1 to 25 of 43 Senior Support Analyst Jobs in England

Senior Front Office Application Support Analyst Join to apply for the Senior Front Office Application Support Analyst role at EDF Trading Senior Front Office Application Support Analyst Join to apply for the Senior Front Office Application Support Analyst role at EDF Trading Direct message the job poster from … EDF Trading Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! When you join EDF Trading you’ll become part of a diverse international team of experts who challenge conventional ideas, test new approaches and think outside the box. Energy markets evolve rapidly so our team needs to … perfect organisation at which to begin or progress your career in the commodities sector. Join us, make a difference and help shape the future of energy. Department The Application Support team provides comprehensive support for all applications to the trading business ensuring best practice is applied to system support, upgrades, testing and procedures. The team has a More ❯

Senior IT/Techncial Support Analyst x 2 - New (REFBJ25) £38,000 - £40,000 + Excellent Benefits A high-profile organisation - recognised as the leader in its field - requires a number of Senior IT Support Analysts due to continued growth. Suitable candidates will have the following: Strong experience in IT support. Professional, friendly approach with … of virtualisation software/cloud services (Azure/AWS) highly beneficial. Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. Managing new workstation builds and More ❯

Senior IT/Desktop Support Analyst x 2 - New (REFBJ25) £38,000 - £40,000 + Excellent Benefits A high-profile organisation - recognised as the leader in its field - requires a number of IT/Desktop Support Analysts due to continued growth. Suitable candidates will have the following: Strong experience in IT support. Professional, friendly approach with … of virtualisation software/cloud services (Azure/AWS) highly beneficial. Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. Managing new workstation builds and More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key … Responsibilities: • Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key … Responsibilities: • Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key … Responsibilities: • Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) – 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key … Responsibilities: • Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Join to apply for the Senior Application Support Analyst role at LSEG (London Stock Exchange Group) 2 weeks ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are … or DevOps. Ability to work both independently and in teams. OUR VALUES AND CULTURE: We value integrity, partnership, excellence, and change. Our culture emphasizes diversity, innovation, and sustainability. We support our employees' growth and foster an inclusive environment where everyone can thrive. ADDITIONAL INFORMATION: We offer comprehensive benefits, including healthcare, retirement plans, volunteering days, and wellbeing initiatives. We are More ❯

Senior Application Support Analyst ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses More ❯

Senior IT Support Analyst (Law Firm) - London Client: DGH Recruitment Location: London, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 2 Posted: 23.05.2025 Expiry Date: 07.07.2025 Job Description: Senior IT Support Analyst (Law Firm) - London - Permanent - £75,000 per annum A fantastic opportunity has arisen for a Senior IT … Support Analyst (Law Firm) to join our London-based global law firm on a permanent basis. Please note this role is onsite 5 days per week. Educate and support colleagues, including those less experienced, to improve the overall department knowledge and customer service experience. Provide high-quality and timely responses, including ongoing communication, setting and meeting expectations … and resolution, for IS services to the firm. Coordinate and track all Change Forms related to new hires, departures, support, and name changes. Provide a white glove service to the business and continually strive to improve the service provided. Develop other team members and enhance their knowledge. Lead projects and take responsibility for various tasks assigned by other IS More ❯

Be among the first 25 applicants Direct message the job poster from RedRock Resourcing A high-profile organisation - recognised as the leader in its field - requires a number of Senior IT Support Analysts due to continued growth. Suitable candidates will have the following: Strong experience in IT support. Professional, friendly approach with the ability to perform well under … of virtualisation software/cloud services (Azure/AWS) highly beneficial. Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. Managing new workstation builds and … Working with the team to implement policy and procedure. Helping train and develop junior team members. Excellent benefits package including comprehensive training and development! Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology, Consulting, and Other Industries IT System Installation and Disposal, IT System Operations and Maintenance, and IT More ❯

Social network you want to login/join with: Job title: Senior Desktop Support Analyst Reports to: Service Desk Manager Location: London Department The Service Desk team resides within the IT Operations department and provides front line support of all end users globally. The team is based on the trading floor in London and Paris, has … and back office across all asset classes. Scope for this role includes all systems and processes covering the elements of end user computing within the global business. Systems under support include both vendor and internally developed systems. Main responsibilities This role is focused on delivering high-quality customer service, managing technical support for IT systems, and coordinating with … workload: Manage all incoming contact from customers, logging and progressing issues within defined service levels. Distribute workload within the team to ensure efficient handling of customer inquiries. Provide IT support for hosted solutions: Offer 1st through 3rd line technical support for IT solutions hosted or led by EDF Trading. This includes both in-house and vendor-purchased systems More ❯

Social network you want to login/join with: Responsibilities: Provide comprehensive technical support to end-users through in-person interactions, phone communications, and remote access technologies. Diagnose and resolve hardware, software, and network issues on Virtual Desktop Infrastructure (VDI), laptops, printers, and other peripherals using event logs and monitoring solutions. Install, configure, and maintain operating systems (Windows … and manage software updates and patches using tools such as Microsoft System Centre Configuration Manager (SCCM). Use remote access tools (TeamViewer, Remote Desktop) to assist remote users promptly. Support collaboration and communication tools, including MS Teams, Email, and mobile communications. Collaborate with other IT teams to address escalated issues and implement robust solutions. Investigate and troubleshoot critical vulnerabilities … documentation, knowledge base articles, and training materials to enhance team efficiency. Participate in the planning and implementation of IT projects, such as system upgrades and migrations. Set up and support audiovisual (AV) equipment for meetings across all organizational levels. Requirements: In-depth knowledge and experience with desktop operating systems, hardware, and software, including Windows 10/11, Microsoft Office More ❯

Senior Application Support Analyst - Citi Join to apply for the Senior Application Support Analyst - Citi role at Jobs via eFinancialCareers Senior Application Support Analyst - Citi 23 hours ago Be among the first 25 applicants Join to apply for the Senior Application Support Analyst - Citi role at Jobs via … asset classes (Commodities, Equities, Rates, Spread Products) and currencies, providing us with an unmatched ability to meet the needs of our clients. We are now recruiting for an Applications Support Senior Analyst, at VP level to support our Markets business through Production Support in London. Responsibilities: Support of High Touch Equities trading applications. The … Apps Support Tech Lead Analyst is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions. Provides expertise in area and an advanced level of understanding of the principles of apps support. Formulates and defines More ❯

Senior Support Analyst - Claims Senior Support Analyst - Claims Apply locations London - UK time type Full time posted on Posted 30+ Days Ago job requisition id R Looking for a role that will have a meaningful impact on IT? We are looking for an individual to support our wholesale business providing operational support … be doing: Investigate, triage, and manage incidents and requests Agree and clearly communicate business priorities and outcomes to all stakeholders Work on-call with peers on bridge calls to support the major incident and rollout processes Proactively lead initiatives, including problem resolution, change and release activities Support development, and release of project deliverables, ensuring the correct governance is … applied Write scripts in one or more scripting languages to resolve issues, and automate Ensure controls and auditability are maintained on all support and development activities Contribute to the development and maintenance of team Procedures, Policies, and documentation Coordinate 3rd party suppliers and IT partners, to resolve business issues and team activities Thorough and timely communication with Business and More ❯

asset classes (Commodities, Equities, Rates, Spread Products) and currencies, providing us with an unmatched ability to meet the needs of our clients. We are now recruiting for an Applications Support Senior Analyst, at VP level to support our Markets business through Production Support in London. Responsibilities: Support of High Touch Equities trading applications. The … Apps Support Tech Lead Analyst is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions. Provides expertise in area and an advanced level of understanding of the principles of apps support. Formulates and defines … and management teams to ensure appropriate integration of functions to meet goals. Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements Considers the implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options. Acts as advisor or More ❯

of the federation is central to our ability to transform lives around the world and address the global challenges of the future. The Role We are looking for a Senior Application Support & Development Analyst. The post holder will be part of the Application Support and Development team which is responsible for ERP, Dynamics 365, Identity & Access Management … and Microsoft 365 platform. The team develop solutions and provides 2 nd and 3 rd line support to UoL staff. The post holder will be responsible for the support, maintenance, changes to and development of University Business Systems (Business World/Unit4, StarRez, Kinetics). The role will span the full spectrum of systems/application support More ❯

Methodist Homes Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 72191f527689 Job Views: 11 Posted: 22.06.2025 Expiry Date: 06.08.2025 col-wide Job Description: Senior Application Support Analyst (Fixed Term) - Hybrid Working based in Derby Permanent - 37 hours per week - Monday - Friday Hybrid working model Salary up to £45,295 This is … By fostering inclusivity and care, we work collaboratively to improve the wellbeing of our residents, colleagues, customers and communities. About the role We are seeking a skilled and experienced Senior Application Support Analyst initially on a 24-months fixed term contract basis to be part initiatives of our programme of change. This role will sit as part … continued seamless delivery of business-as-usual IT tasks whilst being part of continuous improvement and strategic projects. About you The ideal candidate will have worked previously in a senior systems role, ideally have finance systems experience, be highly motivated, driven and proactive and dedicated to ensuring successful delivery. The candidate will possess a strong background in supporting systems More ❯

Your new company An Investment Management Firm based in Henley-On-Thames (Need to be able to commute to the office). Your new role Senior Desktop Support Analyst What you'll need to succeed Excellent customer service and communications skills. Previous experience doing VIP Support/C-Suite support is highly preferable. In-depth … experience in a customer-facing 'desktop' support role, preferably gained within the financial services sector and/or highly pressurised environment Prior experience in a senior position within a technical role with a consistent record of ownership, accountability, and where you were responsible for delivering solutions to complex problems Up-to-date knowledge of technologies, equipment and software … appropriate to business, including Windows operating systems, macOS, iPad, iPhone, Microsoft and Mac Applications and Network fundamentals Network and Telephony patching experience Audio Visual support and troubleshooting experience Preferably knowledge of ITIL V3/4 Foundation Microsoft Certification or equivalent experience (Nice to have) What you'll get in return An exciting opportunity to join an international organisation working More ❯

We require an enthusiastic and approachable individual to join our ICT department on a permanent contract to provide technical, project, configuration and end user support throughout NHS Forth Valley. The role requires a high level of technical knowledge and understanding and the successful candidate will also be expected to work closely with the Support Team Lead and eHealth … team to deliver the eHealth strategy. You must have experience providing multi-level end user support in a Microsoft Windows environment while providing technical support to any local or national projects. Ability and willingness to travel throughout the area of service delivery is essential for this post. You will have a great customer service ethic, along with excellent … interpersonal skills. You will have a degree or equivalent in a computer related subject. Prince2 or ITIL foundation accreditation would be an advantage. For informal enquiries: David Macfarlane, ICT Support Team Leader on 01324 566546. The duties of this post require the successful candidate to complete a Level 2 Disclosure Scotland check. Candidates should provide original and authentic responses More ❯

Morgan Hunt are working with a large public sector client who are looking for a Unit4 ERP Senior Support Analyst to join their team and play a key role in maintaining and optimising their Unit4 (Agresso) platform. The role is a 12 month FTC, with hybrid working in Manchester city Centre. Responsibilities: Providing 1st and 2nd line … support for Unit4 ERP system users across the organisation Troubleshooting functional and technical issues, escalating where appropriate Managing and resolving support tickets efficiently within SLA Working closely with Finance, HR, and other departments to support business processes Participating in system upgrades, testing, and patching activities Maintaining system documentation, user guides, and training materials Supporting configuration, workflows, and … learning opportunities at work Hybrid working - Manchester based Desired Skills and Experience Morgan Hunt are working with a large public sector client who are looking for a Unit4 ERP Senior Support Analyst to join their team and play a key role in maintaining and optimising their Unit4 (Agresso) platform. The role is a 12 month FTC, with More ❯

Title: Senior IS Support Specialist Location: London Salary: Competitive Ryder Reid Legal is currently recruiting for a Senior IS Support Specialist to join one of our global law firm clients on a permanent basis at their London office. This is a fantastic opportunity to support world-class legal professionals through exceptional technology services, while working … in one of London's most dynamic law firms. Key Responsibilities: Deliver timely and effective IS support to internal clients. Maintain and deploy PCs, laptops, smartphones, printers, AV systems, and more. Serve as a second-level technical resource for issue resolution. Log and track issues using Footprints; contribute to the knowledge base. Promote effective use of firm-provided software … applications. Maintain accurate equipment inventory in the Asset Management System. Provide after-hours technical support as needed. Participate in IS projects and uphold firm-wide standards and procedures. Qualifications: Strong communication and customer service skills. Proficiency with Windows 11, iOS, Microsoft Office, Exchange, and SCCM. Experience in legal or professional services environments preferred. Ability to move equipment and work More ❯

Senior Desktop Analyst Top-tier global law firm are seeking an enthusiastic and passionate Senior Desktop Analyst who works with autonomy to deliver high-quality work to join their London office on an initial 12-month fixed term contract. Salary to £71,000 12-month fixed-term contract Highly competitive employee benefits to include wellbeing fund … gym membership contribution, holiday buy/sell etc.! Liverpool Street station location In this role, you will support a global service delivery by partnering with key stakeholders, ensuring a 5-star user experience while building strong working relationships across IT and business services teams, mentoring colleagues, and upholding data security, privacy, and corporate policies. Senior Desktop Analyst Key Responsibilities: Respond and take ownership of technical support requests, diagnose and troubleshoot complex technical issues, escalating where necessary, and ensure timely follow-up and communications with users Work with Architects on new projects and major pieces of work, supporting new technologies and products during transition phases Drive a culture of proactive user focus through building authentic relationships More ❯

Social network you want to login/join with: Senior Systems Support Analyst, Brighton Client: Location: Brighton, United Kingdom Job Category: Other - EU work permit required: Yes Job Reference: c77f78bea269 Job Views: 13 Posted: 17.06.2025 Expiry Date: 01.08.2025 Job Description: As part of our continued growth, we are excited to be adding a Senior Systems Support Analyst to our Brighton team! Based in our Brighton HQ, you will be a crucial member of our IT function - supporting your Brighton colleagues in a variety of different ways. The Opportunity As a Senior Systems Support Analyst at MPB, you will maintain, support, and govern our IT systems and infrastructure, ensuring the delivery … broad range of cross-functional global IT projects, ensuring that objectives and deliverables are successfully completed on time and within budget. Key Responsibilities Providing local and remote end-user support for company IT hardware and software, focusing on the UK employee base, but covering other operations as required Governance, operation, maintenance, and monitoring of IT infrastructure and systems, including More ❯

Social network you want to login/join with: Senior IBM Power Systems Support Analyst, bournemouth col-narrow-left Client: Getronics Location: bournemouth, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Getronics is a global leader in technology solutions with … globe. Our mission is to deliver and continually evolve reliable IT services and solutions to empower organisations to maximise their business potential. We have an exciting opportunity for a Senior IBM Power Systems Support Engineer to join our team in the UK! What we can give you: 37.5-hour working week with flexible working options, giving you that … and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics! 24/7 advice and support across a wealth of topics with free access to our Employee Assistance Programme To give back to the community and in support of our global ESG programme, you More ❯