Technical Operations Manager
- Hiring Organisation
- Intec Select Ltd
- Location
- Uxbridge, Greater London, United Kingdom
- Employment Type
- Permanent
- Salary
- £60000 - £70000/annum
doing Leading and developing Technical Support and Field Service teams Acting as the senior technical escalation point for complex customer and operational issues Driving SLA performance, service quality and customer satisfaction Managing installation quality, audits, and technical standards Working with OEMs, dealer groups and third-party installation partners Monitoring … device performance and operational KPIs to improve reliability and service delivery Implementing process improvements and driving operational excellence Supporting compliance, certification activities and technical governance What we're looking for Proven leadership experience within Technical Operations, Technical Support, Engineering, Service Delivery or Field Service Management Strong knowledge of telematics ...