51 to 75 of 119 Journey Map Jobs in England

across business, IT, and supplier landscapes. Excellent understanding of Agile delivery practices, including design sprints, iterative delivery, backlog grooming and user stories. Skilled in producing design artefacts (e.g., journey maps, process flows, user stories, wireframes) and using tools like Lucidchart, Miro, or equivalent. Design Lead- - Salesforce Education Cloud- Student Systems Implementation Desirable Experience Knowledge of Higher Education regulatory More ❯

from recruitment and participant communication to conducting studies, analyzing results, and delivering insights. Develop impactful artifacts tailored to project needs, such as research plans, screeners, interview guides, reports, journey maps, personas, highlight reels, data visualizations, and mixed-method summaries. Present research readouts to client partners and executives to influence decision-making. Facilitate alignment workshops and support cross-functional More ❯

from recruitment and participant communication to conducting studies, analyzing results, and delivering insights. Develop impactful artifacts tailored to project needs, such as research plans, screeners, interview guides, reports, journey maps, personas, highlight reels, data visualizations, and mixed-method summaries. Present research readouts to client partners and executives to influence decision-making. Facilitate alignment workshops and support cross-functional More ❯

proficient experience in the Human Centered Design Process, defining and documenting: Conducting and facilitating design thinking workshops User research & user testing when required Define and develop user flows, journey maps Define and develop service design blueprints Information and data flows that interact with users Work with UX, UI and technical development teams to develop the experience Experience with … and data marketplaces is highly desirable What does a day in the life look like for a Senior Service Designer? Define, plan, execute and deliver actionable service design, journey maps and documentation with a focus on research, experience architecture, ensuring frictionless experiences for users. You will oversee the Service Design and research aspects of the program, working with … stakeholders to understand, define and design the journey’s for users across the data products. As an experienced UX & Service Designer, you will plan, run and lead workshops, and discovery sessions. Participate in persona creation, user journeys, flows and blueprints and assist client teams to establish a consistent approach to user experience across data products and marketplaces. You More ❯

proficient experience in the Human Centered Design Process, defining and documenting: Conducting and facilitating design thinking workshops User research & user testing when required Define and develop user flows, journey maps Define and develop service design blueprints Information and data flows that interact with users Work with UX, UI and technical development teams to develop the experience Experience with … and data marketplaces is highly desirable What does a day in the life look like for a Senior Service Designer? Define, plan, execute and deliver actionable service design, journey maps and documentation with a focus on research, experience architecture, ensuring frictionless experiences for users. You will oversee the Service Design and research aspects of the program, working with … stakeholders to understand, define and design the journey’s for users across the data products. As an experienced UX & Service Designer, you will plan, run and lead workshops, and discovery sessions. Participate in persona creation, user journeys, flows and blueprints and assist client teams to establish a consistent approach to user experience across data products and marketplaces. You More ❯

Confidently explain and present choices made in the final design to varying audiences Responsible for the creation of artefacts that support the lean process including wireframes, prototypes, customer journey maps, testing and research Able to lead the development of those features, ensuring the work is consistent and fulfils the design aims Lead small teams, being accountable for the … Transition Group, Mind, and Women in Defence – we are passionate about growing and supporting our inclusive community where everyone can belong. Your career, your way - Shape your career journey with diverse roles, mentorship, and development opportunities that fuel your curiosity, channel your expertise, and nurture your passion. Looking for flexibility? Balance your professional career with your personal life More ❯

Assess and support incoming change requests Facilitate 3 Amigos sessions and requirement elaboration workshops Create and manage tickets and maintain the product backlog Conduct process mapping and user journey mapping Facilitate workshops to clarify and gather requirements Identify and manage stakeholders effectively Provide technical insight where beneficial to support delivery The Ideal Candidate will have the following: Strong More ❯

POMs, Senior POMs, Lead POM & Delivery & Design Director to build aligned, ranked cross portfolio backlog. Working with key stakeholders, define end-to-end user story maps and customer journey maps and identify future development needs. Develop, maintain , and distribute Product roadmaps to provide clarity on value outcomes of all planned work over a 12-month period. Working with More ❯

criteria Act as a Product Owner in agile squads where appropriate, managing and prioritising the product backlog to ensure delivery aligns with strategic objectives Facilitate workshops, interviews, and journey mapping sessions to elicit requirements and identify business value Work with technical teams and solution architects to ensure feasibility and alignment with broader system architecture Support UAT, including test More ❯

criteria Act as a Product Owner in agile squads where appropriate, managing and prioritising the product backlog to ensure delivery aligns with strategic objectives Facilitate workshops, interviews, and journey mapping sessions to elicit requirements and identify business value Work with technical teams and solution architects to ensure feasibility and alignment with broader system architecture Support UAT, including test More ❯

criteria Act as a Product Owner in agile squads where appropriate, managing and prioritising the product backlog to ensure delivery aligns with strategic objectives Facilitate workshops, interviews, and journey mapping sessions to elicit requirements and identify business value Work with technical teams and solution architects to ensure feasibility and alignment with broader system architecture Support UAT, including test More ❯

criteria Act as a Product Owner in agile squads where appropriate, managing and prioritising the product backlog to ensure delivery aligns with strategic objectives Facilitate workshops, interviews, and journey mapping sessions to elicit requirements and identify business value Work with technical teams and solution architects to ensure feasibility and alignment with broader system architecture Support UAT, including test More ❯

criteria Act as a Product Owner in agile squads where appropriate, managing and prioritising the product backlog to ensure delivery aligns with strategic objectives Facilitate workshops, interviews, and journey mapping sessions to elicit requirements and identify business value Work with technical teams and solution architects to ensure feasibility and alignment with broader system architecture Support UAT, including test More ❯

developers, designers, and stakeholders to optimise user journeys and deliver impactful digital experiences. Key Responsibilities: Own the optimisation of digital products, improving UX, accessibility, and performance Lead user journey mapping across web and mobile, ensuring inclusive and insight-led design Define user stories and guide development teams through delivery Collaborate with internal teams and external partners to deliver More ❯

developers, designers, and stakeholders to optimise user journeys and deliver impactful digital experiences. Key Responsibilities: Own the optimisation of digital products, improving UX, accessibility, and performance Lead user journey mapping across web and mobile, ensuring inclusive and insight-led design Define user stories and guide development teams through delivery Collaborate with internal teams and external partners to deliver More ❯

Optimiser for system performance analysis. Good understanding of mobile workforce enablement and real-time dispatching. Hands-on experience with Salesforce AppExchange solutions for extended functionality. Knowledge of customer journey mapping and omnichannel engagement strategies. What’s in it for you? Competitive salary of up to £60,000 per annum. Annual Leave - 26 days holiday per year increasing to More ❯

communicate design concepts. Collaboration:?Work closely with product managers, developers, and other stakeholders in an Agile environment to ensure alignment on product goals and user experience vision. User Journey Mapping:?Create user journey maps and personas to identify critical touchpoints, ensuring a seamless and positive experience for users. Design Systems:?Contribute to the creation and maintenance More ❯

artefacts, milestones, improvements and solutions, as required. Collaborate with colleagues and stakeholders to define, create and maintain all end-to-end service design activities and define the customer journey/s across digital and non-digital touchpoints as well as the operations, capabilities and technology needed to support it. Translate business inputs, customer insights, user requirements and high … or transactional products and services, across end-to-end experiences and a variety of touchpoints and platforms. A strong understanding and demonstrable experience of contextual and quantitative research, journey mapping, persona building, workshop facilitation and service prototyping. Knowledge of common Service Design techniques and their application in complex organisations A problem solver, comfortable with ambiguity, who strives to More ❯

help social housing providers to deliver a more consistent and equitable service What are we looking for? We are undertaking an exciting phase of the development and commercial journey at Mobysoft that requires an enthusiastic, curious and experienced UX researcher and designer. Sitting within the Product Management function key stakeholders within the business will include colleagues in Product … behaviours of users interacting with data driven applications. Actively take and find requirements from customers and stake holders, translating them into actionable design tasks. Define user flows, create journey maps, develop personas, and articulate requirements and user stories to inform the design process. Design intuitive and efficient interfaces, starting from wireframes and moving to detailed prototypes and high … such as Figma or Sketch. Practical experience of prototyping, iterating, and validating designs Proven experience with various UX research methods such as usability testing, persona development, and user journey mapping. Desirable Comfort and Ease of/with: Working effectively with product management to define and manage design requirements. Finding and taking requirements from customers and stake holders, effectively More ❯

help social housing providers to deliver a more consistent and equitable service What are we looking for? We are undertaking an exciting phase of the development and commercial journey at Mobysoft that requires an enthusiastic, curious and experienced UX researcher and designer. Sitting within the Product Management function key stakeholders within the business will include colleagues in Product … behaviours of users interacting with data driven applications. Actively take and find requirements from customers and stake holders, translating them into actionable design tasks. Define user flows, create journey maps, develop personas, and articulate requirements and user stories to inform the design process. Design intuitive and efficient interfaces, starting from wireframes and moving to detailed prototypes and high … such as Figma or Sketch. Practical experience of prototyping, iterating, and validating designs Proven experience with various UX research methods such as usability testing, persona development, and user journey mapping. Desirable Comfort and Ease of/with: Working effectively with product management to define and manage design requirements. Finding and taking requirements from customers and stake holders, effectively More ❯

help social housing providers to deliver a more consistent and equitable service What are we looking for? We are undertaking an exciting phase of the development and commercial journey at Mobysoft that requires an enthusiastic, curious and experienced UX researcher and designer. Sitting within the Product Management function key stakeholders within the business will include colleagues in Product … behaviours of users interacting with data driven applications. Actively take and find requirements from customers and stake holders, translating them into actionable design tasks. Define user flows, create journey maps, develop personas, and articulate requirements and user stories to inform the design process. Design intuitive and efficient interfaces, starting from wireframes and moving to detailed prototypes and high … such as Figma or Sketch. Practical experience of prototyping, iterating, and validating designs Proven experience with various UX research methods such as usability testing, persona development, and user journey mapping. Desirable Comfort and Ease of/with: Working effectively with product management to define and manage design requirements. Finding and taking requirements from customers and stake holders, effectively More ❯

customer growth initiatives. Working within a tight-knit internal agency model, you’ll collaborate closely with product designers, strategists, and insight colleagues. You’ll use your experience in journey mapping and service blueprinting to redesign how customers interact with financial services — driving measurable improvements across the customer lifecycle. What You’ll Do Lead the design of seamless, insight … with cross-functional teams (product, design, insight, strategy) to shape roadmaps and service improvements Advocate for customer-first thinking across optimisation and new product development Develop service blueprints, journey maps, and concept presentations that speak to both technical and non-technical stakeholders Present to leadership and influence at ExCo/C-suite level What We’re Looking For … Established years of experience in service or UX design, ideally in complex or regulated environments Expertise in service blueprinting, user journey frameworks, and digital product optimisation Confident communicator and facilitator, able to lead workshops and stakeholder sessions Strong understanding of insight and research, with a strategic mindset and attention to detail Experience with Figma, whiteboarding tools (e.g., Miro More ❯

customer growth initiatives. Working within a tight-knit internal agency model, you’ll collaborate closely with product designers, strategists, and insight colleagues. You’ll use your experience in journey mapping and service blueprinting to redesign how customers interact with financial services — driving measurable improvements across the customer lifecycle. What You’ll Do Lead the design of seamless, insight … with cross-functional teams (product, design, insight, strategy) to shape roadmaps and service improvements Advocate for customer-first thinking across optimisation and new product development Develop service blueprints, journey maps, and concept presentations that speak to both technical and non-technical stakeholders Present to leadership and influence at ExCo/C-suite level What We’re Looking For … Established years of experience in service or UX design, ideally in complex or regulated environments Expertise in service blueprinting, user journey frameworks, and digital product optimisation Confident communicator and facilitator, able to lead workshops and stakeholder sessions Strong understanding of insight and research, with a strategic mindset and attention to detail Experience with Figma, whiteboarding tools (e.g., Miro More ❯

stage. What were looking for 4+ years experience in a Product Management role. A strong track record of product discovery, delivery and launch . Deep experience in customer journey mapping, requirements gathering and service design . Skilled at bringing teams and stakeholders together to consensus on design, scope, and implementation. A natural collaborator with excellent communication and relationship … love to hear from you. Apply today and help us build something exceptional. SEO Keywords included: Product Manager Jobs Leeds | Product Manager Jobs Manchester | Hybrid Product Manager | Customer Journey Product Manager | Agile Product Manager | Requirements Gathering | Service Design | UX Product Manager | Digital Product Manager | Product Owner More ❯

design process, from discovery to delivery and iteration Understand and solve customer pain points through data, feedback, and user research Test designs with real users throughout the product journey to ensure quality and relevance Build user personas to create tailored, effective solutions for different needs Advocate for customers and users with empathy, curiosity, and strong communication Make research … and efficiency CANDIDATE REQUIREMENTS Proven product design experience, ideally in SaaS, B2B, B2C, or platform-based businesses, designing for web and mobile apps Strong UX skills user research, journey mapping, interaction design, accessibility and inclusivity Strong UI skills visual design, design systems, responsive design, and user-centred principles Proficiency with design tools such as Figma and Adobe, including More ❯