external IT support relationship, including onboarding and offboarding, permissions, access reviews, licence management, and the rollout of a password management system. Administer Microsoft 365, SharePoint, Notion,Salesforce and any new systems we bring online, covering configuration, housekeeping and basic troubleshooting. Make platformrecommendations, and work with internal and external teams … naming conventions, templates and reference documentation, so colleagues can find what they need and use our systems consistently. Lead a full readiness review of SharePoint & Notion, covering structure, permissions, metadata and suitability for AI-assisted knowledge retrieval - and use this as a live testing ground for how AI tools ...