1 to 25 of 70 2nd Line Support Engineer Jobs in England

2nd Line Support Engineer (Citrix, Microsoft) - £30,000 +Bonus +Benefits – Bury/Hybrid My client is a leading Managed Service Provider based in Bury who thrive on solving IT and Networking for their customers within the Financial, Legal and Educational sectors. They employ a team of highly skilled Technical Support Specialists … who provide 1st to 3rd line Support across MS Technologies and with both On-Prem and Cloud infrastructure. We are looking to bring on a 2nd Line Support Engineer (Citrix, Microsoft) to join the team and help support our customers. As our new 2nd Line … Microsoft) you will be responsible for providing advanced technical support and troubleshooting for a variety of operations systems, networking and software issues. On a daily basis the 2nd Line Support Engineer (Citrix, Microsoft) will be responsible for: Provide expert technical support to IT teams & users via phone, email, and More ❯

2nd Line IT Support Engineer Cambridge Up to £30,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology. They … are seeking a 2nd Line IT Support Engineer to provide first and second-line technical support and maintenance on-site for one of their clients in the medical industry. As the 2nd Line IT Support Engineer, you will be responsible for documenting … requests, resolving support issues, and ensuring that service levels and targets are met while maintaining high customer satisfaction and consistent service delivery standards. Essential Requirements of the 2nd Line IT Support Engineer: 3+ years in an IT support role with robust 2nd line support More ❯

2nd Line IT Support Engineer Cambridge Up to £30,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology. They … are seeking a 2nd Line IT Support Engineer to provide first and second-line technical support and maintenance on-site for one of their clients in the medical industry. As the 2nd Line IT Support Engineer, you will be responsible for documenting … requests, resolving support issues, and ensuring that service levels and targets are met while maintaining high customer satisfaction and consistent service delivery standards. Essential Requirements of the 2nd Line IT Support Engineer: 3+ years in an IT support role with robust 2nd line support More ❯

2nd Line IT Support Engineer Cambridge Up to £30,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology. They … are seeking a 2nd Line IT Support Engineer to provide first and second-line technical support and maintenance on-site for one of their clients in the medical industry. As the 2nd Line IT Support Engineer, you will be responsible for documenting … requests, resolving support issues, and ensuring that service levels and targets are met while maintaining high customer satisfaction and consistent service delivery standards. Essential Requirements of the 2nd Line IT Support Engineer: 3+ years in an IT support role with robust 2nd line support More ❯

Role: 2nd Line Support Engineer Location: Swindon Salary: £28,000 – £35,000 DOE + benefits Job Type: Full-time, permanent About the Company We are working with a well-established and expanding MSP that supports a wide range of SME clients across the South West. Due to continued growth and an increase in … client demand, they are looking to strengthen their service desk with an experienced 2nd Line Support Engineer. This is an excellent opportunity for a technically skilled support professional who enjoys variety, problem-solving and providing first-class service in a dynamic environment. The Role As a 2nd Line Support … upgrades and new technology deployments. The role offers plenty of scope to broaden your skills across cloud, networking, security and telephony. Key responsibilities include: Handling escalated tickets and providing 2nd line technical support to SME clients Supporting and administering Windows Server, Active Directory and Microsoft 365 environments Troubleshooting networks, firewalls, VPNs, switches and WiFi Assisting More ❯

2nd Line IT Support Engineer Location: Huddersfield, HD3 4EX Salary: Competitive DOE, + Benefits Contract: Full time, Permanent Working Hours: 07.45-16.00 Benefits: 31 days holiday allowance including bank holiday entitlement, Health Cash Plan, Cycle to Work Scheme, Length of Service bonus, Company Events, Staff Discounts, Mental Health Support We are … an outstanding and passionately driven team and supported by some of the industry s most insightful and future-thinking consultants and creative leaders. We are now seeking an experienced 2nd Line IT Support Engineer to join our IT team based in Huddersfield. As our 2nd Line IT Support Engineer you will be accountable for providing 2nd line support in person and remotely to our internal customers. Additionally, working on projects and picking up 1st Line Support cases when needed. You will also be responsible for: • To resolve escalated queries and help requests from 1st Line More ❯

2nd Line IT Support Engineer Location: Huddersfield, HD3 4EX Salary: Competitive DOE, + Benefits Contract: Full time, Permanent Working Hours: 07.45-16.00 Benefits: 31 days holiday allowance including bank holiday entitlement, Health Cash Plan, Cycle to Work Scheme, Length of Service bonus, Company Events, Staff Discounts, Mental Health Support We are … an outstanding and passionately driven team and supported by some of the industry’s most insightful and future-thinking consultants and creative leaders. We are now seeking an experienced 2nd Line IT Support Engineer to join our IT team based in Huddersfield. As our 2nd Line IT Support Engineer you will be accountable for providing 2nd line support in person and remotely to our internal customers. Additionally, working on projects and picking up 1st Line Support cases when needed. You will also be responsible for: • To resolve escalated queries and help requests from 1st Line More ❯

2nd Line Support Engineer Our client is a well-established Managed Service Provider (MSP) supporting a wide range of SME clients across the UK.They deliver fully managed IT services, cloud infrastructure, and cybersecurity solutions with a strong focus on reliability, professionalism, and personal service. Due to continued growth, they’re seeking a capable … and confident 2nd Line Support Engineer to join their friendly, professional technical team. The Role The successful candidate will act as a key escalation point for 1st Line Engineers, providing hands-on technical support across Microsoft 365, Windows Server, networking, and endpoint environments. This is a client-facing role … role involves occasional travel to client sites — including London and the Lake District — and may occasionally require international travel to support global client operations. Key Responsibilities Deliver 2nd line remote and on-site support for client systems and users. Act as an escalation point for the 1st Line team, resolving complex More ❯

2nd Line Support Engineer Our client is a well-established Managed Service Provider (MSP) supporting a wide range of SME clients across the UK. They deliver fully managed IT services, cloud infrastructure, and cybersecurity solutions with a strong focus on reliability, professionalism, and personal service. Due to continued growth, they’re seeking a … capable and confident 2nd Line Support Engineer to join their friendly, professional technical team. The Role The successful candidate will act as a key escalation point for 1st Line Engineers, providing hands-on technical support across Microsoft 365, Windows Server, networking, and endpoint environments. This is a client-facing … role involves occasional travel to client sites — including London and the Lake District — and may occasionally require international travel to support global client operations. Key Responsibilities Deliver 2nd line remote and on-site support for client systems and users. Act as an escalation point for the 1st Line team, resolving complex More ❯

2nd Line Support Engineer - MDMAkkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and … training opportunities with exposure to emerging technologies. The RoleAs a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX).The Responsibilities * You will oversee … technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements* Security (SC Clearance) or able to achieve.* Proven experience More ❯

2nd Line Support Engineer - MDMAkkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and … training opportunities with exposure to emerging technologies. The RoleAs a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX).The Responsibilities * You will oversee … technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements* Security (SC Clearance) or able to achieve.* Proven experience More ❯

2nd Line Support Engineer - MDMAkkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and … training opportunities with exposure to emerging technologies. The RoleAs a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX).The Responsibilities * You will oversee … technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements* Security (SC Clearance) or able to achieve.* Proven experience More ❯

2nd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development … and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities … technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience More ❯

Onsite Desktop Support Engineer/2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a multi award-winning Managed Service Provider based in the City of London. This role will involve working onsite at client … on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an Onsite Desktop Support Engineer/2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills. Working as an Onsite Desktop Support Engineer/… 2nd Line Technical Support Technician you will work at a dedicated client site throughout the week providing face-to-face technical support. When you are not scheduled to attend site you will work alongside the IT Helpdesk/Service Desk Team providing remote support to customers. This is an exciting opportunity to join More ❯

WSR are looking for a hybrid 2nd Line IT Support Engineer to join the team of our esteemed client based in Central London. Reporting to : IT Manager Location: Client Site (Face-to-Face Support) - London (rotating 1 week in office, 1 week remote working) Salary: £42K + Personal development opportunities, Pension … go-to problem solver when tech hits a snag? Do you thrive in fast-paced environments where no two days are the same? We're looking for an experienced 2nd Line IT Support Engineer to deliver exceptional Tier 1 and Tier 2 support directly to our clients. 2nd Line … problems Installing, repairing and configuring hardware, software and peripherals Maintaining and modifying networking equipment and systems Researching new technologies and recommending enhancements Supporting IT projects—from design to implementation 2nd Line IT Support Engineer Qualifications, Experience and Attributes: You’re confident, client-focused and technically sharp, with: Strong hands-on experience with Windows More ❯

2nd Line Support Engineer - Milton Keynes 5 Days per week onsite - 35,000 - 38,000 per annum 2nd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2nd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real … estate, logistics, manufacturing, and more. Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops. Key skills: Strong 2nd Line support experience Conduct administration tasks for server operating systems. Collaborate with RDS, Citrix, and Hyper-V technologies. Supply assistance for smartphones (Android & iOS), tablets More ❯

2nd Line IT Support Engineer Hybrid Working - 4 days remote, 1 day on-site (Hounslow) We have an exciting opportunity for a 2nd Line IT Support Engineer to join a well-established and ambitious organisation. MFK Recruitment has successfully placed 45 IT professionals with this company … years, with 31 still working there today. The company is committed to helping its employees grow and progress, and many of our candidates have advanced quickly within the business. 2nd Line IT Support Engineer - Key Responsibilities Provide Level 2 technical support for servers, networks, and desktops, resolving issues efficiently and aiming … per week onsite at a school in Hounslow, London, with occasional visits to other client schools. A full, clean driving licence and access to your own vehicle are required. 2nd Line IT Support Engineer - Skills and Experience 2+ years’ experience working for an MSP or within the education sector. Experience in a customer More ❯

2nd Line IT Support Engineer Hybrid Working - 4 days remote, 1 day on-site (Hounslow) We have an exciting opportunity for a 2nd Line IT Support Engineer to join a well-established and ambitious organisation. MFK Recruitment has successfully placed 45 IT professionals with this company … years, with 31 still working there today. The company is committed to helping its employees grow and progress, and many of our candidates have advanced quickly within the business. 2nd Line IT Support Engineer - Key Responsibilities Provide Level 2 technical support for servers, networks, and desktops, resolving issues efficiently and aiming … week on-site at a school in Hounslow, London, with occasional visits to other client schools. A full, clean driving licence and access to your own vehicle are required. 2nd Line IT Support Engineer - Skills and Experience 2+ years’ experience working for an MSP or within the education sector. Experience in a customer More ❯

2nd Line IT Support Engineer Location : Borehamwood, WD6 1JD Salary : £30K – £40K per annum, DOE + Excellent Benefits! Contract : Full time, Permanent Benefits : 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after 1 month service, 4% Pension contribution (matched by employee), Stock options after 1 years’ service … grow. We have extremely high standards in everything we do and place importance on continued technical development achieved through Microsoft accreditations. We are now recruiting for driven and capable 2nd Line IT Support Engineer to join our close-knit team in Borehamwood. You’ll work directly with our clients across a range of … ll play a key role in solving technical challenges, mentoring 1st line engineers, and contributing to ongoing product development and innovation. In addition to this, as our 2nd Line IT Support Engineer you will be responsible for: Providing excellent 2nd line technical support to our clients More ❯

JOB TITLE – 2nd Line Support Engineer LOCATION – Cheltenham SALARY – Up to £35,000 THE BUSINESS: C4S Search are pleased to be working with UK-based medical charity who specialise in healthcare research. ABOUT THE 2nd LINE SUPPORT ENGINEER POSITION: Technical Support & Issue Resolution – Work … Management – Assist in rolling out new IT systems, ensuring all deployed equipment is documented, labelled, and secured. Network Monitoring & Maintenance – Monitor network performance, proactively address potential issues, and support disaster recovery planning. Compliance & Data Protection – Ensure adherence to GDPR and data protection principles in handling and storing patient data. Site & Connectivity Support – Support the … tools. Ability to communicate technical issues to non-technical users effectively. Prior experience in an IT support or service desk role. If you are interested in the 2nd Line Support Engineer role, please send an application detailing proof of the above or contact Shona in our office. C4S Search connect future More ❯

2nd Line Support Engineer - Milton Keynes5 Days per week onsite - £35,000 - £38,000 per annum2nd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2nd Line Support Engineer to come … on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal … real estate, logistics, manufacturing, and more. Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops.Key skills: Strong 2nd Line support experience Conduct administration tasks for server operating systems. Collaborate with RDS, Citrix, and Hyper-V technologies. Supply assistance for smartphones (Android & iOS), tablets More ❯

2nd Line Support Engineer Bechtle are Europe's leading IT solution as service provider. As a 2nd line support engineer, you will be responsible for working as part of a larger team of engineers to provide solutions, support and services to our customers. Job … Role Responsibilities Provide 2nd line technical support for all customers Ensure customer incidents are resolved as quickly as possible (on and off-site) Take responsibility and exceed department Service Level Agreements Work closely with 1st and 2nd line technical support and other field engineers to ensure a high level of … and maintain strong relationships with other business units Ensure that customer and office solutions equipment/goods are installed to appropriate standards and industry best practice Provide occasional support of managed services operations, including involvement of weekend tasks Provide assistance to service team for technical design, implementation and support of customer incidents and projects Undertake customer More ❯

IT Support Enginee r -1st & 2nd Line Location: Derby -Hybrid after training -2 days from home Salary: 27-36k PA Negotiable dept on exp Are you an experienced IT Support Engineer looking to develop your career in a dynamic, customer-focused environment? We're looking for a talented 1st … 2nd Line IT Support Engineer to join our busy support team in Derby. You'll deliver high-quality technical support across Office 365, Windows 10/11, Intune, Azure, networking, and hardware systems - ensuring users receive excellent service every time. This is an exciting opportunity for someone who enjoys … troubleshooting, problem-solving, and helping people get the best out of their technology. Key Responsibilities for the role of IT Support Engineer: Provide 1st and 2nd Line IT support via phone, email, remote tools, and ticketing system. Diagnose and resolve issues across hardware, software, Office 365, Windows 10/11, Intune More ❯

2nd Line Technical/Field Support Engineer - M365, Sophos - Cornwall - £30,000 - £38,000 Are you ready to step into a role that is massively backed by training and development? Do you want to be part of an established, growing MSP that will invest in your future? Are you someone who thrives in … IT Infrastructure Support Provider/MSP - this is ESSENTIAL experience required - You MUST also live in Cornwall or be prepared to relocate.* Our client is hiring multiple 2nd Line Technical Engineers to join their expanding service team. This is a hands-on technical role with frequent client-site visits, where you'll support … ecosystem. This is a real opportunity for you to step up, sharpen your skills, and further build a strong career path in IT. What you'll be doing: Delivering 2nd Line support via phone, remote tools and onsite visits Supporting Microsoft 365 environments - Intune, SharePoint, Exchange, Teams Working with Sophos for endpoint and Firewall security More ❯

2nd Line Support Engineer – Mobile Device Management Location: Hatfield/Milton Keynes/Nottingham | Type: Full-time onsite | Salary: £30,000 – £35,000 We’re looking for a 2nd Line Support Engineer – Mobile Device Management (MDM) to join a leading IT services provider. This is an … with experience in software-based Mobile Device Management to support iOS and Android devices. Candidates must be eligible for Security Clearance (SC). The Role As a 2nd Line MDM Analyst, you’ll provide Mobile Device Management support using cloud-based tools. Key responsibilities include: 2nd line troubleshooting and incident … ll work closely with 3rd line analysts and technical teams to ensure smooth MDM delivery and maintain SLA compliance. What You’ll Need Proven experience in a 2nd line MDM/mobile endpoint support role Hands-on experience with Apple Business Manager, Android devices, and Workspace ONE Knowledge of Intune, including enrolling devices More ❯