51 to 75 of 120 Journey Map Jobs in England

working with CRMs to build and manage talent communities. Familiarity with job distribution tools and how they integrate with job boards. Knowledge of web analytics platforms and user journey mapping. More ❯

working with CRMs to build and manage talent communities. Familiarity with job distribution tools and how they integrate with job boards. Knowledge of web analytics platforms and user journey mapping. More ❯

Person: Key Requirements: Omnichannel Retail: Deep understanding of omnichannel retail concepts, strategies, and best practices. Digital Commerce: In-depth knowledge of e-commerce platforms, digital marketing, and customer journey mapping. Supply Chain and Logistics: Strong understanding of supply chain management, inventory management, and logistics operations. Strategic Thinking: Ability to develop and implement long-term strategies to drive business More ❯

recommendations to improve engagement, conversion rates and ROI. Identify new market opportunities and trends based on data insights. Support CRM initiatives by refining lead-scoring models and customer journey mapping. Experience of working in a marketing operations role, CRM, or campaign management insights/research role, preferably within a fast-paced business environment Proven experience working with marketing More ❯

looking for an AI Product Designer with experience designing AI-powered applications. What the AI Product Owner will do: Own the full design life cycle, from discovery and journey mapping to production Translate product vision into interaction patterns. Prototype quickly and validate through user feedback, testing and experimentation. Help us build a design system for our AI-powered More ❯

is looking for an AI Product Designer with experience designing AI-powered applications.What the AI Product Owner will do: Own the full design life cycle, from discovery and journey mapping to production Translate product vision into interaction patterns. Prototype quickly and validate through user feedback, testing and experimentation. Help us build a design system for our AI-powered More ❯

platforms (HR, CRM, eCommerce) via REST/SOAP and IntegrationHub Ensure data is clean, accurate, and accessible across the ecosystem Deliver Results Improve customer and employee journeys with journey mapping and analytics Streamline onboarding, lifecycle transitions, and day-to-day workflows Embrace AI-driven solutions for continuous experience improvement Collaborate & Grow Contribute to discovery sessions, documentation, and client More ❯

Already experienced as a Systems Analyst, you will have a broad understanding of ITIL and Business Analysis. Demonstrable proficiency in the Business Analysis toolset, including process and user journey mapping, writing use cases and data modelling Effective communication and strong stakeholder management skills Problem-solver who is comfortable working with technology specialists and customer-focused and pragmatic in More ❯

Already experienced as a Systems Analyst, you will have a broad understanding of ITIL and Business Analysis. Demonstrable proficiency in the Business Analysis toolset, including process and user journey mapping, writing use cases and data modelling Effective communication and strong stakeholder management skills Problem-solver who is comfortable working with technology specialists and customer-focused and pragmatic in More ❯

Already experienced as a Systems Analyst, you will have a broad understanding of ITIL and Business Analysis. Demonstrable proficiency in the Business Analysis toolset, including process and user journey mapping, writing use cases and data modelling Effective communication and strong stakeholder management skills Problem-solver who is comfortable working with technology specialists and customer-focused and pragmatic in More ❯

experience writing user stories and running sprint ceremonies Hands on experience using product analytics tools Exposure to ecommerce platforms (Shopify preferred) A/B testing, CRO, and user journey mapping (preferred) What we value At UP, we believe in high standards and personal accountability. We look for people who embody our values: Results-Driven: You focus on outcomes More ❯

and measure effectiveness Determine which channels and content drive engagement and growth Integrate data from different marketing and product touchpoints to identify user behaviours Produce source-of-truth journey maps to enlighten colleagues' understanding Create tailored & recurring reports for stakeholders across marketing and product teams using platforms like Looker and SquaredUp Develop monitoring and workflows to ensure colleagues More ❯

and measure effectiveness Determine which channels and content drive engagement and growth Integrate data from different marketing and product touchpoints to identify user behaviours Produce source-of-truth journey maps to enlighten colleagues' understanding Create tailored & recurring reports for stakeholders across marketing and product teams using platforms like Looker and SquaredUp Develop monitoring and workflows to ensure colleagues More ❯

support as needed. Understanding user journeys, marketing automation, and customer data. Understand multi/omnichannel transactional and marketing messaging. A good understanding of user states, events, and user journey mapping. Examples of projects this role would lead include: Multi-tool MarTech implementations, including CDP and Marketing Automation Platforms according to business use cases and prioritization alongside business strategists. More ❯

across discovery and live product areas. Select and apply the most appropriate research methods for the task at hand (e.g., interviews, usability testing, field studies, diary studies, surveys, journey mapping, data analysis). Engage with diverse user groups including patients, clinicians, carers, operational staff, and NHS partners. Design and moderate research sessions, synthesize insights, and turn findings into … to fit specific goals. Confident in analysing behavioural data (e.g. usage logs, funnel analytics, survey data) and integrating it with qualitative findings. Ability to produce design artefacts (e.g. journey maps, user flows, service blueprints, storyboards) that communicate experience intent. Skilled in planning and executing research activities autonomously. Experience working in agile, cross-functional teams. Excellent communication and stakeholder More ❯

criteria. Act as a Product Owner in agile squads where appropriate, managing and prioritising the product backlog to ensure delivery aligns with strategic objectives. Facilitate workshops, interviews, and journey mapping sessions to elicit requirements and identify business value. Work with technical teams and solution architects to ensure feasibility and alignment with broader system architecture. Support UAT, including test More ❯

criteria. Act as a Product Owner in agile squads where appropriate, managing and prioritising the product backlog to ensure delivery aligns with strategic objectives. Facilitate workshops, interviews, and journey mapping sessions to elicit requirements and identify business value. Work with technical teams and solution architects to ensure feasibility and alignment with broader system architecture. Support UAT, including test More ❯

criteria Act as a Product Owner in agile squads where appropriate, managing and prioritising the product backlog to ensure delivery aligns with strategic objectives Facilitate workshops, interviews, and journey mapping sessions to elicit requirements and identify business value Work with technical teams and solution architects to ensure feasibility and alignment with broader system architecture Support UAT, including test More ❯

criteria Act as a Product Owner in agile squads where appropriate, managing and prioritising the product backlog to ensure delivery aligns with strategic objectives Facilitate workshops, interviews, and journey mapping sessions to elicit requirements and identify business value Work with technical teams and solution architects to ensure feasibility and alignment with broader system architecture Support UAT, including test More ❯

Analytics – From campaign performance and attribution to media mix modelling and budget optimisation. Digital Analytics – GA4, BigQuery, CRO, site behaviour, experimentation, and more. Customer & Product Analytics – LTV, segmentation, journey mapping, product funnel analysis, etc. We work with FTSE100s, challenger brands, and everything in between — helping teams build scalable analytics functions that drive real business impact. What You Can More ❯

Analytics – From campaign performance and attribution to media mix modelling and budget optimisation. Digital Analytics – GA4, BigQuery, CRO, site behaviour, experimentation, and more. Customer & Product Analytics – LTV, segmentation, journey mapping, product funnel analysis, etc. We work with FTSE100s, challenger brands, and everything in between — helping teams build scalable analytics functions that drive real business impact. What You Can More ❯

Senior Service Designer, you will: Lead service design efforts across discovery, alpha, beta, and live phases Plan and conduct research, co-creation, and design activities with users and stakeholders Map end-to-end services and ecosystems to uncover gaps, opportunities, and user pain points Develop service blueprints, journey maps, personas, and other artefacts to guide delivery Prototype … delivery A degree in a relevant discipline (e.g. UX, HCI, Service Design) or equivalent experience You'll Bring Advanced skills in user research planning and synthesis Expertise in journey mapping, blueprinting, and value proposition design A working knowledge of behavioural design and inclusive service practices Ability to lead workshops and collaborative design sessions with stakeholders Practical experience with More ❯

the integration of CRM with finance, events, and volunteer management systems Deliver training and user documentation to support organisation-wide adoption Support the development of engagement models and journey mapping using CRM data Provide actionable insights through custom reporting and dashboards Champion best practice and system optimisation in alignment with strategic goals Skills & Qualifications Essential Proven experience managing More ❯

an established senior practitioner. Experienced in a variety of UX methods, including but not limited to: survey, depth interviews, usability testing, card sorting, tree testing, competitor reviews, personas, journey mapping, experience mapping, expert evaluations and low fidelity wireframing. Experienced in executing, analysing and reporting on findings from research studies. Experienced in leading collaborative workshops. Excellent verbal and written … their requirements confidently. Developing and conducting appropriate research and other UX activities through a range of methodologies including survey, depth interviews, usability testing, card sorting, competitor reviews, personas, journey mapping, service design, IA development, wireframing and prototyping development. Analysing research to identify problems and opportunities for product or service improvements. Making recommendations and confidently communicating these to product More ❯

an established senior practitioner. Experienced in a variety of UX methods, including but not limited to: survey, depth interviews, usability testing, card sorting, tree testing, competitor reviews, personas, journey mapping, experience mapping, expert evaluations and low fidelity wireframing. Experienced in executing, analysing and reporting on findings from research studies. Experienced in leading collaborative workshops. Excellent verbal and written … their requirements confidently. Developing and conducting appropriate research and other UX activities through a range of methodologies including survey, depth interviews, usability testing, card sorting, competitor reviews, personas, journey mapping, service design, IA development, wireframing and prototyping development. Analysing research to identify problems and opportunities for product or service improvements. Making recommendations and confidently communicating these to product More ❯