal for someone passionate about Microsoft 365, Intune, and modern device management. If you’ve also worked in the following roles, we’d … also like to hear from you: IT Support Engineer, Systems Administrator, Infrastructure Engineer, Technical Support Analyst, Cloud Engineer, Desktop Support Specialist This role is known internally as a Modern Desktop Engineer SALARY: £30,000 to £35,000 per annum + Benefits (see below) LOCATION: Hybrid. Working 3 days from the City of … Full-Time, Permanent WORKING HOURS: 40 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Technician/SecondLine IT Desktop Support Engineer who enjoys delivering outstanding technical support and client service. As an IT Support Technician/SecondLine IT Desktop Support EngineerMore ❯
Sheffield, South Yorkshire, England, United Kingdom
Akkodis
SecondLine End User Support- Sheffield City Centre (On-site)£200-£250 per day- 3-month contract -Immediate start Are you an experienced IT support professional who thrives on solving complex technical challenges? We're looking for a hands-on SecondLine Support Contractor to help deliver fast, effective technical support to around 500 users across … closely with Service Desk, Desktop Support, and Technical Services colleagues to reduce a backlog of service requests and incidents. What You'll Be Doing Diagnose and resolve second-line incidents and service requests. Fix access and configuration issues across key systems, including SharePoint, Hive, and Microsoft 365. Troubleshoot connectivity problems (Wi-Fi, VPN, docking stations). Provide expert … users. Enrol and manage laptops and mobile devices in Microsoft Intune. Support hardware setup - from monitor swaps to cable management. What You'll Bring Proven experience in second-line desktop or field support . Strong hands-on knowledge of: Microsoft 365 (Teams, OneDrive, SharePoint, Outlook, Power BI) Microsoft Entra ID/Azure AD Microsoft Intune (device & mobile management More ❯
Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2ndLine Support Engineers to join their thriving team. THE ROLE: You will be responsible for resolving day-to-day IT issues, maintaining, monitoring and troubleshooting a range of software More ❯
Bristol, Avon, South West, United Kingdom Hybrid/Remote Options
Alexander Mae (Bristol) Ltd
The Job: Were delighted to be assisting our client with their need for a 2 nd Line Support Engineer to join their growing IT team. Supporting their service desk where their Service Desk Engineers are the first contact point for their clients when reporting and resolving service incidents and requests. Their Service Desk team deliver excellent … and remote support software Logging of changes and troubleshooting steps taken using CRM system Accurate time logging and updating tickets Adhering to standard operating processes Updating documentation in line with best practice and SOPs Providing a high level of customer service to all clients Liaising with 3rd party software vendors Determine root causes and implement short/long … are seeking include: Windows Desktop and Server operating systems experience Microsoft 365 administration experience Office Desktop software experience Anti-Virus troubleshooting experience Desktop, Laptop & Printer troubleshooting experience Broadband line diagnosis operational understanding Networking and Wi-Fi Operational understanding Mac/Linux operational understanding Operational knowledge of Active Directory A problem solver It would be lovely if you have More ❯
SecondLine Service Desk Engineer - Bodmin Onsite!!!!! Salary up to £32,500 A SecondLine Service Desk Engineer is needed in Bodmin, Cornwall to deliver technical support across various businesses and industries. Responsibilities include managing the helpdesk, troubleshooting issues, performing repairs or upgrades, assisting First Line Engineers, escalating cases to … Third Line, and supporting field engineers on-site. The ideal candidate is proactive, collaborative, results-driven, and skilled at working in fast-paced environments with strong interpersonal abilities. Keys skills and responsibilities, Previous Support/Service Desk Experience Demonstrates knowledge of Microsoft 365, including email concepts, SharePoint, OneDrive, and Azure AD. Has an understanding of network concepts such … backup products, as well as cloud storage solutions. Shows familiarity with Windows Servers, including Active Directory, DHCP, DNS, Group Policy Objects, Print Management, and AD Sync. Provides secondline technical support to businesses across various sizes and industries. Manages and monitors the helpdesk, identifies issues, troubleshoots problems, and performs repairs or upgrades as needed. Serves as an escalation More ❯
Bristol, Avon, South West, United Kingdom Hybrid/Remote Options
Alexander Mae (Bristol) Ltd
The Job: Were delighted to be assisting our client with their need for a 2 nd Line Support Desk Engineer to join their growing IT team. This is to help support and maintain their existing managed IT Support client base. The role will consist mainly of traditional desktop support, remotely supported, with telephone contact. A broad More ❯
The Job: Were delighted to be assisting our client with their need for a 2 nd Line Support Desk Engineer to join their growing IT team. This is to help support and maintain their existing managed IT Support client base. The role will consist mainly of traditional desktop support, remotely supported, with telephone contact click apply More ❯
Job Title: Field IT Support Engineer - MSP Location: Bromsgrove Salary: Up to £35,000 (DOE) Are you an experienced Field IT Support Engineer looking for your next challenge? Do you enjoy working directly with clients, troubleshooting IT issues, and providing first-class technical support? If you're looking to build your career with a forward-thinking More ❯
Waterlooville, Hampshire, South East, United Kingdom Hybrid/Remote Options
The Workshop
We are seeking an experienced and dynamic SecondLine IT Engineer to join a busy helpdesk team, this role serves as a primary escalation point to ensure the resolution of escalated tickets and changes within contracted service levels. They will also be responsible for remediating vulnerabilities and applying security configurations. You will provide a high level … demands a commitment to resolving complex incidents and requests while contributing to maintenance and project initiatives, enhancing customer platforms and services. Main Duties Handle escalated issues from first-line support that require a deeper level of technical expertise. Perform advanced troubleshooting of hardware, software, network, and system-related issues. Coordinate with third-line engineers or external More ❯
Nottingham, Nottinghamshire, England, United Kingdom
The Huntsmith Limited
My client based in Nottingham has an urgent requirement for an IT Support Engineer to join on an initial 4 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging More ❯
My global client based in Bristol have an urgent requirement for x3 IT Support Engineers to join on an initial 6 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV More ❯
My global client based in Chester have an urgent requirement for x3 IT Support Engineers to join on an initial 6 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV More ❯
SecondLine Service Desk Engineer - Bodmin Onsite!!!!! Salary up to £32,500 A SecondLine Service Desk Engineer is needed in Bodmin, Cornwall to deliver technical support across various businesses and industries. Responsibilities include managing the helpdesk, troubleshooting issues, performing repairs or upgrades, assisting First Line Engineers, escalating cases to … Third Line, and supporting field e... More ❯
SecondLine Service Desk Engineer - Bodmin Onsite ! Salary up to £32,500 A SecondLine Service Desk Engineer is needed in Bodmin, Cornwall to deliver technical support across various businesses and industries. Responsibilities include managing the helpdesk, troubleshooting issues, performing repairs or upgrades, assisting First Line Engineers, escalating cases to … Third Line, and supporting field e click apply for full job details More ❯