1 to 25 of 41 Customer-Centric Approach Jobs in England

technical escalation teams or thirdparty vendors, ensuring timely issue resolution and service continuity. Proactively identify and escalate risks, implementing mitigation strategies to minimize disruption and maintain a customer-centric approach. Data Analytics & Reporting (20%) Monitor, manage, and report on Service Level Agreements (SLAs), ensuring performance metrics are clearly communicated to clients. Create and maintain detailed service More ❯

providing cutting-edge products and services to a diverse range of highly regulated clients. Our mission is to drive growth and excellence through technological advancements and a customer-centric approach. The Client Growth Manager at DTS is responsible for identifying and pursuing opportunities to expand the range of DTS products and solutions within existing client accounts. More ❯

goals. Adaptability – thrives in fast-paced, dynamic retail environments. Accountability – takes ownership of outcomes and drives continuous improvement. Collaboration – works effectively across departments and with external partners. Customer-centric approach – prioritizes user experience and service quality *please note this role is based 5 days in the office More ❯

goals. Adaptability – thrives in fast-paced, dynamic retail environments. Accountability – takes ownership of outcomes and drives continuous improvement. Collaboration – works effectively across departments and with external partners. Customer-centric approach – prioritizes user experience and service quality *please note this role is based 5 days in the office More ❯

+ 20% Bonus + 20% Pension Location: Central London - 1 day per week onsite Join a prestigious financial services organisation renowned for its commitment to excellence and customer-centric approach. As a leader in the industry, they are expanding their development team to enhance digital capabilities and deliver exceptional service to their clients. As an iOS More ❯

day per week onsite Duration: 12 month FTC - Likely to extend or become permanent Join a prestigious financial services organisation renowned for its commitment to excellence and customer-centric approach. As a leader in the industry, they are expanding their development team to enhance digital capabilities and deliver exceptional service to their clients. As an iOS More ❯

service, enhancing resilience, improving user functionality, strengthening our end-to-end risk management, creating wider interoperability and enabling greater access. The success of the Renewal Programme's delivery approach set us up for our … current ways of working. We have embedded a Product Management approach to continually improve the renewed RTGS service, using agile techniques and a customer centric approach that supports innovation a delivers value to our stakeholders. We also continue to deliver innovating changes through our Future Roadmap team, who are focussed on large More ❯

up-to-date with industry trends, identify new opportunities, and effectively communicate our value proposition to potential clients. At our company, we value collaboration, innovation, and a customer-centric approach. We offer a supportive and friendly work environment, where your ideas and contributions are encouraged and recognized. This is an exciting opportunity to join a fast More ❯

up-to-date with industry trends, identify new opportunities, and effectively communicate our value proposition to potential clients. At our company, we value collaboration, innovation, and a customer-centric approach. We offer a supportive and friendly work environment, where your ideas and contributions are encouraged and recognized. This is an exciting opportunity to join a fast More ❯

organisation. You'll be the bridge between business stakeholders and engineering teams, ensuring that every change is implemented smoothly and effectively. Your expertise will help maintain a customer-centric approach, ensuring that both internal and external needs are met. Key Responsibilities: Lead Testing Strategy: Develop and execute testing strategies for inbound changes affecting Balance … services. Proven track record of managing change and transformation projects. Strong analytical skills for impact assessment and data interpretation. Excellent stakeholder management and problem-solving capabilities. A customer-centric mindset focused on delivering value-driven outcomes. Proficient in MS Office, Jira, Jira Align, and SQL. Bonus: Treasury experience is advantageous! Why Join Us? Our client powers More ❯

annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts . We do this through an empathetic and customer-centric approach that is at the heart of our success. 🔎 What are we looking for? We are seeking a proactive and experienced individual to join our … own and the team’s analysis into current processes and strategy with a focus on performance. Identify and effectively communicate the opportunities to improve. Collections Strategy : Propose customer-centric and cost-effective strategies, using a combination of experience and deep data insight. Work cross-functionally to refine, gain buy-in and deploy these strategies. Scoring and More ❯

Windows Server, networking, and cloud-based systems. Exceptional communication and problem-solving skills, with the ability to manage priorities in a fast-paced environment. A proactive, customer-centric approach with the confidence to make sound operational decisions and inspire others Company benefits include: Competitive salary of £35,000 – £45,000 DOE Hybrid working – minimum More ❯

customer-facing role - a Customer Success Management, Account Management, or technical implementation role in a SaaS company would be a benefit. Have a customer-centric approach, with a desire to deliver the best for our customers. Be proactive and enjoy collaborating across teams to deliver great commercial outcomes. Good interpersonal More ❯

sizes. Our expertise spans across managed IT services, cloud computing, cybersecurity, and more, ensuring our clients remain at the forefront of technology. We pride ourselves on our customer-centric approach, building strong and lasting relationships that drive success. Overview: We are seeking a dynamic and results-driven Business Development Manager to join our team More ❯

sizes. Our expertise spans across managed IT services, cloud computing, cybersecurity, and more, ensuring our clients remain at the forefront of technology. We pride ourselves on our customer-centric approach, building strong and lasting relationships that drive success. Overview: We are seeking a dynamic and results-driven Business Development Manager to join our team More ❯

with customers and technology companies in the energy industry across the entire value chain (e.g. decarbonization, renewables, power grids, transmission and distribution), you'll adopt a solutions-led approach to enriching the value and capability of our client-facing activities: Key Responsibilities Lead digital assurance projects, including AI and digital twin technologies. Provide advisory services on digital technology … documentation, testing, CI/CD-with the ability to set best practices and mentor junior team members.Familiarity with cloud platforms, integration architectures, and full-stack development approaches. Mindset & Approach Commercial and entrepreneurial mindset-curious about technology and proactive in promoting change and innovation. Demonstrates a commitment to continuous learning and career development. Ability to quickly … grasp complex issues, translating customer needs into effective, data-driven solutions. Meticulous and process-oriented, with exceptional organisational skills and high attention to detail. Strong customer-centric approach, with the ability to build and maintain effective internal and external relationships. Persuasive and engaging communicator-confident presenting at all levels and speaking with More ❯

organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense. Soldo frees finance with a uniquely proactive approach to managing decentralised spending. By combining a powerful spend management platform, user-friendly app, and versatile payment methods, Soldo automates expense admin to eliminates the inefficiency in managing business … inquiries while maintaining professionalism. Prior experience in customer service, ideally in financial services or software support. Basic technical troubleshooting skills or willingness to learn. A customer-centric approach with a strong desire to exceed customer expectations. Strong attention to detail and organisational skills. Preferred Qualifications: Experience in a financial services More ❯

Proven track record of achieving sales targets and driving growth in a similar role Excellent leadership, communication, and interpersonal skills Strong negotiation and closing skills, with a customer-centric approach Ability to travel as needed to meet with clients and attend industry events Proficiency with CRM software and sales analytics tools More ❯

Proven track record of achieving sales targets and driving growth in a similar role Excellent leadership, communication, and interpersonal skills Strong negotiation and closing skills, with a customer-centric approach Ability to travel as needed to meet with clients and attend industry events Proficiency with CRM software and sales analytics tools More ❯

PO and Supply Chain Management solutions. Align product initiatives with business goals, customer requirements, and industry best practices. Customer Value Focus: Champion a customer-centric approach by prioritizing features that deliver measurable value and improve user experience. Continuously gather feedback to ensure solutions address real pain points and enhance customer More ❯

interpersonal and communication skills, with the ability to engage and influence stakeholders effectively. Passion for innovation, efficiency, and employee experience . Exceptional problem-solving skills and a customer-centric approach to service delivery. More ❯

product management. Experienced working with technology teams, ideally including Product Management and Software Engineering in a digital or growth-focused business. A strong design thinker with a customer-centric approach and an understanding of agile methodologies. Able to build strong relationships, communicate effectively, and influence stakeholders at all levels. Equipped with excellent project and … program management skills. Data-driven in their approach to problem-solving and focused on measuring the business impact of initiatives. (We know it's tough, but please try to avoid the confidence gap. You don't have to match all the bullet points above to be considered for this role.) We encourage people of all different backgrounds and … we offer leave that suits your needs. Plus the option to buy five more days of holiday with your flexible benefits. Our flexible parental leave allows you to approach an important time how you want - with six months full pay to the primary caregiver and four weeks full pay if you're the secondary caregiver. Our life event More ❯

Success Manager you will play a pivotal role in guiding customers through their security and compliance journeys with Vanta's specialized solutions. By combining your customer-centric approach with expertise in Vanta's products and security best practices, you will contribute to the overall success and satisfaction of Vanta's customers in More ❯

Data Engineer to join our growing function. With over 20 years of business under our belt we are a market leader within the industry and have a customer-centric approach, aiming to deliver high-quality service and build lasting relationships with our clients. OUR BENEFITS: Flexible and hybrid working Autonomous working Companywide collaborative events More ❯

professional with a natural ability to build trust and deliver excellence. You’ll bring: A strong technical understanding of AV and/or IT systems A calm, customer-centric approach to diagnosing and resolving issues Exceptional verbal and written communication Strong organisational skills and a passion for accuracy Curiosity and a hunger to learn More ❯