Management Information System Jobs in England

801 to 825 of 1,274 Management Information System Jobs in England

IT Enterprise Platform and Delivery Lead

Oxford, Taunton, Somerset, United Kingdom
Hybrid / WFH Options
MC Technical Recruitment Ltd
responsible for: Defining and owning strategy across data platforms, business applications, and BI tools Managing outsourced partners and delivery performance across key systems Driving best practice across data governance, system lifecycle, and platform security Translating business needs into clear, scalable IT priorities and roadmaps Collaborating with internal teams to ensure technology drives operational improvement To be considered for this … role, you should have: Proven experience in a strategic IT leadership role—data, applications, or enterprise systems Strong communication and stakeholder management skills Understanding of outsourced IT delivery and third-party performance management Familiarity with tools such as Power BI, ERP systems, or similar enterprise platforms A degree or equivalent experience in IT, data management, or business information systems What’s on offer: Salary of £40,000 – £80,000 DOE Annual bonus scheme Hybrid working with flexible UK base location Opportunity to shape the future IT strategy of a sustainability-focused company A wide range of benefits and professional development support If you’re a strategic IT leader ready to support More ❯
Employment Type: Permanent
Salary: £40000 - £80000/annum package
Posted:

Senior Business Analyst

London, United Kingdom
Adecco
ensuring compliance and operational efficiency. Key Responsibilities: Collaborate with Project Managers and product development teams to gather and document business and functional requirements across deposit products, pricing, cash management, and treasury services. analyse current-state processes, conduct gap analysis, and support the design and validation of the Target Operating Model (TOM) that aligns with business, regulatory, and operational … needs. Facilitate workshops and impact assessments, ensuring requirements are traced through to implementation and driving successful execution of programme objectives. Present complex data and regulatory implications to senior management, supporting informed decision-making. Communicate with internal teams to identify changes required, analyse optimal approaches, and obtain consensus across stakeholders. utilise data modelling practises to recommend strategic and operational … Strong skills in process mapping, gap analysis, and producing high-quality business and technical documentation. Excellent stakeholder engagement and communication skills, with a proven ability to present complex information clearly to senior stakeholders. Knowledge of financial services, markets, and banking activities, including relevant regulatory frameworks. Experience with corporate banking platforms and integrated cash management systems. Qualifications More ❯
Employment Type: Contract
Rate: GBP Annual
Posted:

Senior Business Analyst

London, South East, England, United Kingdom
Adecco
ensuring compliance and operational efficiency. Key Responsibilities: Collaborate with Project Managers and product development teams to gather and document business and functional requirements across deposit products, pricing, cash management, and treasury services. analyse current-state processes, conduct gap analysis, and support the design and validation of the Target Operating Model (TOM) that aligns with business, regulatory, and operational … needs. Facilitate workshops and impact assessments, ensuring requirements are traced through to implementation and driving successful execution of programme objectives. Present complex data and regulatory implications to senior management, supporting informed decision-making. Communicate with internal teams to identify changes required, analyse optimal approaches, and obtain consensus across stakeholders. utilise data modelling practises to recommend strategic and operational … Strong skills in process mapping, gap analysis, and producing high-quality business and technical documentation. Excellent stakeholder engagement and communication skills, with a proven ability to present complex information clearly to senior stakeholders. Knowledge of financial services, markets, and banking activities, including relevant regulatory frameworks. Experience with corporate banking platforms and integrated cash management systems. Qualifications More ❯
Employment Type: Contractor
Rate: Salary negotiable
Posted:

Associate Director, eDiscovery/Digital Forensics

Manchester, Lancashire, United Kingdom
Interpath Advisory
Key Accountabilities: The role will involve the delivery of eDiscovery services to our clients and contributing to the overall operation of the unit. This would include: Senior project management for the delivery of eDiscovery services to our clients, including data processing and review workflows. Working closely with the client/their lawyers to become familiar with their objectives … Managing workstreams and teams as part of the wider project delivery. Understanding of the EDRM model and applying advanced, strategic eDiscovery work flows to assist clients with complex information challenges. Researching developments and new tools in the eDiscovery arena. Familiarity with data collection management and data integrity. Producing reports (which may include witness statements) relating to … estimates. Developing solutions and strategies for the project specific complexities of an engagement, advising on technology options and quality reviewing all stages of the process. Assisting in the management of finances of each engagement including documenting project budgets, adjusting budgets as appropriate, communicating changes in budgets internally and to the client, and managing the revenue forecasting and invoicing More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Data Governance Senior Analyst

Solihull, England, United Kingdom
Hybrid / WFH Options
BNP Paribas Personal Finance
across BNP PF, supporting with root cause analysis where data is impacted. Communicating confidently and effectively with multiple stakeholders to understand technology and commercial concepts quickly, e.g. gathering information to assist with data governance documentation. Contributing to complex projects, providing support where needed to assist in orientating the project to deliver maximum business benefit whilst adhering to the … data governance, protection and management principles. Representing the data governance team across analytical groups & business areas to provide advice & support on UK GDPR, data integrity, quality and privacy. Remaining up to date with the requirements of UK GDPR and helping build remedial work programs to highlight ongoing risks. Growing awareness and knowledge of data governance to enhance … the data culture across the organisation. Skills & Attributes: Knowledge of data related regulatory requirements and emerging trends and issues. Strong ability to embed information, business process and system wide changes to a technical and non-technical audience. Strong ability to extract information by questioning, active listening and interviewing Understanding of Data Quality Business Process Mapping More ❯
Posted:

Data Governance Senior Analyst

birmingham, midlands, united kingdom
Hybrid / WFH Options
BNP Paribas Personal Finance
across BNP PF, supporting with root cause analysis where data is impacted. Communicating confidently and effectively with multiple stakeholders to understand technology and commercial concepts quickly, e.g. gathering information to assist with data governance documentation. Contributing to complex projects, providing support where needed to assist in orientating the project to deliver maximum business benefit whilst adhering to the … data governance, protection and management principles. Representing the data governance team across analytical groups & business areas to provide advice & support on UK GDPR, data integrity, quality and privacy. Remaining up to date with the requirements of UK GDPR and helping build remedial work programs to highlight ongoing risks. Growing awareness and knowledge of data governance to enhance … the data culture across the organisation. Skills & Attributes: Knowledge of data related regulatory requirements and emerging trends and issues. Strong ability to embed information, business process and system wide changes to a technical and non-technical audience. Strong ability to extract information by questioning, active listening and interviewing Understanding of Data Quality Business Process Mapping More ❯
Posted:

Clinical Systems Specialist

Bury St Edmunds, United Kingdom
Hybrid / WFH Options
West Suffolk NHS Foundation Trust
NHS Foundation Trust is looking for a Clinical Systems Specialist to join our friendly and supportive digital team. This is a great opportunity for an experienced SystmOne user or system specialist with a passion for digital transformation in healthcare. In this role, you'll support the day-to-day use of SystmOne, manage configuration changes, developments and optimisation. Working … integrated services. About You We are looking for someone who:o Has in-depth experience with SystmOne in a clinical or digital support role.o Understands digital workflows and clinical system configuration in a healthcare setting.o Is passionate about user-centred design and collaborative working.o Can communicate effectively with both technical and non-technical stakeholders.o Is proactive, organised, and committed … of the job To work within the Digital Transformation team, wider Digital Services department, and other key ICS wide stakeholders to develop, deploy, train, support and maintain community clinical system solutions. To develop and maintain the required skills and competencies of a clinical systems specialist including advanced knowledge of the SystmOne EPR, Care Identity Service (CIS) for RA position More ❯
Employment Type: Permanent
Salary: £38682.00 - £46580.00 a year
Posted:

Legal Solutions Analyst - AI Focus - London

London, United Kingdom
Circle Group
leading London-based firm. Experience Required: Proven experience in legal technology or legal operations, ideally within a law firm in a similar role/Business Analyst or Project management role. Strong understanding of AI technologies & generative AI. Familiarity with legal tech platforms (e.g., Kira, Luminance, Relativity, ContractPodAi, or similar). Excellent analytical, communication, and project management skills. A degree in Law, Computer Science, Information Systems, or a related field is preferred. Key Responsibilities: Evaluate, implement new legal tech solutions with a focus on AI and automation tools. Help drive new legal technology innovation in the firm Collaborate with legal teams to identify opportunities for process improvement through technology. Conduct market research on … benefits, including plenty of flexible working, private healthcare, bonus etc. Press apply now, or send your CV to matthew.leach @ circlerecruitment.com Keywords : Legal Solutions Analyst/Legal/Project management/AI/Legal Solutions/APM/London Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you More ❯
Employment Type: Permanent
Salary: £60,000
Posted:

Legal Solutions Analyst - AI Focus - London

London, South East, England, United Kingdom
Circle Recruitment
leading London-based firm. Experience Required: Proven experience in legal technology or legal operations, ideally within a law firm in a similar role/Business Analyst or Project management role. Strong understanding of AI technologies & generative AI. Familiarity with legal tech platforms (e.g., Kira, Luminance, Relativity, ContractPodAi, or similar). Excellent analytical, communication, and project management skills. A degree in Law, Computer Science, Information Systems, or a related field is preferred. Key Responsibilities: Evaluate, implement new legal tech solutions with a focus on AI and automation tools. Help drive new legal technology innovation in the firm Collaborate with legal teams to identify opportunities for process improvement through technology. Conduct market research on … benefits, including plenty of flexible working, private healthcare, bonus etc. Press apply now, or send your CV to matthew.leach @ circlerecruitment.com Keywords : Legal Solutions Analyst/Legal/Project management/AI/Legal Solutions/APM/London Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you More ❯
Employment Type: Full-Time
Salary: £50,000 - £60,000 per annum
Posted:

Test Manager

London, United Kingdom
Hybrid / WFH Options
Smart DCC
data, and tools. Identify and mitigate risks to the test phase early in the project lifecycle. Test Execution Manage the coordination and tracking of test execution across functional, integration, system, regression, and user acceptance testing (UAT). Actively participate in test execution where necessary, especially during high-priority or complex testing phases. Monitor test progress and quality metrics, providing … hands-on support to troubleshoot issues and remove blockers. Ensure effective defect triage and management, from identification through to resolution and retesting. Test Closure Overseethecompletionofalltestdeliverablesincludingtestcompletionreports, defect logs, and lessons learned. Ensure test exit criteria are met and agreed upon with stakeholders. Facilitate test closure gate meetings and provide detailed evaluations of test outcomes, quality risks, and improvement opportunities. … Act as a point of escalation for test-related issues and decisions. Lead by example in maintaining test discipline, quality, and traceability. Technical Skills Strong knowledge of test management tools (e.g. ADO, ALM, JIRA) Experience with both manual and automated testing processes and tools. FamiliaritywithCI/CDpipelinesandtestautomationframeworks(e.g.Selenium, JMeter) Proficiency in Unix/Linux commands and shell scripting More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Lead Information Security Analyst -Salesforce

Maidenhead, Berkshire, United Kingdom
dynaTrace software GmbH
Your role at Dynatrace We're looking for a Lead Information Security Analyst with deep expertise in Salesforce (SFDC) security to help safeguard our enterprise systems and support secure digital transformation. Dynatrace exists to make the world's software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the … specifically SFDC but others as well. • Train and coordinate with systems application owners, data custodians, technical leads, and business impact analysts on security standards, guidelines, and vendor risk management of the systems within the organization and sub organizations. • Build relationships with Dynatrace Business Systems application teams. • Create, conduct, and report on security audits and assessments for all systems … applications (custom, SaaS and 3rd Party applications). • Provide guidance and support over the teams and ensure they can meet risk management requirements and industry control frameworks for their systems/applications. • Contribute to the development and implementation of security policies, procedures, and controls. • Serve as a bridge between the Dynatrace business units and the Security Risk Management More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Physical Security - Security Program Manager, DCC Communities

London, United Kingdom
Amazon
Detection and CCTV Surveillance systems. The ideal candidate for the role will be willing and able to work in all related disciplines, at all levels; from technology research to system design and layout, oversight of construction and implementation, as well as maintenance and upgrades over the life of the system. You will have an in-depth knowledge of security … the local site managers to draw related services from the team, in a self-service manner. This includes: - Provide technical leadership for large-scale security engineering projects, coordinate security system design specifications and change management between internal teams and external vendors. - Excellent project management skills are required with ability to work in a fast-paced … tasks effectively and working seamlessly across organizational boundaries. - Securing the compliance of physical security project standards, project Scopes of Work, budgets and timelines. - Designs, develops, and implements solutions for system installations, upgrades, repairs and change outs. - Support security system equipment commissioning. - Completing the final Test and Acceptance of security systems. - Build and deploy training programs for all users More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Project Engineer Reigate (Hybrid)

Reigate, Surrey, United Kingdom
Hybrid / WFH Options
Intec Group
Annual leave 20 days, increasing with level of service Up to £50,000, depending on experience Reports to Head of Project Management Sweethaven is part of the inTEC GROUP. We are education technology specialists and have a proven track record working with independent schools and colleges to deliver enterprise-grade IT systems, support and knowledge that enable quality … interaction with clients and internal teams. Day-To-Day Responsibilities Project Execution: Delivery and implementation of Infrastructure & Modern Work projects, meeting quality assurance standards and exceeding customer expectations. Maintain system documentation and update project records. Attend both internal and external project meetings as required. Ensure all tasks align with cybersecurity best practices. Ensure early identification of out of scope … project implementation and escalate to the Project Manager where out of scope work is requeste. Interpret customer requirements; speak with customers to understand their needs and relay this information to the Sales or Project teams. Work closely with the aligned Project Manager, keeping them informed of project progress and issues. Serve as liaison with other departments in the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Analyst, Graduate Programme September 2025, Management Consulting

London, United Kingdom
Hybrid / WFH Options
CF
the uptake of innovation including access, pathway transformation, and use of data & digital, and how they partner with health systems to improve patient outcomes. We have achieved Chartered Management Consulting (ChMC) accreditation for our learning and development programme, the highest recognition in the field, meaning you will be embarking on a successful training programme, leading to associate chartered … management consulting experience after 3 years and full accreditation after 5 years. Our Analyst training programme Our accredited training programme has been running for 7 years now and we have seen our staff develop, grow and be promoted to the leadership team. Whether your preference is to follow a path in the consulting team or in the data … include, but are not limited to: Structure and carry out task driven analysis to support the project under supervision Ensure accurate use of data and checking outputs Synthesise information and make use storyline to create high quality visual material Build effective relationships with peers within the client group Contribute to development of high-quality extension proposals, including exhibits More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Data Specialist

Wokingham, Berkshire, South East, United Kingdom
Hybrid / WFH Options
Queen Square Recruitment Limited
data sourcing, data flows, or lineage. Experience in data modelling (to support entity-driven authoritative data sources). Strong understanding of data governance frameworks and practices. Proven stakeholder management skills across technical and non-technical audiences. Excellent communication skills, both written and verbal. Analytical mindset with strong problem-solving abilities. Ability to work independently as well as in … collaborative, cross-functional teams. Desirable skills: Certifications such as DAMA CDMP. Degree in Computer Science, Information Systems, Data Science, or related field. Experience with data management tools and technologies. Exposure to data lineage initiatives. Esther Urtecho Senior Delivery Consultant London | Bristol | Amsterdam More ❯
Employment Type: Contract
Rate: Up to £470 per day
Posted:

Manager - Application Health (IC)

London, United Kingdom
London Stock Exchange Group
providing insight and feedback on targeted risk reduction activity. This role is within a broader Security Architecture team comprising both Secure Design and the Cyber Third Party Risk Management (TPRM) groups. Other teams within the Security Architecture function work with engineering teams; with a separate group delivering a formal control function for Security Architecture. An element of this … the Group's overall security and technology risk posture. Reports to: Director - Security Architecture Key Relationships & Committees Senior Manager - Cyber TPRM Head of Cyber GRC (and team) Business Information Security Officers Security Domain Forum and other relevant Domain Fora Business Aligned Principal Security Architects Security Architecture Review Team CyberSecurity Engineering CyberSecurity Application Security Team Cloud Security Architecture Various … to the Group Critical thinker Problem solving skills, ability to work under pressure and self-starter Applied understanding of topics such as authentication, access control, encryption, cloud security, operating system security, network security, database security. Business and sector expertise Preferred prior experience in the financial services and/or technology sector or other highly sector. Leadership and management More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Software Engineer

Maidenhead, Berkshire, United Kingdom
Ultra Electronics Group
team that pushes boundaries and drives meaningful change in intelligence and communications. Cyber Business Our Cyber business unit is at the forefront of pioneering advanced cryptographic and key management solutions, facilitating the confidential exchange of vital information for customers operating at both tactical and strategic echelons. Join our team and participate in the innovation that ensures … team that pushes boundaries and drives meaningful change in intelligence and communications. Cyber Business Our Cyber business unit is at the forefront of pioneering advanced cryptographic and key management solutions, facilitating the confidential exchange of vital information for customers operating at both tactical and strategic echelons. Join our team and participate in the innovation that ensures … software development process to ensure high quality and timely software deliverables. Apply object-oriented design techniques to enable code re-use and integration with testing frameworks Review and understand system design artefacts to enable the derivation of software requirements and architecture that meet the high-level system requirements. Design, document, review and maintain the software design using modelling More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Consultant or Consultant - Systems Engineering

Birmingham, Staffordshire, United Kingdom
Energy Systems Catapult
policy expertise. They draw on sector-leading test facilities, modelling tools, and data collected from our back catalogue of more than 500 research projects. We use that 'whole energy' system capability to support innovative companies small and large - to test, trial and scale their new products and services. Our impact comes when those innovators attract new customers, new investment … to engineering excellence across the Energy Systems Catapult. Systems engineers bring a broad-based engineering skillset making them capable of understanding the requirements, design, implementation, and verification of whole system energy solutions. The role is fundamental in translating customer needs and requirements into appropriate solutions. It requires the successful candidate to work in and/or manage multidisciplinary teams … to develop system level solutions across a wide range of collaborative energy system projects that may include marine, offshore wind, and solar technologies, and address areas such as hydrogen, low carbon heating and transport. You will provide systems engineering expertise across all stages of the project lifecycle and be responsible for translating customer needs into acceptable system More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Software Test Engineer

London, United Kingdom
Synergy Solutions International Limited
develop, test and maintain applications and services to achieve the stated business and technology goals within required budgets and timelines. Software Test Engineer Apply for this position Quality management tools (Micro Focus Quality Center, TestDirector, Test Manager, TestLink, SpiraTest, TestRail, HP-ALM (QC to organize and manage all phases of the software testing process including planning, running tests … If requirements are incomplete, they need to ask meaningful questions that will yield more information and help perform testing effectively; Write and execute test cases to find system bugs like UI and usability issues, etc. Provide inputs on high-level test scenarios, challenges, risks, resources, test estimates, etc., during test planning meetings; in some cases, STEs can … the wholebug life cycle; test estimation techniques; Ability to work in an Agile environment; Critical thinking and analytical skills to examine bug reports and prioritize necessary tests, what information to include in the daily status reports, prioritize and estimate task execution; Good communication and teamwork skills to interact with project team members, clients Programming skills are always a More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Engineer / 1st Line & 2nd Line Technical Support Analyst

London, South East, England, United Kingdom
AWD online
issues to specialist teams. As the IT Support Engineer/1st Line & 2nd Line Technical Support Analyst you'll need to be an excellent communicator with strong time management skills. Proactively manage your call queue, prioritise tickets, and provide regular, high-quality updates to users. Your attention to detail will ensure all ticket information is accurate … and Onboarding: Handle the complete lifecycle of user accounts, from creating new starters and configuring mailboxes to managing permissions and supporting the leaver process Efficient Call and Ticket Management: Master your call queue and prioritise tickets effectively. You'll keep users informed with regular updates and ensure all ticket information is detailed and accurate, maintaining the …/11 DNS and DHCP Other experience (nice to have) Microsoft Office 365 EntraID/Active Directory Cyber Security Networking and WiFi Locker JumpCloud Papercut printing and print management Apple School Manager ITIL v3/v4 Foundation Certification Experience of working in a structured, ITIL environment Experience of working towards specific SLAs Experience of working with high volume More ❯
Employment Type: Full-Time
Salary: £28,000 per annum
Posted:

Technology Integration Specialist

Blandford Forum, Dorset, United Kingdom
WeAreTechWomen
Details We are seeking a Technology Integration Specialist to join our global HPC and Digital Platform team. This is a high-impact, senior-level position responsible for advanced Linux system administration, 3rd line support escalation, and the deployment of next-generation compute platforms. You'll play a key role in delivering cutting-edge infrastructure projects, collaborating with global teams … Control Review Boards (CCRB) and drive continual service improvement initiatives. Provide 24x7 on-call support on a rotational basis for critical incidents and scheduled maintenance. Utilize Jira Service Management and other ITSM tools to manage escalations, track issues, and document changes. Support in-house applications and ensure alignment with infrastructure policies. Balance support responsibilities with project delivery in … cross-functionally with development, security, and operations teams to align IT services with business needs. Qualifications Degree in any of the following disciplines: Computer Science, Computer Engineering, Computer Information Systems or related computing subjects. Key Skills & Experience Essential 5+ years of Linux administration experience, ideally in an HPC environment. Strong troubleshooting and IT service management skills. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Specialist

London, United Kingdom
Pantera Capital
tools across multiple operating systems, and will be responsible for ensuring all employees have the technical support needed to perform their tasks efficiently. This role involves direct technical support, system troubleshooting, and maintaining our IT infrastructure to ensure high availability and security. Responsibilities Provide first-level contact and convey resolutions to user issues via the help desk system … macOS, Windows, and ChromeOS platforms. Troubleshoot and resolve hardware, software, and networking issues for end-users across different operating systems. Support and train users on Rippling for HR management, GSuite for productivity, Slack for communication, and Tailscale for secure network access, ensuring compatibility and optimal performance on various OS platforms. Manage user accounts, permissions, and access rights across … and transitions to new technologies, ensuring cross-OS compatibility. Work with other IT team members to plan and execute these projects effectively. Basic Qualifications Bachelor's degree in Information Technology, Computer Science, or equivalent experience. 4+ years of experience in IT support, ideally within a tech or SaaS-focused company, supporting macOS, Windows, and ChromeOS. Preferred Skills & Experience More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Tech Ops Engineer, Europe

Redhill, Surrey, United Kingdom
Hybrid / WFH Options
Travelers Canada
Technology Operations Center provides assistance for the technology needs of employees. As the Senior Technology Operations Engineer you will support either the Incident Response Team or the Problem Management Team within the Technology Operations Center. You will manage and provide technology solutions for basic and complex issues for lines of business and/or technology areas across the … Library processes and event management. Excellent communication skills with the ability to translate technical concepts into relevant business terms. Demonstrated independently research, analyze and pinpoint root cause of significant system outages in pressure situations and provides recommendations and can understand what corrective actions are necessary to resolve and restore services to critical business systems. Excellent ability to manage multiple … priorities simultaneously and follow through to ensure timely completion. Exemplify the ability to provide critical system support and service across Middleware technologies including Application and Web servers, SSO technologies, Automation tools, scripting, monitoring and analysis tools, and/or network technologies. Strong technical aptitude with the ability and initiative to quickly learn new infrastructure technologies and deploy new concepts More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Client Services Analyst

Liverpool, Merseyside, North West, United Kingdom
BDO
We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They … are operating within defined KPI and SLA targets. You will; Provide customer centred support adhering to BDO Quality and service level agreements. Provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agreed KPI measurements. Ensure troubleshooting steps are followed consulting documentation, knowledge base, various support systems and … appropriate websites Ensure regular ticket updates to manage customer expectations Ensure timely call resolution with agreement from the client Ensure that all calls logged contain detailed information regarding the issue/request, along with troubleshooting steps taken prior to escalating Provide first point of contact for any escalation for users throughout the business and external clients Effective Queue More ❯
Employment Type: Permanent
Posted:

Quality Compliance Executive

Bracknell, Bracknell Forest, Berkshire, United Kingdom
Jam Management Consultancy ltd
to-end quality and regulatory functions across the business. What you’ll be doing: As a Quality Compliance Executive Policies, Procedures & Process Governance Supporting the delivery of strategic management plans that align with the company’s ISO and regulatory obligations. Managing the Compliance & Regulatory Calendar—ensuring each department knows what's needed and when. Helping teams build out … document and follow clear procedures, tracking evidence to demonstrate compliance. Coordinating audits and keeping records of key business processes. Driving awareness and training around data privacy, information security, and wider compliance responsibilities. Working closely with the People Team to ensure all staff stay trained and informed on relevant standards across Quality, Security, Environmental and Privacy frameworks. Continuous Improvement … Acting as a key support to the Chief Information Security Officer (CISO) to nurture a culture of continuous improvement. Identifying opportunities to refine or enhance quality systems and business compliance practices. Certifications & Risk Management Taking ownership of certification activities such as ISO 9001, ISO 14001, ISO 22301, ISO 27001 and PCI-DSS. Coordinating internal and external More ❯
Employment Type: Permanent
Salary: £50000 - £60000/annum
Posted:
Management Information System
England
10th Percentile
£31,250
25th Percentile
£35,854
Median
£55,000
75th Percentile
£73,750
90th Percentile
£89,125