2nd Line Support Engineer
- Hiring Organisation
- Constant Recruitment
- Location
- Ashford, Kent, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
Windows desktop issues Managing Active Directory tasks (users, permissions, group policy) Supporting endpoint and Intune-related queries Investigating basic networking issues (DNS, DHCP, TCP/IP) Escalating more complex issues to senior engineers Maintaining accurate ticket updates and documentation Occasionally attending client sites (if at 2nd line level) Technologies … some of the following is beneficial: Windows desktop environments Microsoft 365 (Exchange, Teams, SharePoint) Active Directory Intune/endpoint management Basic networking (DNS, DHCP, TCP/IP) Helpdesk/ticketing systems Printers and end-user hardware You do not need everything solid fundamentals and the right attitude matter most. What ...