Birmingham, West Midlands, West Midlands (County), United Kingdom
Hunter Selection
Senior Infrastructure Engineer - Birmingham (Hybrid) - £45,000-£55,000 + Excellent Benefits I'm seeking a Senior Infrastructure Engineer with a background in high level BAU support and project work, to improve their IT environment. You'll be working on More ❯
Employment Type: Permanent
Salary: £46000 - £55000/annum 33 days holiday, bonus + more
Senior Infrastructure Engineer - Birmingham (Hybrid) - £45,000-£55,000 + Excellent Benefits I'm seeking a Senior Infrastructure Engineer with a background in high level BAU support and project work, to improve their IT environment. You'll be working on More ❯
part of a small and collaborative IT team, taking charge of both our clients physical and virtual on-premise and cloud-based server infrastructure. You’ll be responsible for monitoring and maintaining network health, working alongside the Security team and help manage firewall configurations and oversee patching processes to uphold security standards. Key Responsibilities: Take a proactive approach … to monitoring IT systems to ensure optimal performance and minimal downtime across the entire organisation. Make sure all IT related policies are actively upheld and followed. Troubleshoot and resolve infrastructure related technical issues. Continually assess existing systems and processes to uncover opportunities for improvement. Handle the setup, configuration, and enhancement of IT hardware components. Keep IT infrastructure records up … security solutions, including endpoint protection, firewalls, and central management to safeguard IT assets. Hands-on experience with server virtualization using VMWare vSphere. Skilled in using PRTG Network Monitor for proactivemonitoring and alerting to maintain system, uptime and performance. Skilled in deploying and managing cloud infrastructure using Microsoft Azure and Amazon Web Services to support hybrid and cloud More ❯
part of a small and collaborative IT team, taking charge of both our clients physical and virtual on-premise and cloud-based server infrastructure. You’ll be responsible for monitoring and maintaining network health, working alongside the Security team and help manage firewall configurations and oversee patching processes to uphold security standards. Key Responsibilities: Take a proactive approach … to monitoring IT systems to ensure optimal performance and minimal downtime across the entire organisation. Make sure all IT related policies are actively upheld and followed. Troubleshoot and resolve infrastructure related technical issues. Continually assess existing systems and processes to uncover opportunities for improvement. Handle the setup, configuration, and enhancement of IT hardware components. Keep IT infrastructure records up … security solutions, including endpoint protection, firewalls, and central management to safeguard IT assets. Hands-on experience with server virtualization using VMWare vSphere. Skilled in using PRTG Network Monitor for proactivemonitoring and alerting to maintain system, uptime and performance. Skilled in deploying and managing cloud infrastructure using Microsoft Azure and Amazon Web Services to support hybrid and cloud More ❯
development, and infrastructure teams to address pain points and ensure smooth change and release transitions. Vendor Oversight: Manage third-party vendor performance and ensure accountability for service delivery. Service Monitoring & Metrics: Define and track KPIs, dashboards, and metrics to measure support quality and team performance. ProactiveMonitoring: Drive proactive detection and prevention of incidents across Retail … Skilled in managing P1/P2 incidents , business impact analysis, root cause investigations, and change coordination. Strong grasp of IT service management practices; ITIL v4 certification or equivalent preferred. ProactiveMonitoring : Hands-on experience with tools like Dynatrace , Azure Application Insights , or similar platforms. Ability to use monitoring data to enhance application performance and user experience. Tools More ❯
alongside experienced consultants and engineers, continuously expanding your knowledge and making a tangible difference. Key Responsibilities As a Support Engineer, your responsibilities will be multifaceted, encompassing direct customer support, proactive system monitoring, knowledge sharing, and contributions to the broader technical community. Customer Support Activities Prompt and Effective Ticket Resolution: You will diligently monitor and respond to customer support … to provide critical support outside of regular business hours, including weekends, ensuring continuous 24/7 availability and rapid response for urgent customer issues on a rota based system. Proactive System Health Monitoring and Checks: You will conduct routine "mini health checks" on customer RabbitMQ installations, proactively identifying potential issues and providing recommendations to optimize performance and stability. … Dedicated Customer Communication and Proactive Reviews: You will establish and maintain regular communication with customers regarding the overall health of their RabbitMQ environments. This includes performing thorough offline reviews of their configurations, analysing logs for anomalies, and understanding their specific use cases to provide tailored advice and best practice recommendations. Other Responsibilities Continuous Learning and Knowledge Enhancement: You will More ❯
Partner with internal teams to test and validate both hardware and software and ensure seamless adoption with a focus on the user experience. Key contributor in the development, deployment, monitoring, maintenance and upgrade of all supported technical systems and components Act as a SME and lead problem resolution and root cause analysis of complex technical issues Adhere to all … SLA’s and KPI’s. Develop and implement strategies to optimize service delivery processes and improve efficiency. Monitor service performance, identify trends, and implement proactive measures to prevent issues. Create, follow, and improve procedure documents Provide training to enhance digital literacy of our clients and our team members. Research technologies and recommend solutions as needed Work independently while simultaneously … Experience with creating standards and documentation Experience in managing and supporting high profile meetings and events Strong understanding of hardware/software repair and problem resolution Familiarity in utilizing proactive tools and measures to mitigate issues Flexibility to work extended hours or afterhours as needed Technical Qualifications 5+ years' experience as part of an Executive Support organization of a More ❯
Daily call management of escalated tickets, providing regular customer/business updates on assigned support calls, and working in-line with internal SLA’s (response and resolution targets). Proactive system monitoring through effective analysis of platform performance, helping to ensure any potential performance degradation can be mitigated at the earliest opportunity. Acting as a point of contact … P2 High priority incidents working closely with the Incident Manager to see through to resolution, in line with Incident Management Process. Assisting with the day-to-day pro-active monitoring and respond to alerts across multiple monitoring tools, escalating critical incidents to Incident Management team where necessary. Continually proposing and contributing to the teams monitoring strategy to …/S). Ability to organise and prioritise tickets, working off their own initiative. Excellent written and verbal communication skills, and excellent stakeholder management. Scripting knowledge such as PowerShell. Monitoring tools (SolarWinds/Instana/SPLUNK/Prometheus/Zabbix). ITIL working knowledge or qualification. The ability to adapt and learn new technologies. Eye for detail, with a More ❯
and business teams; they're responsible for Rothesay's core daily technology processes as well as ensuring that all key custom business applications run smoothly. They implement and undertake monitoring of the firm's technology stack and infrastructure and are also involved in developing and deploying fixes/enhancements to applications and reports. The team is also assisting with … REST API's. Ability to query databases and investigate database issues (MSSQL, PostgreSQL, ClickHouse). Experience using Git and knowledge of CI/CD pipelines. Familiarity using and configuring monitoring and alerting tools (ELK, Grafana or similar). Understanding of deployment and maintenance of cloud environments (AWS or Azure) is a plus. Adaptability: Willingness and ability to quickly learn … stakeholders. Demonstratable experience working with traders and quantitative analysts is a plus. Client Service Orientation : Strong customer service focus including a helpful and collaborative approach to support and a proactive attitude to solving issues. Attention to Detail : Meticulous attention to detail with precision in all tasks. Finance: Knowledge of fixed income and fixed income derivatives or pensions a plus. More ❯
the transition of the TPCMS service to other parties by supporting the development and training needs of individuals. Who you are: This role would be ideal for an organized, proactive and diligent 1st Line Support Engineer. This is a great opportunity for someone looking to grow in the field of IT support! The 1st Line Support Engineer role would More ❯
the transition of the TPCMS service to other parties by supporting the development and training needs of individuals. Who you are: This role would be ideal for an organized, proactive and diligent 1 st Line Support Engineer. This is a great opportunity for someone looking to grow in the field of IT support! The 1st Line Support Engineer role More ❯
the transition of the TPCMS service to other parties by supporting the development and training needs of individuals. Who you are: This role would be ideal for an organized, proactive and diligent 1st Line Support Engineer. This is a great opportunity for someone looking to grow in the field of IT support! The 1st Line Support Engineer role would More ❯
the transition of the TPCMS service to other parties by supporting the development and training needs of individuals. Who you are: This role would be ideal for an organized, proactive and diligent 1st Line Support Engineer. This is a great opportunity for someone looking to grow in the field of IT support! The 1st Line Support Engineer role would More ❯
London, England, United Kingdom Hybrid / WFH Options
Live Nation
making complex issues accessible to diverse audiences. Engages deeply with peers and stakeholders to uncover unspoken challenges, offering thoughtful and insightful responses that enhance shared understanding. Open-minded and proactive in exploring new ideas and approaches, fostering innovation and continuous improvement. Embraces change and encourages others to adapt by bringing in successful strategies from past experiences across teams. Maintains More ❯
London, England, United Kingdom Hybrid / WFH Options
ITV
Social network you want to login/join with: Enterprise Senior Platform Engineer, London col-narrow-left Client: ITV Location: London, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 23f24c2a94d4 Job Views: 26 More ❯
Collaboration: Work with business, development, and infrastructure teams to address pain points and facilitate change and release processes. Vendor Oversight: Manage third-party vendor performance and ensure accountability. Service Monitoring & Metrics: Define and monitor KPIs, dashboards, and metrics to evaluate support quality and team performance. ProactiveMonitoring: Implement proactive detection and prevention strategies for incidents. Continuous … React, REST APIs, SOAP. Experience managing P1/P2 incidents, impact analysis, root cause investigations, and change coordination. ITIL v4 certification or similar is preferred. Hands-on experience with monitoring tools like Dynatrace or Azure Application Insights. Proficiency with service management platforms: ServiceNow, JIRA, Azure DevOps. Strong leadership and collaboration skills, with experience managing cross-functional teams. Excellent problem More ❯
are ambitious and passionate about what we believe is right for our customers, our teams, ourselves, and interactive investor. PURPOSE OF ROLE: The purpose of this role is the proactive support and management of Interactive Investor’s Network services. The responsibilities of the role include: • Maintaining availability service levels through proactive management of network components and rapid response … through monitoring and alerts. • Management of network services and their capacity through regular housekeeping, monitoring, and forecasting. • Providing on-site support and administration of production/test environments for the network infrastructure and applications within the remit of the Network Team. Working within a team rota to ensure on-site cover through supported hours (7.30am-5.00pm Mon-Fri … and change requests, prioritising work where necessary. • Maintaining currency of network components through patching and component lifecycle management. Alongside general ‘housekeeping’ of the technology estate (administration, patching, fix packs, monitoring, backups, etc.) this role will be involved in the development and rollout of new platforms, and improvements to existing ones. • Working with 3rd party maintenance and service providers. Requirements More ❯
the team in writing and creating scripts to analyze and update data within the BOS & CS20 platform, ensuring alignment with business requirements and maintaining data integrity. Implement and support monitoring activities for the BOS & CS20 platform and its integrations with other business systems, ensuring a seamless flow of data. Key Responsibilities: Team Leadership: Lead and mentor the Oracle Support … Experience with upgrades, migrations, and customizations of Oracle systems. Technical Support: Provide escalation route for technical support for Oracle applications and databases, both on-premises and in the cloud. ProactiveMonitoring and Maintenance: Implement monitoring tools to proactively identify potential issues before they impact services. Conduct regular system audits and performance reviews to ensure optimal operation. Incident More ❯
London, England, United Kingdom Hybrid / WFH Options
Adecco
work on a large-scale data centre migration project, executing SQL server upgrades within tight timescales. Your tasks will include managing and executing SQL server builds and upgrades, proactively monitoring the SQL server estate, developing database support utilities, and planning for future storage capacity requirements. To excel in this role, you'll need experience in executing SQL server upgrades … tight timescales. Proactively monitor the SQL server estate to ensure secure services with minimum downtime. Develop database support utilities, scripts, and tools. Configure and maintain SQL server processes, including monitoring and performance. Assist developers with query tuning and schema refinement. Ability to work independently outside of business hours. Key Skills and Abilities: Experience executing SQL server upgrades/migrations. … work effectively in a process-driven environment. Excellent communication skills, both written and verbal, are essential as you will be collaborating with various teams. You will need to be proactive, detail-oriented, and able to work under pressure to resolve issues. ITIL Foundation or equivalent service management knowledge and a financial background are preferred. If you're ready to More ❯
with the overall management of the hardware and software systems that form our environment. Key Responsibilities: Ensure IT system functionality: Diagnose and resolve performance issues while implementing necessary enhancements. Proactivemonitoring: Detect unusual network activity and potential security threats before they impact end users. System compatibility & optimization: Oversee hardware upgrades, patch management, and infrastructure reliability. Microsoft 365 & Cloud More ❯
with the overall management of the hardware and software systems that form our environment. Key Responsibilities: Ensure IT system functionality: Diagnose and resolve performance issues while implementing necessary enhancements. Proactivemonitoring: Detect unusual network activity and potential security threats before they impact end users. System compatibility & optimization: Oversee hardware upgrades, patch management, and infrastructure reliability. Microsoft 365 & Cloud More ❯
London, England, United Kingdom Hybrid / WFH Options
MetaCompliance
for you. What we’re looking for: Responsibilities: Ensure the confidentiality, integrity, and availability of Azure SQL Databases across a multi-tenant, cross-region SaaS platform through secure configuration, proactivemonitoring, and high-availability design. Design and implement scalable, automated backup and disaster recovery strategies that meet defined RPO/RTO objectives in a 24/7 production … with experience in high-performance databases. Strong expertise in SQL Server performance tuning, optimization, and troubleshooting. Solid understanding of query execution plans, indexing, partitioning, and caching. Experience in database monitoring and observability tools (e.g. Query Store, Redgate, New Relic). Proven knowledge of T-SQL, stored procedures, and database security best practices. Hands-on experience in cloud-based database More ❯
solutions (e.g. Azure AD, Okta, Google Workspace). capable of leading the lifecycle of Privileged Access Management (PAM) solutions, including policy definition, Just-In-Time (JIT) access implementation, and proactivemonitoring of privileged activity for security threats Our Infrastructure Stack: Operating Systems: Windows, macOS, ChromeOS, Linux Cloud: AWS, Azure and GCP Networking: VMware SD-WAN, Mist WiFi, Meraki More ❯
computer hardware and software systems that are built using Windows, VMware and Cisco products. You will respond to technical support calls and react to ITSM support application whilst proactively monitoring complex environments. Your responsibilities will include: Set up and install new virtual machines, networks and software following work instructions to change components. Install and configure operating systems, anti-virus More ❯
the transition of the TPCMS service to other parties by supporting the development and training needs of individuals. Who you are: This role would be ideal for an organized, proactive and diligent 1 st Line Support Engineer. This is a great opportunity for someone looking to grow in the field of IT support! The 1st Line Support Engineer role More ❯