1 to 25 of 38 Customer Engineer Jobs in England

Are you a Customer Support Engineer? Do you have prior experience troubleshooting PLC systems? Are you confident liaising with customers and supporting them with technical issues? If so, I am actively hiring for a Customer Support Engineer to join an automation business on a permanent basis. Customer Support Engineer Permanent Position Days and Nights … shift pattern (Panama Shift – 42 hour week) Market Harborough Customer Support Engineer Job Description Maintaining positive customer relationships ensuring they are supported during breakdowns and providing professional telephone support for both internal, external and PLC related topics Managing the hotline ticket systems for IT, facilities and controls Ensuring accurate documentation is added to the system from calls … had with customers Attending sites during support office ours to support project works and training Troubleshooting PLC problems with end customers Customer Support Engineer Essential Experience/Skills/Qualifications Must be able to troubleshoot PLC systems (Siemens TIA/Step 7 is advantageous) Flexibility to travel when required Strong customer service/support experience within a More ❯

a new direction? My client is an established manufacturing company who provides critical engineering solutions to their blue-chip client base worldwide. They now have a requirement for a Customer Support Engineer to join their friendly team in Stamford, Lincolnshire. The successful Customer Support Engineer will provide direct customer support via telephone, email, remote access … you will be required to stay away from home several times per month, in return you will receive an attractive starting salary and additional payments, and all expenses covered. Customer Support Engineer Responsibilities: Ensure customers receive the highest level of customer support and service. Respond to and record all incoming technical calls and emails within agreed SLA … with the company's quality systems. Manage warranty claim requests and working collaboratively with other service teams and managers. Carry out electrical and mechanical testing of equipment. Travel to customer sites to carry out commissioning, testing, training and planned maintenance on products, generating detailed reports documenting all work carried out. Customer Support Engineer Requirements: Must have completed More ❯

Graduate Customer Support Engineer - Biomolecular Solutions page is loaded Graduate Customer Support Engineer - Biomolecular Solutions Apply locations United Kingdom - East England - Cambridge time type Full time posted on Posted 30+ Days Ago job requisition id Job Description Agilent is a global leader in laboratory and clinical technologies; we are passionate about bringing great science to life. … can't wait for you to join us as we continue our mission to improve the world around us. Information about Agilent is available at . Every day, Agilent Customer Support Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work, we deliver insights and provide support … dynamic organization to be a part of this rewarding and exciting work! You will be responsible for supporting our clients with on-site installation, implementation, maintenance and delivery of customer training on our Biomolecular Services (Automation, Genomics and Cell Analysis). Your main responsibilities will be: Respond to customer needs by providing repair, installation, upgrade and preventive maintenance More ❯

The Company: A market leading diagnostics company. Global business A progressive, high-tech healthcare business. Invest in their staff. Offer career progression opportunities. The Role of the Customer Support Engineer Engineering and customer support role, working in a team of 4, covering 7 hospital sites across Hampshire and Dorset Attending to breakdowns, repair and PPM. Key activities … will be troubleshooting and ownership of faults, routine housekeeping and preventative maintenance across the sites’ portfolio. Will also be providing customer training on the equipment Covering the IVD portfolio Full Product and training provided Benefits of the Customer Support Engineer £52,170 basic salary with some flex potentially depending on experience Bonus 12% of Salary Car or … allowance Group Income Protection Employee Assistance Programme Pension Life Assurance, Benefit Funding The Ideal Person for the Customer Support Engineer Must have an engineering qualification, Bsc or HND of equivalent Ideally you will have clinical pathology diagnostics experience Will look at other complex medical equipment such as MRI systems An ambitious and motivated, qualified field service professional You More ❯

Senior Staff Backend Engineer, Customer Operations Cardiff, London or Remote (UK) We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer … we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ The Customer Operations team provides tech-led and human support experiences for now over 10 million customers. We don't just solve customer problems - we aim to improve customer … fast, and empathetic support. Our Operations tech team has three focus areas: Creating in-app experiences that enable customers to solve their own problems . As well as building customer experiences ourselves, we help all product teams at Monzo build better products by developing a system of reusable components that other teams can use. Tooling that enables our More ❯

Graduate Customer Support Engineer - Chromatography page is loaded Graduate Customer Support Engineer - Chromatography Apply locations United Kingdom - England - London United Kingdom - East England - Cambridge time type Full time posted on Posted 30+ Days Ago job requisition id Job Description Agilent is a global leader in laboratory and clinical technologies; we are passionate about bringing great science … can't wait for you to join us as we continue our mission to improve the world around us. Information about Agilent is available at . Every day, Agilent Customer Support Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work, we deliver insights and provide support … dynamic organization to be a part of this rewarding and exciting work! You will be responsible for supporting our clients with on-site installation, implementation, maintenance and delivery of customer training on our chromatography solutions (LC, LC/MS, GC, GC/MS, HPLC) . Your main responsibilities will be: Respond to customer needs by providing repair, installation More ❯

of 'Most Promising Private AI Companies in the World' and Inc. 5000's 'Fastest Growing Companies in America', Luminance is disrupting the legal profession around the globe The Senior Customer Solutions Engineer role offers a unique opportunity to work across Sales, Product and Customer Success, accelerating our customers' technical teams ability to get connected and unlock the … providing a market-leading technical experience for Enterprise customers, enabling them to integrate with our platform faster and with less effort. The ideal candidate will possess a blend of customer-focused skills and a solution mindset, helping customers understand how best to integrate the solutions we offer to accelerate their success. You will get hands-on with our platform … and Workflow engine, implementing solutions that unlock seamless legal workflows across a customer's technology estate. A Senior Customer Solutions Engineer will acquire in-depth knowledge of our AI platform and how it can be effectively integrated into various customer systems. They will work closely with prospective and existing customers to provide expert advice and support More ❯

Customer Support Engineer Department: Sempre Service Employment Type: Permanent - Full Time Location: Barnwood, Gloucester Reporting To: simon atherton Description Join our team and become part of a company that values innovation, growth, and excellence. Sempre is a measurement specialist solving manufacturing challenges across aerospace, automotive, medical, energy and precision engineering industries. Through their expert in-house consultants and … as services such as calibration, sub-contract measurement, training and metrology consultancy. The Sempre Group is a subsidiary of Oxford Metrics since October 2024. Job Purpose The role of Customer Support Engineer is a highly technical position that requires strong customer service skills, patience, attention to detail and superior problem solving skills. The ability to build up … a strong rapport with customers, agents and fellow colleagues. Ensure high quality customer support for product range Metrology Direct supply To be a team player and show initiative planning out day to day workload. Key Responsibilities Provide on-site Service, Calibration, installation and commissioning of equipment Perform hands-on on-site troubleshooting, service and repairs. Perform in-house calibrations More ❯

A market leading public safety client of ours who provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of their UK based customers. You … of their Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities Communicating with … manage new services into live, decommission service and defect management Technically delivery of change requests into live services Collaborating with Product Management team on continuous product improvement based on customer feedback Site acceptance testing Your Qualities Customer & Service focussed Passionate about IT A strong communicator Able to build relationships quickly and have a positive impact Solutions focussed in More ❯

Function: Customer Solutions and Success - Financial Services Recognised as a Great Place to Work, ITRS is an Enterprise SaaS provider with industry-leading solutions. Our prestigious customer base includes 90% of the world's top investment banks. We are backed by leading private equity investors and are rapidly growing. Our headquarters are in Shoreditch - London's tech hub … Florida. We pride ourselves on a diverse, friendly, dynamic culture - with a focus on internal promotion and developing our people. Scope of Role ITRS are looking for an experienced Customer Solutions Engineer for the team. You will help accelerate our sales initiatives. Reporting to our Global Head of Customer Engineering as part of the Customer Solutions … will provide technical presentations and product demonstrations to prospective clients, leading technical workshops to help define requirements and implementing our solutions as part of Proof of Concepts. As a Customer Solutions Engineer, you will: Achieve detailed understanding of all our products and technologies. lead presentations, demonstrations and conversations with CXO-level and VP-level audiences within major enterprise More ❯

Select how often (in days) to receive an alert: Customer Solutions Engineer Country/Region: GB Connect with Eutelsat Group Be part of a new era in communications, transforming connectivity with Eutelsat Group - the world's first GEO-LEO integrated global satellite operator. As a global leader in satellite communications, we provide infinite connectivity, broadcasting television channels and … transmitting news reports, provide wholesale broadband Internet access services. With Eutelsat Group You'll Get To: Pioneer the future of Space Technology Bring connectivity to remote frontiers Collaborate with customer-centric experts Embrace cultural diversity in our global team Where your skills ignite opportunities & you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat Group … we're united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space. Position Overview: We are seeking a skilled and experienced Customer Solutions Engineer to join our dynamic team. In this position, you will play a crucial role in testing and documenting customer-deployed configurations and solutions across various segments More ❯

to help them quickly aggregate, analyze, and act on their threat data to mitigate risk and threats to their network security. We're looking for a talented and experienced Customer Success Engineer CSE who can hit the ground running in a fast-paced, quickly evolving environment. The position will report to the Director of Customer Success Engineering. … deep knowledge of the ThreatConnect product, related technologies, and the customers' deployments to solve problems quickly and provide proactive guidance. CSEs are the most elite role in ThreatConnect's customer support organization, with advanced technical, problem-solving, account management, and customer interaction skills. CSEs are the driving force that empowers customers to become powerful players in the threat … this role, you'll get to Provide ThreatConnect platform training for software admins and analyst users while supporting various use cases of the product Have the ability to map customer processes, intelligence requirements, and infrastructure into ThreatConnect's capabilities/data modeling Eliminate any customer or internal bottlenecks impeding problem resolution Work with third-party cybersecurity platforms/ More ❯

This position is posted by Jobgether on behalf of Torq. We are currently looking for a Customer Success Engineer in London. This role offers a dynamic opportunity to join a fast-growing, innovative cybersecurity company as a vital member of the Field Engineering team. As a Customer Success Engineer, you will help customers maximize the value … ensuring smooth adoption and lasting satisfaction. Provide expert technical support to troubleshoot and resolve complex issues. Collaborate with product and engineering teams to influence the product roadmap based on customer insights and market trends. Maintain a deep understanding of the platform and industry developments to deliver thought leadership to both business and technical stakeholders. Architect tailored solutions that meet … customer business and technical requirements using the platform's workflows. Partner with cross-functional teams to deliver training, workshops, and technical services that enhance customer knowledge and engagement. Manage incident triaging and prioritize customer issues to ensure timely resolution. Contribute to business growth by encouraging expanded use of the platform among customers. Minimum 2 years of hands More ❯

their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things. About the Role: Reporting to the Manager, Customer Support Engineering, the Customer Support Engineer responsibilities include resolving customer concerns, creating and improving internal tooling, and engineering solutions to help Vercel customers get the most … on a rota system. Ultimately, you will help establish our reputation as a company that is exceptional at helping its customers meet their goals throughout all parts of the customer journey while engineering solutions to constantly improve the customer experience. If you're based within apre-determinedcommuting distance of one of our offices (SF, NY, London, or Berlin … beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What You Will Do: Solving interesting cases for Vercel customers. Troubleshooting customer issues alongside our engineering team. Working with other Vercel teams to provide advice and assistance, both internally and externally. Developing and improving internal tools alongside engineering. Specializing in a More ❯

and doers across NYC, LDN, TLV, and other locations, where 2 of every 3 managers were promoted from within. Growing your career with Optimove is basically guaranteed. As a Customer Data Engineer, you will be a part of a strong energetic and fast-growing global team. You will be an integral part of clients' ongoing data requests and … and technical capabilities, and highly effective time management skills. We are looking for a master multi-tasker who thrives in challenging, fast-paced environments, with agility and ease. The Customer Data Engineer is a position that brings with it an excellent opportunity to learn and grow within a rapidly expanding company on the cutting edge of Martech. Responsibilities … implementation of data pipelines and data marts, access versatile data sources, and apply data quality measures Investigate data mismatches and apply solutions Work side by side and support the Customer Success teams in order to meet customer business needs. Interact with clients to understand business needs and collaborate on project scopes, planning, and execution. Requirements: Graduate with a More ❯

their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things. About the Role: Reporting to the Manager, Customer Support Engineering, the Customer Support Engineer responsibilities include resolving customer concerns, creating and improving internal tooling, and engineering solutions to help Vercel customers get the most … on a rota system. Ultimately, you will help establish our reputation as a company that is exceptional at helping its customers meet their goals throughout all parts of the customer journey while engineering solutions to constantly improve the customer experience. If you're based within a pre-determined commuting distance of one of our offices (SF, NY, London … beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What You Will Do: Solving interesting cases for Vercel customers. Troubleshooting customer issues alongside our engineering team. Working with other Vercel teams to provide advice and assistance, both internally and externally. Developing and improving internal tools alongside engineering. Specializing in a More ❯

industry. We are looking to build on this success by designing a world-class organization across all seniority levels and hierarchies. That's where you come in. As a Customer Value Engineer at Taktile you work with our customers to maximize the value they get from the platform. This function is core to our mission of transforming our … customer's decisioning infrastructure to optimize and automate complex and mission critical business decisions. You will work in partnership with Taktile's Sales and Solutions Team and are making sure our customers maximize value from Taktile throughout their entire lifecycle. ABOUT YOU Curious and Creative -You love identifying and exploring creative solutions to our customers' challenges and diving deep … into their technical and business implications for the customers and the Taktile platform as a whole Customer Centric -You are curious and obsessed with maximizing the value customers get from the Taktile platform directly and through our support Entrepreneurial -You're hands on and driven to shaping the future of the product and organization around you and willing to More ❯

Interested in driving Spotify's developer portal philosophy among some of the largest and most advanced tech companies? We in Spotify's Backstage team are looking for a Customer Success Engineer with a unique balance of technical knowledge, an eye for business, and interpersonal skills to kick start the area focused on providing strategic guidance to our customers … and automating problem-solving. We're seeking versatile engineers skilled in web development and customer interaction. Your primary responsibility will be to build and maintain strong relationships with our current customers, ensuring their success and satisfaction with our commercial Backstage products and services. Ideal candidates have a strong background in developer productivity and/or infrastructure, technical consulting, and … customer management or similar roles. Join a high-paced, startup-like team of engineers, marketers, business developers, and product managers to drive an entirely new technology-focused business line and distribution channel. We want someone passionate about that type of environment. What You'll Do Nurture strong relationships with our small-business segment by providing tools, information & training needed More ❯

a diverse, passionate team that values collaboration (golf on a Thursday, Soccer once a month, movie nights whenever we fancy it). We are looking for a Field Service Engineer whose mission is to be the tip of the spear as a senior deployment and field service for Automata's LINQ automation platform. You will be amongst the first … EMEA hires in a new facility and will be in the position to leverage your experience to help shape the customer process and team. You will be at the center of every EMEA project, responsible for assembly of both Automata and 3rd Party hardware solutions as well as the overall maintenance and reliability after deployment. Why is this role … important for Automata? As the Field Service Engineer you will be responsible for ensuring customer success in all aspects of build, maintenance and support, bringing your experience to the team and helping ensure a delightful customer journey with the LINQ platform. In this role you will be responsible for Be the senior engineer responsible for complex More ❯

VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence. "VAST's data management vision is the future … manage, VAST takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud. Our success has been built through intense innovation, a customer-first mentality and a team of fearless VASTronauts who leverage their skills & experiences to make real market impact. This is an opportunity to be a key contributor at a … pivotal time in our company's growth and at a pivotal point in computing history. Summary As a Customer Support Engineering team you will be regarded as a VAST Data technical expert and, as such, you will be involved in daily technical operations and escalations. You will be a part of VAST "Flight Crew" for our customers, working with More ❯

Minimum qualifications: Bachelor's degree or equivalent practical experience. 6 years of experience with cloud native architecture in a customer-facing technical or support role, with demonstrated success. Experience with Big Data concepts. Experience leading technical proof-of-concept engagements and providing technical support for bid responses and request for information/request for proposal (RFI/RFP) processes. … Vertex AI), Machine Learning operations principles, model development, deployment, and of generative AI concepts and applications. Preferred qualifications: Experience with architecture design, implementing, tuning, schema design, design technical architectures, customer requirements and query optimization of scalable and distributed systems. Experience with developing data warehousing, data lakes, batch/real-time event processing, streaming, data processing (ETL/ELT), data … on cloud native architectures. Experience with aspects of cloud computing (infrastructure, storage, platforms and data), technical business, data analytics, or Big Data and the cloud market, competitive dynamics and customer buying behavior. Ability to design and optimize solutions using leading data warehousing (e.g., BigQuery), data lake (e.g., Dataplex), and real-time analytics technologies. About the job In this role More ❯

asking that you attend the office a minimum of 1 day per week. Our Data Environment Our Data teams are aligned to divisions covering the following Banking Services & Products, Customer Identity & Financial Crime and Data & ML Engineering. Our Data teams are excited about delivering meaningful and impactful insights to both the business and more importantly our customers. Hear from … end and manage priorities accordingly Experience supporting and working with cross-functional teams in a dynamic environment Desirables: Version control using GitHub or similar Exposure working with Data within Customer Operations or Customer Outcomes (Complaints or Welfare Support) Interview process Interviewing is a two way process and we want you to have the time and opportunity to get More ❯

asking that you attend the office a minimum of 1 day per week. Our Data Environment Our Data teams are aligned to divisions covering the following Banking Services & Products, Customer Identity & Financial Crime and Data & ML Engineering. Our Data teams are excited about delivering meaningful and impactful insights to both the business and more importantly our customers. Hear from … end and manage priorities accordingly Experience supporting and working with cross-functional teams in a dynamic environment Desirables: Version control using GitHub or similar Exposure working with Data within Customer Operations or Customer Outcomes (Complaints or Welfare Support) Interview process Interviewing is a two way process and we want you to have the time and opportunity to get More ❯

Software Development Engineer III, Amazon Customer Service Amazon's Customer Service organization is looking to expand its software engineering team to help drive automation and defect reduction for customers. We are searching for passionate software development engineers to solve complex technical problems and to work with engineering and business teams distributed across the globe. CS is the … heart of Amazon, our vision is to be "Earth's most customer-centric company; to build a place where people can come to find and discover anything they might want to buy online." Key job responsibilities The successful candidate will work within the Amazon Stores Customer Service (ASCS) Product and Tech team and own the delivery of technical … from a strong roadmap of projects. The projects range from introducing automation for image and media analysis for customers to new Email, Push and SMS notifications. A successful senior engineer in this role is: Highly analytical: You solve problems in ways that can be backed up with verifiable data. Team obsessed: You help lead and grow your team members More ❯

We are looking for a Junior Data Engineer to support our internal teams by extracting, transforming, and analysing data, and building the tools and repeatable processes that power our strategic insights. In this role, you will play a pivotal part in the technical execution that supports our Architect 360 offering and helps our client-facing teams to succeed. As … a Junior Data Engineer, you will work in the Retail Strategy team, reporting to the Business Data Analytics Lead. You will work closely with your lead and collaborate with the wider teams, such as Product and Engineering and Customer Success, to provide the accurate data and insights needed to support our clients effectively. You'll play a key … in the team's success by ensuring the data we provide is accurate and timely, helping to demonstrate to clients and prospects that Ometria is the foremost data-driven Customer Data and Experience Platform. This is an exciting opportunity to develop into a Business Data Analytics or Backend Engineering role. Role Outcomes Execute on data extraction, transformation, and analysis More ❯