Onsite IT Support Engineer / 2nd Line Desktop Support Technician
- Hiring Organisation
- AWD online
- Location
- East London, London, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £32,000 per annum
/11, Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint), Entra ID, Active Directory, Intune and Autopilot Cloud & Infrastructure Support: Assist with Azure administration, DNS, DHCP and infrastructure monitoring toolsets New Starter Provisioning: Support onboarding processes and configure user accounts, devices and access Vendor Liaison: Escalate application issues to third-party … troubleshooting Microsoft Windows 10/11 and Microsoft 365 applications Experience with Entra ID, Active Directory, Intune and Autopilot administration Experience with DNS and DHCP configuration and troubleshooting Experience working within an ITIL framework, including Incident Management and Service Request Fulfilment Proven experience of working to SLAs within a structured ...