scope (supply creation, customer acquisition, etc.). Collaborate closely with business & top management: supporting their needs, providing tools to ease access to insights, easing performancemonitoring, sharing your analysis & recommendations in an impactful way to get their buy-in. YOU ARE IN THE RIGHT PLACE IF: You have More ❯
reports, PivotTables, and dashboards to provide real-time operational insights. - Assist with the implementation and development of Power BI dashboards for trend analysis and performance monitoring. - Learn and apply SQL skills to extract and manipulate data from business systems. - Automate key data processes to improve reporting accuracy and reduce More ❯
Droitwich Spa, England, United Kingdom Hybrid / WFH Options
Airband Community Internet
scalable and compliant with architectural standards. Additionally, they will play a key role in enforcing adherence to the approved network design and maintaining high performance and reliability. Key Responsibilities: Accountable for Network availability including • Ensure stable and reliable network services • Day-to-day network performancemonitoring • Network … troubleshooting and fault analysis; hardware troubleshooting and repair • Trouble ticket generation and response; carrier interface and escalations • Deployment and maintenance of network monitoring, analysis and reporting tools • Analysis of problems and effective fault diagnosis and system recovery • Collaborative engagement with Network Operations and Architecture Teams Network management tasks including More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Eteam Workforce Limited
Description: Strong hands-on experience in SolarWinds database programming and configuration, including: Upgrading and patching the SolarWinds platform to ensure stability, security, and optimal performance Custom widgets, NOC dashboards, and performancemonitoring Proven ability to optimise and manage SolarWinds for network visibility and troubleshooting General requirements: Requirements More ❯
Strong hands-on experience in SolarWinds database programming and configuration, including: * Upgrading and patching the SolarWinds platform to ensure stability, security, and optimal performance * Custom widgets, NOC dashboards, and performancemonitoring * Proven ability to optimise and manage SolarWinds for network visibility and troubleshooting General requirements: * Requirements will More ❯
Barnsley, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Blue Octopus Recruitment Ltd
Hours: Full Time, 35 hours per week Mon - Fri Our client have an exciting opportunity to join their friendly and forward-thinking Programmes and Performance team in this well-respected, award-winning organisation managing an £11 billion pension fund. They are both a local authority and a pension fund … SharePoint folders, structured PDFs and CSV exports). Your work on this will support management across the organisation in corporate reporting and management of performance as well as decision-making . You will be responsible for identifying opportunities to improve data collection, and reporting methodologies to enhance efficiency and … stored. Confidence to develop and deliver reporting dashboards in Microsoft Power BI from the outset. An understanding of service development, implementation and evaluation, utilising performancemonitoring systems. Our client would like you to have proven experience in a similar role, excellent attention to detail to ensure accuracy and More ❯
Walsall, Staffordshire, United Kingdom Hybrid / WFH Options
HomeServe UK
of service availability and resolution, driving a user-focused support culture and continuous improvement in customer satisfaction (CSAT). Use ServiceNow to monitor team performance and operational trends, ensuring support KPIs and SLAs are consistently met. End User Device Support Oversee the effective support and deployment of end-user … needs and regulatory evidencing requirements such as SOX are well-managed. Vendor Management Act as the senior lead for technology vendor relationships, overseeing contract performance, governance, and value delivery. Conduct regular supplier reviews and ensure alignment with business objectives and IT service standards. Major Incident Management Lead the response … long-term service resilience. Data-Led Improvement Leverage ServiceNow and other platforms to monitor service trends, identify efficiency opportunities, and drive improvements in team performance and CSAT. Present clear, concise insights to influence operational decisions and inform service strategy. Stakeholder Collaboration Partner with IT and business colleagues including Infrastructure More ❯
with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby - Experience with tools for automation (building, testing, releasing or monitoring) - 3+ years of DevOps or SysOps in a large-scale software development environment experience PREFERRED QUALIFICATIONS - Knowledge of and proficiency in the use of … Python scripting language - Experience on highly concurrent, high throughput systems and knowledge of complex distributed systems - Experience with distributed operational health and performancemonitoring systems - Experience with iterative, agile development methodologies (including scrum) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you More ❯
Management & Troubleshooting: Serve as the Level-3/4 escalation point for digital service-related issues, collaborating with IT and engineering teams for resolution. PerformanceMonitoring & Reporting: Establish and track KPIs for digital service performance, leveraging data-driven insights for continuous improvement. Customer & Partner Support: Provide operational More ❯
West Malling, England, United Kingdom Hybrid / WFH Options
Cantium Business Solutions
cloud networks, particularly Azure, with hands-on experience supporting and configuring cloud-based infrastructure. Strong skills in using network management tools (e.g., SolarWinds) for performancemonitoring, troubleshooting, and reporting. Proven experience in mentoring and coaching junior engineers, with a focus on team development and continuous improvement. A proactive … Lan infrastructure (Meraki/Cisco WLC and AP’s). Hands-on experience with security infrastructure (e.g., Firewalls, VPNs, SSL Certificates). Experience using monitoring tools (e.g., SolarWinds). Experience working with cloud networks (Azure). Excellent communication (written + verbal) and problem-solving skills, with a customer-focused More ❯
emerging AI applications. 🔹 Collaborate with external partners, including other government agencies and industry bodies. 🔹 Provide technical leadership on machine learning deployment, MLOps, and model performancemonitoring . Key Requirements ✅ Expertise in Data Science & Machine Learning , including supervised/unsupervised learning, deep learning, and generative AI. ✅ Strong understanding of More ❯
and Server Maintenance & Operation: Maintenance, management, operation, installation, configuration, and replacement of network equipment Troubleshooting and recovery response in case of system failures Continuous performancemonitoring and early detection and preventive resolution of potential issues Maintenance and operation of servers (e.g., email servers, web servers) Support for End More ❯
and Server Maintenance & Operation: Maintenance, management, operation, installation, configuration, and replacement of network equipment Troubleshooting and recovery response in case of system failures Continuous performancemonitoring and early detection and preventive resolution of potential issues Maintenance and operation of servers (e.g., email servers, web servers) Support for End More ❯
implementing continuous security posture management. Leading identity management strategy, integrating user directories and secure SSO. Leading client network strategy, managing RAM sharing and network performance monitoring. Benefits Discretionary bonus scheme. 25 days' annual leave + 5 additional days for training/exams or volunteering. Travel and accommodation expensed where More ❯
while mentoring a close-knit team. About the Role As the IT Operations Team Leader, you'll be responsible for the day-to-day performance of the technical support team, ensuring services are delivered efficiently and to the highest standard. You'll take ownership of SLA management, incident handling … role in team development and customer satisfaction. Key Responsibilities Lead and coordinate the daily activities of the 2nd & 3rd Line Support Team Monitor service performance against SLAs, identifying areas for improvement Develop and manage customer satisfaction metrics including CSAT and NPS Act as Incident Manager during major incidents, ensuring … members, identifying training and development opportunities Ensure documentation, processes, and reporting are accurate and up to date Report regularly to senior leadership on service performance and team progress Skills & Experience Required Proven experience in an IT team leadership or supervisory role Strong knowledge of IT systems, service desk operations More ❯
to Life: Take the lead in initiating, designing, and executing integration projects, ensuring their entire lifecycle is managed effectively through Dev, Test and Production PerformanceMonitoring: Optimise and tune workflows, pipelines and applications to increase and improve performance and efficiency and being able to communicate the impact More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Experis - ManpowerGroup
summary Strong hands-on experience in SolarWinds database programming and configuration, including: Upgrading and patching the SolarWinds platform to ensure stability, security, and optimal performance Custom widgets, NOC dashboards, and performancemonitoring Proven ability to optimise and manage SolarWinds for network visibility and troubleshooting General requirements: Requirements More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Experis
summary Strong hands-on experience in SolarWinds database programming and configuration, including: * Upgrading and patching the SolarWinds platform to ensure stability, security, and optimal performance * Custom widgets, NOC dashboards, and performancemonitoring * Proven ability to optimise and manage SolarWinds for network visibility and troubleshooting General requirements: * Requirements More ❯
channels in order to respond to questions from internal stakeholders and suggest solutions to any issues Stakeholder Collaboration: Working with different teams (IT, CRM, Performance Marketing, Digital Experience, Customer Experience, Information Security) to define the requirements and benefits of new technology implementations Integration and Implementation: Coordinating with developers and … vendors to integrate new software solutions with existing e-commerce platforms, CRM, and ERP systems PerformanceMonitoring: Tracking the impact of new tools and making data-driven recommendations for improvements or adjustments Training and Documentation: Creating user guides and training materials for internal teams to ensure smooth adoption … Validation: Assisting in system testing, user acceptance testing (UAT), and post-implementation reviews to ensure smooth deployment of enhancements Continuous Improvement: Regularly reviewing system performance and gathering feedback to iterate on improvements for a better e-commerce experience Release Notes: Documenting all development releases to share with the wider More ❯
to detail with the ability to manage multiple concurrent contracts. Competencies and Skills: Strong business and financial understanding, with the ability to align contract performance with commercial objectives. Highly skilled in negotiating contract terms, balancing risk and opportunity, while maintaining strong relationships. Ability to identify and resolve complex contract … issues quickly and effectively, with a focus on continuous improvement. Meticulous in contract analysis and performancemonitoring, ensuring accuracy and adherence to contractual terms. Ability to take initiative, lead projects, and manage cross-functional teams to deliver results on time and within scope. What We Offer: ??33 days More ❯
Management & Troubleshooting: Serve as the Level-3/4 escalation point for digital service-related issues, collaborating with IT and engineering teams for resolution. PerformanceMonitoring & Reporting: Establish and track KPIs for digital service performance, leveraging data-driven insights for continuous improvement. Customer & Partner Support: Provide operational More ❯
incoming systems are being migrated from a related business, and this role will play a central part in ensuring that service continuity and operational performance are maintained. This position is ideally suited for someone with a strong background in supporting SaaS products, especially within the insurance domain , and who … addressed in a timely and professional manner. Collaborate with internal stakeholders and third-party vendors to triage, troubleshoot, and resolve technical issues. Monitor application performance and proactively identify potential issues before they impact the business. Lead or support incident response for application outages or degradation, including root cause analysis … ITSM principles and best practices – ITIL certification or experience preferred. Experience across incident management, service request fulfilment, and change/problem management. Confident in performancemonitoring, issue resolution, and service optimisation. Demonstrated ability to understand business domains and align application use with business needs. Excellent interpersonal and communication More ❯
london, south east england, united kingdom Hybrid / WFH Options
Robertson Sumner
incoming systems are being migrated from a related business, and this role will play a central part in ensuring that service continuity and operational performance are maintained. This position is ideally suited for someone with a strong background in supporting SaaS products, especially within the insurance domain , and who … addressed in a timely and professional manner. Collaborate with internal stakeholders and third-party vendors to triage, troubleshoot, and resolve technical issues. Monitor application performance and proactively identify potential issues before they impact the business. Lead or support incident response for application outages or degradation, including root cause analysis … ITSM principles and best practices – ITIL certification or experience preferred. Experience across incident management, service request fulfilment, and change/problem management. Confident in performancemonitoring, issue resolution, and service optimisation. Demonstrated ability to understand business domains and align application use with business needs. Excellent interpersonal and communication More ❯
the ability to execute in a fast-paced B2B environment. Key Responsibilities for Head of Marketing Marketing Strategy & Execution Develop and execute a high-performance, data-driven marketing strategy Lead paid media (PPC), SEO, and digital campaigns to generate inbound leads Oversee brand positioning and messaging across all touchpoints … Plan and manage PR activity to elevate brand visibility Team Leadership & Development Manage and mentor a growing marketing team Build a collaborative, high-performance team culture Identify and close capability gaps through hiring and upskilling Internal Communications Own and deliver the internal communications strategy Produce content to support employee … engagement and alignment Lead on company-wide updates, campaigns, and culture-focused initiatives PerformanceMonitoring & Optimisation Track, analyse, and optimise campaigns across all marketing channels Report on KPIs, ROI, and performance metrics Leverage insights to continuously refine marketing approach Skills & Qualifications for Head of Marketing Experience Proven More ❯
to join a dynamic Private Equity firm, guiding and growing its Fintech portfolio. The role: You will: be responsible for innovation and delivery of performance improvement and growth projects across this Private Equity firm's portfolio companies, typically fintechs in the wealth and asset management industries. work closely with … etc. You: must have management consulting experience in Financial Services' wealth management, asset management, or capital markets, at Manager level. will have experience in performancemonitoring, process mapping/automation, cost optimisation, project management, business analysis and growth strategy. will be experienced in identifying opportunities for increased efficiencies More ❯