desktop environment. This on-site role requires coverage five days a week, with occasional flexibility for planned support outside regular hours. Our team is known for its customer-centricapproach, strong technical expertise, and exceptional problem-solving skills. Responsibilities Customer Service • Provide exceptional customer service by ensuring a positive experience More ❯
with a business led mindset to help our Client MDs and Industry Leads win new work! We are seeking a Salesforce Pre Sales Architect who is deeply customer-centric and business-oriented, joining our team to craft tailored Salesforce solutions aligned with our clients' strategic goals. The role requires a keen understanding of business challenges and … highly desirable. Skills: Excellent communication and presentation skills, strong analytical and problem-solving abilities, and proficient in designing and implementing technology solutions. Personal Attributes: Strong leadership qualities, customer-centricapproach, and the ability to work effectively in a fast-paced, collaborative environment. This is what you get in return Along with a great company More ❯
on your roadmap, including coordinating cross-functional teams such as Marketing, Digital, Fares or Insight, setting timelines, and ensuring projects are delivered on time and within budget. Customer-CentricApproach: Work with customer insights teams to ensure that all propositions are delivered with the end-user in mind, focusing on improving the More ❯
London, England, United Kingdom Hybrid / WFH Options
Concept Resourcing
applying fixes Familiar with the ServiceNow platform Certifications in Oracle technologies advantageous Ability to document processes, resolutions, and knowledge articles clearly Excellent problem-solving abilities and a customer-centricapproach Ability to work collaboratively in a team environment and across different regions This role can be performed fully remote, and our client is happy More ❯
Analyst to join our team. About MBC May Business Consulting is an international consulting firm specializing in digital transformation, change management, efficiency, and control. We have a customer-centricapproach, engaging proactively to maximize our added value. We have offices in Spain and the UK and work on international projects with financial institutions, fintechs More ❯
deployments, installs, moves, adds, and changes as designated by the Service Management Team. Ensure effective resource management: Forecast and identify required resources within Operations proactively. Champion a customer-centricapproach: Handle all interactions with empathy, professionalism, and a focus on delivering outstanding customer experiences. Build and maintain relationships: Develop strong relationships with More ❯
Description: About Us: Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centricapproach, and focus upon “next generation” services help us stand out amongst our peers. Thrive is on the look-out for individuals who don’t More ❯
plays a critical role in ensuring product success by defining priorities, developing a cohesive roadmap, and aligning all stakeholders toward achieving business goals. You will champion a customer-centricapproach, balancing business objectives with technical feasibility and user experience. As a key member of the leadership team, you will ensure that all products meet More ❯
service delivery. Leading a team of individuals in the excellence of their roles and the IT function. Your leadership will be pivotal in instilling an Agile mindset, customer-centricapproach (Customers being the employees of RedCloud), and a service-oriented culture among team members. Alongside overall Management, being a coach and mentor, empowering your More ❯
Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centricapproach that is at the heart of our success. £30,000 up to 20% of your annual salary, paid as a bonus. This role is More ❯
Leicester, England, United Kingdom Hybrid / WFH Options
Clearer
your projects, drive outcomes, and make an impact within a supportive, diverse team of professionals dedicated to customer success. We value clarity, results, and a customer-centricapproach that keeps us focused on delivering real value to our partners every step of the way. If you’re ready to cut through the More ❯
competitive developments to establish our products as leaders in the market. Provide thought leadership in overall AI strategy, design, execution, and launch of model products. Champion a customer-centricapproach, utilizing customer feedback and market insights to inform AI product decisions. Establish key performance indicators (KPIs) to measure the impact of AI More ❯
and data teams. Be a leader, provide direction and foster collaboration and a positive engaged working environment. Research to understand trends, competition, and market needs. Maintain a customer-centricapproach identifying needs and addressing pain points. Create product roadmap including product development and release management. Fully define KPIs and track to measure progress and More ❯
Passion for IT and Technology Ability to understand and explain issues from both technical and user viewpoints Passionate about delivering a great user experience by taking a customer-centricapproach to end-user support, being able to explain/present upwards to Senior Management Ability to adopt a security-first posture supporting the broader … and the ultimate team player Co-Working and Collaboration Conflict resolution skills Problem solving skills Able to built trustworthy relationship with internal and external stakeholders Creating problem solving approach and analytical skills Ability to provideconstructive Feedback Empathy skills, Communication (Active listening, conflict resolution), Inclusiveness Decision Effectiveness Effective Thinking (Analytical, Forward, Conceptual) Growth Mindset (Manage change, Accept feedback, Resilience More ❯
Watford, England, United Kingdom Hybrid / WFH Options
Service Innovation Group UK | Certified B Corp
global market dynamics and the ability to navigate and succeed in diverse market environments. Strong networking abilities to build and leverage professional relationships for business growth. A customer-centricapproach to sales, ensuring that the client's needs and objectives are at the forefront of all activities. Commitment to continuous learning and professional development More ❯
London, England, United Kingdom Hybrid / WFH Options
Quinyx
distributed caching (Hazelcast) and event-driven systems (Apache Kafka). Familiarity with Cloud Computing platforms (AWS, GCP, or Azure) and container technologies like Docker and Kubernetes. A customer-centricapproach with a passion for delivering reliable and scalable systems. An open mind, with strong communication and people skills. A natural curiosity and eagerness to More ❯
London, England, United Kingdom Hybrid / WFH Options
Octopus Legacy
engineering teams. Experience working in agile teams and familiarity with agile development practices. A passion for building products that deliver real value to users and a strong customer-centric approach. Nice to Haves: Experience with serverless frameworks (e.g., Serverless Framework, AWS SAM) or equivalent technologies on GCP/Azure. Familiarity with infrastructure as code (IaC) tools More ❯
EU IT Solution Manager To be part of the IT Leadership Team and working closely with the European IT Director in supporting the transformation of the IT department to deliver quality IT services and associated support to our businesses across More ❯
customer internally, championing customer needs and collaborating with Product, Sales, and other teams to continuously improve the overall offering You'll take a proactive approach to identifying risk and preventing churn - spotting early signs, understanding root causes, and implementing timely solutions to keep customers engaged with the product Managing & Coaching Lead, manage, and develop … improve retention and increase customer lifetime value (LTV) Cross Team Collaboration Collaborate cross-functionally with other teams (e.g., Product, Sales, Marketing) to ensure a seamless, customer-centricapproach across the business What we're looking for Essential Proven experience in a senior CX role, with expertise in scaling and managing high-performing … and effectively Experienced in hiring and retaining top-tier customer facing team members by fostering a high-performance culture Proactive problem solver with a data driven approach to performance improvements Strategic thinker and can confidently balance big picture goals with hands-on execution Enthusiastic about supporting, mentoring, and upskilling team members Exceptional communicator with a collaborative More ❯
live. What You’ll Bring Experience managing Key Accounts or experience in a similar Key Customer Success Management/Key Account Management role. Have a customer-centricapproach, with a desire to deliver the best for our customers. Ability to build trust and rapport with stakeholders at all levels. Be proactive and More ❯
and enhance brand positioning. Project Management: Oversee the execution of technology-driven marketing projects from concept through implementation, ensuring that timelines, budgets, and quality standards are met. Customer-CentricApproach: Advocate for a customer-first mentality, ensuring all technology strategies and marketing efforts are designed with the end-user in mind to More ❯
and enhance brand positioning. Project Management: Oversee the execution of technology-driven marketing projects from concept through implementation, ensuring that timelines, budgets, and quality standards are met. Customer-CentricApproach: Advocate for a customer-first mentality, ensuring all technology strategies and marketing efforts are designed with the end-user in mind to More ❯
and efficient issue resolution, ensuring long-term customer satisfaction. About you: We're looking for someone who is both technically curious, with an analytical and customer-centric approach. The ideal candidate will have experience supporting technical solutions in a SaaS environment and demonstrate strong problem-solving instincts. 1-3 years of experience in a More ❯
Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centricapproach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don’t view … Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centricapproach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don’t view More ❯
Strong understanding of Windows operating systems and Microsoft Office applications Excellent communication and interpersonal skills Ability to prioritise tasks and work efficiently under pressure A professional and customer-centricapproach to support This is a fully office-based role in Broxbourne, ideal for someone who thrives in a collaborative environment and enjoys delivering excellent More ❯