1 to 19 of 19 Journey Map Jobs in England

supported by data then read on! This User Centred Designer role will involve: Your day-to-day tasks will involve creating wireframes, customer journey maps, site maps, and plan-view diagrams. You will also be responsible for constructing digital and physical prototypes with precision and designing engaging experiences more »

strategies. Product Skills: Previous experience managing product conception, strategy, discovery, development, go-to-market, and growth cycles. Working knowledge of agile, backlogs, personas, journey maps, and strategic roadmaps. Demonstrated ability to leverage market research, data analytics, UX principles, design thinking, feedback, contextual inquiry, and financial acumen to drive more »

design system. Share your designs to solicit constructive feedback. Provide constructive feedback and innovative ideas within your team. Collaborate with UX Researchers for journey maps, personas, and usability testing. Partner with product and development teams to launch solutions that balance business, user, and technical priorities. Present your designs more »

surveys and ethnographic studies Analyse research findings to provide actionable insights and recommendations Collaborate with design and product teams to develop user personas, journey maps and wireframes Present findings and recommendations to key stakeholders provided specific cultural context. YOUR SKILLS AND EXPERIENCE Fluent in German and English Proven more »

into a compelling design concept. Working within the UX team you will get involved in carrying out user research, insight analysis and user journey mapping in order to provide developers and business analysts with design concepts. Requirements; You will have a degree and ideally post graduate qualification and more »

rated the highest in this sector. Required skills: Cross-platform designing Researching future trends Evaluating user interfaces Axure XD UX - Empathy and customer journey mapping UI patterns In return, you will be getting the benefits of: 27 days holiday per year (2 to be used at Christmas shut more »

ability to engage effectively with a broad range of stakeholders within and outside the organisation and in a multi-professional environment Desirable Patient journey mapping, user centred design and Agile programme delivery PRACTICAL AND INTELLECTUAL SKILLS (INCLUDING ANY SPECIAL KNOWLEDGE) Essential Ability to provide a strategic overview of more »

Customer Success team to manage client expectations and consistently exceed campaign performance. Drive customer engagement and conversion through insightful data analysis and customer journey mapping. Streamline processes, foster innovation, and ensure marketing excellence. Developed management and execution of social requirements for digital media. Set up, manage, and optimise more »

means to your customers. In your new role as Senior UX Designer, you will help define the direction of our omni-channel customer journey, and ensure we deliver the best digital experiences to our customers. A day in the life of... A Senior UX Designer, you'll spend … Here are just a few of the things you'll be getting up to: Leading end to end UX design process: including research, journey mapping, wireframing and prototyping, along with user testing to create compelling user experiences with captivating and intuitive interfaces Navigatingthrough complex challenges with cross functional … solutions are fast, accessible and both driven by, and validated by, our customers Proactively explore new ideas on how to improve the customer journey throughout the website and seek to implement meaningful improvements to process and efficiency savings Coaching and mentoring team members In an ideal world... Our more »

means to your customers. In your new role as Senior UX Designer, you will help define the direction of our omni-channel customer journey, and ensure we deliver the best digital experiences to our customers. Sofology benefits Plenty of opportunities to learn & grow. 30% discount across the Group … sitting! Here are just a few of the things youll be getting up to: Leading end to end UX design process: including research, journey mapping, wireframing and prototyping, along with user testing to create compelling user experiences with captivating and intuitive interfaces Navigatingthrough complex challenges with cross functional … solutions are fast, accessible and both driven by, and validated by, our customers Proactively explore new ideas on how to improve the customer journey throughout the website and seek to implement meaningful improvements to process and efficiency savings Coaching and mentoring team members In an ideal world... Our more »

work At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as. Up to 40% off fashion … our customer experience Collaborate with customers services, retail, loyalty and ecom teams to understand customer touchpoints and insights, business and customer priorities Create journey maps, wireframes, prototypes, interactions to develop end to end user flows, inform research and business and technical decision making Provide high fidelity UX/… and are upheld across all digital touchpoints Run UX research projects to identify and solve customer barriers in our end to end customer journey, creating and sharing insights to influence change across our business teams Is this you? We are looking for individuals who embrace diversity, love a more »

testing, surveys, and ethnographic research.Collecting and analysing user data, employing appropriate research tools and techniques, to derive actionable insights and recommendations.Developing user archetypes, journey maps, and other user-centred design and research artefacts to effectively communicate user insights and facilitate decision-making.Collaborating with designers, product managers, and developers … design end to end.Experience in helping develop mobile and web applications on iOS and Android environments using best research practices.Knowledge in user flows, journey mapping, and UX/UI.Good experience in the Defence SectorMust have active DV level Security clearance.As a User Researcher, You Will Get:Base salary more »

on activities like stakeholder and user interviews, surveys, competitor/peer analysis and other techniques. Work together to create affinity maps, personas, user journey maps and other documentation to visualise research and testing results and share insights with colleagues. You will define measurable KPIs and formulate prioritised hypotheses … in the research and testing aspect of the role Able to clearly visualise research and testing results, e.g., using affinity maps, personas, user journey maps and other techniques Knowledge of industry-standard research methods and experienced in planning, recruiting for and conducting moderated and unmoderated user testing Confident more »

be focused on combining and streamlining their various global travel brands, ultimately providing customers with more choice, an enhanced customer experience/customer journey, and improving customer loyalty. The project is currently at its very beginning, and so we're looking for a BA who has prior experience … working through the discovery phase of complex projects to figure out scope and next-steps. You'll need experience of customer journey mapping, and excellent stakeholder engagement skills, as this role will involve presenting to and influencing executive-level stakeholders across the world (including Business, IT and 3rd … brilliant next-step for an ambitious BA. Requirements: Experience working as a BA on technical/digital/marketing projects Experience with customer journey mapping Experience working on the discovery phase of projects Knowledge of Agile methodology, including writing and manging user stories Ability to take ownership and more »

be focused on combining and streamlining their various global travel brands, ultimately providing customers with more choice, an enhanced customer experience/customer journey, and improving customer loyalty. This programme of work is being driven by their CEO and, as such, will be a huge focus for the … prior experience working through the discovery phase of complex projects to figure out scope and next-steps. You'll need experience of customer journey mapping, and excellent stakeholder engagement skills, as this role will involve presenting to and influencing executive-level stakeholders across the world (including Business, IT … brilliant next-step for an ambitious BA. Requirements: Experience working as a BA on technical/digital/marketing projects Experience with customer journey mapping Experience working on the discovery phase of projects Knowledge of Agile methodology, including writing and manging user stories Ability to take ownership and more »

lead nurturing driven, with a good understanding of the customer & customer lifecycle and the importance of ROI reporting Commercially experience working in customer journey mapping and sales Strong numerical and analytical skills A proactive, self-driven and ambitious nature Experience in manipulating data using Excel or Power BI … our Talent Acquisition team. And if all goes well, you'll be meeting our business teams in person. Need any adjustments for the journey? Just let us know we're all about making sure you're comfortable and confident. We encourage applications from every background so if you more »

be focused on combining and streamlining their various global travel brands, ultimately providing customers with more choice, an enhanced customer experience/customer journey, and improving customer loyalty. This programme of work is being driven by their CEO and, as such, will be a huge focus for the … prior experience working through the discovery phase of complex projects to figure out scope and next-steps. You'll need experience of customer journey mapping, and excellent stakeholder engagement skills, as this role will involve presenting to and influencing executive-level stakeholders across the world (including Business, IT … brilliant next-step for an ambitious BA. Requirements: Experience working as a BA on technical/digital/marketing projects Experience with customer journey mapping Experience working on the discovery phase of projects Knowledge of Agile methodology, including writing and manging user stories Ability to take ownership and more »

relationships, and drive continuous improvement initiatives. The successful candidate will have a proven track record of implementing successful CX programs. Role & Responsibilities: Customer Journey Mapping & Analysis – Analyse and optimize the end-to-end customer journey, identifying key touchpoints for improvement and utilising data-driven insights. Customer … Skills & Experience: Previous experience working in a CX Manager role, leading on customer experience initiatives Understanding of contact centre operations and other customer journey touch points Strong analytical skills and the ability to translate data into actionable strategies Ability to collaborate and work in partnership across teams and more »

of brand and business experience strategy. You will have had first hand experience of both experience development (in terms of upstream activities like journey mapping) as well as in delivery of outstanding tactical concepts that meet an experiential need. You will be a true champion of insight-led … be able to advocate for how they will succeed in their category from an experiential angle, demonstrating a robust understanding of the CX journey and the priority touchpoints to be optimised. Quickly recognise how external factors will influence user experiences as well as be able to develop compelling … be able to advocate for how they will succeed in their category from an experiential angle, demonstrating a robust understanding of the CX journey and the priority touchpoints to be optimised. Quickly recognise how external factors will influence user experiences as well as be able to develop compelling more »