76 to 100 of 138 Service Designer Jobs in England

Lead Service Designer Location: Birmingham, Bristol, Leeds, Newcastle-upon-Tyne, Nottingham, Oldham, Swansea Salary: £54,857 per annum (Plus an additional allowance up to £25,543) Job Summary As a Lead Service Designer at DVSA, you will play a critical role in shaping and improving public services that impact millions of road users across the UK. … You will lead the design of end-to-end, user-centred services that are inclusive, accessible, and grounded in evidence. Working closely with service and product owners, policy experts, and multidisciplinary teams, you will ensure that design strategies align with DVSA's broader mission to keep Britain moving safely and sustainably. This includes supporting the agency's strategic goals … include but are not limited to: * Lead the design and continuous improvement of end-to-end services at DVSA, ensuring they are data-driven and user-centred. * Collaborate with service and product owners to align design plans with DVSA's strategic goals. * Champion inclusive and accessible design practices. * Work with other Lead roles in the User Centred Design team More ❯

JOB TITLE: Senior Service Designer (12-Month Secondment) LOCATION(S): Chester/Manchester GRADE: F HOURS: Full-Time DURATION: 12-Months WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in the office. About this opportunity We’re looking for an experienced Service Designer … the experience. We need someone who can work effectively with product owners, business analysts, behavioural scientists and fellow designers to take propositions from concept to reality. As a Lead Service Designer, your role will include: Working effectively and confidently as part of agile teams to help uncover priorities, visualise outcomes and define scope. Collaborating closely within the multidisciplinary … to succeed through coaching and mentoring. Being an active member of the design community to share knowledge, create ideas, and embed principles of design across a range of product, service and customer journeys. Experience in a range of research and design methods, including at least some of the following, is critical: Contextual enquiry Interviews Diary studies Questionnaire design Customer More ❯

JOB TITLE: Senior Service Designer (12-Month Secondment) LOCATION(S): Chester/Manchester GRADE: F HOURS: Full-Time DURATION: 12-Months WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in the office. About this opportunity We’re looking for an experienced Service Designer … the experience. We need someone who can work effectively with product owners, business analysts, behavioural scientists and fellow designers to take propositions from concept to reality. As a Lead Service Designer, your role will include: Working effectively and confidently as part of agile teams to help uncover priorities, visualise outcomes and define scope. Collaborating closely within the multidisciplinary … to succeed through coaching and mentoring. Being an active member of the design community to share knowledge, create ideas, and embed principles of design across a range of product, service and customer journeys. Experience in a range of research and design methods, including at least some of the following, is critical: Contextual enquiry Interviews Diary studies Questionnaire design Customer More ❯

Senior Service Designer **Senior Service Designer**TorchboxBristolSenior£45,374 - £72,293 per annum***Expires:** 12 Jan 25Total remuneration package: £45,374 - £72,293 per annum* All salaries listed on our roles are based on UK salary bands, however if you’d like more information on the bands for your country give us a shout. Senior Service Designer A bit about Torchbox We design and build digital products and services for international NGOs, governments and universities; we’re the digital marketing specialists for many of the biggest charities in the UK; and we created Wagtail CMS, used by Google, NASA, the NHS and thousands more. Our diverse team of over 120 people is mostly UK … building an amazing, progressive ownership and learning culture. If you are excited about this mission, it’s a great time to join. What we’re looking for The Senior Service Designer plays a key role in delivering high-quality digital products and services. You’ll help our clients understand their current offerings and how they can be improved. More ❯

Join to apply for the Senior Service Designer role at Olive Jar Digital 1 week ago Be among the first 25 applicants Join to apply for the Senior Service Designer role at Olive Jar Digital About The Role We are seeking an experienced Service Designer to collaborate closely with our multidisciplinary teams to architect … will contribute to Olive Jar Digital's mission of catalysing transformative change in the digital landscape. Permanent, Full-time UK-wide About The Role We are seeking an experienced Service Designer to collaborate closely with our multidisciplinary teams to architect and deliver cutting-edge digital solutions tailored to our clients' unique needs. With a focus on excellence and … testers as we continue to expand our project portfolio. Responsibilities Conduct research to understand user needs, pain points, and behaviors related to the service. Collaborate with stakeholders to define service objectives and requirements, and identify opportunities for improvement. Create service blueprints, user journey maps, and other design artifacts to visualize and communicate service concepts. Prototype and iterate More ❯

Job level: 11 As a Lead Service Designer at TPXimpact in our Digital Transformation business, you will report to Jaskiran Kang, the Head of Service & Organisation Design team. You will spend at least 90% of your time on billable work across central government, local government, healthcare, non-profit, and private sector clients. Our projects can last a … Head of Practice with recruitment into the practice or progression processes. About You Technical Skills Essential You will have over 8 years of direct or equivalent experience as a service designer in management consulting with UK public sector or third sector clients, UK civil service, or other commercial environments. You are comfortable leading or upskilling multi-disciplinary … teams in applying service design tools and methods. You are comfortable leading and evaluating service prototyping and piloting. You have excellent negotiation and client relationship management skills. You have the ability to operate in a dynamic environment, working on multiple projects at once. You develop visually compelling artefacts for stakeholders to understand as-is or future service More ❯

Senior Service Designer Location: Remote - mostly remote with adhoc travel to London Work Pattern: Fixed Term Contract Security Clearance: must hold active SC Clearance The Company: At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company … work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. Key Responsibilities: Lead on design concepts and service blueprints that help define the customer journey and articulate the vision for end-to-end services. Identify opportunities and analyse user needs and business objectives across highly complex services … with the team, senior stakeholders and users. Collaborate with multidisciplinary teams, effective management of stakeholders and facilitate discussions at a senior level. Rapidly design and test digital prototypes with service users. Drive awareness of service performance through data and influence the implementation of evidence-based improvements. Take the lead in advocating for best practice and inclusive user-centred More ❯

sharing, and inclusion. Access to career development, training, and professional certification pathways. Flexible, hybrid working options with some travel to client sites as needed. Involvement in internal initiatives-from service design thinking groups to practice development and innovation campaigns. What You'll Do Important: Candidates must currently hold active SC (Security Clearance). Unfortunately, we cannot consider applicants without … this due to client requirements. In this role, you'll work end-to-end across the service design lifecycle-mapping journeys, facilitating ideation, creating future-state service concepts, and collaborating with delivery teams to turn insight into action. You'll be expected to: Lead or contribute to the full service design process, from discovery to prototyping and … delivery. Create service blueprints, user journeys, personas, and other design artefacts that communicate complexity clearly. Apply inclusive design and accessibility best practices throughout your work. Collaborate closely with researchers, developers, delivery managers, and stakeholders. Use design thinking to help clients reimagine and transform their services. Stay curious-asking why, challenging assumptions, and identifying improvements using user insight. This is More ❯

Social network you want to login/join with: Senior Service Designer, london (city of london) col-narrow-left Client: Advanced Resource Managers Location: london (city of london), United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Senior Service Designer Location: London/Hybrid Security Clearance: SC Duration: Initial 6-month contract We are working with a confidential public sector organisation who are seeking a Senior Service Designer to support a major digital transformation programme within a secure, high-profile environment. You will help shape and transition critical national services, working as part of a cross-functional … team within a digital and data-driven directorate. Key Responsibilities: Lead service design activities and mentor junior team members Design user-focused services that meet programme goals Collaborate with technical and operational teams to support service transition Promote Agile, ITIL 4, and continual improvement practices Clearly document design decisions and risks Proven service design expertise with a More ❯

Join to apply for the Service Designer (SC Cleared) - Consultant - Digital Factory role at Capgemini Invent About Capgemini Invent At Capgemini Invent, we believe difference drives change. As transformation consultants, we blend strategic, creative, and scientific capabilities, collaborating with clients to deliver innovative solutions. Join us to drive transformation tailored to current and future challenges, informed by science … and data, enhanced by creativity and technology. Your Role As a Service Designer, you'll be part of our Digital Factory community, passionate about user-centered design, critical thinking, and building digital services and products. You'll champion inclusive design, ensuring accessibility and advocating for principles throughout project lifecycles. Working with major clients across sectors, you'll have … opportunities for growth and development. Key Responsibilities Maximize value from service design from inception to application. Support end-to-end service design processes, from ideation to testing. Champion user-centricity using various tools and methods. Work on innovative ideas alongside solution teams. Identify and lead improvements using current and emerging trends, influencing various stakeholders. Additional Opportunities Contribute to More ❯

Service Designer (Must hold current SC) The Company: At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and … shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. About the Role: We are seeking a highly skilled Service Designer with SC clearance and strong GDS (Government Digital Service) experience to join our team. You will work on high-profile government projects, designing end-to-end services that meet user … needs while aligning with government digital standards. Key Responsibilities: Lead service design activities across the full service lifecycle, from discovery to live. Conduct user research and collaborate with User Researchers, Content Designers, and Interaction Designers to create user-centred services. Develop service maps, blueprints, and process flows to visualise and improve user journeys. Work closely with policy More ❯

generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs Job Description Role Description As a Senior Service Designer at Netcompany you will deliver high profile digital … to build solutions that meet user needs, deliver business impact and benefit society. Key Responsibilities Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user, business needs and requirements and the wider operational … and organisation context Analyse user needs and business objectives in highly complex service areas Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end Help to define vision and outcomes for products, services and programmes Lead on design workshops and design sprints with the team, senior stakeholders and users Rapidly More ❯

generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs Job Description Role Description As a Senior Service Designer at Netcompany you will deliver high profile digital … operations to build solutions that meet user needs, deliver businessimpact and benefit society. Key Responsibilities: Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user, business needs and requirements and the wider operational … and organisation context Analyse user needs and business objectives in highly complex service areas Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end Help to define vision and outcomes for products, services and programmes Lead on design workshops and design sprints with the team, senior stakeholders and users Rapidly More ❯

generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs Job Description Role Description As a Senior Service Designer at Netcompany you will deliver high profile digital … operations to build solutions that meet user needs, deliver businessimpact and benefit society. Key Responsibilities: Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user, business needs and requirements and the wider operational … and organisation context Analyse user needs and business objectives in highly complex service areas Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end Help to define vision and outcomes for products, services and programmes Lead on design workshops and design sprints with the team, senior stakeholders and users Rapidly More ❯

being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. What You'll Be Doing The Service Designer will be part of a skilled multidisciplinary team leading on the strategic design, prototyping and build of excellent public services. You'll collaboratively build cross-government services … problems, focussing on the design of services at scale. In frog we're building a new capability to work at the cutting edge of policy design. We need strategic service designers that understand the policy lifecycle and how to: test iterate and improve policy in the same way you would a digital service. If you're not entirely sure … and show policy people a new way of working. You're able to evangelise public policy design at all levels of government. An Overview Of The Role As a service designer, you'll be an expert in: Zooming out on the wider context, focus on policy outcomes and zoom in on what people need Designing in a user More ❯

being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. What You'll Be Doing The Service Designer will be part of a skilled multidisciplinary team leading on the strategic design, prototyping and build of excellent public services. You'll collaboratively build cross-government services … problems, focussing on the design of services at scale. In frog we're building a new capability to work at the cutting edge of policy design. We need strategic service designers that understand the policy lifecycle and how to: test iterate and improve policy in the same way you would a digital service. If you're not entirely sure … and show policy people a new way of working. You're able to evangelise public policy design at all levels of government. An Overview Of The Role As a service designer, you'll be an expert in: Zooming out on the wider context, focus on policy outcomes and zoom in on what people need Designing in a user More ❯

I have partnered with one of the most interesting (and complex) organisations I’ve ever worked with – they are looking for a Senior Service Designer to join a hugely impactful project on a fixed-term contract basis. You will be designing an end-to-end service with complex digital and non-digital aspects – it’s important to … an internally facing and highly technical piece of work with an equally complex set of stakeholders. You will be working closely alongside a Senior User Researcher, the Head of Service Design, and a wider non-UCD team. The project will require real-depth and expertise within Service Design, not limited to: Excellent stakeholder relationship building and facilitation experience. … Experience designing across both online and offline systems and services. A broad design 'toolkit', and a pragmatic, flexible approach for how effective Service Design can be delivered. Capability across both discovery (workshopping & research) and delivery (Journey mapping, Blueprints etc). Experience across large, diverse organisations. More ❯

I have partnered with one of the most interesting (and complex) organisations I’ve ever worked with – they are looking for a Senior Service Designer to join a hugely impactful project on a fixed-term contract basis. You will be designing an end-to-end service with complex digital and non-digital aspects – it’s important to … an internally facing and highly technical piece of work with an equally complex set of stakeholders. You will be working closely alongside a Senior User Researcher, the Head of Service Design, and a wider non-UCD team. The project will require real-depth and expertise within Service Design, not limited to: Excellent stakeholder relationship building and facilitation experience. … Experience designing across both online and offline systems and services. A broad design 'toolkit', and a pragmatic, flexible approach for how effective Service Design can be delivered. Capability across both discovery (workshopping & research) and delivery (Journey mapping, Blueprints etc). Experience across large, diverse organisations. More ❯

I have partnered with one of the most interesting (and complex) organisations I’ve ever worked with – they are looking for a Senior Service Designer to join a hugely impactful project on a fixed-term contract basis. You will be designing an end-to-end service with complex digital and non-digital aspects – it’s important to … an internally facing and highly technical piece of work with an equally complex set of stakeholders. You will be working closely alongside a Senior User Researcher, the Head of Service Design, and a wider non-UCD team. The project will require real-depth and expertise within Service Design, not limited to: Excellent stakeholder relationship building and facilitation experience. … Experience designing across both online and offline systems and services. A broad design 'toolkit', and a pragmatic, flexible approach for how effective Service Design can be delivered. Capability across both discovery (workshopping & research) and delivery (Journey mapping, Blueprints etc). Experience across large, diverse organisations. More ❯

Join to apply for the Senior Service Designer role at Tesco . As a Service Designer at the UK’s largest supermarket, you’ll develop services and processes serving millions of people across different user groups (customers, users, colleagues, suppliers). We seek someone who thrives in ambiguity—a system thinker who can confidently aggregate evidence … the perfect work/life balance, allowing you to be yourself both professionally and personally. And a benefits package that’s more than competitive. About the role As a Service Designer at the UK’s largest supermarket, you’ll develop services and processes serving millions of people across different user groups (customers, users, colleagues, suppliers). We seek … work primarily with designers, researchers and product managers from customer and online teams as well as from store and fulfilment operations, to surface opportunities for efficient and high-quality service improvements for store customers, online users, head office colleagues, store colleagues, and suppliers. You will facilitate conversations that lead to critical strategic decisions. Your role will be to ensure More ❯

sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities Service designers design the end-to-end journey of a service. This helps a user complete their goal and government deliver a policy intent. In this role your work may … involve the creation of or change to transactions products and content across both digital and offline channels provided by different parts of government. We are looking for a Service Designer to join an agile team. The role will involve: Designing concept journeys, blueprints, and roadmaps that communicate how the total user experience can be elevated beyond the immediate … product or service; Facilitating the collective understanding of the end-to-end, front-to-back experience by mapping the orchestration of events at the intersection of technology, business and design; Shaping how behind-the-scenes processes and support functions interact with each other and how these impact the design process; Embedding design practices within organizations to create a sustainable More ❯

team delivers for brands including Lego, Samsung, Yves-Saint Laurent Beauty, Ford, HSBC, Duracell, Microsoft, Diageo and Specsavers. What we need from you As a passionate and experienced Lead Service Designer, you will be dedicated to elevating our work and leading service designers to create meaningful, beautifully crafted products and services. You'll lead projects and teams … implementing human-centered design strategies that enhance our clients' services and customer/employee experiences. This role requires an empathetic, strategic, and creative Lead with a deep background in service design, exceptional strategic thinking, and the ability to collaborate across multidisciplinary teams to drive innovative solutions. This position requires a balance of hands-on work across multiple projects and … set up to ensure that you and the team can do your best work. Stay up to date with industry trends, best practices, and emerging technologies to continuously improve service design practices and set the bar higher for more junior members. Foster a collaborative, curious and creative environment where people can do great work. Provide guidance and feedback being More ❯

DWP. Digital with purpose. Do you have a passion for putting user needs at the centre of design? Do you want to be part of a collaborative community of Service Designers? Can you design services end-to-end and front-to-back? We want talented, Service Designers with experience, empathy and drive. You'll lead a high-performing … team of service designers to create end-to-end solutions using the latest tech and thinking. DWP delivers services to our millions of customers every day, including the most vulnerable in society. Our expert DWP Digital teams are building, maintaining and transforming those services, using the latest tech, tooling, and thinking. DWP services are in demand more than ever … improved, modern services we provide. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Design with Purpose. Our Service Designers: Design services that have user needs at their core Understanding user behaviour and feedback is key. You'll translating user need into actionable tasks, and communicate & collaborate with More ❯

DWP. Digital with purpose. Do you have a passion for putting user needs at the centre of design? Do you want to be part of a collaborative community of Service Designers? Can you design services end-to-end and front-to-back? We want talented, Service Designers with experience, empathy and drive. You'll lead a high-performing … team of service designers to create end-to-end solutions using the latest tech and thinking. DWP delivers services to our millions of customers every day, including the most vulnerable in society. Our expert DWP Digital teams are building, maintaining and transforming those services, using the latest tech, tooling, and thinking. DWP services are in demand more than ever … improved, modern services we provide. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Design with Purpose. Our Service Designers: Design services that have user needs at their core Understanding user behaviour and feedback is key. You'll translating user need into actionable tasks, and communicate & collaborate with More ❯

team delivers for brands including Lego, Samsung, Yves-Saint Laurent Beauty, Ford, HSBC, Duracell, Microsoft, Diageo and Specsavers. What we need from you As a passionate and experienced Lead Service Designer, you will be dedicated to elevating our work and leading service designers to create meaningful, beautifully crafted products and services. You’ll lead projects and teams … implementing human-centered design strategies that enhance our clients’ services and customer/employee experiences. This role requires an empathetic, strategic, and creative Lead with a deep background in service design, exceptional strategic thinking, and the ability to collaborate across multidisciplinary teams to drive innovative solutions. This position requires a balance of hands-on work across multiple projects and … set up to ensure that you and the team can do your best work. Stay up to date with industry trends, best practices, and emerging technologies to continuously improve service design practices and set the bar higher for more junior members. Foster a collaborative, curious and creative environment where people can do great work. Provide guidance and feedback being More ❯