1 to 25 of 44 2nd Line Support Engineer Jobs in England

JOB TITLE : 2nd Line Technical Support Engineer SALARY: £30,000 to £34,000 per annum Do you have customer service experience within a helpdesk environment and love solving IT issues? Are you currently a 2nd Line Support Engineer but dealing with 2nd line … results and love fixing problems? If so, we may have the role for you! Due to new contract wins, my client, a trailblazing MSP are currently looking for a 2nd Line Support Engineer to come and join us at there site in Surrey. You will be the first point of contact for customers … with IT related issues and receive these through our ticket system, calls or emails. LOCATION : London/Surrey (SW) border JOB SPECIFICATION: 2nd Line Support Engineer Sitting within the helpdesk team within there surrey offices, you’ll be first point of contact for our customers Logging all technical related incidents and requests (either More ❯

2nd Line Support Engineer/Second Line Support Engineer Office based in Havant Salary from £30,000 - £35,000 This 2nd Line Support Engineer/Second Line Support Engineer is an opportunity for a … Package Salary from 30,000 - 35,000 23 days paid holiday + Bank holidays Pension Scheme 2nd Line Support Engineer/Second Line Support Engineer Responsibilities: Managing deployment and administration of Microsoft 365 Product components (e.g. Azure, Intune/Endpoint, Exchange, OneDrive, SharePoint, Teams, Groups). Administration … out the configuration and manage the rollout of corporate systems, including Microsoft Endpoint for device management. 2nd Line Support Engineer/Second Line Support Engineer Requirements: First-hand administration and implementation experience with Microsoft 365 platform. Solid problem-solving approach, using a mixture of customer-facing and More ❯

Support Engineer, 1st/2nd Line, Office 365, Windows Server, COR7247 We're looking for a 1st/2nd line Support Engineer to join a leading Oxfordshire based organisation. This is a great role, either for someone looking for their first entry-level role in IT … The Support Engineer, will join a busy service desk, working within a Microsoft environment. The Support Engineer will provide 1st/2nd line technical support to an impressive client base, troubleshooting desktop, server and network issues. The Company The Support Engineer will join … but you need to be willing to use your initiative to solve the problem when you don't know! Ideally, you might have experience including: Experience providing 1st/2nd line support in a Microsoft environment Previous customer service experience, even if this isn't from an IT setting Experience with Office365, Windows Server, Active More ❯

2nd Line Engineer (Service Desk Support) £32,000 GBP Bonus Onsite WORKING Location: Guildford, South East - United Kingdom Type: Permanent Role: 2nd Line Support Engineer (Service Desk Support) Work Type & Location: Fareham - On-site, 5 days a week Role Type: Permanent Start Date: ASAP … Must hold active SC or be eligible* We're looking for a 2nd Line Support Engineer to join a growing technical support team in Fareham . This is a fully on-site role, ideal for someone with a good understanding of IT support who's looking to build a … and occasional project work. This is a great opportunity to grow your technical skills with access to Udemy courses , hands-on experience, and clear internal progression pathways. As a 2nd Line Support Engineer, you will: Provide support to users, log and resolve service desk calls in line with SLAs. More ❯

2nd Line Support Engineer £30000 GBP Bonus Onsite WORKING Location: Fareham, Portsmouth, South East - United Kingdom Type: Permanent 2nd Line Support Engineer Location: Fareham (On-Site, Monday to Friday) Salary: £30,000 Security Clearance: SC required The Opportunity: A fantastic opportunity has arisen for an enthusiastic … and motivated 2nd Line Support Engineer to join a growing IT support team based on-site in Fareham, providing service desk and infrastructure support for a major defence education facility. Key Responsibilities of a 2nd Line Support Engineer: Respond to and resolve … holidays Private medical insurance Double-matched pension scheme (5% employee/10% employer) For more information, please apply below or contact me directly. Reference: AMC/SCA/SLS 2nd Line Support Engineer Reference: AMC/SCA/SLS Postcode: PO13 #shca More ❯

2nd Line Support Engineer/BAU 12-month contract - Crawley We are currently looking for an experience 2nd Line Support Engineer to join a successful team provide onsite support to users. The role will be based on site in Crawley 5 day per week … must excellent customer service/communication skills to complement the technical experience below. IT Support Engineer - Technical Skills/Experience required: Prior experience within a 2nd Line role Windows 11/O365 Administration and Support Providing proficient face to face engagement with customers. To be able to diagnose hardware issues - Printers … be committed to resolve them end to end Previous Linux experience is desired Experience using Powershell, Service Now and tools like MECM, SCCM or MSCM is also desired. The 2nd line Support Engineer is required to be onsite in Crawley, 5 days a week for the duration of the 12-month contract. This More ❯

2nd Line Support Engineer/BAU – 12-month contract - Crawley We are currently looking for an experience 2nd Line Support Engineer to join a successful team provide onsite support to users. The role will be based on site in Crawley 5 day per week … must excellent customer service/communication skills to complement the technical experience below. IT Support Engineer - Technical Skills/Experience required: Prior experience within a 2nd Line role Windows 11/O365 – Administration and Support Providing proficient face to face engagement with customers. To be able to diagnose hardware issues - Printers … be committed to resolve them end to end Previous Linux experience is desired Experience using Powershell, Service Now and tools like MECM, SCCM or MSCM is also desired. The 2nd line Support Engineer is required to be onsite in Crawley, 5 days a week for the duration of the 12-month contract. This More ❯

2nd Line Support Engineer | Stratford-Upon-Avon | £33,000 Oscar Technology has partnered exclusively with a leading MSP near Stratford-Upon-Avon to recruit for a skilled 2nd Line Support Engineer to join their team. Job Description As a 2nd Line Support … to get involved from the beginning with a lot of project work! Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti … to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 2nd Line Support Engineer | Stratford-Upon-Avon | £32,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. More ❯

Onsite Desktop Support Engineer/2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a multi award-winning Managed Service Provider based in the City of London. This role will involve working onsite at client … on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an Onsite Desktop Support Engineer/2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills. Working as an Onsite Desktop Support Engineer/… 2nd Line Technical Support Technician you will work at a dedicated client site throughout the week providing face-to-face technical support. When you are not scheduled to attend site you will work alongside the IT Helpdesk/Service Desk Team providing remote support to customers. This is an exciting opportunity to join More ❯

2nd Line Support Engineer £28,000 - 32,000 GBP Onsite WORKING Location: Fareham, Portsmouth, South East - United Kingdom Type: Permanent 2nd Line Support Engineer Location: Fareham (Full-time on-site) Salary: Circa £30,000 + Up to 5% Bonus + Training & Career Progression A fantastic opportunity … office-based position with excellent opportunities to grow into more senior technical or project-focused roles - the vacancy has become available due to internal promotion. The Role: As a 2nd Line Engineer, the successful candidate will provide technical support to users and systems across a secure site, responding to service desk tickets, deploying … site delivering essential training for UK defence personnel For further information, feel free to reach me at 02895213213, or simply apply! Reference: AMC/RKI Reference: AMC/RKI - 2nd Line Support Engineer Postcode: PO13 #riki More ❯

Role: 2nd Line Support Engineer Location: Hereford Salary: Up to £35,000 + benefits The Opportunity Are you a talented IT support professional ready to take the next step in your career? This is a fantastic opportunity to join a MSP that delivers exceptional technical support to a diverse … and training, offering clear pathways to progress into 3rd Line Support or Consultant-level positions as the company continues to expand. The Role As a 2nd Line Support Engineer, you’ll be the go-to person for escalated issues, resolving more complex incidents that 1st line can … t fix. You’ll get hands-on with a broad range of technologies while supporting both business clients and individual users. Troubleshoot and resolve 2nd line incidents across hardware, software, networking, and Microsoft 365 environments. Work directly with customers via phone, remote tools, and occasional site visits. Assist with installations, upgrades, and ongoing system maintenance. Escalate unresolved More ❯

2nd Line Support Engineer - Hybrid - Leicester Salary: Up to £34,000 Industry: Manufacturing & Distribution Role: We're looking for a proactive 2nd Line Support Engineer to join a leading UK manufacturing and distribution business, supporting over 400 users across 45+ sites nationwide. This is a varied … service desk, maintain business-critical systems, and assist the wider IT team in delivering projects that keep operations running smoothly across production facilities, warehouses, and offices. Key Responsibilities: Provide 2nd line support for escalated IT issues (hardware, software, networking). Support and maintain Windows Server, Active Directory, Azure AD, DNS, DHCP, and Group … Collaborate with 3rd line and infrastructure teams on IT projects and system improvements. Document fixes and create guides to improve knowledge sharing. Ideal Candidate: Experience in a 2nd Line Support role (or strong 1st Line ready to step up). Good knowledge of Windows Server and Microsoft 365. Hands-on experience More ❯

Our client, a small but rapidly growing MSP offering IT and web services, is seeking an enthusiastic and motivated 2nd Line Support Engineer to join their expanding team in Christchurch, near Bournemouth. This is an exciting opportunity for an individual looking to develop their career and potentially grow into a Head of IT … role as the company expands. Key Responsibilities: Providing 2nd line support to a diverse client base, ensuring high levels of customer satisfaction Diagnosing and resolving technical issues in a timely and efficient manner Managing and prioritising support requests through the ticketing system Assisting with the setup, configuration, and maintenance of IT infrastructure Escalating … to junior members of the team Contributing to the continuous improvement of service delivery processes Maintaining comprehensive documentation of technical procedures and solutions Job Requirements: Experience in providing 2nd line support within an MSP environment Strong knowledge of IT infrastructure, including servers, networks, and cloud services Proficiency in troubleshooting and resolving technical issues Excellent More ❯

2nd Line IT Support Engineer - Coventry - £27K-£30K Note: Previous IT experience within Schools is an absolute essential for this role. Applicants without this experience will not be considered. A 2nd Line IT Support Engineer with good working knowledge of Windows server, Offfice 365, and general … network troubleshooting is required to join a close-knit MSP to support their school-based clients. DBS checks will be undertaken before starting this role. This 2nd Line IT Support Engineer is an autonomous, flexible role which varies of meeting day-to-day client needs in person, whilst being remotely supporting … salary up to £30K DOE 30 days annual leave Fuel expenses Contributory pension scheme Team days - trips away Plus much more Key skills: Windows Server, 1st line, 2nd line, IT Support, IT Helpdesk, Cloud, Azure, IT Service desk, Azure, Endpoint, Intune, IT Infrastructure, Education, Coventry, Solihull, Birmingham, Rugby, Redditch, Leamington Spa Circle Recruitment More ❯

Role: 2nd Line IT Systems Support Engineer Location: Witney (4 days) Henley (1) Salary: £40,000 - £45,000 Profile A growing organisation based in Witney are looking to add a 2nd Line IT Systems Support Engineer to their team . The ideal candidate will have experience … of working in a 2nd Line IT Systems Engineer line role and have strong communication skills. This role would be perfect for a strong 2nd Line Engineer who has also had a little bit of experience with 3rd line which will be the natural progress for … projects will be a massive plus for this position. It is essential that you have a driving license for this position as occasionally you will need to also support their Henley office 1 day a week. Key Responsibilities To be an effective point of contact for Internal IT, resolving issues, escalating internally, or referring to 3rd parties as More ❯

2nd Line Support Engineer - Education Sector - Local Government Pension Scheme Gloucester Up to £35,000 Interviewing ASAP The Role Provides 2nd line support to stakeholders in line with trust internal IT policies and procedures; supports the Senior IT Analyst and the IT Network and Support … of IT Services across the Trust; supports the operation of all trust IT systems, services and infrastructure; provides IT assistance and training to all stakeholders. Duties The IT Support Analyst will: Follow and deliver upon the trusts IT service desk support and incident management policies and processes to all stakeholders. Follow and deliver IT service desk … incident and support service offerings in line with the trusts internal and external KPIs and SLAs. Support the IT Network and Support Manager in ensuring that all stakeholders have access to the IT resources required to perform their roles effectively and efficiently. Provide 2 nd line support to More ❯

2nd Line Support Engineer Teddington - Office based with potentially some flex Up to £40k MSP Experience essential Are you a problem-solver with a passion for technology and first-class customer service? Our client is on the hunt for a skilled 2nd Line Support Engineer to … join their growing IT support team in Teddington. If you ve got solid MSP experience, thrive in fast-paced environments, and want to work hands-on with the latest Microsoft cloud technologies this could be your next big move. In this role, you ll be the go-to expert for a diverse client base across multiple sectors. You … ll handle complex support requests, keep systems running at peak performance, and play a key role in delivering secure, efficient, and scalable IT solutions. Key Responsibilities: Deliver 2nd line technical support across multiple devices, platforms, and services. Troubleshoot and resolve issues involving networking, hardware, software, and infrastructure. Manage and resolve support More ❯

2nd Line Support Engineer Teddington - Office based with potentially some flex Up to £40k MSP Experience essential Are you a problem-solver with a passion for technology and first-class customer service? Our client is on the hunt for a skilled 2nd Line Support Engineer to … join their growing IT support team in Teddington. If you’ve got solid MSP experience, thrive in fast-paced environments, and want to work hands-on with the latest Microsoft cloud technologies—this could be your next big move. In this role, you’ll be the go-to expert for a diverse client base across multiple sectors. You … ll handle complex support requests, keep systems running at peak performance, and play a key role in delivering secure, efficient, and scalable IT solutions. Key Responsibilities: Deliver 2nd line technical support across multiple devices, platforms, and services. Troubleshoot and resolve issues involving networking, hardware, software, and infrastructure. Manage and resolve support More ❯

Workplace IT Engineer - 2nd Line Support Contract Position - West London Local Authority Role Overview We are seeking an experienced Workplace Technology Engineer to provide 2nd line IT support for a progressive West London local authority. This is a fantastic opportunity to join a dynamic Digital Services … team, working at the forefront of workplace technology to support over 2,000 staff across multiple locations. Location: Hub-based with travel to local offices across West London Contract Type: Full-time, Monday to Friday (37 hours per week … Duration: Initial contract with view to permanent for the right candidate Salary: 225 per day (Umbrella) PAYE options available Transport: Company pool vehicles available for site visits Key Responsibilities 2nd Line Support Delivery: Resolve complex 1st and 2nd line technical issues at various locations Perform in-depth troubleshooting and backend analysis Handle More ❯

Workplace IT Engineer - 2nd Line Support Contract Position - West London Local Authority Role Overview We are seeking an experienced Workplace Technology Engineer to provide 2nd line IT support for a progressive West London local authority. This is a fantastic opportunity to join a dynamic Digital Services … team, working at the forefront of workplace technology to support over 2,000 staff across multiple locations. Location: Hub-based with travel to local offices across West London Contract Type: Full-time, Monday to Friday (37 hours per week … Duration: Initial contract with view to permanent for the right candidate Salary: £225 per day (Umbrella) | PAYE options available Transport: Company pool vehicles available for site visits Key Responsibilities 2nd Line Support Delivery: Resolve complex 1st and 2nd line technical issues at various locations Perform in-depth troubleshooting and backend analysis Handle More ❯

Workplace IT Engineer - 2nd Line Support Contract Position - West London Local Authority Role Overview We are seeking an experienced Workplace Technology Engineer to provide 2nd line IT support for a progressive West London local authority. This is a fantastic opportunity to join a dynamic Digital Services … team, working at the forefront of workplace technology to support over 2,000 staff across multiple locations. Location: Hub-based with travel to local offices across West London Contract Type: Full-time, Monday to Friday (37 hours per week … Duration: Initial contract with view to permanent for the right candidate Salary: £225 per day (Umbrella) | PAYE options available Transport: Company pool vehicles available for site visits Key Responsibilities 2nd Line Support Delivery: Resolve complex 1st and 2nd line technical issues at various locations Perform in-depth troubleshooting and backend analysis Handle More ❯

2nd Line IT Support Engineer – Sevenoaks - £35,000 + Great Opportunity! Role : 2nd Line IT Support Engineer Location : Sevenoaks Salary : £30,000 - £35,000 (Subject to Technical Knowledge) Interviewing Immediately – Apply Now I am representing a Managed Service Provider based in Sevenoaks who are on the … lookout for a 2nd Line IT Support Engineer as part of their growth plans for this year. Ideal candidates will have experience working with a wide skillset and have a thirst for technologies. In this position you will be exposed to O365, Windows Server, Virtualisation and much more. Again, technical skills are a More ❯

Role : 2nd Line Support Engineer Location : Southampton Salary : £30,000 £35,000 Ready to take your career to the next level? Were working with Hampshires fastest-growing MSP a business thats built a reputation for technical excellence, rapid growth, and developing talent from within. This is the perfect role for a 2nd Line Engineer whos hungry to step up fast. Within your first year, youll be working towards 3rd Line level with paid training in Azure, Cyber Security, M365 and more. Youll be surrounded by a young, ambitious, and social team who regularly organise events and push each other to be the best. The energy … Azure, Cyber Security & more) 30 days holiday (+ 8 bank holidays) 10% pension contribution Hybrid & flexible working options Social team with regular events What Youll Bring: Experience in a 2nd Line IT Support role (MSP experience ideal) Good knowledge of Microsoft 365 & Windows Server Basic understanding of networking (DNS, DHCP, VPNs, Firewalls) Positive, team-focused More ❯

Desktop Support Engineer (1st/2nd line) *Newcastle onsite* to £35k 12 month FTC Are you a bright, ambitious technologist? You could be progressing your career at a global MSP on client site for a growing Investment Management consultancy based in Newcastle. As a Desktop Support Engineer you'll … provide 1st line support in line with SLAs, your responsibilities will encompass hardware deployment (PCs, laptops, phones), hardware repairs and replacements, inventory management, software installations, office moves and AV support. You'll have varied and interesting role with lots of learning and self development opportunities. Location: You will be based onsite in client offices … Term Contract, likely to extend* Salary to £35k Professional development Apply now or call to find out more about this Desktop Support Engineer (1st/2nd line) opportunity. More ❯

Desktop Support Engineer (1st/2nd line) *Newcastle onsite* to £35k 12 month FTC Are you a bright, ambitious technologist? You could be progressing your career at a global MSP on client site for a growing Investment Management consultancy based in Newcastle. As a Desktop Support Engineer you'll … provide 1st line support in line with SLAs, your responsibilities will encompass hardware deployment (PCs, laptops, phones), hardware repairs and replacements, inventory management, software installations, office moves and AV support. You'll have varied and interesting role with lots of learning and self development opportunities. Location: You will be based onsite in client offices … Term Contract, likely to extend* Salary to £35k Professional development Apply now or call to find out more about this Desktop Support Engineer (1st/2nd line) opportunity. #LI-DNI More ❯