1 to 25 of 141 Proactive Monitoring Jobs in England

lead the Service Desk team and provide technical guidance. You will act as the ultimate point of escalation for complex incidents, define and maintain the technical BAU stack, implement proactive monitoring, and ensure client security. You will also be responsible for providing technical support for our Technology's Managed Service customers with the aim of fixing all incidents … passed to them from 1st and 2nd line team. Additionally, you will perform a variety of proactive tasks which will help maximise customers' up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Key Responsibilities · Lead the Service Desk … team and provide technical guidance. · Act as the ultimate point of escalation for complex incidents. · Define and maintain the technical BAU stack. · Implement proactive monitoring and ensure client security. · Deal with incoming incidents in a professional, courteous manner over the phone and via e-mail. · Take ownership of incidents and manage them in a logical and methodical manner More ❯

lead the Service Desk team and provide technical guidance. You will act as the ultimate point of escalation for complex incidents, define and maintain the technical BAU stack, implement proactive monitoring, and ensure client security. You will also be responsible for providing technical support for our Technology's Managed Service customers with the aim of fixing all incidents … passed to them from 1st and 2nd line team. Additionally, you will perform a variety of proactive tasks which will help maximise customers' up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Key Responsibilities Lead the Service Desk … team and provide technical guidance. Act as the ultimate point of escalation for complex incidents. Define and maintain the technical BAU stack. Implement proactive monitoring and ensure client security. Deal with incoming incidents in a professional, courteous manner over the phone and via e-mail. Take ownership of incidents and manage them in a logical and methodical manner More ❯

lead the Service Desk team and provide technical guidance. You will act as the ultimate point of escalation for complex incidents, define and maintain the technical BAU stack, implement proactive monitoring, and ensure client security. You will also be responsible for providing technical support for our Technology's Managed Service customers with the aim of fixing all incidents … passed to them from 1st and 2nd line team. Additionally, you will perform a variety of proactive tasks which will help maximise customers' up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Key Responsibilities Lead the Service Desk … team and provide technical guidance. Act as the ultimate point of escalation for complex incidents. Define and maintain the technical BAU stack. Implement proactive monitoring and ensure client security. Deal with incoming incidents in a professional, courteous manner over the phone and via e-mail. Take ownership of incidents and manage them in a logical and methodical manner More ❯

maintaining alignment with evolving industry standards and best practices. Design and build secure user devices (PC/laptop builds, anti-malware, mirroring, device integrity). Lead the adoption of proactive monitoring and automation tools to help transition the business from reactive support to predictive, streamlined operations. Lead on service management excellence ticket discipline, root cause analysis, and continuous … improvement. Ensure all backup strategies (on-premises and cloud) are fit for purpose, with robust monitoring and management to maintain data integrity and support business continuity. Consistently represent calm professionalism to clients while inspiring high standards within the team, clearly communicating technical issues and resolutions to both technical and non-technical audiences. Must-Have Experience Proven track record in … to-end project lifecycle ownership: from scoping through to rollout. Deep infrastructure expertise including device imaging, endpoint security, and network services. Strong hands-on experience with RMM platforms and proactive monitoring tools. Ticketing systems and ITIL-style service delivery know-how. Backups, disaster recovery, and continuity planning fit for SME/school environments. Proven ability to install, configure More ❯

maintaining alignment with evolving industry standards and best practices. Design and build secure user devices (PC/laptop builds, anti-malware, mirroring, device integrity). Lead the adoption of proactive monitoring and automation tools to help transition the business from reactive support to predictive, streamlined operations. Lead on service management excellence ticket discipline, root cause analysis, and continuous … improvement. Ensure all backup strategies (on-premises and cloud) are fit for purpose, with robust monitoring and management to maintain data integrity and support business continuity. Consistently represent calm professionalism to clients while inspiring high standards within the team, clearly communicating technical issues and resolutions to both technical and non-technical audiences. Must-Have Experience Proven track record in … to-end project lifecycle ownership: from scoping through to rollout. Deep infrastructure expertise including device imaging, endpoint security, and network services. Strong hands-on experience with RMM platforms and proactive monitoring tools. Ticketing systems and ITIL-style service delivery know-how. Backups, disaster recovery, and continuity planning fit for SME/school environments. Proven ability to install, configure More ❯

Build strong relationships across the business and invest in training and upskilling your team to ensure continuous growth and capability development Oversee daily operations, ensuring efficient incident resolution and proactive monitoring Act as the go-to escalation point for complex technical and operational issues Maintain service excellence by meeting SLAs and driving performance improvements Collaborate across IT, delivery … Build strong relationships across the business and invest in training and upskilling your team to ensure continuous growth and capability development Oversee daily operations, ensuring efficient incident resolution and proactive monitoring Act as the go-to escalation point for complex technical and operational issues Maintain service excellence by meeting SLAs and driving performance improvements Collaborate across IT, delivery More ❯

Additionally, you will lead the expansion of Incident Detection and Response (IDR) and Countdown Premium (CDP) for customers with non-media streaming workloads, helping them strengthen their incident management, proactive monitoring, and operational resilience.You will engage customers to understand their support requirements, identify obstacles to adoption, and refine AWS's Premium Support value proposition. Through commercial innovation and … media streaming workloads, addressing customer needs with tailored solutions. • Solution Adoption & Expansion: • Lead the enablement, execution, and GTM strategy for MSS adoption among media streaming customers, ensuring optimized support, proactive monitoring, and operational guidance. • Drive IDR and CDP adoption for non-media streaming customers, enhancing incident detection, response readiness, and premium support experiences. • Data-Driven Strategy & ROI Analysis More ❯

will mainly focused to in new IT projects. They are looking for an Infrastructure Engineering mindset with an interest in using automation tools to streamline infrastructure deployment, management and monitoring, combined with a background in administering and building new IT infrastructures and improvements in IT systems from previous projects is going to be vital for this role. Role Responsibilities … Infrastructure & Automation: Maintain and enhance IT infrastructure, including VMware ESXi, Linux, Microsoft Windows Server environments, and Network Monitoring and networking components. Learn how to automate configuration management, infrastructure provisioning, and application deployment. Ensure system reliability, scalability, and performance through proactive monitoring and automation. Maintain and improve local network environments, including Dell servers and Dell switch configurations. Strong … streamline infrastructure deployment, management, and monitoring. Implement and optimize automation tools such as Azure DevOps (or other CI/CD pipelines), Terraform, Node-Red, and Packer. Deploy and manage monitoring tools (Zabbix, SolarWinds SentryOne, and other network/database monitoring solutions). Ensure secure cloud infrastructure management across Azure and AWS environments. Operational Excellence: Collaborate with the Infrastructure More ❯

diverse, modern, and complex technology landscape, ensuring seamless support and smooth operations. You'll take charge of incident triage and resolution, lead system upgrades, and keep performance optimized through proactive monitoring and alerting. Beyond day-to-day support, you'll drive continuous improvements in processes and tools, collaborating with stakeholders to elevate operational excellence and keep our applications … drive business value. Collaborate with engineering teams to troubleshoot and resolve application and infrastructure-related issues. Oversee major incidents and work alongside developers and operations teams to restore service. Proactive Application Support & Maintenance: Ensure the ongoing stability and health of all applications through regular maintenance tasks, including patching and updates. Plan and execute minor upgrades and configuration changes with … minimal impact to the production environment. Maintain and optimise system configurations across legacy and modern applications to ensure their continued performance and reliability. System Monitoring & Performance: Maintain and improve logging, monitoring, and alerting systems. Define service-level objectives and indicators for business applications. Continuously review performance metrics against SLO/SLIs and proactively address performance bottlenecks or underperforming More ❯

Income Front Office business groups for pricing analytics, offering generation and execution. The successful candidate will also have the opportunity to manage projects implementing and maintaining automated tools and monitoring solutions used by the Support team. Responsibilities: Working as a senior member within the team responsible for the delivery and support of IT services to the following Capital Markets … Rate Swaps Inflation Linked Securities Specific systems within Rates E-Trading areas that that the team is responsible for are:- (non-exhaustive list) ION/Marketview Citi Velocity ITRS (Monitoring Software for platform) Providing functional and technical help around the relevant systems to users by (not exhaustive) Ensure correct pricing of instruments Dealing with Risk & PnL Issues reported by … tools Other key responsibilities (not exhaustive): Assist in development/scripting/maintenance of tools that can be used by team both to automate manual tasks and assist in monitoring of key business/application analytics Understanding and documenting business requirements Proactive monitoring of the E-Trading platform with on-going maintenance of monitoring Interaction with More ❯

in combining user-centred digital service design with cloud-based open architecture and modern technology services. The Service Desk Analyst is there to achieve the resolution (both reactive and proactive) of problems throughout the information system lifecycle, including classification, prioritisation and initiation of action, documentation of root causes and implementation of remedies to prevent future incidents. They also process … and coordinate appropriate and timely responses to incident reports, including the channelling of requests for help to appropriate functions for resolution, monitoring resolution activity, and keeping customers appraised of progress towards service restoration. Accountabilities: • Timely answering of support queries from multiple channels • Promptly escalating issues to the relevant party to ensure progression • Communicate relevant updates in daily 'stand ups … capturing sufficiently detailed information from customers. • Undertake server patching in line with agreed processes. • Update records of customer environments to reflect actions taken • Respond in a timely manner to proactive monitoring alerts to meet contractual Service Level Agreements. • Carry out daily checks on customer environments, where required. • Contribute to knowledge bases, writing/reviewing technical knowledge articles, where More ❯

Microsoft 365, networking, and on-prem virtualisation, collaborating with experienced 2nd & 3rd line engineers and security specialists. Key responsibilities Manage and support servers (Hyper-V virtual and physical), ensuring proactive monitoring, patching, and maintenance Design, manage, and monitor Azure environments and resources Support Office 365, OneDrive, SharePoint Online, Teams, Power Automate, Power BI, Intune, and MFA Administer SQL … switches, routers, firewalls, load balancers, VPNs) Handle certificate management (SSL), DNS, DHCP, and authentication (ADFS, SAML, WAP) Keep CMDB and capacity planning records up to date Collaborate on security monitoring and compliance activities, including audit support Write and maintain PowerShell/Terraform scripts to automate tasks What you'll bring Strong Microsoft Windows Server, Azure, and O365 administration experience … reliability in delivering results Desirable experience IT certifications (Azure, MCP/MCSA/MCSE, CCNA) SAN administration (Compellent, NAS/iSCSI), Hyper-V clusters, Microsoft Failover clustering Backup management, monitoring systems (PRTG), build image maintenance, and infrastructure decommissioning PowerShell scripting for automation and infrastructure management ITIL foundation knowledge Why this role? Competitive salary + discretionary bonus 25 days holiday More ❯

Microsoft 365, networking, and on-prem virtualisation, collaborating with experienced 2nd & 3rd line engineers and security specialists. Key responsibilities * Manage and support servers (Hyper-V virtual and physical), ensuring proactive monitoring, patching, and maintenance * Design, manage, and monitor Azure environments and resources * Support Office 365, OneDrive, SharePoint Online, Teams, Power Automate, Power BI, Intune, and MFA * Administer SQL … switches, routers, firewalls, load balancers, VPNs) * Handle certificate management (SSL), DNS, DHCP, and authentication (ADFS, SAML, WAP) * Keep CMDB and capacity planning records up to date * Collaborate on security monitoring and compliance activities, including audit support * Write and maintain PowerShell/Terraform scripts to automate tasks What you'll bring * Strong Microsoft Windows Server, Azure, and O365 administration experience … reliability in delivering results Desirable experience * IT certifications (Azure, MCP/MCSA/MCSE, CCNA) * SAN administration (Compellent, NAS/iSCSI), Hyper-V clusters, Microsoft Failover clustering * Backup management, monitoring systems (PRTG), build image maintenance, and infrastructure decommissioning * PowerShell scripting for automation and infrastructure management * ITIL foundation knowledge Why this role? * Competitive salary + discretionary bonus * 25 days holiday More ❯

Azure AD, Intune, Teams, Conditional Access - On-Premise Infrastructure: Windows Server, VMware, Hyper-V, DNS, DHCP, Active Directory - Security & Compliance: Cyber Essentials+, ISO27001, Firewalls, SIEM, EDR, VPN - Remote Monitoring & Management (RMM): Patch Management, NAble, Proactive Monitoring - Licensing Models: Microsoft CSP, NCE, OV, SPLA, Volume Licensing This is a brilliant opportunity for a results-driven IT Sales Manager More ❯

Azure AD, Intune, Teams, Conditional Access - On-Premise Infrastructure: Windows Server, VMware, Hyper-V, DNS, DHCP, Active Directory - Security & Compliance: Cyber Essentials+, ISO27001, Firewalls, SIEM, EDR, VPN - Remote Monitoring & Management (RMM): Patch Management, NAble, Proactive Monitoring - Licensing Models: Microsoft CSP, NCE, OV, SPLA, Volume Licensing This is a brilliant opportunity for a results-driven IT Sales Manager More ❯

explore and implement optimal solutions for users while developing technical skills through exposure to a wide range of technologies. Key Responsibilities: Provision, configuration, and maintenance of public cloud infrastructure. Monitoring performance and implementing optimisations to enhance user experience. Ensuring system availability and reliability through proactive monitoring, backups, and disaster recovery planning. Incident management and root cause analysis More ❯

obligations. Required Skills & Experience: A self-starter with the ability to manage issues through the full lifecycle from triage to resolution. Strong verbal and written communication skills, with a proactive approach to user support. Analytical mindset with the ability to identify trends, recurring problems, and provide effective solutions. Solid understanding of Office 365 applications, Azure Active Directory, and Intune More ❯

encompasses broader enterprise IT systems, multi layered networking, security, data management, and third-party platforms that support global business operations and the associated applications estate. The role requires a proactive leader who can drive IT operational excellence, manage security risks, focus on continual service improvement, drive transformational delivery projects, and work effectively with internal stakeholders and third-party vendors … IaaS solutions, ensuring seamless integration with business applications. Develop and implement cloud-first operational best practices, leveraging automation, infrastructure as code (IaC), and DevOps methodologies where appropriate. Ensure effective monitoring, logging and alerting within cloud platforms to proactively identify and address issues and provide KPI Metric information for functional troubleshooting and reporting. Maintain, define, and own business continuity (BC … across cloud platforms. Manage identity and access management (IAM) in a cloud-first environment, including Azure AD, MFA, Conditional Access, SSO, and Privileged Access Management (PAM). Lead threat monitoring, detection, and response using cloud-native security solutions such as Microsoft Defender, Sentinel, and SIEM platforms. Ensure compliance with cloud security frameworks and regulatory requirements (ISO 27001, NIST, GDPR More ❯

Hybrid Working - Warrington. Are you a skilled Network Engineer with a passion for building and maintaining robust, secure, and high-performance networks? We're looking for a proactive, technically proficient individual to join our dynamic IT team and help drive our network infrastructure forward. Responsibilities: Configuring and Installing Network Devices: Deploy and maintain routers, switches, firewalls, VPNs, and wireless … access points. Network Maintenance and Upgrades: Perform system upgrades, apply patches, and ensure up-to-date and secure configurations. Monitoring Network Performance: Ensure network reliability, availability, and efficient resource utilization through proactive monitoring and capacity planning. Troubleshooting and Support: Provide Level 2/3 technical support, resolving complex network issues in line with established change management policies. More ❯

situations. The Role Responsible for ensuring the smooth running and stability of Man's investment management business systems and infrastructure including both in house developed and third party tools. Proactive monitoring of critical systems, investigation, triage, resolution and escalation of issues as they arise ensuring that our stakeholders are kept informed throughout. Providing on call and out of … ticketing systems while following through to completion Write and test SQL scripts, schedule releases, and implement bug fixes across environments Monitor business systems, create/modify alerts, and influence monitoring best practices Manage incidents and problems, including post-incident reviews and follow-up tasks Analyze risk/impact of tasks and prioritize accordingly Support Production, UAT, and Development environment More ❯

situations. The Role Responsible for ensuring the smooth running and stability of Man's investment management business systems and infrastructure including both in house developed and third party tools. Proactive monitoring of critical systems, investigation, triage, resolution and escalation of issues as they arise ensuring that our stakeholders are kept informed throughout. Providing on call and out of … ticketing systems while following through to completion Write and test SQL scripts, schedule releases, and implement bug fixes across environments Monitor business systems, create/modify alerts, and influence monitoring best practices Manage incidents and problems, including post-incident reviews and follow-up tasks Analyze risk/impact of tasks and prioritize accordingly Support Production, UAT, and Development environment More ❯

solutions (e.g. Azure AD, Okta, Google Workspace). capable of leading the lifecycle of Privileged Access Management (PAM) solutions, including policy definition, Just-In-Time (JIT) access implementation, and proactive monitoring of privileged activity for security threats Our Infrastructure Stack: Operating Systems: Windows, macOS, ChromeOS, Linux Cloud: AWS, Azure and GCP Networking: VMware SD-WAN, Mist WiFi, Meraki More ❯

a shift toward a more engineering-focused culture. Your contributions will ensure that eBay's technology remains cutting-edge and reliable for our global community. What you will accomplish: Proactive Monitoring : Continuously monitor the health of eBay's critical services to identify and address potential issues before they escalate. Solution Development : Collaborate with Architecture, Engineering, and Operations teams … alerts, and develop high-quality Standard Operating Procedures (SOPs). Automation and Process Enhancement : Identify and implement opportunities to enhance automation and reduce manual workload, improving overall efficiency. Enhance Monitoring Tools : Improve tools for monitoring and mitigating site incidents, and conduct reliability audits and tests to strengthen eBay's reliability and incident management capabilities. Incident Management : Act as More ❯

customer relationships that promote retention and loyalty Strategic guidance is delivered to the customer to achieve increased adoption and value leveraging FI AI driven solutions and methodology Continuous and proactive monitoring of customer initiatives & challenges Proactive, strategic and expanding utilization to support account growth FI solution use is expanded and adopted within and across customer functional teams … support strategy Ability to work in a dynamic environment and balance multiple responsibilities Outstanding communication skills to include listening, verbal, written and presentation skills Excellent organizational & time management skills Proactive and driven to provide optimal results with high personal drive, integrity, and a positive attitude Comfortable working in a team environment with Product, Sales, IT, and all levels of More ❯

situations. The Role Responsible for ensuring the smooth running and stability of Man's investment management business systems and infrastructure including both in house developed and third party tools. Proactive monitoring of critical systems, investigation, triage, resolution and escalation of issues as they arise ensuring that our stakeholders are kept informed throughout. Providing on call and out of … ticketing systems while following through to completion Write and test SQL scripts, schedule releases, and implement bug fixes across environments Monitor business systems, create/modify alerts, and influence monitoring best practices Manage incidents and problems, including post-incident reviews and follow-up tasks Analyze risk/impact of tasks and prioritize accordingly Support Production, UAT, and Development environment More ❯