people who have: Qualifications & Experience Degree or relevant professional qualification (e.g., Microsoft MCP, MCSA, MCSE, MCIPT) preferred but not essential. Proven experience in an IT-related environment, ideally involving management of complex computer systems such as the Microsoft Azure ecosystem. Background in IT service delivery and support functions. Experience supporting cloud-based telephone systems (desirable). Proficiency with the … Office suite (essential). Experience managing Office 365 and OneDrive (essential). Strong knowledge of Microsoft Windows 10/11, Windows Server, Active Directory, and Microsoft Exchange. Experience with MobileDeviceManagement (MDM) solutions. Proven track record in implementing and managing Microsoft Azure environments (essential). Skills & Attributes Excellent organisational, analytical, evaluation, and problem-solving skills. Strong More ❯
people who have: Qualifications & Experience Degree or relevant professional qualification (e.g., Microsoft MCP, MCSA, MCSE, MCIPT) preferred but not essential. Proven experience in an IT-related environment, ideally involving management of complex computer systems such as the Microsoft Azure ecosystem. Background in IT service delivery and support functions. Experience supporting cloud-based telephone systems (desirable). Proficiency with the … Office suite (essential). Experience managing Office 365 and OneDrive (essential). Strong knowledge of Microsoft Windows 10/11, Windows Server, Active Directory, and Microsoft Exchange. Experience with MobileDeviceManagement (MDM) solutions. Proven track record in implementing and managing Microsoft Azure environments (essential). Skills & Attributes Excellent organisational, analytical, evaluation, and problem-solving skills. Strong More ❯
written. About Us NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and … unlimited onboarding, training, and support. NinjaOne is on G2 in endpoint management, patch management, remote monitoring and management, and mobiledevice management. What You'll Love Grow personally and professionally with one of the fastest growing companies. Access to our Corporate Benefits Platform (with discounts for brands such as Expedia, FitX, Zalando and many more More ❯
written. About Us NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and … unlimited onboarding, training, and support. NinjaOne is on G2 in endpoint management, patch management, remote monitoring and management, and mobiledevice management. What You'll Love Grow personally and professionally with one of the fastest growing companies. Access to our Corporate Benefits Platform (with discounts for brands such as Expedia, FitX, Zalando and many more More ❯
written. About Us NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and … unlimited onboarding, training, and support. NinjaOne is on G2 in endpoint management, patch management, remote monitoring and management, and mobiledevice management. What You'll Love Grow personally and professionally with one of the fastest growing companies. Access to our Corporate Benefits Platform (with discounts for brands such as Expedia, FitX, Zalando and many more More ❯
Extensive experience in IT infrastructure support and administration. Strong technical knowledge in Microsoft 365, Google Workspace, Windows OS, Active Directory, Backup and Disaster Recovery. Proficient in Identity and Access Management platforms (e.g., Entra ID, Okta). In-depth understanding of server technologies, enterprise storage, network protocols, and infrastructure components. Skilled in managing and deploying resources within public cloud environments … e.g., Microsoft Azure, AWS). Familiar with virtualisation infrastructure (e.g., VMware, Nutanix, Hyper-V, Azure Stack HCI). Knowledgeable in MobileDeviceManagement platforms (e.g., Intune, Mosyle, JAMF). Well-versed in ITIL frameworks and best practices. Experience with Desktop as a Service (e.g., Citrix, AVD), automation tools (e.g., PowerShell, Power Automate), and Linux OS. Excellent problem More ❯
Extensive experience in IT infrastructure support and administration. Strong technical knowledge in Microsoft 365, Google Workspace, Windows OS, Active Directory, Backup and Disaster Recovery. Proficient in Identity and Access Management platforms (e.g., Entra ID, Okta). In-depth understanding of server technologies, enterprise storage, network protocols, and infrastructure components. Skilled in managing and deploying resources within public cloud environments … e.g., Microsoft Azure, AWS). Familiar with virtualisation infrastructure (e.g., VMware, Nutanix, Hyper-V, Azure Stack HCI). Knowledgeable in MobileDeviceManagement platforms (e.g., Intune, Mosyle, JAMF). Well-versed in ITIL frameworks and best practices. Experience with Desktop as a Service (e.g., Citrix, AVD), automation tools (e.g., PowerShell, Power Automate), and Linux OS. Excellent problem More ❯
budget Maintain excellent customer service standards Proactively managing client relationships and contract renewals Identify and implement continuous improvement initiatives for IT processes and support workflow Skills: Experience in IT management within an MSP or multi-client environment Proven leadership skills, including mentoring, coaching and performance management Proficiency with PSA/ITSM tools (eg. ServiceNow, ConnectWise, Autotask) Ideally have … core technical skills and knowledge with macOS and ios troubleshooting, windows, mobiledevicemanagement (Addigy, Jamf), SaaS platforms, data backup and recovery Project management skills Excellent communication skills Familiarity with AI and emerging technologies to drive operational innovation and efficiency If you are a collaborative team player, who thrives in a fast paced, multi-client environment More ❯
budget Maintain excellent customer service standards Proactively managing client relationships and contract renewals Identify and implement continuous improvement initiatives for IT processes and support workflow Skills: Experience in IT management within an MSP or multi-client environment Proven leadership skills, including mentoring, coaching and performance management Proficiency with PSA/ITSM tools (eg. ServiceNow, ConnectWise, Autotask) Ideally have … core technical skills and knowledge with macOS and ios troubleshooting, windows, mobiledevicemanagement (Addigy, Jamf), SaaS platforms, data backup and recovery Project management skills Excellent communication skills Familiarity with AI and emerging technologies to drive operational innovation and efficiency If you are a collaborative team player, who thrives in a fast paced, multi-client environment More ❯
Clarifying client system specifications, understanding working practices and the nature of the customers’ business. Working at customer sites, liaising with staff at all levels within their organisation - good stakeholder management is therefore a pre-requisite. Developing new technologies and then implementing these. Presenting solutions in clear and consistent written or oral reports using Word, Excel and PowerPoint. Designing, testing … DNS, Group Policy Virtualization technologies including Hyper-V or VMware Network hardware including Routers, Firewall, Switches, Wi-Fi (Vendor Neutral) Storage including SAN, NAS, SCSI, iSCSI and Fibre Channel MobileDeviceManagement, Security products Backup and DR technologies with a strong understanding of BCP. Package: £45,000 Salary reviews, career progression, training and certifications. On Call Allowance More ❯
2nd line support for hardware, software, and peripherals. Troubleshoot and resolve incidents and service requests via ticketing system, phone, email, and in-person. Configure, deploy, and maintain desktops, laptops, mobile devices, and printers. Support Windows OS, Mac OS, Microsoft 365, and other enterprise applications. Assist with onboarding/offboarding processes including account setup and hardware provisioning. Support video conferencing … teams to escalate and resolve complex issues. Participate in EUC projects such as hardware refreshes, software rollouts, and system upgrades. Ensure compliance with IT policies, security standards, and asset management practices. Attend weekly cadence meetings with leadership and teammates to collaborate and share ideas. You may also be required to take on additional duties, responsibilities and activities appropriate to … roles. Strong knowledge of Windows 10/11, Microsoft 365, Active Directory, and basic networking. Experience with remote support tools and ticketing systems (e.g., TeamViewer, ServiceNow). Familiarity with mobiledevicemanagement (MDM) platforms (e.g. InTune, Entra, AAD) Excellent communication and customer service skills. Experience in a corporate/enterprise environment. Ability to work independently and prioritize More ❯
practices. This role ensures the smooth and reliable operation of systems that underpin high-quality patient care and contribute to overall organisational effectiveness. By combining technical IT support, data management, and information governance administration, the post helps drive the secure, efficient, and innovative use of digital technologies across the organisation. We are proud to offer a wide range of … and Leigh Hospice on Tuesday 02 September 2025. Main duties of the job The successful candidate will have: IT-related degree or equivalent experience in IT and digital systems management, demonstrating a strong foundation in managing and supporting digital infrastructure. Proven experience in first-line IT support, demonstrating the ability to respond effectively to technical queries, support day-to … day IT operations, and proactively attempt to resolve second-line issues where appropriate before escalation. Familiarity with IT system maintenance, troubleshooting, and hardware/software management, including routine maintenance of platforms such as Microsoft Office products and Microsoft Azure Familiarity with NHS systems and processes, including NHS Care Records Service Cards is desirable. The role is available 37 hours More ❯
operations, with real-time tracking and data gathered from vehicles (and sensors) in the field and ingested into our cloud-based platform. Through features spanning diagnostics, routing, maintenance, fuel management, electrification and sustainability, analytics/reporting, mobiledevicemanagement, compliance with ELD regulations, and extensive 3rd party integrations with our APIs, we are the comprehensive solution … forklifts etc). Your team's capabilities are the foundation for driving a wide range of products built on top of this data (e.g. Maintenance, Sustainable Fleet/EV Management features, etc). You will own public APIs that help Samsara's customers manage their vehicle and asset lifecycle on our platform. We are looking for a technical Product … trends in our operating geos, in customer fleets, and by closely partnering with other Samsara product managers. Derive insights that can be surfaced both internally and to customers about device healthiness, including metrics generation and data accuracy. Develop a new Telematics offer for Heavy Duty vehicles Collaborate with Engineering to drive the team's quarterly release plans and long More ❯
preferred, ServiceNow and others acceptable) Support Microsoft 365 environment and related technologies Provide meeting room and AV support to ensure high service availability Support and deploy desktops, laptops, and mobile devices using tools like Intune Work collaboratively with other IT teams to escalate and resolve complex issues Maintain a high level of customer service and timely communication throughout issue … a trading floor or high-pressure financial environment Strong technical troubleshooting across Windows, Microsoft 365, and end-user devices Familiarity with bespoke trading applications such as Bloomberg Experience with mobiledevicemanagement (preferably Microsoft Intune) Proficiency with service desk tools (Avanti, ServiceNow, etc.) Understanding of business priorities and ability to triage support based on impact and urgency More ❯
preferred, ServiceNow and others acceptable) Support Microsoft 365 environment and related technologies Provide meeting room and AV support to ensure high service availability Support and deploy desktops, laptops, and mobile devices using tools like Intune Work collaboratively with other IT teams to escalate and resolve complex issues Maintain a high level of customer service and timely communication throughout issue … a trading floor or high-pressure financial environment Strong technical troubleshooting across Windows, Microsoft 365, and end-user devices Familiarity with bespoke trading applications such as Bloomberg Experience with mobiledevicemanagement (preferably Microsoft Intune) Proficiency with service desk tools (Avanti, ServiceNow, etc.) Understanding of business priorities and ability to triage support based on impact and urgency More ❯
the following disciplines: Server, Storage & Network Virtualization & Consolidation (focused primarily on HPE Solutions, but other OEM experience is a plus) VMware, Microsoft End User Computing: Virtual Desktop Infrastructure and MobileDeviceManagement Citrix XenDesktop, VMware Horizon Private, Public, and most importantly: Hybrid Clouds Enterprise Data Protection and Data Management Solutions, such as ILM Disaster Recovery, Business … agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management as well as technical or engineering decision makers. Ability to Develop, Create and respond to Technical Requests for Proposals (RFP's) Ability to Design and Create Complex Server & Storage More ❯
service desk tools (e.g., Jira, Spiceworks) Confident using remote support tools and maintaining endpoint hardware Excellent communication and teamwork skills Experience with healthcare systems like iPM Familiarity with VoIP, mobiledevicemanagement, Veeam backups Knowledge of security tools and platforms like Lansweeper Additional Notes Right to Work: Candidates must demonstrate eligibility to work in the UK Safeguarding More ❯
Okta and Azure AD (Active Directory) Help with quoting and ordering equipment through IT suppliers including managing and maintaining IT inventory Create and maintain company policies for company MDM (MobileDeviceManagement)- Azure Intune (endpoint) and JAMF Create and maintain multi-cloud environments (Azure, AWS, OCI, GCP, Alibaba Cloud) Ensure that our workplace tech is always "up More ❯
for a Telephony & AV Technician to join our Global Investment Banks End User Computing team within the IT department. This role involves administrating the Cisco desk telephone system, supporting mobile and desk phone handsets, and maintaining AV meeting room equipment. The ideal candidate will have excellent interpersonal skills and a strong background in telephony and AV support and administration. … will own the role. Required Skills & Qualifications: Proven experience in a similar Telephony and AV Technician role. Strong knowledge of Cisco IP Telephony and video conferencing systems. Experience with mobiledevicemanagement, including BlackBerry Work, Samsung, and iPhone. Excellent problem-solving skills with the ability to diagnose and fix hardware component faults independently. Exceptional communication skills, both … AV meeting rooms, including conducting daily morning checks. Provide support for the Broadcasting Studio, assisting with the recording and broadcasting equipment used for live internal announcements. Install and support mobile phone applications and hardware for 700 devices (Samsung & iPhone). Interact daily with users at all levels, including executive management, to resolve issues and support their telephony and More ❯
and able to work without direct supervision, taking responsibility for completing assigned tasks to the required deadlines. • The ability to work under pressure and prioritise workload effectively • Experience in mobiledevicemanagement would be advantageous • Ability to communicate effectively at all levels More ❯
Network Engineer to join our on-site team supporting a highly secure client environment. The role involves delivering a managed networking service, supporting end users, and contributing to the MobileDeviceManagement (MDM) service as needed. The successful candidate will play a key role in day-to-day network operations, working proactively to monitor, maintain, and support … within enterprise or managed service environments (e.g., NOC or service desk). Proven ability to handle high-impact incidents and interface with senior engineers. Familiarity with monitoring and event management tools. Solid troubleshooting experience (network and/or server). Ability to assess outages and identify likely root causes. Competent PC and technical documentation skills. Experience working within secure More ❯
Network Engineer to join our on-site team supporting a highly secure client environment. The role involves delivering a managed networking service, supporting end users, and contributing to the MobileDeviceManagement (MDM) service as needed. The successful candidate will play a key role in day-to-day network operations, working proactively to monitor, maintain, and support … within enterprise or managed service environments (e.g., NOC or service desk). Proven ability to handle high-impact incidents and interface with senior engineers. Familiarity with monitoring and event management tools. Solid troubleshooting experience (network and/or server). Ability to assess outages and identify likely root causes. Competent PC and technical documentation skills. Experience working within secure More ❯
Technical Account Manager - Enterprise Mobility Solutions/MobileDeviceManagement We are seeking a Technical Account Manager (TAM) with strong sales capabilities to lead both the technical delivery and commercial growth of enterprise mobility solutions (primarily MDM/EMM platforms). The ideal candidate has deep technical expertise with on-premise deployments and also excels at building … customer relationships that drive revenue. This role will manage the full customer lifecyclefrom technical onboarding to commercial upsell and renewal strategy. Essential 510 years of experience in technical account management, solution engineering, or sales engineering Proven track record in MDM/EMM solution delivery and account expansion or renewal sales Hands-on experience with on-premise enterprise deployments Strong More ❯
We are seeking a proactive and customer-focused Service Desk Analyst to join our Service Management team. In this role, you will deliver prompt and professional solutions for customer requests and be the first point of contact for our internal and external users, providing essential technical support. You will receive, triage, and resolve a wide range of IT-related … incidents and service requests, ensuring a smooth and efficient user experience. Your ability to communicate effectively, diagnose issues, and escalate appropriately will be crucial to your success. Responsibilities: Incident Management: Receive and log all incoming incidents and service requests through various channels (phone, email, ticketing system). Provide first-line support to users, attempting to resolve issues at Level … support teams, providing detailed information. Track and monitor incidents, ensuring timely resolution and communication with users. Maintain accurate records of all support activities in the ticketing system. Service Request Management: Process and fulfil service requests, such as password resets, software installations, and account creations. Ensure adherence to service level agreements (SLAs) for response and resolution times. Provide clear and More ❯
consultant, working on a wide array of complex projects across multiple industries. The Role: We are seeking a proactive and customer-focused Service Desk Analyst to join our Service Management team. In this role, you will deliver prompt and professional solutions for customer requests and be the first point of contact for our internal and external users, providing essential … incidents and service requests, ensuring a smooth and efficient user experience. Your ability to communicate effectively, diagnose issues, and escalate appropriately will be crucial to your success. Responsibilities: Incident Management: Receive and log all incoming incidents and service requests through various channels (phone, email, ticketing system). Provide first-line support to users, attempting to resolve issues at Level … support teams, providing detailed information. Track and monitor incidents, ensuring timely resolution and communication with users. Maintain accurate records of all support activities in the ticketing system. Service Request Management: Process and fulfil service requests, such as password resets, software installations, and account creations. Ensure adherence to service level agreements (SLAs) for response and resolution times. Provide clear and More ❯
