Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Harvey Nash
We are seeking an experienced Senior Agile DeliveryManager to lead delivery within a strategic public sector programme. This is a complex, high-profile engagement requiring strong leadership, delivery oversight and stakeholder management across multi-team environments. Role Overview: You will be responsible for managing one of two project teams focused on designing future-state performance … new operating model. The work will build on completed discovery and move into an 8-week Alpha phase, scoping the next 13 weeks of delivery. Key Responsibilities: Lead agile delivery across multidisciplinary teams Manage delivery planning, risks, dependencies and reporting Facilitate collaboration between stakeholders, product managers and analysts Ensure delivery aligns with strategic goals and user needs … Navigate complex environments and drive progress in ambiguous settings Candidate Profile: Proven experience as a Senior Agile DeliveryManager in public sector or government programmes (GDS experience is essential) Strong understanding of Agile frameworks and service design Excellent leadership and stakeholder engagement skills Ability to manage delivery in complex, fast-paced environments This role is based in More ❯
IT Service DeliveryManager Role Type: Full time; Monday Friday (Hybrid/Office Based) Salary Range: £30k £40k per annum (depending on experience) Office Location: Eastleigh, Hampshire. We are an ISO accredited growing managed IT support company based in Eastleigh, Hampshire providing IT support, Cyber Security, VoIP and Cloud services to businesses across the South Coast and beyond. … Role Overview We are seeking an exciting new position for a proactive and experienced IT Service DeliveryManager to oversee the delivery of high-quality IT services to our clients. This role ensures operational excellence, client satisfaction, and continuous improvement across service delivery functions. Key Responsibilities: Lead and manage the IT service delivery team to … and compliance with ITIL best practices. Manage vendor relationships and third-party service providers. Support business continuity and disaster recovery planning. Required Skills & Experience: Proven experience in IT service delivery or operations management. Strong understanding of technical support on a 1st or 2nd line knowledge base. Excellent communication and stakeholder management skills. Experience with PSA ticketing systems (Halo). More ❯
IT Service DeliveryManager Role Type: Full time; Monday - Friday (Hybrid/Office Based) Salary Range: £30k - £40k per annum (depending on experience) Office Location: Eastleigh, Hampshire. Our client is an ISO accredited growing managed IT support company based in Eastleigh, Hampshire providing IT support, Cyber Security, VoIP and Cloud services to businesses across the South Coast and … beyond. Role Overview Our client is seeking an exciting new position for a proactive and experienced IT Service DeliveryManager to oversee the delivery of high-quality IT services to their clients. This role ensures operational excellence, client satisfaction, and continuous improvement across service delivery functions. Key Responsibilities: Lead and manage the IT service delivery … and compliance with ITIL best practices. Manage vendor relationships and third-party service providers. Support business continuity and disaster recovery planning. Required Skills & Experience: Proven experience in IT service delivery or operations management. Strong understanding of technical support on a 1st or 2nd line knowledge base. Excellent communication and stakeholder management skills. Experience with PSA ticketing systems (Halo). More ❯
IT Service DeliveryManager Role Type: Full time; Monday – Friday (Hybrid/Office Based) Salary Range: £30k – £40k per annum (depending on experience) Office Location: Eastleigh, Hampshire. Our client is an ISO accredited growing managed IT support company based in Eastleigh, Hampshire providing IT support, Cyber Security, VoIP and Cloud services to businesses across the South Coast and … beyond. Role Overview Our client is seeking an exciting new position for a proactive and experienced IT Service DeliveryManager to oversee the delivery of high-quality IT services to their clients. This role ensures operational excellence, client satisfaction, and continuous improvement across service delivery functions. Key Responsibilities: Lead and manage the IT service delivery … and compliance with ITIL best practices. Manage vendor relationships and third-party service providers. Support business continuity and disaster recovery planning. Required Skills & Experience: Proven experience in IT service delivery or operations management. Strong understanding of technical support on a 1st or 2nd line knowledge base. Excellent communication and stakeholder management skills. Experience with PSA ticketing systems (Halo). More ❯
Service DeliveryManager We are looking for a strong Service DeliveryManager (SDM) who will be responsible for delivering Technology services to internal business units; driving consistent (SLA governed) service delivery, building a collaborative and honest customer-supplier relationship and delivering timely, accurate and high quality MI reporting. This will be a key role in … the Service Delivery management structure, taking a share of rota’d Incident Management escalation responsibilities alongside the rest of the Technology Service Delivery management team and will ensure quality and communication to their business unit customers is maintained during Incident and Major Incident management scenarios. Required Skills and Experience: Strong background in IT Service Management, ideally holding ITIL. More ❯
Northamptonshire, England, United Kingdom Hybrid / WFH Options
Gleeson Recruitment Group
Technical Service DeliveryManager Hybrid - Locations: Northampton, Manchester, Wiltshire Are you a customer-obsessed IT leader with a knack for managing complex service environments and building long term client relationships? We're currently recruiting for an experienced Technical Service DeliveryManager to join a fast-growing organisation. You'll be the critical link between technical delivery teams and high-profile enterprise clients. Key Responsibilities: Own service delivery excellence : Ensure operational targets and contractual obligations are consistently met, with strict adherence to ITIL practices (Incident, Problem, Change, CSI). Be the escalation point : Provide technical guidance across Microsoft, O365, AD, Azure, AWS, networking (WAN, LAN, SD-WAN, Wi-Fi), and infrastructure. Support technical teams in … strategically : Work with Account Managers and Solutions teams to identify growth opportunities and contribute to IT strategy reviews and technology roadmaps. Mentor and support colleagues : Help develop other Service Delivery Managers and contribute to a high-performance, collaborative team culture. Experience Required: We're seeking someone who can combine technical authority with service delivery leadership. 7-10 years More ❯
Service DeliveryManager About us We are a fast-growing technology organisation committed to empowering users with smart, dependable systems. Our mission is to reduce friction in day-to-day operations, turn complex data into meaningful insight, and support teams to work smarter - not harder. The role We seek a hands-on and strategic Service DeliveryManager to lead our 2nd Line Delivery & Support team. This individual will help break down complex tasks, gather requirements, and liaise closely with business sponsors and stakeholders. You'll ensure the 2nd Line team and engineering squads have clear deliverables, realistic timelines, and robust support to deliver against those commitments. Key Responsibilities Lead the end-to-end incident and More ❯
Service DeliveryManager Location: London Bridge (Hybrid, 3 days on-site) Salary: Up to 80,000 + Bonus + Excellent Benefits About the Company A leading, high-growth hospitality brand is seeking an experienced Service DeliveryManager to join their technology team. This business operates across a large estate and is passionate about delivering exceptional guest … experiences, underpinned by dependable, innovative technology. This is a fantastic opportunity to play a pivotal role in shaping IT service delivery and supplier performance across a fast-paced, multi-site environment. The Role This role is responsible for the consistent, high-quality delivery of IT services across the UK estate. You will take ownership of service performance, supplier … service reviews, continuous improvement, and supplier collaboration. Lead service reporting, SLA tracking, and root cause analysis for major incidents. Work closely with Product and Business Owners to align service delivery with operational needs. Drive operational stability, problem management, and proactive issue prevention. Support change and release governance for restaurant-impacting changes. Champion a customer-first mindset, ensuring technology enables More ❯
Service DeliveryManager MSP Brighton, BN1 (primarily on-site, 1 day hybrid) £50,000 - £55,000 plus benefits My client is a well-established Managed Service Provider (MSP) , supporting long-standing clients across a variety of sectors. With a fantastic reputation, they pride themselves on building strong client relationships and a collaborative culture. They are now looking for … a Service DeliveryManager to take ownership of the IT services department and play a central role in the leadership team. This is an exciting opportunity to lead and grow a team of 6 talented IT Technicians while shaping how to deliver outstanding service to clients. What you ll be doing Leading, coaching, and developing the Service Desk … Team to deliver consistent, high-quality support Driving improvements in service delivery processes, performance, and client satisfaction Working closely with the Operations Manager and wider leadership team to influence strategy and growth Managing and reporting on KPIs, SLAs, and service metrics Ensuring best use of tools and systems, including the ConnectWise suite Building strong relationships with clients and More ❯
Falmer, Brighton, East Sussex, England, United Kingdom
Integral Recruitment Ltd
Service DeliveryManager – MSP Brighton, BN1 (primarily on-site, 1 day hybrid)£50,000 - £55,000 plus benefits My client is a well-established Managed Service Provider (MSP) , supporting long-standing clients across a variety of sectors. With a fantastic reputation, they pride themselves on building strong client relationships and a collaborative culture. They are now looking for … a Service DeliveryManager to take ownership of the IT services department and play a central role in the leadership team. This is an exciting opportunity to lead and grow a team of 6 talented IT Technicians while shaping how to deliver outstanding service to clients. What you’ll be doing Leading, coaching, and developing the Service Desk … Team to deliver consistent, high-quality support Driving improvements in service delivery processes, performance, and client satisfaction Working closely with the Operations Manager and wider leadership team to influence strategy and growth Managing and reporting on KPIs, SLAs, and service metrics Ensuring best use of tools and systems, including the ConnectWise suite Building strong relationships with clients and More ❯
agreement. Status: Contract (renewable) - INSIDE IR352 Morson Talent is working with a major player in the Energy Sector who have an immediate requirement for an M&E Senior Construction DeliveryManager (SCDM) , to join their site-based team in North Somerset. This is a unique opportunity to be involved with one of Europe's largest infrastructure construction Projects … as it transitions from civils scope to the start of commissioning. Job Purpose/Overview The Construction Delivery Group forms part of a fully integrated Site Construction Directorate, whose objective is to facilitate the planning and delivery of the Project as Principal Contractor, meeting the safety, quality, cost, and schedule objectives for the Project. The M&E Senior … Construction DeliveryManager (SCDM) forms part of the Construction Delivery Team embedded within the Construction Delivery Group. The M&E SCDM will have accountability for a designated programme of Works, and will cover the delivery, co-ordination, and management of ALL construction/installation works undertaken within the programme, including the following related activities: surveillance More ❯
ervice DeliveryManager - South Location: On-site, in commuateable distance to Dudley (with frequent travel across Southern UK) About the Role: This is a strategic and hands-on leadership role where you'll manage a regional team of field service engineers and support staff. You'll be responsible for delivering exceptional customer service, driving operational efficiency, and ensuring … planning, training, and engagement Identify upselling opportunities through installed base knowledge Collaborate closely with sales teams to support service/product promotion Oversee resource allocation, ProCare profitability, and service delivery excellence Drive local technical support, first-line intervention, and development programs Key Skills & Experience: Strong leadership in operational service management Commercial acumen with P&L and service sales experience … Understanding of products such as hydraulic lorry loaders Proven track record in training and developing high-performing teams Strong interpersonal and communication skills ACS are recruiting for a Service Delivery Manager. If you feel that you have the skills and experience required in this advertisement to be a Service Delivery Managersubmit your CV including an outline of your More ❯
IT Technical Service DeliveryManager Location: Grays, Essex Are you a seasoned IT professional from an MSP background looking to step into a leadership role where your technical expertise and project delivery skills truly make an impact? We're on the lookout for a Technical Service DeliveryManager to lead complex issue resolution, support our … Desk, and drive successful project outcomes alongside our Project Manager. What You'll Be Doing: Be the go-to expert for escalated technical issues Collaborate with the Service Desk Manager to improve tools, workflows, and client satisfaction Partner with the Project Manager to scope and deliver IT projects Mentor and guide technical team members Identify and implement improvements … in service delivery Maintain accurate technical documentation and report on KPIs What You'll Bring: Experience in IT support or technical management (MSP experience ideal) Strong knowledge of IT infrastructure, networks, and cloud services (Azure essential) Proven leadership and project delivery skills Excellent communication and stakeholder management ITIL, PRINCE2, or Agile certifications (a plus) Why Join Them? Competitive More ❯
Technical DeliveryManager - Financial Services Salary ranging up to £60k Fully Onsite (for probation period) Based in Ipswich The Opportunity Join a dynamic financial services organisation as a Technical DeliveryManager where you'll drive ICT project execution across infrastructure initiatives. This role suits a proactive project professional who cuts through complexity and ensures technical teams … implement corrective measures including skills development or process refinement What We're Looking For 5+ years delivering technical infrastructure projects (networking, data centers, cloud transformations) Background in complex technical delivery within large-scale or financial services organisations Demonstrated success completing challenging ICT initiatives on schedule, including instances where you've overcome team pushback and enforced accountability Strong foundation in … structured project methodologies (APM/Prince2 or similar) Technical competence to challenge engineering teams and question delivery estimates with authority Proven ability to drive project completion through focused execution and clear ownership assignment Strong analytical approach to problem-solving with emphasis on practical solutions Skilled at adapting communication approach for both technical teams and executive stakeholders To be considered More ❯
Salford, Greater Manchester, North West, United Kingdom
START in Salford
Creative Health Service DeliveryManager Hours of Work: Part-Time - 21 hours per week (Tues to Thurs, 9am4.30pm, with some evening and weekend working required with time off in lieu). Place of Work: START, Brunswick House, Salford M6 and various outreach sites as appropriate Salary: £40,000 per annum FTE (£24,000 per annum actual for … programmes that improve wellbeing, reduce isolation and support recovery thereby helping to improve people's lives. About the Role We are seeking an experienced and motivated Creative Health Service DeliveryManager to lead the operational delivery of our flagship creative health services. You will take full responsibility for meeting NHS contractual requirements and Key Performance Indicators (KPIs … ensuring services run smoothly, achieve outstanding outcomes and remain a trusted part of the healthcare pathway. In this role, you will: Lead and manage a multidisciplinary delivery team, providing supervision, support and performance management Ensure accurate data, documentation and outcomes are maintained in line with Commissioner and organisational standards Drive quality assurance, ensuring learning is shared and improvements are More ❯
Service DeliveryManager Location: Broughton, Chester (on-site) Contract: 6 months (with potential for extension) Hours: 35 hours per week (4.5 days, flexible between 7am-7pm) Pay: £30.64 per hour (PAYE)/£41.00 per hour (Umbrella) Security Clearance: BPSS+ (arranged by Airbus) IR35: Inside About the Role At Guidant Global, we're proud to partner with Airbus to … deliver digital transformation across the business. As a Service DeliveryManager, you'll play a key role in supporting the daily operations of Digital Workplace (DW) products at the Broughton site. You'll be part of a collaborative, locally based team, building strong relationships with business functions and ensuring employees have access to simple, intuitive, and secure workplace More ❯
Product DeliveryManager - Platform Security Location London Business Area Engineering and CTO Ref # Description & Requirements Bloomberg is the industry standard for financial data. It's our business and our product. From the biggest banks to the most elite hedge funds, financial institutions need timely, accurate data to capture opportunities and evaluate risk in fast-moving markets. The … Product Delivery Management team works closely with engineering, product and data groups to build empowered, autonomous and multi-disciplinary teams delivering the right product, in the right way, as quickly and efficiently as possible. The Platform Security group, in conjunction with our Information Security thought leadership in CTO, and Security Operations groups, aims to keep the company's information … of Excellence, enabling our company to leverage the Public Cloud for various business opportunity while promoting the best practices involved in doing the same. The role As a Product DeliveryManager, you will play a vital role in enabling and amplifying product vision and strategy, translating direction into action by building delivery structures, fostering alignment, and supporting More ❯
Step into the role of Technical DeliveryManager at Barclays where you will work with Corporate Digital Channels KTLO In order to enable successful migration of Barclays.Net application to Digital Client Payments application. You will also manage the efficient delivery of large-scale technical projects and capabilities across the bank and collaborate with internal and external stakeholders … to understand their needs and expectations throughout the software product lifecycle, adhering to agreed time, budget, and quality requirements. To be successful as a Technical DeliveryManager, you should have experience with: Project and Technical Delivery Management. Stakeholder Management. Strong problem solving and conflict resolution skills. Some other highly valued skills may include: Communication skills. Agile/… acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in Knutsford. Purpose of the role To manage the efficient delivery of large-scale technical projects and capabilities across the bank and collaborate with internal and external stakeholders to understand their needs and expectations throughout the software product lifecycle, adhering More ❯
Clinical Service DeliveryManager ?? Location: Gatwick Office ?? Salary: Up to £50,000 per annum ?? Hours: 40 hours per week (including 1 week in 4 covering out-of-hours on-call) ?? Contract: Permanent ?? Office-Based (with flexible working in line with business needs) About the Role Our client is seeking a dynamic and experienced Clinical Service DeliveryManager to join our expanding team at our Gatwick office. This is a pivotal role within our clinical management team, responsible for ensuring the highest standards of clinical service delivery across our contracted services. Youll lead and support our in-house and contracted clinicians, ensuring they are responsive, empathetic, and consistently deliver exceptional care. Youll also play a key More ❯
Overview Are you ready to rethink your routine? We're looking for a Senior BA/DeliveryManager to join our Tech team. Reporting to our Head of Portfolio & Delivery, you will be responsible for defining and delivering high-impact initiatives that directly support our ambitious growth targets. This is a critical dual-role position where you … Product Owner(s) and business stakeholders in prioritising initiatives, features and enhancements. Collaborate with offshore technical teams to ensure requirements are feasible and aligned with architecture and design. Own delivery planning, ensuring initiatives are well-defined, resourced, and tracked to completion. Develop and maintain delivery roadmaps, timelines, and sprint/release plans. Monitor progress, manage risks/issues … delivered on time, within scope, and aligned to business objectives. Manage stakeholder expectations, providing clear communication and status reporting, including with third-party suppliers. Drive continuous improvement in our delivery practices, tools, and team effectiveness. These skills will help you go far in this role: Extensive experience working with Tech teams, with a strong commercial focus. Proven ability to More ❯
Clinical Service DeliveryManager Location: Gatwick Office Salary: Up to £50,000 per annum Hours: 40 hours per week (including 1 week in 4 covering out-of-hours on-call) Contract: Permanent Office-Based (with flexible working in line with business needs) About the Role Our client is seeking a dynamic and experienced Clinical Service DeliveryManagerMore ❯
Role: Modern Workplace DeliveryManager Duration: 6 Months Location: Remote Rate: Competitive Day Rate DoE We’re looking for an experienced Modern Workplace DeliveryManager to lead the rollout of a major Modern Workplace programme, covering laptops, telephony, and printers across multiple UK sites. This is s role that blends leadership with a hands-on approach … acting as the central point of command to keep delivery on track, resolve issues in real time, and keep stakeholders fully engaged. What you’ll be doing: · Running daily “mission control” calls to monitor rollout progress and quickly resolve blockers. · Holding suppliers accountable, ensuring performance and SLAs are met. · Consolidating data and reporting into a single source of truth … through to collection and recycling – ensuring governance and compliance throughout. · Driving continuous improvement and ensuring risks are identified and mitigated early. What you’ll bring: · Strong background in programme delivery, mission control, or operational coordination within large-scale infrastructure rollouts. · Confident in performance tracking, data analysis, and supplier management. · Excellent communicator with the ability to influence across suppliers, sites More ❯
Stratford-Upon-Avon, Warwickshire, West Midlands, United Kingdom
COMPUTACENTER (UK) LIMITED
Life on the team At Computacenter, we deliver IT services that matter for people, businesses, and society. As a Customer DeliveryManager (In-life), youll be at the heart of that mission, making sure our customers experience the full value of what we do every day.Youll be joining a collaborative, high-performing delivery team that takes pride … youre leading a full account or contributing to a larger customer engagement, your voice will matter, and your impact will be visible. What you'll do As a Customer DeliveryManager, you'll be the linchpin between our delivery teams, partners, and the customer ensuring seamless service, continuous improvement, and measurable value Ensure consistent, high-quality service … from accurate forecasting to cost control ensuring services remain commercially sound Act as the primary interface for customer stakeholders, promoting collaboration and long-term trust Lead, motivate, and manage delivery teams (both direct and virtual), while supporting capability development and engagement Align with the broader account strategy, ensuring Computacenter delivers as one unified team What youll need Were looking More ❯
With Intelligence is seeking a Technology DeliveryManager to support our expanding Technology team. We are undertaking an ambitious programme to integrate and consolidate multiple platforms, enhance our core products, and improve process efficiencies through automation, including generative AI. Due to high demand for technological change, our Tech organisation has grown significantly, increasing the need for effective coordination … across engineering and IT operations teams. The Technology DeliveryManager will ensure that tech teams effectively deliver on complex, cross-domain activities and oversee critical tasks to prevent omissions. Responsibilities Collaborate with the CTO and Tech leads to identify key work items. Coordinate tech projects, including post-merger integrations and carve-outs. Review and analyse work pipelines to … ensure alignment with the roadmap. Identify delivery gaps, risks, and issues proactively. Promote the use of delivery planning tools and improve documentation standards. Champion good change management practices within the Technology organisation. Bring experience in IT project management, PMO, or Business Analyst roles. Possess excellent communication skills, both written and verbal. Have strong technical literacy, with familiarity in More ❯
Burton-on-Trent, Staffordshire, England, United Kingdom Hybrid / WFH Options
Hydrogen Group
monthsOur major hospitality client is building a new team to deliver their Social Media Tech Advancement roadmap (supporting digital and social media initiatives). They are seeking a DeliveryManager to lead this new team on a 9-12 month FTC .The team will focus on projects across social media platforms, media technology, and BI reporting , ensuring successful … delivery in partnership with stakeholders across the business. Key Responsibilities Lead delivery of multiple initiatives within the Media Tech roadmap. Manage and support a team of Business Analysts, ensuring clear objectives and successful outcomes. Oversee delivery processes, timelines, and risks across a portfolio of media-related projects. Work closely with stakeholders in media, social, and digital technology … functions. Experience Required Strong background as a DeliveryManager in media, digital, or social technology environments . Experience with platforms such as Yext, Sprinklr, and BI reporting tools . Excellent project delivery skills with the ability to manage multiple concurrent workstreams. Strong communication, collaboration, and stakeholder management experience. This role offers the chance to drive forward an More ❯