14 of 14 Service Delivery Jobs in Essex

Application Support Analyst (ERP) required to join an innovative and fast-paced IT Service Desk just North of Chelmsford paying upto 43k, it is an Office based position. You will take ownership of the support, maintenance, and continuous enhancement of the primary enterprise applications similar to SAP, Oracle, MAM or Dynamics or Epicor . You will collaborate closely with … and operational efficiency of all applications, proactively addressing issues and driving continuous process improvements. This position demands a hands-on technical approach blended with a steadfast dedication to superior service delivery . Beyond ERP, you will also contribute to general IT support, particularly concerning the Microsoft 365 suite and wider IT operations, ensuring a cohesive and dependable technology … the integration points between the ERP and associated systems (e.g., Accounting, CRM, Inventory tools). Maintain accurate and clear technical documentation covering processes, configurations, and application architecture. User Experience & Service Delivery Act as the escalation point for complex technical or application-related incidents. Deliver professional, timely, and user-centric support to all staff, fostering a positive service More ❯

it will be one of the most forward looking, effective and financially sustainable Councils in the country. ECC will be a leading-edge digital council that drives excellent customer service with transformation at the heart of service excellence. The Product and Delivery team will provide product leadership and direction. They will develop a bold product vision, translating … this into a roadmap of prioritised deliverables, planning and managing the different phases of the product delivery lifecycle, iterating a product over time to meet user needs, and ensuring products are built effectively, on time and to budget, setting high standards to ensure products meet user needs. The team will also be responsible for artificial intelligence (AI) and robotic … process automation capabilities. This role will lead, monitor, optimise and continuously improve the delivery of software components so that the Council can provide simple user experiences and achieve better outcomes for people and businesses. They will be responsible for leading the team writing clean, accessible code that is open by default and easy for others to reuse, developing software More ❯

Freightserve recruitment are looking for a IT Project Deliver Manager for a well-established IT Company. The role is based in Stansted, Essex. The IT Project Delivery Manager will lead the planning, execution, and delivery of IT projects, across a wide range of clients and their various industries. Ensuring alignment with client’s objectives, technical requirements and to … The Company standards. This role is pivotal in driving successful outcomes for new service deliveries or infrastructure installations/upgrades and Cyber Security enhancements. Key Responsibilities:- Project Leadership & Delivery Lead end-to-end delivery of IT projects, from scoping and planning through to completion and handover. Develop and manage project plans, timelines and resource allocation. Work with … the project lifecycle. Pro-active communication with client and internal staff. Facilitate regular project meetings, status updates, and reviews with clients and internal teams. Operational Oversight Coordinate with the service desk and project team to ensure seamless handover and operational readiness of delivered projects. Ensure all project documentation is complete, accurate, and maintained according to Company's standards. Ensure More ❯

for a well-established IT Company. The role is Remote based working mainly from home, but will be visiting Customer sites around The Chelmsford, Essex areas. The IT Project Delivery Manager will lead the planning, execution, and delivery of IT projects, across a wide range of clients and their various industries. Ensuring alignment with client’s objectives, technical … requirements and to The Company standards. This role is pivotal in driving successful outcomes for new service deliveries or infrastructure installations/upgrades and Cyber Security enhancements. Key Responsibilities:- Project Leadership & Delivery Lead end-to-end delivery of IT projects, from scoping and planning through to completion and handover. Develop and manage project plans, timelines and resource … the project lifecycle. Pro-active communication with client and internal staff. Facilitate regular project meetings, status updates, and reviews with clients and internal teams. Operational Oversight Coordinate with the service desk and project team to ensure seamless handover and operational readiness of delivered projects. Ensure all project documentation is complete, accurate, and maintained according to Company's standards. Ensure More ❯

to ensure programmes and projects adhere to new standards and governance, supporting a forward facing view and a single pathway. The postholder will work with the AD of Digital Service Development to set up the initial structure, processes and governance that the form the baseline for the new Digital PMO. Support will be provided to all projects undertaken by … portfolio. The postholder will be required to present PMO updates and highlights to various boards as required. The postholder will be expected to deputise for the AD of Digital Service Development when required. Main duties of the job Integration Develop and maintain the single pathway for new change, project and programme requests into the directorate Develop and maintain the … portfolio list allowing ongoing management and forward-facing forecast Review and standardisation of documentation used in the delivery of programmes and projects within the directorate Develop and maintain standardised reporting across all levels of the portfolio Reviewing current and future projects/programmes against the new standards Oversee delivery of agreed plans and milestones Acting as the central More ❯

Senior Applications Developer, you ll play a key role in creating and optimising digital products that are simple, accessible, and designed around user needs. Working within our Product and Delivery team, you will contribute to the ongoing evolution of (url removed), support our AI and robotic process automation initiatives, and drive development standards that improve outcomes across Essex. What … software components. Oversee and mentor developers in writing clean, open-by-default code. Deliver software through all stages of the product lifecycle, ensuring alignment with user needs, budget, and delivery timelines. Continuously iterate and enhance digital services using user-centred design principles. Support innovation across AI, automation, and modern digital services. About You (Knowledge, Skills & Experience) Degree-level education … functions. Strong customer focus, building trusted relationships with users and stakeholders. Ability to manage complex issues and resources to deliver effective outcomes. Confident use of digital technologies to enhance service delivery. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency. More ❯

Senior Applications Developer, you'll play a key role in creating and optimising digital products that are simple, accessible, and designed around user needs. Working within our Product and Delivery team, you will contribute to the ongoing evolution of essex.gov.uk, support our AI and robotic process automation initiatives, and drive development standards that improve outcomes across Essex. What You … software components. Oversee and mentor developers in writing clean, open-by-default code. Deliver software through all stages of the product lifecycle, ensuring alignment with user needs, budget, and delivery timelines. Continuously iterate and enhance digital services using user-centred design principles. Support innovation across AI, automation, and modern digital services. About You (Knowledge, Skills & Experience) Degree-level education … functions. Strong customer focus, building trusted relationships with users and stakeholders. Ability to manage complex issues and resources to deliver effective outcomes. Confident use of digital technologies to enhance service delivery. To find out more information please contact Lily at Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency. More ❯

Senior Applications Developer, you’ll play a key role in creating and optimising digital products that are simple, accessible, and designed around user needs. Working within our Product and Delivery team, you will contribute to the ongoing evolution of (url removed), support our AI and robotic process automation initiatives, and drive development standards that improve outcomes across Essex. What … software components. Oversee and mentor developers in writing clean, open-by-default code. Deliver software through all stages of the product lifecycle, ensuring alignment with user needs, budget, and delivery timelines. Continuously iterate and enhance digital services using user-centred design principles. Support innovation across AI, automation, and modern digital services. About You (Knowledge, Skills & Experience) Degree-level education … functions. Strong customer focus, building trusted relationships with users and stakeholders. Ability to manage complex issues and resources to deliver effective outcomes. Confident use of digital technologies to enhance service delivery. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency. More ❯

either Stansted or at various locations throughout London or where clients are based. Overview We are seeking a proactive and customer-focused IT Support Technician to join our Managed Service Provider (MSP) team. The successful candidate will provide technical support and troubleshooting to multiple clients, ensuring their IT systems and security run efficiently and securely. Key Responsibilities Provide remote … and on-site IT support to clients, resolving technical issues promptly. Manage service desk requests, prioritizing and escalating, as necessary. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Support Microsoft 365, email configurations, and cloud-based services. Troubleshoot network connectivity, firewalls, and VPN issues. Perform regular system monitoring, patching, and updates to ensure security compliance. Maintain … documentation on client IT environments and solutions provided. Collaborate with the MSP team to optimize IT operations and enhance service delivery. Skills & Qualifications Previous experience in IT support, ideally in an MSP or multi-client environment. Proficiency in Windows, macOS, and possibly Linux operating systems. Strong knowledge of networking, Active Directory, and Microsoft 365 administration. Experience with remote monitoring More ❯

Field Service Engineer Kent £42,000 basic salary Van, paid door to door travel, 33 days holiday, pension scheme, life assurance, phone, tablet and more Overview Are you a skilled and experienced Field Service Engineer with expertise in heavy plant or material handling equipment? We are seeking a multiskilled professional to join our team, working on forklifts, stackers … faults in hydraulic, mechanical, and electrical systems, including CANBUS systems and electrical wiring diagrams. Conduct routine inspections and preventative maintenance to ensure equipment reliability and safety. Provide exceptional customer service while working on-site at client locations. Maintain accurate service records and documentation. Adhere to health and safety regulations and company policies at all times. Collaborate with the … wider team to share knowledge and improve service delivery. Qualifications NVQ Level 3 or equivalent in Automotive, Plant, or Agriculture is required. Proven experience working with heavy plant or material handling equipment. Strong skills in hydraulic, mechanical, and electrical systems. Demonstrated ability in fault finding and diagnostics, including CANBUS systems and electrical wiring diagrams. Excellent problem-solving skills and More ❯

and rapid issue resolution. Act as a trusted advisor to customers, helping them make confident, informed decisions. Maintain up-to-date subject matter expertise in relevant Idox Local Government service areas e.g. Built Environment, Address Data Solutions, Public Protection. Share knowledge and best practices with colleagues, supporting cross-skilling and team development. Contribute to the continuous improvement across onboarding … and wider professional services delivery processes. To be successful, you should bring: Hands-on experience using Idox software solutions (or similar Local Authority). A good understanding of Council processes in areas such as in Public Protection or Regulatory Services. Previous experience in software consultancy and/or training. A strong problem-solving mindset and consultative approach to solution … to manage multiple projects and customers simultaneously with care and attention to detail. Excellent written, listening, and verbal communication skills. High levels of commitment, professionalism, and passion for delivering service excellence. Additional desirable qualities: Experience in data migration activities. Knowledge of the Idox implementation processes and methodologies. About Idox Our specialist software solutions power the performance of government and More ❯

and rapid issue resolution. Act as a trusted advisor to customers, helping them make confident, informed decisions. Maintain up-to-date subject matter expertise in relevant Idox Local Government service areas e.g. Built Environment, Address Data Solutions, Public Protection. Share knowledge and best practices with colleagues, supporting cross-skilling and team development. Contribute to the continuous improvement across onboarding … and wider professional services delivery processes. To be successful, you should bring: Hands-on experience using Idox software solutions (or similar Local Authority). A good understanding of Council processes in areas such as in Public Protection or Regulatory Services. Previous experience in software consultancy and/or training. A strong problem-solving mindset and consultative approach to solution … to manage multiple projects and customers simultaneously with care and attention to detail. Excellent written, listening, and verbal communication skills. High levels of commitment, professionalism, and passion for delivering service excellence. Additional desirable qualities: Experience in data migration activities. Knowledge of the Idox implementation processes and methodologies. About Idox Our specialist software solutions power the performance of government and More ❯

and rapid issue resolution. Act as a trusted advisor to customers, helping them make confident, informed decisions. Maintain up-to-date subject matter expertise in relevant Idox Local Government service areas e.g. Built Environment, Address Data Solutions, Public Protection. Share knowledge and best practices with colleagues, supporting cross-skilling and team development. Contribute to the continuous improvement across onboarding … and wider professional services delivery processes. To be successful, you should bring: Hands-on experience using Idox software solutions (or similar Local Authority). A good understanding of Council processes in areas such as in Public Protection or Regulatory Services. Previous experience in software consultancy and/or training. A strong problem-solving mindset and consultative approach to solution … to manage multiple projects and customers simultaneously with care and attention to detail. Excellent written, listening, and verbal communication skills. High levels of commitment, professionalism, and passion for delivering service excellence. Additional desirable qualities: Experience in data migration activities. Knowledge of the Idox implementation processes and methodologies. About Idox Our specialist software solutions power the performance of government and More ❯

based in Epping for a Help Desk Administrator. This role will be the first point of contact for clients and internal teams, managing calls and emails regarding waste-management service requests. Youll dispatch field teams as needed, log jobs, track progress, and maintain accurate records to ensure timely, compliant service delivery. Key Responsibilities Receive and log incoming enquiries … and service requests (e.g., septic-tank emptying, drain unblocking, tanker bookings, flood-response calls) via phone or email. Assign jobs to field teams/operators, ensuring details are clear and accurate. Monitor job progress, track outstanding work, follow up on deadlines, and update clients on scheduling or delays. Maintain accurate records and documentation (job sheets, customer details, scheduling logs … internal systems. Calm, clear communicator able to handle customer calls and coordinate between clients and teams. Able to manage multiple tasks, prioritise workload, and adapt to changing or urgent service requests. Reliable and flexible, aware that operational needs can change, particularly during emergencies. More ❯