the future. If you would like to submit your CV on a general basis, please follow the link below: Our client requires an experienced ITsupportanalyst to handle the IT functions and 1st and 2nd line support for their London office. You will be … the sole IT person for the London office whilst reporting to and being supported by an external IT team. The role will include: Providing 1st and 2nd line support Setting up and maintaining IT equipment and work stations Troubleshooting user issues Training staff on software and … equipment Logging IT problems and their resolution Liaising with third parties over licenses and issues Overseeing and tracking the lending of equipment Implementing company IT strategies Experience in a law firm or similar professional services/corporate environment is essential; at least two years' experience. Advanced technical knowledge More ❯
Worthing, West Sussex, South East, United Kingdom Hybrid / WFH Options
AWD Online
Technical Support Engineer/IT Service Desk Analyst who has solid experience with root cause analysis, data centre architecture, network and application management protocols, network administration and troubleshooting, Windows Server OS, SQL, IIS and Exchange Server is required for a leading IT management solutions provider based … and 2 Days per Week from Home) JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Technical Support Engineer/IT Service Desk Analyst who has solid experience with root cause analysis, data centre architecture, network and application management protocols … network administration and troubleshooting, Windows Server OS, SQL, IIS and Exchange Server. Working as a Technical Support Engineer/IT Service Desk Analyst you will join the team to manage support cases, troubleshoot issues, and host remote sessions. As the Technical Support Engineer/ITMore ❯
Keen to work in an autonomous support role and make a real impact on the IT function? You'll join a multi-brand organisation seeking a proactive and solutions-focused ITSupport Analyst. This role offers a rare opportunity to combine hands-on support with … the chance to contribute to systems analysis, process improvement, and long-term progression into areas like systems administration, implementation or IT projects. You’ll be part of a close-knit IT team that delivers exceptional service across a group of brands. With a high-performing helpdesk already in … place, your focus will be on owning 1st and 2nd line support tickets, identifying repeat issues, investigating root causes, and driving improvements through collaboration with users, developers, and senior leaders. You'll also contribute to internal training initiatives, help streamline support processes, and take part in project work More ❯
Junior ITSupportAnalyst Permanent Office based £30-35K per annum Based in Harlow We are seeking a dynamic and detail-oriented individual eager to contribute to a wide range of tasks and systems. As part of the team, you will leverage your analytical mindset and … deliver process mapping, system user guides, and training materials. Ensure the seamless day-to-day operation of Tesseract and its integration with other systems. Support administrative and operational teams with technical expertise. Streamline processes within Tesseract to enhance efficiencies. Ideal candidate will have: Ability to understand and gain requirements More ❯
An established investment management firm is seeking a mid-level ITSupportAnalyst to join its tech-support help desk team based in London. This role will provide operational support across a range of end-user applications and workstation hardware, primarily focusing on the London … office while also assisting with remote requests. Responsibilities: Deliver hands-on technical support for end-user applications, workstation hardware, and peripherals, ensuring minimal downtime. Assist with the setup, configuration, and deployment of new workstations and software applications. Provide support for market data and trade execution platforms. Troubleshoot and … and access issues for remote employees. Perform daily operational tasks including morning status reporting, data centre checks, and management of trouble tickets. Contribute to IT projects such as system migrations, upgrades, and office relocations. Requirements: BA/BS in Computer Science or a related field. 3+ years of experience More ❯
An established investment management firm is seeking a mid-level ITSupportAnalyst to join its tech-support help desk team based in London. This role will provide operational support across a range of end-user applications and workstation hardware, primarily focusing on the London … office while also assisting with remote requests. Responsibilities: Deliver hands-on technical support for end-user applications, workstation hardware, and peripherals, ensuring minimal downtime. Assist with the setup, configuration, and deployment of new workstations and software applications. Provide support for market data and trade execution platforms. Troubleshoot and … and access issues for remote employees. Perform daily operational tasks including morning status reporting, data centre checks, and management of trouble tickets. Contribute to IT projects such as system migrations, upgrades, and office relocations. Requirements: BA/BS in Computer Science or a related field. 3+ years of experience More ❯
IT Applications and Infrastructure SupportAnalyst Our client, a bank based in Central London, is looking to recruit a seasoned professional with at least 5 to 10 years of hands-on expertise in 2 nd and 3 rd level support. 1st and 2nd Line Troubleshooting/Root … Cause Analysis, Documentation write-ups for Knowledge Base Articles Support team member supporting all aspects of services and client support, including Workstation Imaging, Hardware Configurations, Software and Hardware Deployment, AD Management, Asset Management, Ticket Queuing (Alloy Navigator), and overall service efficiency. Serve as the primary contact for all … incoming IT queries, following ITIL best practices to ensure high standards of operation. Collaborate with colleagues in London and external/support third parties to resolve complex issues, especially during IT migration and lifecycle projects. Maintain up-to-date and relevant IT data to comply with More ❯
Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
Service Desk Analyst - Derbyshire Exciting opportunity for someone who is looking to expand their existing experience within a service desk environment that promotes internally. £25,000 - £26,000 salary (negotiable), on site in Derbyshire Shift Patterns (6am-2pm, 9am-5pm, 11am-7pm (work remotely)) - The ability to drive and … call for the companies users when having technical issues, this requires you to have an understanding of Windows OS, O365, Active Directory and other ITSupport queries relating to Hardware and Software. The client uses a bespoke system that they will bring you up to speed on so … a willingness to learn quickly is essential. What you need. Experience of a Service Desk environment. Good skills with ITsupport in general. Windows OS Active Directory O365 (preferred) A solid understanding of network and network troubleshooting (preferred) Good communication skills. Be able to get to site. Right More ❯
IT Systems Administrator/End User Support - Full time permanent role - Based in Twickenham, South West London - Salary up to £50,000 plus benefits A large and leading organisation in the South West London area is looking for an IT Systems Administrator to join their IT function. This is a fantastic role with a well known organisation within the local area. Duties will include being an escalation to the support team and being responsible for: - IT systems troubleshooting - Supporting with IT roadmap strategy - Making recommendations to existing systems and technologies - Supporting Active … Directory, DHCP, DNS, LDAP - VMware, Windows Server - Mac and Windows OS support (including MDM) - IT projects - Firewall support - Veeam backup To be considered suitable you will need to be able to commute to the South West London area daily and have a background .in providing ITMore ❯
Twickenham, Hampton, Greater London, United Kingdom
Ashdown Group
IT Systems Administrator/End User Support - Full time permanent role - Based in Twickenham, South West London - Salary up to £50,000 plus benefits A large and leading organisation in the South West London area is looking for an IT Systems Administrator to join their IT function. This is a fantastic role with a well known organisation within the local area. Duties will include being an escalation to the support team and being responsible for: - IT systems troubleshooting - Supporting with IT roadmap strategy - Making recommendations to existing systems and technologies - Supporting Active … Directory, DHCP, DNS, LDAP - VMware, Windows Server - Mac and Windows OS support (including MDM) - IT projects - Firewall support - Veeam backup To be considered suitable you will need to be able to commute to the South West London area daily and have a background .in providing ITMore ❯
Horsham, West Sussex, South East, United Kingdom Hybrid / WFH Options
AWD Online
IT Technician/Helpdesk Analyst/First Line Support NOC Engineer who has a strong enthusiasm for technology and eager to develop a career in IT with excellent customer service skills is required for a well-established award-winning cloud solutions company based in Colgate, Horsham … West Sussex. NO EXPERIENCE REQUIRED - ADDITIONAL TRAINING WILL BE PROVIDED Ideally you will have an IT background, with an awareness of ITIL, Networking technologies and associated software applications. If not, dont worry as the company will provide additional training and support. However, you will need a strong enthusiasm for … shift rota an additional consideration will be paid for the shift pattern. JOB OVERVIEW We have a fantastic new job opportunity for an IT Technician/Helpdesk Analyst/First Line Support NOC Engineer who has a strong enthusiasm for technology and eager to develop a career More ❯
Job Description Senior IT Infrastructure SupportAnalyst - Milton Keynes Our Client is looking to recruit a Senior IT Infrastructure Support specialist with at least 5 to 7 years experience having come up the ranks from 1 st level support through to 3 rd level … support including project work. Must be an all-rounder in terms of technology and completely hands-on with the ability get things done. You will have very strong infrastructure generalist skills from the legacy Microsoft technology through to up-to-date MS Windows Server technology. Must have good applications More ❯
Job Description IT Applications and Infrastructure SupportAnalyst Our Client a bank based in Central London is looking to recruit a seasoned professional with at least 5 to 10 years hands-on expertise at 2 nd and 3 rd level support. 1st and 2nd Line Troubleshooting/… Root-Cause Analysis, Documentation write ups for Knowledge Base Articles Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management … Navigator) and general overall efficiency to deliver the best service we can to our Users. Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations Liaise with colleagues in London and external More ❯
your career with a company that truly appreciates your contributions and provides award-winning training opportunities? We have an exciting opportunity to join our IT team as an Applications Support Analyst. In the role of IT Application SupportAnalyst, you will manage the User Acceptance … stakeholders. This ensures the quality, reliability, and usability of software systems during project deliveries, in line with business requirements and functional designs within the IT function. The successful candidate will partake in the full SDLC (software delivery lifecycle) process, aligning business outcomes and requirements to designs, contributing to timeline … We'll talk to you about your training and personal development needs and what you'd like to do to further your career and support your future aspirations. To succeed in this role you will need: Analytical thinker with experience in application support. Strong practical experience in ITMore ❯
ITSupport Engineer - Saas/Applications Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You’ll play a key role in supporting web applications, providing user support, and training new Users on the platform. Perfect for someone … who wants to get more hands on, & build up their software experience. Key Skills: o Windows support experience o Databases/basic SQL o Web servers - such as Apache experience is helpful o Remote Access Tool Starting salary in the region £30-35K + benefits. Apply now for More ❯
we rely on a stable, responsive tech team to help us do just that. The Role This is more than just a 2nd line support role. It's a position that sits at the heart of the team-bridging day-to-day support, infrastructure, and internal projects. … with others, and grow into a more strategic or infrastructure-focused direction over time. What You'll Be Doing Own and resolve 2nd line support tickets and collaborate closely with 1st line where needed. Act as an escalation point for the team, offering support and informal mentoring. Liaise … servers, permissions). Contribute to internal projects (e.g., upgrades, process improvements, deployment work). Help develop and maintain clean internal documentation and ticket hygiene. Support the onboarding and development of new or junior team members. Proactively suggest improvements to tools, processes, or service quality. What We're Looking For More ❯
This is a demanding support position, which calls for excellent customer service skills, the ability to articulate solutions clearly and confidently to end users and possess a broad technical knowledge across a range of technologies. You will remain the single point of contact with the customers. Ensuring any fault … resolution of tickets logged with the Service Desk and delivering superior services in line with Service Level Agreements, managing client expectations throughout. As an analyst on the Service Desk, you will act as the first point of contact for customers who report incidents and log service requests. The primary … customer and ITRM, and will providing timely updates, ensuring the fault is assigned the correct level of priority and attention. This is a demanding support position, which calls for excellent customer service skills, the ability to articulate solutions clearly and confidently to end users and possess a broad technical More ❯
Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
Hays Accounts and Finance
Your new company This is an exciting opportunity to join the Applications and Systems Support team at a local governing body and provide essential cover to the team during a systems upgrade project. There are two vacancies available in the team with an initial contract length running for … months. Your new role As the successful candidate, your responsibilities will include: Develop and Enhance Support Services: Continuously improve a secure, efficient, and effective business application support service by leveraging current best practices and guidance to ensure uninterrupted access and reliable assistance. Optimise Reporting and Data Quality: Establish … confidentiality, integrity, and availability. Drive Change Control and System Integrity: Develop and enforce robust testing and release management processes while maintaining comprehensive documentation of support, system administration, and change control procedures to protect business continuity. Coordinate Projects and Third-Party Engagements: Serve as a business application specialist by supporting More ❯
Astro, Comcast, Tata Play, and many more. Ready to grow with us and shape the future of media and entertainment solutions? Let’s do it together! Role Description We are looking for a highly motivated self-starter who wields a robust appetite and tenacious grit for learning, building, and … employees, you will collaborate with a plethora of teams within 4 sites in United Kingdom, and others all over the globe. Responsibilities Providing IT Tier-2 level support both to deskside and remote to our internal staff, VIP and Execs. Responding to queries via tickets, chat, email and … for new/updated software and hardware is an advantage Projecting work and acting as liaison to other teams as needed Regular traveling to support other United Kingdom offices/sites (Chandler’s-Ford, Maidenhead & Datum). Shipping logistics to remote users. Good communication and documentation skills are an More ❯