MC/Truesight Monitoring SME skill for Onsite(UK) role with SC Eligibility, please help with profiles Location : Warwick/Wokingham JD Below: Implementing, configuring, and administering BMC TrueSight OperationsManagement (TSOM) and BMC Helix OperationsManagement (BHOM), which includes the migration from TSOM to BHOM. Responsibilities include troubleshooting issues, integrating systems, automating tasks with scripting … other and with third-party applications like ServiceNow/Cadalys/REmedy to create incident tickets. Performance Monitoring: Monitor system performance, conduct health checks, and generate performance reports. Proactive Management: Configure alerting mechanisms for proactive incident management and conduct root cause analysis for incidents. More ❯
Newbury, Berkshire, South East, United Kingdom Hybrid / WFH Options
Syntax Consultancy Limited
ServiceNow Architect (Telecoms) 6 Month Contract Newbury/Reading (Hybrid) £500-£550/day (Outside IR35) ServiceNow Architect needed for a 6 Month Contract. TSOM (Telecom Service & OperationsManagement) project experience with ITSM i.e other modules (TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps). A chance to work with a global IT Consultancy on a ServiceNow project for … Paying up to £550/day (Outside IR35). Start ASAP ideally in October/November 2025. Key skills, experience + tasks will include: Experienced needed TSOM (Telecom Service & OperationsManagement) implementation project toLead the design and implementation of ServiceNow modules, including ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps and custom applications. Strong experience ServiceNow ITSM and other … integrations with other enterprise systems. Ensure compliance with enterprise architecture, security, and regulatory requirements. Knowledge of ITIL/ITSM processes and best practices. Excellent problem-solving, communication, and stakeholder management skills. Paying: to £500- £550/day (Outside IR35). More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Searchability
Technical Project Manager * Fantastic opportunity for an experienced operations professional with strong technical project delivery and partner management skills.* Full-time, permanent role based in London (remote/hybrid available).* Competitive salary (£80,000 - £120,000 DOE) + equity + company benefits.* Immediate start available - ideal for candidates from telecoms, infrastructure, or hardware deployment backgrounds.* To apply … global technology company transforming how internet infrastructure is deployed and managed. Backed by leading investors, they design, build, and operate next-generation network systems that combine hardware, software, and operations into a single integrated platform. With projects spanning across commercial and enterprise environments, they're redefining how connectivity infrastructure is delivered at scale - reliably, efficiently, and globally. What will … scale global deployment operations.* Analysing partner performance data to drive continuous improvement in quality, speed, and consistency. This is a hands-on role at the intersection of project delivery, operations, and technology, offering significant scope to shape how the company scales its partner network globally. What will you need? 2-8 years' experience in project or operationsmanagementMore ❯
Office & Operations Manager Location: Caterham Permanent/full time (office based) Salary: £37,500 + benefits We are seeking an experienced Office & Operations Manager to keep our business running smoothly. It is a varied position where you'll manage day-to-day operations, oversee budgets, support the Directors as PA, and lead on areas including finance, HR … looking for variety, problem-solving, and taking ownership within an SME, this might be the end of your job search. What You'll Do Run day-to-day office operations and support the Directors. Oversee budgets (IT, marketing, furniture, entertainment). Manage accounting duties: invoicing, payments, debtor control (with outsourced payroll/tax support). Negotiate contracts, insurance, and … and appraisals. Ensure Health & Safety compliance and GDPR/data protection. Liaise with IT support and manage company systems/equipment. What We're Looking For Proven office/operationsmanagement experience. Excellent organisation and time management skills. Strong written and verbal communication. Confident with MS Office and IT systems. Knowledge of finance, HR, and business managementMore ❯
Job Description Job Title: Business Operations Manager Reporting To: CEO Department: Company Operations Location: Penta Consulting Ltd, Oaks House 16-22 West Street, Epsom, Surrey KT18 7RG (on-site 5 days a week) ABOUT PENTA CONSULTING LTD At Penta Consulting, we believe technology reaches its full potential when powered by the right people. As a leading provider of … and innovation. With over 25 years of experience, we’ve built a global reputation for delivering high-quality expertise across key areas such as software development, artificial intelligence, project management, cloud computing, cybersecurity, enterprise architecture, and data analytics. Our clients span the globe, relying on our team of specialists to deliver tailored, impactful solutions. We’re proud to be … landscape. If you're looking to join an award-winning, forward-thinking, and solution-focused team, Penta Consulting is the place to grow your career. JOB PURPOSE The Business Operations Manager is responsible for overseeing and optimising operational processes across Penta Consulting Ltd and its entities. This role focuses on driving efficiency, productivity, and compliance while ensuring alignment with More ❯
Job Description Job Title: Business Operations Manager Reporting To: CEO Department: Company Operations Location: Penta Consulting Ltd, Oaks House 16-22 West Street, Epsom, Surrey KT18 7RG (on-site 5 days a week) ABOUT PENTA CONSULTING LTD At Penta Consulting, we believe technology reaches its full potential when powered by the right people. As a leading provider of … and innovation. With over 25 years of experience, we’ve built a global reputation for delivering high-quality expertise across key areas such as software development, artificial intelligence, project management, cloud computing, cybersecurity, enterprise architecture, and data analytics. Our clients span the globe, relying on our team of specialists to deliver tailored, impactful solutions. We’re proud to be … landscape. If you're looking to join an award-winning, forward-thinking, and solution-focused team, Penta Consulting is the place to grow your career. JOB PURPOSE The Business Operations Manager is responsible for overseeing and optimising operational processes across Penta Consulting Ltd and its entities. This role focuses on driving efficiency, productivity, and compliance while ensuring alignment with More ❯
providers, ensuring performance, SLAs and service quality * Provide leadership to technical staff * Plan and coordinate infrastructure upgrades, migrations and integrations across a growing business portfolio * Manage network and server operations, ensuring uptime, resilience and business continuity. * Oversee the design and deployment of new site networks and connectivity solutions, ensuring standardisation and efficiency * Collaborate with the Security Operations Center … and compliance teams to maintain a robust security posture * Develop and enforce infrastructure policies, processes and documentation to support consistent operations and future scalability * Maintain oversight of infrastructure assets, configuration management and software licensing * Contribute strategically to IT budgeting, vendor management and continuous service improvement initiatives * Provide high-level technical oversight and guidance in areas including: Azure … infrastructure management, network protocols (TCP/IP, DHCP, DNS), firewall operations (preferably FortiGate), WAN/LAN/VPN connectivity, Microsoft and Windows Server environments Requirements * Proven experience in infrastructure/IT operationsmanagement within a multi-site environment * Demonstrable experience managing third-party MSPs and IT vendors * Strong leadership and communication skills, with the ability to More ❯
providers, ensuring performance, SLAs and service quality * Provide leadership to technical staff * Plan and coordinate infrastructure upgrades, migrations and integrations across a growing business portfolio * Manage network and server operations, ensuring uptime, resilience and business continuity. * Oversee the design and deployment of new site networks and connectivity solutions, ensuring standardisation and efficiency * Collaborate with the Security Operations Center … and compliance teams to maintain a robust security posture * Develop and enforce infrastructure policies, processes and documentation to support consistent operations and future scalability * Maintain oversight of infrastructure assets, configuration management and software licensing * Contribute strategically to IT budgeting, vendor management and continuous service improvement initiatives * Provide high-level technical oversight and guidance in areas including: Azure … infrastructure management, network protocols (TCP/IP, DHCP, DNS), firewall operations (preferably FortiGate), WAN/LAN/VPN connectivity, Microsoft and Windows Server environments Requirements * Proven experience in infrastructure/IT operationsmanagement within a multi-site environment * Demonstrable experience managing third-party MSPs and IT vendors * Strong leadership and communication skills, with the ability to More ❯
Job Title: Delivery Operations Associate Manager Location: Southampton, UK (Client Office - Onsite initially, with potential for remote work after a few weeks/months) Education: Bachelor's Degree Contract length: 1 year and 10 months Key Skills & Expertise Primary Skill: Account Delivery Management (Proficiency Level: P4) Secondary Skill: Business OperationsManagement (Proficiency Level: P3) Domain Expertise … Supply Chain - Account Delivery Management Mid level PM who has managed decent size teams, probably in an outsourced environment, who is used to managing 3rd party suppliers as well as client stakeholders. Role Overview As a Delivery Operations Associate Manager, you will play a pivotal role in managing delivery operations and driving strategic initiatives aligned with client More ❯
Southampton, Hampshire, Portswood, United Kingdom Hybrid / WFH Options
SRG
Job Title: Delivery Operations Associate Manager Location: Southampton, UK (Client Office - Onsite initially, with potential for remote work after a few weeks/months) Education: Bachelor's Degree Contract length: 1 year and 10 months Key Skills & Expertise * Primary Skill: Account Delivery Management (Proficiency Level: P4) * Secondary Skill: Business OperationsManagement (Proficiency Level: P3) * Domain Expertise … Supply Chain - Account Delivery Management * Mid level PM who has managed decent size teams, probably in an outsourced environment, who is used to managing 3rd party suppliers as well as client stakeholders. Role Overview As a Delivery Operations Associate Manager, you will play a pivotal role in managing delivery operations and driving strategic initiatives aligned with client More ❯
for managing risks inherent to the role by diligently observing internal policies and procedures Key Interfaces: Head of IT Platforms Business Transformation and Systems Development Director Head of Infrastructure & Operations Head of Transformation Enablement External Suppliers Person Specification Knowledge/Experience/Skills: Extensive experience in configuring the ServiceNow platform. Extensive experience in a busy IT department. Financial Services … background desirable Knowledge of ITIL & Service Management framework/Practices Broad knowledge of technologies across the IT landscape Ability to manage multiple conflicting priorities, adapting to changing business demands, whilst also being able to set expectations with internal customers. Diagnosis and resolution of data related errors. Full Software lifecycle knowledge: Requirements Design Development Testing Implementation Deployment and DevOps pipeline … management. Qualifications: Essential (ITIL & SCA + One of CAD, ITSM, ITOM) ITIL Foundation ServiceNow Certified System Administrator ServiceNow Certified Implementation Specialist (ITSM) ServiceNow Certified Application Developer ServiceNow Certified IT OperationsManagement Discovery Implementer Certified Implementation Specialist - Software Asset Management ServiceNow Delivery Accreditation - Legal Service Delivery Problem Solving & Judgment Customer Focus Planning & Reviewing Performance Focus Communication & Confidence About More ❯
skills and shift coverage are always available. Monitor ticket queues and ensure SLAs are exceeded Evaluate and recommend service desk tools, technologies, and ways of working to improve service management, ensuring optimal use of existing IT Service Management & Service Desk tools. Analyse Service Desk metrics to identify trends and improve performance, reporting findings to the Service OperationsManagement team to support collaborative continual improvement of the Service management offerings Track customer satisfaction relating to resolved Service Desk tickets and, where required, contact end-users directly to improve customer satisfaction. Prioritise the ongoing NOC health monitoring, maintain patch compliance lisaing with Change Management & customer facing functions Liase with Security Ops to ensure vulnerability management … patch status reports at least monthly and escalate exceptions or delays promptly Ensure minimal downtime and service disruption during patch deployment. Manage Patch exceptions and mitigations. Collaborate with Transition Management to facilitate the transition of new services and processes into operational use. Contribute to the planning, execution, and monitoring of transition projects to ensure they meet predefined objectives and More ❯
Our client, a prominent company in the retail sector, is currently seeking an IT Operations Manager to join their team on a permanent basis. This role is pivotal in overseeing the smooth running of the organisation's IT operations, ensuring optimal performance and reliability of systems and infrastructure. Key Responsibilities: Managing the day-to-day IT operations … guidance and support Managing IT budgets and resources effectively Overseeing software and hardware upgrades and installations Ensuring compliance with relevant regulations and standards Job Requirements: Significant experience in IT operationsmanagement In-depth knowledge of IT infrastructure, systems, and networks Strong leadership and team management skills Excellent problem-solving and analytical abilities Experience in developing and implementing … IT policies and procedures Understanding of security protocols and risk management Excellent communication and interpersonal skills Relevant qualifications in IT or a related field Benefits: Competitive salary Permanent role with opportunities for career progression Dynamic and supportive work environment Professional development and training opportunities Comprehensive employee benefits package If you are an experienced IT Operations Manager looking for More ❯
is responsible for the planning and control of all day-to-day maintenance activities in cooperation with the Lead Engineer and provide leadership to the site teams, including project management for maintenance related activities. This role is critical to meet Service Level Agreements (SLAs) and deliver client satisfaction, and when applicable being part of a 7x24 shift rotation. What … youll do Operations and Compliance: Lead the planning and execution of equipment or system switching procedures, overseeing the process to guarantee smooth transitions and minimize downtime in data center operations. Responsible for contributing to the DC operating efficiency and the implementation of assigned optimization measures. Consult with site management to provide solutions and adhere to SLAs agreed in … Handle technically complex and challenging situations, troubleshooting, and providing solutions for potential critical infrastructure availability. Maintenance and Repair Works: Oversee and execute maintenance and repair tasks assigned by Site OperationsManagement or planned by the Technical Ops Planning function. Contributes to decisions and if be mandated take decisions regarding maintenance tasks within local Site Management guidelines. Coordinate More ❯
deliver training materials related to SAP S/4HANA, using EnableNow. Prepare and certify Super Users to deliver end-user training; support them during deployment and hypercare. Collaborate with OperationsManagement to identify suitable Super Users (Operators, Shift Leaders, Managers). Provide first-line support and answer business-related questions from Super Users and End Users. Participate in … assignments from GPO/GPM. CANDIDATE PROFILE Experience as a Process Coordinator, Training Lead, or similar role. SAP experience, ideally with SAP S/4HANA. Strong communication and stakeholder management skills. Comfortable working in a hybrid technical/stakeholder-facing role (50/50 split). Proficient in Microsoft Office tools; experience with EnableNow is a plus. Strong organizational More ❯
Haddenham, Aylesbury, Buckinghamshire, England, United Kingdom
McCormick UK Limited
deliver training materials related to SAP S/4HANA, using EnableNow. Prepare and certify Super Users to deliver end-user training; support them during deployment and hypercare. Collaborate with OperationsManagement to identify suitable Super Users (Operators, Shift Leaders, Managers). Provide first-line support and answer business-related questions from Super Users and End Users. Participate in … assignments from GPO/GPM. CANDIDATE PROFILE Experience as a Process Coordinator, Training Lead, or similar role. SAP experience, ideally with SAP S/4HANA. Strong communication and stakeholder management skills. Comfortable working in a hybrid technical/stakeholder-facing role (50/50 split). Proficient in Microsoft Office tools; experience with EnableNow is a plus. Strong organizational More ❯
to be recruiting for a People Insight and HR Systems Manager to join our People and Strategy team. In this new role, you will be responsible for overseeing the management and optimization of HR data and systems. This role ensures the efficient operation of HR technologies, supports data-driven decision-making, and enhances the overall functionality of HR processes … through effective data management and system administration. This role is part of People and Strategy where you'll help us to build a culture and brand that people want to be part of. This is an agile working role with roughly once per week working from our Coventry office, with additional travel to the office included as and when … provide insights into HR metrics and KPIs. Utilise advanced reporting tools and techniques to create customised reports that cater to various stakeholders' needs. Present findings and recommendations to senior management to support strategic planning and decision-making. Identify and implement process improvements to enhance the efficiency and effectiveness of HR operations. Collaborate with HR leadership to develop and implement More ❯
Report to the IoTDE Geo Sales Head. Your Profile Essential skills/knowledge/experience: Significant experience in Consulting Sales, Pre-sales, and Solutioning for Digital Engineering and Manufacturing Operations, as well as Smart Manufacturing (covering Industry 4.0, IoT technologies, solutions, and services) across Discrete and Process industries such as Aero, Auto, CPG, Life Sciences, Energy, Chemical, Heavy Engineering … in the sector. Experience engaging with CXO and Director-level executives across IT and Business functions within client enterprises. Strong grasp of Digital Engineering and Smart Manufacturing concepts, Manufacturing OperationsManagement, IT-OT convergence, Edge-to-Cloud technologies, Digital Twins, and Connected Digital Enterprises. Proven track record of collaborating within a matrix organization and managing onsite-offshore delivery More ❯
Report to the IoTDE Geo Sales Head. Your Profile Essential skills/knowledge/experience: Significant experience in Consulting Sales, Pre-sales, and Solutioning for Digital Engineering and Manufacturing Operations, as well as Smart Manufacturing (covering Industry 4.0, IoT technologies, solutions, and services) across Discrete and Process industries such as Aero, Auto, CPG, Life Sciences, Energy, Chemical, Heavy Engineering … in the sector. Experience engaging with CXO and Director-level executives across IT and Business functions within client enterprises. Strong grasp of Digital Engineering and Smart Manufacturing concepts, Manufacturing OperationsManagement, IT-OT convergence, Edge-to-Cloud technologies, Digital Twins, and Connected Digital Enterprises. Proven track record of collaborating within a matrix organization and managing onsite-offshore delivery More ❯
Report to the IoTDE Geo Sales Head. Your Profile Essential skills/knowledge/experience: Significant experience in Consulting Sales, Pre-sales, and Solutioning for Digital Engineering and Manufacturing Operations, as well as Smart Manufacturing (covering Industry 4.0, IoT technologies, solutions, and services) across Discrete and Process industries such as Aero, Auto, CPG, Life Sciences, Energy, Chemical, Heavy Engineering … in the sector. Experience engaging with CXO and Director-level executives across IT and Business functions within client enterprises. Strong grasp of Digital Engineering and Smart Manufacturing concepts, Manufacturing OperationsManagement, IT-OT convergence, Edge-to-Cloud technologies, Digital Twins, and Connected Digital Enterprises. Proven track record of collaborating within a matrix organization and managing onsite-offshore delivery More ❯
Report to the IoTDE Geo Sales Head. Your Profile Essential skills/knowledge/experience: Significant experience in Consulting Sales, Pre-sales, and Solutioning for Digital Engineering and Manufacturing Operations, as well as Smart Manufacturing (covering Industry 4.0, IoT technologies, solutions, and services) across Discrete and Process industries such as Aero, Auto, CPG, Life Sciences, Energy, Chemical, Heavy Engineering … in the sector. Experience engaging with CXO and Director-level executives across IT and Business functions within client enterprises. Strong grasp of Digital Engineering and Smart Manufacturing concepts, Manufacturing OperationsManagement, IT-OT convergence, Edge-to-Cloud technologies, Digital Twins, and Connected Digital Enterprises. Proven track record of collaborating within a matrix organization and managing onsite-offshore delivery More ❯
london (city of london), south east england, united kingdom
Tata Consultancy Services
Report to the IoTDE Geo Sales Head. Your Profile Essential skills/knowledge/experience: Significant experience in Consulting Sales, Pre-sales, and Solutioning for Digital Engineering and Manufacturing Operations, as well as Smart Manufacturing (covering Industry 4.0, IoT technologies, solutions, and services) across Discrete and Process industries such as Aero, Auto, CPG, Life Sciences, Energy, Chemical, Heavy Engineering … in the sector. Experience engaging with CXO and Director-level executives across IT and Business functions within client enterprises. Strong grasp of Digital Engineering and Smart Manufacturing concepts, Manufacturing OperationsManagement, IT-OT convergence, Edge-to-Cloud technologies, Digital Twins, and Connected Digital Enterprises. Proven track record of collaborating within a matrix organization and managing onsite-offshore delivery More ❯
Managerto Plan, manage, and execute infrastructure and technology projects to ensure efficient completion within budget and deadlines.Join us in shaping the future of connectivity! Your passion for project and operationsmanagement and can-do attitude will be your most important attributes, but the following experience will also help: Proven experience managing infrastructure and technology projects across multiple sites. … Strong understanding of project management methodologies and tools such as MS Project and Fieldwire. In-depth technical knowledge of infrastructure and network technologies, including copper and fibre optic cabling. Experience in client-facing roles and managing relationships with enterprise clients and stakeholders. Certified Telecommunications Project Manager qualification (CTPM) and ECS Network Infrastructure Managers Card. Location : Remote - Covering the Greater More ❯
ServiceNow Architect (Telecoms) 6 Month Contract Newbury/Reading (Hybrid) £500-£550/day (Outside IR35) ServiceNow Architect needed for a 6 Month Contract. TSOM (Telecom Service & OperationsManagement) project experience with ITSM i click apply for full job details More ❯
Overview PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. At PagerDuty, you'll tackle complex problems, collaborate … s IT, Engineering and Support organizations. Demonstrates hands-on PagerDuty Product knowledge by applying it to the customer's business priorities. Guide a customer on process, people and change management best practices to drive customers adoption of real time operations. Proactively identify risks to the customer achieving their stated business goals and work with the sales team to build … per year Company-wide hack weeks Mental wellness programs Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core More ❯