Bradford, England, United Kingdom Hybrid / WFH Options
Yorkshire Water
SLA breaches and implement corrective actions. Customer Service: Communicate effectively with internal stakeholders, providing clear and concise updates on incident status and resolution. Maintain a customer-centricapproach to ensure high levels of satisfaction and adherence to SLAs. Continuous Improvement: Stay updated with the latest industry trends and advancements in network technologies. More ❯
customer experience. You will demonstrate a strong passion for customer service and heavily contribute to departmental continuous service improvement initiatives with a customer first approach, championing strong customer service skills at every opportunity. You will share responsibility for the effective day to day operation of the College I.T infrastructure both … maintaining I.T security yet facilitating and enabling safe stakeholder I.T activity. The I.T Technical Officer role combines technical, project management and communication skills with a customercentricapproach to service delivery, putting the customer at the heart of I.T Service action. Key Responsibilities Contribute to the development and implementation of the technical More ❯
London, England, United Kingdom Hybrid / WFH Options
Dun & Bradstreet
to advance your career, we want to hear from you! Key Responsibilities: Develop and lead go-to-market strategies for new products, features, and updates, ensuring a customer-centric approach. Develop end-to-end GTM plans, including product positioning, messaging, pricing, target audience, competitive differentiation, and launch timelines. Define and monitor success metrics for assigned product More ❯
Poole, England, United Kingdom Hybrid / WFH Options
FLOWBIRD
equipment/test environments. Maintaining generic test documentation and guiding on bespoke test documentation. Collaborating with Development, Program Management, and Design teams. Fostering a service-minded and customer-centric approach. Required Experience: Experience in software testing, tools, and practices. 5+ years of System Test roles/experience. Experience from planning through to delivery of system testing. More ❯
communication skills to interact effectively with clients and team members. Ability to document processes, resolutions, and knowledge articles clearly. Interpersonal Skills: Excellent problem-solving abilities and a customer-centric approach. Ability to work collaboratively in a team environment and across different regions. #J-18808-Ljbffr More ❯
Harrow on the Hill, England, United Kingdom Hybrid / WFH Options
Symphony EYC
interaction with diverse clients and teams. Problem-Solving Abilities:Strong analytical and problem-solving skills to address client challenges and propose strategic solutions. Client Focus:A strong customer-centricapproach with the ability to build and nurture trusted advisor relationships with stakeholders at all levels. Proactive Attitude:A self-motivated and proactive mindset, with More ❯
London, England, United Kingdom Hybrid / WFH Options
SymphonyAI
interaction with diverse clients and teams. Problem-Solving Abilities: Strong analytical and problem-solving skills to address client challenges and propose strategic solutions. Client Focus: A strong customer-centricapproach with the ability to build and nurture trusted advisor relationships with stakeholders at all levels. Proactive Attitude: A self-motivated and proactive mindset, with More ❯
with exposure to investments, pensions, or digital platforms. Cross-Functional Collaboration : Confirmed experience working across business and engineering teams to deliver integrated, customer-focused solutions. Customer-CentricApproach : Able to demonstrate a strong commitment to customer outcomes, with the ability to identify unmet needs and deliver value beyond expectations. Change More ❯
with exposure to investments, pensions, or digital platforms. Cross-Functional Collaboration : Confirmed experience working across business and engineering teams to deliver integrated, customer-focused solutions. Customer-CentricApproach : Able to demonstrate a strong commitment to customer outcomes, with the ability to identify unmet needs and deliver value beyond expectations. Change More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Lloyds Banking Group
with exposure to investments, pensions, or digital platforms. Cross-Functional Collaboration : Confirmed experience working across business and engineering teams to deliver integrated, customer-focused solutions. Customer-CentricApproach : Able to demonstrate a strong commitment to customer outcomes, with the ability to identify unmet needs and deliver value beyond expectations. Change More ❯
APIs is a plus Excellent critical thinking and analytical skills, enabling effective problem-solving and decision- making. Strong verbal and written communication skills in English, with a customer-centric approach. Ability to thrive under pressure while maintaining professionalism. Excellent multitasking abilities and the capacity to make real-time decisions in a fast-paced, high-volume environment. More ❯
APIs is a plus Excellent critical thinking and analytical skills, enabling effective problem-solving and decision- making. Strong verbal and written communication skills in English, with a customer-centric approach. Ability to thrive under pressure while maintaining professionalism. Excellent multitasking abilities and the capacity to make real-time decisions in a fast-paced, high-volume environment. More ❯
APIs is a plus Excellent critical thinking and analytical skills, enabling effective problem-solving and decision- making. Strong verbal and written communication skills in English, with a customer-centric approach. Ability to thrive under pressure while maintaining professionalism. Excellent multitasking abilities and the capacity to make real-time decisions in a fast-paced, high-volume environment. More ❯
APIs is a plus Excellent critical thinking and analytical skills, enabling effective problem-solving and decision- making. Strong verbal and written communication skills in English, with a customer-centric approach. Ability to thrive under pressure while maintaining professionalism. Excellent multitasking abilities and the capacity to make real-time decisions in a fast-paced, high-volume environment. More ❯
APIs is a plus Excellent critical thinking and analytical skills, enabling effective problem-solving and decision- making. Strong verbal and written communication skills in English, with a customer-centric approach. Ability to thrive under pressure while maintaining professionalism. Excellent multitasking abilities and the capacity to make real-time decisions in a fast-paced, high-volume environment. More ❯
APIs is a plus Excellent critical thinking and analytical skills, enabling effective problem-solving and decision- making. Strong verbal and written communication skills in English, with a customer-centric approach. Ability to thrive under pressure while maintaining professionalism. Excellent multitasking abilities and the capacity to make real-time decisions in a fast-paced, high-volume environment. More ❯
APIs is a plus Excellent critical thinking and analytical skills, enabling effective problem-solving and decision- making. Strong verbal and written communication skills in English, with a customer-centric approach. Ability to thrive under pressure while maintaining professionalism. Excellent multitasking abilities and the capacity to make real-time decisions in a fast-paced, high-volume environment. More ❯
APIs is a plus Excellent critical thinking and analytical skills, enabling effective problem-solving and decision- making. Strong verbal and written communication skills in English, with a customer-centric approach. Ability to thrive under pressure while maintaining professionalism. Excellent multitasking abilities and the capacity to make real-time decisions in a fast-paced, high-volume environment. More ❯
Salford, England, United Kingdom Hybrid / WFH Options
First Central Services
key stakeholders and communicate complex information simply and persuasively, driving data informed decision making and action. Ability to manage multiple projects efficiently and effectively Behaviours Customercentricapproach to decision making, ensuring our customers are central to the prioritisation and decision making process Role model and leader of people – ability to guide, steer and More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
First Central Services
key stakeholders and communicate complex information simply and persuasively, driving data informed decision making and action. Ability to manage multiple projects efficiently and effectively Behaviours Customercentricapproach to decision making, ensuring our customers are central to the prioritisation and decision making process Role model and leader of people – ability to guide, steer and More ❯
Haywards Heath, England, United Kingdom Hybrid / WFH Options
First Central Services
key stakeholders and communicate complex information simply and persuasively, driving data informed decision making and action. Ability to manage multiple projects efficiently and effectively Behaviours Customercentricapproach to decision making, ensuring our customers are central to the prioritisation and decision making process Role model and leader of people – ability to guide, steer and More ❯
technical support and services strategy and helping our teams to continue to thrive on our journey of providing customers with the very best technical support possible, through customer-centric solutions and a continuous service approach. About Us: We are a leading global manufacturer of cutting-edge gate automation equipment, intercom access systems, parking systems, and automatic … in managing and developing high-performing technical support teams. Excellent communication and interpersonal skills with a focus on building strong relationships with both internal and external stakeholders. Customer-centricapproach, always striving to exceed customer expectations. Strong problem-solving skills and the ability to think analytically. Ability to research, interpret and act … We provide competitive compensation, comprehensive benefits, and ample opportunities for professional growth and development. If you are a results-oriented technical support leader who thrives in a customer-centric organisation, and are willing to embrace the responsibilities listed above we would love to hear from you. As you can probably tell by now our job adverts More ❯
RH2, Reigate, Surrey, United Kingdom Hybrid / WFH Options
esure
You will manage, lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our customer-centric, data driven and digital first strategy. What you'll do: Technical Lead for a squad, ensuring collaborative working with Product Owners, Developers, QA’s, Architects and the … team and champion/drive tech change wider than your squad. What we’d love you to bring: A deep love of technology with a customercentricapproach! A passion for people development; You will consider yourself a people motivator who has led a software development squad in an agile environment to deliver and … likeminded colleagues. We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work. We are committed to creating an inclusive and diverse workplace where everyone feels More ❯
You will manage, lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our customer-centric, data driven and digital first strategy. What you\\\'ll do: Technical Lead for a squad, ensuring collaborative working with Product Owners, Developers, QA’s, Architects and the … and champion/drive tech change wider than your squad. Qualifications What we’d love you to bring: A deep love of technology with a customercentricapproach! A passion for people development; You will consider yourself a people motivator who has led a software development squad in an agile environment to deliver and … likeminded colleagues. We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work. And much more; See a full overview of our benefits here Reward and More ❯
knowledge of problem-solving appropriately to diverse situations. Root Cause Analysis: Knowledge of the concepts, principles, and techniques of root cause analysis (RCA); ability to use a structured approach to identify the underlying causes of problems in a particular environment and the changes needed to prevent recurrences. Cybersecurity Practices: Understanding of cybersecurity principles, protocols, and best practices; ability … transformation initiatives that lead to significant changes, enhancing responsiveness and efficiency in core business practices. Ability to foster a results-oriented culture from a best-effort mindset. Customer-CentricApproach: Proficiency in creating a customer-focused environment, promoting accountability, collaboration, and partnership. Capability to cultivate a culture that prioritizes customerMore ❯