Senior Service Desk Analyst
- Hiring Organisation
- HM TREASURY-1
- Location
- Durham, County Durham, UK
- Employment Type
- Full-time
Service Desk? Do you want to have a role that combines hands-on delivery with day-to-day coordination, quality assurance, and mentoring responsibilities? If so, then read on! \n About the Team \n The Financial Analytics Control and Technology (FACT) team is a friendly and collaborative team that sits … Senior Service Desk Analyst provides senior operational support to the Service Desk, combining hands-on delivery with day-to-day coordination, quality assurance, and mentoring responsibilities. The role ensures issues are resolved efficiently, brought up appropriately, and owned through to resolution following agreed service levels. The Senior Service Desk Analyst ...