Supply Chain & Operations Consulting Manager (Operational Process Transformation) Job Role: Strategy & Consulting -Supply Chain & Operations Manager (Operational Process Transformation) Location: London Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of … develop a wide range of new skills on the job. Supply Chain & Operations is seeking to recruit a consultant with strong advisory consulting experience and a history of operational process transformation projects. The Operational Process Transformation community is one of the key components of Accenture's Supply Chain & Operations service line within Strategy & Consulting that operates across industry … s top organisations, helping them address priority C-suite issues with strategies and improvements they can execute with speed and at scale Play a central role enabling our Operational Process Transformation capabilities in working with some of the best global companies in the world, responsible for helping the C-suite and their business partners address some of the critical More ❯
agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours This role has line management responsibilities of 3 team members. The successful Service Desk Team Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their … at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you'll do: People and Performance Management Incident ProcessManagement Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives Ensuring … and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching and More ❯
agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours This role has line management responsibilities of 3 team members. The successful Service Desk Team Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their … at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you’ll do: People and Performance Management Incident ProcessManagement Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives Ensuring … and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching and More ❯
agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours This role has line management responsibilities of 3 team members. The successful Service Desk Team Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their … at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you'll do: People and Performance Management Incident ProcessManagement Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives Ensuring … and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching and More ❯
members and 9 locations in the UK and Ireland.They are now on the lookout for a Service Delivery Manager to come on board permanently. Responsibilities: Customer Site Travel Service Management Client Relationship Resource Management Financial ManagementProcessManagement Skills/Must have: ITIL Service Management Experience MSP Experience Supplier Management Education experience Good … knowledge of IT 3-5 years Management Experience Benefits: Health Dental Bonus - £5k per year Salary: £40k per annum More ❯
Are you a highly motivated individual looking for an exciting new opportunity in an international fast-growing and leading media company? Do you have any experience in Customer Success Management (CSM) to build lasting relationships with our clients, ensure successful onboarding and adoption, and maximize customer retention and growth. The ideal candidate will serve as the main point of … contact post-sale and will work cross-functionally to ensure our customers achieve their desired outcomes with our product or service. Some project management and technology support experience are welcome, with a strong sense of customer service and to implement technology solutions within a project timeline and to the satisfaction of clients. Then this may be the role for … with Sweden project solution requirements. To confirm governance with overall project PM for workstreams in the plan and other tasks related to the project. Manage the AGS workstreams escalation process and aim to resolve. Implement the change managementprocess ensuing teams follow it locally and centrally. To own and validate the AGS delivery and what we do More ❯
Flowable is a leading provider of open-source Intelligent Business Automation that combines the power of Process, Case and Decision management into an enterprise-ready unified platform. Effortless integration, fast-time-to-market, and unmatched flexibility, make Flowable the top choice for companies worldwide to drive operation excellence and lead transformation. As an Enterprise Account Executive reporting to … our VP of Sales, you will be tasked with landing & expanding our enterprise customer accounts acrossUK &I, Nordics, and overall EMEA region. What you'll be doing: Sales Management - You will be focusing on growing the Flowable subscription revenue by building new business and expanding the footprint within existing accounts. Pipeline Generation - Develop and execute a personalized outbound strategy … to target ideal customer profiles (ICPs) across key verticals and geographies. Account Management - Drive account growth through strategic expansion, upsell, and cross-sell within existing customer accounts, aligning solutions to evolving business needs. What you bring: Are you passionate about sales and contributing to the on-going commercial success of a progressive, future-orientated business and about delivering an More ❯
to deliver the right plans to drive business performance - and we'll celebrate the results with you along the way. About the role Own and evolve the global knowledge management strategy for HR Shared Services. Ensure content is structured, accessible in a global platform, and continuously updated across geographies and service lines to drive operational excellence and scalability. Your … responsibilities Define and lead the global knowledge management strategy for HR People Services and support other processes within the Global Business Services (i.e. Finance, Supply Chain, procurement, etc.) Develop, improve and maintain a global framework for SOPs, process documentation, FAQs, and internal knowledge bases. Oversee taxonomy, templates, and content structure across systems (e.g., Confluence, EDCM, SharePoint). Establish … models with content owners across 5 locations and service lines. Ensure consistent updates, version control, content creation and lifecycle management. Promote adoption of KM best practices through training, change management, content creation and engagement. Partner with Operations, Process Excellence, CoEs and Service Line Leads to standardize and optimize documentation. The experience we're looking for Bachelor's degree More ❯
Salford, Manchester, United Kingdom Hybrid / WFH Options
Brook Street
to shape and trademark it as their own, helping to elevate our company to the next level. The successful candidate will manage key accounts, oversee the entire accounts administration process, and ensure seamless coordination between various departments. The role requires a blend of client relationship management, and strategic processmanagement to drive business growth. Key Responsibilities … 1. Account Handling & Client Relationship Management 2. Sales and Business Development 3. Order Management & Process Coordination 4. Reporting and Performance Tracking Qualifications: Proven experience in accounts administration, account handling, or a similar managerial role. Familiarity with "back-office" computer systems (ERP software) and CRM systems. Strong organisational skills, attention to detail, and ability to manage multiple tasks … efficiently. Excellent written and verbal communication skills. Analytical mindset with problem-solving abilities. Proficiency in MS Office Suite and familiarity with office management procedures. Utilising tools such as Microsoft Teams and PowerPoint to effectively conduct and present data internally and onsite. Ability to build and maintain strong client relationships. Experience within the assistive technology or workplace solutions sector (desirable More ❯
An established boutique investment management firm are looking to hire a new Head of Operations. The company has a multi-asset investment approach and has grown through both organic expansion and strategic acquisitions. Recent developments include the launch of a financial planning division catering to high-net-worth clients and the acquisition of a mass-affluent financial planning business. … insight. KEY PURPOSE OF THE ROLE: To lead the Operations Team and oversee back-office functions across the firm, reporting directly to the Managing Partner. RESPONSIBILITIES: Operational Oversight & Team Management: Oversee all back-office operations and directly manage team members responsible for trading, reconciliations, reporting, and client data. Ensure the accuracy and timeliness of daily reconciliations, transaction and regulatory … reporting, tax and quarterly reporting. Develop and maintain control processes to mitigate operational and regulatory risk. Deliver process improvements across the operations function. IT & Infrastructure Management: Manage outsourced technology partners across investment and financial planning platforms. Lead system strategy, implementation, vendor management, and continuity planning. Administer and manage user access, upgrades, training, and maintenance for internal platforms. More ❯
An established boutique investment management firm are looking to hire a new Head of Operations. The company has a multi-asset investment approach and has grown through both organic expansion and strategic acquisitions. Recent developments include the launch of a financial planning division catering to high-net-worth clients and the acquisition of a mass-affluent financial planning business. … insight. KEY PURPOSE OF THE ROLE: To lead the Operations Team and oversee back-office functions across the firm, reporting directly to the Managing Partner. RESPONSIBILITIES: Operational Oversight & Team Management: Oversee all back-office operations and directly manage team members responsible for trading, reconciliations, reporting, and client data. Ensure the accuracy and timeliness of daily reconciliations, transaction and regulatory … reporting, tax and quarterly reporting. Develop and maintain control processes to mitigate operational and regulatory risk. Deliver process improvements across the operations function. IT & Infrastructure Management: Manage outsourced technology partners across investment and financial planning platforms. Lead system strategy, implementation, vendor management, and continuity planning. Administer and manage user access, upgrades, training, and maintenance for internal platforms. More ❯
move into a direct customer-facing CSM role in your market and continue to receive mentoring and coaching support to accelerate your growth. CSM focus areas: SAP Finance & Spend Management ( F&S) - Knowledge in key areas such as accounting, procurement, and supplier management, focused on boosting visibility, cutting costs, and improving efficiency. S/4HANA Finance Finance & Quote … to Cash(Q2C) Procurement SAP SuccessFactors (H uman Capital Management - H CM) - Knowledge in core HR and payroll, talent management, employee experience management, HR analytics, workforce planning, and sales performance management. SAP Supply Chain Management (SCM) - Knowledge in Supply Chain, Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management. SAP Customer Experience (CX) - Knowledge … of e-commerce, sales, customer service, and marketing processes. SAP Business Transformation Management (BTM) - Knowledge in Business ProcessManagement/Business Process Automation applications SAP Business Technology Platform (BTP) & SAP Business Data Cloud (BDC) - Knowledge in database and data management, analytics, application development and integration, intelligent technologies, and AI. Understanding of Integration, Application, Data, Infrastructure More ❯
Aylesbury, Buckinghamshire, South East, United Kingdom
McCormick UK Limited
IT Business Relationship Lead Ldz, Poland, OR Haddenham, UK Hybrid setting MAIN RESPONSIBILITIES: Business Relationship Management primary liaison to business workstream leaders to define solution, address business objectives, enable efficiencies. Influence business LTP with technology acumen. Owns IT LTP in area of expertise. Working closely with steering committees, business leads, Business Relationship Directors (BRD), internal and external customers, vendors … environments, covering Production, Quality, Warehouse Operations and Supply Planning. Preferably experienced in at least two full-cycle deployments. Demonstrated written communication skills, specifically, documentation of system design, configuration, and process specifications. Expertise in delivery, project management, processmanagement and business systems requirements definition Knowledge of non-SAP products is nice to have. Demonstrated expertise in project … management, including mobilization, blueprint execution, solution design, budget forecasting and stakeholder communication. Ability to build strong relationships, influence across business stakeholders and cross-functional teams. Excellent organizational and verbal communication skills, with strong problem-solving skills and sound judgment. Fluent in English. Bachelors degree in Computer Science, Information Systems, Business Administration or related discipline. Knowledge of non-SAP products More ❯
optimising processes, driving efficiency, and making a meaningful impact? If so, this is your chance to be part of a newly formed team at PIC, shaping the future of process improvement from the ground up! About the Role We are seeking a dynamic professional to support the Head of Business ProcessImprovement in delivering key projects that enhance operational effectiveness … culture of continuous improvement, helping teams streamline workflows, optimize efficiency, and unlock new possibilities through data-driven insights. What You'll Do Project Governance & Performance Monitoring - coordinate and track process improvement initiatives ensuring they align with company objectives, follow best practices, and meet measurable KPIs. Ensure process standards are followed and updated Process Optimisation - deliver end to … end process improvement initiatives - identify inefficiencies and implement improvements to drive end to end efficiencies. Documentation - ensure consistent process maps, storyboards and improvement plans using PIC BPM&I standards Data Analysis & Reporting - Utilise insights to assess process effectiveness and recommend enhancements. Risk Management - develop risk assessments - identify potential risks and develop mitigation strategies Coaching & Support - Guide More ❯
effective resolution of any Order-related technical issues. Implement and promote observability best practices, using monitoring tools to drive data-driven decisions and enhance operational efficiency. Team Development & People Management Mentor and develop engineers, fostering growth and technical excellence within the Orders team. Build a culture of collaboration and transparency, ensuring knowledge sharing and cross-functional teamwork. Provide constructive … feedback to foster continuous improvement in engineering practices. Encourage ownership and accountability, ensuring engineers take initiative in addressing challenges related to quoting and ledger services. Delivery & ProcessManagement Own the planning and execution of Orders-related engineering deliverables, ensuring timely and efficient delivery. Optimize work breakdown processes to ensure incremental delivery of improvements in the buy/sell … agreements (SLAs) are met and integrations remain stable. Promote economic thinking, balancing costs and overall business impact while optimizing system performance. Culture & Leadership Foster a culture of innovation and process improvement, continuously iterating on the order experience. Lead cross-team collaboration, ensuring knowledge-sharing between Orders, Finance, Institutional teams, and other engineering teams. Advocate for data-driven decision-making More ❯
Macclesfield, Cheshire, United Kingdom Hybrid / WFH Options
Hays Technology
Process Excellence Consultant - Contract Opportunity Location: Macclesfield Hybrid Working: 3 days on-site/2 days remote per week Contract Duration: 6 months (with potential for extension) Outside IR35 | £500/day (Ltd/Umbrella) We are seeking a dynamic Process Excellence Consultant to support a high-impact transformation initiative. This hybrid role offers the opportunity to contribute … to operational excellence efforts across ERP/SAP S/4HANA environments in either Macclesfield.What You'll Bring Essential Skills & Experience: Proven expertise in process mapping and process thinking Hands-on experience in process optimisation using structured problem-solving tools Exposure to SAP S/4HANA, ERP, or large-scale transformation initiatives Knowledge of Business ProcessManagement (BPM) platforms Proficiency in Lean/Six Sigma or comparable continuous improvement methodologies Strong facilitation skills for live process mapping workshops Skilled trainer and coach with excellent stakeholder engagement Exceptional communication, collaboration, and networking abilities Nice-to-Have Experience Previous experience in a Process Excellence or similar role SAP implementation background Familiarity with financial or More ❯
Technologies: Fault Analysis audit processmanagement reporting system management KPIs ISO9001 CQM ISO14001 monitoring Endeavour Recruitment has an exciting opportunity for a Quality Manager to join our market leading client based in Wembley on a permanent basis. The selected Quality Manager will Implement and maintain our client's Quality Management System in accordance with BS ENISO … and liaise with the Quality Management Department, internal and external customers as well as suppliers as appropriate with regard to Quality issues. As a Quality Manager, your responsibilities will include the following tasks: Act as the primary contact with regard to Quality performance Administer the Fault Analysis Reporting process and ensure that the reports are distributed to management and monitor the completion of the corrective and preventive action of each entry. Manage the internal and external audit process and assist with audits where appropriate and/or necessary. To ensure that the Quality Systems are harmonised and kept up to date. Reviewer of all documented processes and ensures alliance with Corporate process and adherence to More ❯
The Director, Finance Transformation will play an instrumental role on the CFO leadership team tasked with driving significant improvements to our finance function by identifying opportunities for automation, process optimization, and data analysis. Your impact on the business will be felt by enabling better decision making and increasing efficiency across the organization. We are seeking a leader passionate about … to extract insights from financial data, providing actionable recommendations to improve business performance • Developing customized reports and dashboards to monitor key financial metrics • Developing, prioritizing and evolving a finance process improvement roadmap that leverages hyper automation, AI/ML and digital solutions • Monitoring emerging finance technologies, industry trends and leading practices • Conducting comprehensive analysis of financial processes, identifying areas … for improvement, including manual tasks, data inconsistencies, and reporting inefficiencies. • Acting as a liaison between finance teams, business units and technology teams to drive successful implementation of process enhancements. • Establishing and tracking KPIs to measure the effectiveness and efficiency of global finance processes (e.g., close cycle time, invoice processing time, and transactional cost) and stakeholder/customer satisfaction. • Analyzing More ❯
to own them to completion. Key job responsibilities # Infra Ops Program Manager Transform Operational Excellence and Drive Strategic Efficiency Across Multiple Functions Are you a detail-oriented program management professional who thrives on optimizing complex operational landscapes? Join our dynamic team and become the strategic linchpin that ensures seamless financial planning, processmanagement, and organizational performance. … processes, reducing costs, and ensuring our infrastructure programs are executed flawlessly. We value professionals who can navigate complex organizational landscapes with agility and strategic insight. Key Job Responsibilities Financial Management :Create cost-saving initiatives, track financial efficiency mechanisms, and lead comprehensive financial planning across multiple operational domains People Operations : Manage workforce planning, monitor hiring metrics, and collaborate closely with … HR to ensure optimal team composition Process Optimization :Develop and maintain comprehensive dashboards and tracking mechanisms for infrastructure site status and operational performance Metrics and Compliance: Coordinate and present key performance indicators, compile executive-level reports, and maintain rigorous documentation standards Audit and Site Readiness :Serve as the primary point of contact for external audits and coordinate seamless infrastructure More ❯
Harris Global is looking for a skilled Business Process Architect to join our London office. In this role, you'll design and optimise business processes to drive efficiency, support strategic goals and enhance integration with technology. You’ll work cross functionally to align business operations with architectural standards and deliver continuous improvement across the organisation. Key Responsibilities Develop and … govern process modelling standards, taxonomies and approval workflows. Identify and drive opportunities for standardisation, automation and functional centralisation. Manage process architecture repositories and ensure content remains accurate and up to date. Collaborate with stakeholders across departments to understand needs and shape process strategies. Lead process quality assurance, ownership frameworks and lifecycle management. Train staff on modelling … practices and maintain quality assurance protocols. What You'll Bring Must-have: Proven experience in business processmanagement or consulting. A degree in Computer Science, Information Technology or a related field. Strong understanding of IT architecture, business strategy and change management. Analytical mindset and problem solving capabilities. Proficiency with process modelling tools and platforms. If you meet More ❯
Harris Global is looking for a skilled Business Process Architect to join our London office. In this role, you'll design and optimise business processes to drive efficiency, support strategic goals and enhance integration with technology. You’ll work cross functionally to align business operations with architectural standards and deliver continuous improvement across the organisation. Key Responsibilities Develop and … govern process modelling standards, taxonomies and approval workflows. Identify and drive opportunities for standardisation, automation and functional centralisation. Manage process architecture repositories and ensure content remains accurate and up to date. Collaborate with stakeholders across departments to understand needs and shape process strategies. Lead process quality assurance, ownership frameworks and lifecycle management. Train staff on modelling … practices and maintain quality assurance protocols. What You'll Bring Must-have: Proven experience in business processmanagement or consulting. A degree in Computer Science, Information Technology or a related field. Strong understanding of IT architecture, business strategy and change management. Analytical mindset and problem solving capabilities. Proficiency with process modelling tools and platforms. If you meet More ❯
Sr Process Design Analyst (m f x) London Analyse Reporting Quant Vollzeit ohne Führungsaufgaben mit betrieblicher Altersvorsorge Downloads About Us Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 60 countries, draw … debate. As a private partnership, we believe our ownership structure fosters a long-term view that aligns our perspectives with those of our clients. About the Role The Senior Process Design Analyst is a member of the Strategic Design & Delivery Team within the Infrastructure Platform. This role works globally across the Client, Investment and Infrastructure platforms to identify opportunities … for process transformation and re-engineering in pursuit of strategic goals and objectives, increased efficiency and/or risk reduction. The Design Analyst prioritizes projects and drives the re/design process, including clear articulation of problem statement, desired business outcomes/return on value and implementation. Processes should be designed to scale and result in best client More ❯
Business Process Specialist | Digital Transformation Role: Business Process Specialist Hybrid: 2 days a week in the office (Birmingham) Salary: £60,000 + bonus A leading innovator in environmental sustainability is on a journey of digital transformation and looking for an experienced Business Process Specialist to join the team! They leverage cutting-edge technology to revolutionize waste processing … enhance operational efficiency, and minimize environmental impact. This role is at the heart of designing and improving business processes within the business. You will act as an advocate of processmanagement, support major projects with process work and identify improvement opportunities across multiple teams. 🔎 What are they looking for? Proven experience in a similar role with wide … Belt or above Strong background in designing and re-engineering end to end business processes Comfortable working across large scale programme and projects, particularly technology driven change Confidence with process mapping tools and exposure to BPM applications If you think this sounds like you, and would like to learn more about the company and the role please get in More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Capgemini
system Architect Deep understanding of product development, engineering, manufacturing, and supply chain processes Solid understanding the smart factory concepts, practices, and procedures. OEE, Assembly, Part, Bill of Materials, Workflow Process, Release to Manufacturing, Revise, Change Management, Product Structure, ProcessManagement, Customization, Logistics, Supply Chain Demonstrable relationships with Senior Clients up to CXO Level Experience of working … Outstanding communicator (written and verbal) and networker • Excellent interpersonal skills and the ability to quickly build rapport with others • Self-motivated and able to use initiative • Organised, good time management and prioritisation • Methodical approach to work, with good attention to details and strong logic and reasoning skills Don't meet every single requirements? Studies have shown women and people … To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals More ❯
colleagues, and the business, while fostering overall change maturity. Communicate and Engage: Own and deliver compelling communication and engagement strategies to ensure change stories are impactful and effective. Stakeholder Management: Cultivate excellent relationships with key stakeholders, manage communications at all levels, and act as a crucial link between programme management, business operations, and IT. System Implementation: Work closely … transformational change in large, complex organisations. People-focussed Lens: Proven ability to deliver and embed change that positively influences culture and behaviours. Analytical Acumen: Strong analytical, problem-solving, and processmanagement skills. Change Management Expertise: Extensive experience in change management practices. Leadership: Strong leadership skills, capable of guiding both direct and matrix teams across the business. … Commercial Insight: Good commercial acumen, with the ability to develop and manage complex business cases. Communication & Influence: Exceptional stakeholder management and communication skills, with the ability to influence at all levels, including senior leaders and directors. Adaptability: Ability to absorb technical information and communicate it effectively to both technical and non-technical audiences. Change Certification: Ideally, you'll hold More ❯