24 of 24 Service Delivery Jobs in Essex

Main informationTerm Type: PermanentFulltime: TrueExternal Department: Business ServicesLocation Text: Ipswich, Norwich, Cambridge, Chelmsford, Bristol, SevenoaksAbout usBirketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford … support teams through implementation and adoption. The role offers the opportunity to work on high-impact practice transformation, client-facing innovation and modern legal service delivery initiatives.The successful candidate will bring experience in legal operations, process improvement, business analysis, consulting, legal project management or professional services transformation. Strong ...

order management, compliance, accounting, performance analytics, reporting and more. Get To Know the Team Distributor Client Services (DCS) provides a bespoke, end-to-end service to Distributors, Corporate Clients and Nominees, acting as a single point of contact for all operational and servicing needs. The team delivers enhanced turnaround … operating hours. We offer hybrid working after completion of all necessary training. Responsibilities: Ensure SS&C consistently meets client expectations in line with agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Perform and evidence all required daily controls and monitoring for Straight Through Processing (STP) order ...

maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation and audit requirements. Lead troubleshooting of all business related service issues. Support the implementation and measurement of key service level agreements (SLAs). Support the maintenance of service quality levels, overseeing diverse … complex customer service events that require drive and focus to resolve. Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes. Including supporting the release of updates into service in line with technology roadmaps and demand management. Maintain all associated ...

maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation and audit requirements. Lead troubleshooting of all business related service issues. Support the implementation and measurement of key service level agreements (SLAs). Support the maintenance of service quality levels, overseeing diverse … complex customer service events that require drive and focus to resolve. Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes. Including supporting the release of updates into service in line with technology roadmaps and demand management. Maintain all associated ...

maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation and audit requirements. Lead troubleshooting of all business related service issues. Support the implementation and measurement of key service level agreements (SLAs). Support the maintenance of service quality levels, overseeing diverse … complex customer service events that require drive and focus to resolve. Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes. Including supporting the release of updates into service in line with technology roadmaps and demand management. Maintain all associated ...

Benefits Are you already the technical escalation point within your IT Support team? Do you enjoy solving complex technical issues, mentoring colleagues and driving service improvements? We're recruiting for a Senior Technical Support Analyst to join a growing internal IT team, acting as the bridge between the Service … developing the team's knowledge base, documenting complex issues and solutions within Confluence to improve consistency, support future automation and strengthen long-term service delivery. Key Responsibilities Act as the senior technical escalation point for complex support issues Mentor and coach Technical Support Analysts, helping to develop the wider ...

Benefits Are you already the technical escalation point within your IT Support team? Do you enjoy solving complex technical issues, mentoring colleagues and driving service improvements? We're recruiting for a Senior Technical Support Analyst to join a growing internal IT team, acting as the bridge between the Service … developing the team's knowledge base, documenting complex issues and solutions within Confluence to improve consistency, support future automation and strengthen long-term service delivery. Key Responsibilities Act as the senior technical escalation point for complex support issues Mentor and coach Technical Support Analysts, helping to develop the wider ...

Main informationTerm Type: PermanentFulltime: TrueExternal Department: Business ServicesLocation Text: Ipswich, Norwich, Cambridge, Chelmsford, Bristol, SevenoaksAbout usBirketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford … join a leading UK law firm. This role will support the design, configuration and adoption of legal technology solutions that improve client collaboration, matter delivery, workflow efficiency and reporting.You will work closely with partners, lawyers, legal operations, knowledge management, IT and clients to gather requirements, build HighQ sites ...

Space is looking for a IT- SAP/ERP Finance & Controlling senior specialist to reinforce its internal SAP team.You will contribute to the service delivery by the ERP Delivery Center, covering all of our Airbus Defence and Space ERP platforms including the French national platform.Inside the scope … functional level to develop/modify the ABAP code to be adjusted to the new requirements.ABOUT YOUExperienced on SAP FICO domainBe fully customer and delivery oriented.Not a 100% match? No worries! Airbus supports your personal growth with customised development solutions.HOW WE CAN SUPPORT YOUMany of our staff work flexibly ...

role combining technical leadership with responsibility for health, safety, environmental, quality, and regulatory compliance across the organisation. The role provides strategic oversight of technical service delivery, engineering standards, and client-facing technical support while ensuring the business operates in full compliance with relevant legislation, ISO management systems … contact between technical teams, engineers, clients, regulators, and senior management, supporting operational excellence, risk management, sustainability, and commercial performance. Key Responsibilities Technical Leadership & Service Support Provide technical leadership and support to engineering and service teams. Act as the senior technical escalation point for complex systems, faults, and design ...

traditional account management role, nor is it simply a sales position. The role sits at the intersection of strategy, innovation, technology, commercial development and service delivery, helping to turn our client into a scalable, data-enabled workplace solutions business. You will be both visionary and practical. You will … Work Scheme Free Staff Parking 25 days holiday Dress Down Fridays smart casual Staff Referral Scheme Eye care vouchers Pension contributions after 3 months service Life insurance Electric car salary sacrifice scheme Key responsibilities You will lead the development and commercial growth for our client as a distinct service ...

role combining technical leadership with responsibility for health, safety, environmental, quality, and regulatory compliance across the organisation. The role provides strategic oversight of technical service delivery, engineering standards, and client-facing technical support while ensuring the business operates in full compliance with relevant legislation, ISO management systems … central point of contact between technical teams, engineers, clients, regulators, and senior management, supporting operational excellence, risk management, sustainability, and commercial performance.Key ResponsibilitiesTechnical Leadership & Service Support Provide technical leadership and support to engineering and service teams.Act as the senior technical escalation point for complex systems, faults, and design ...

Payable teams. Performance, Risk & Compliance Monitor and enhance PPPR statistics, working closely with regional AP teams to improve Days to Pay performance and overall service delivery. Ensure new systems and processes comply with financial regulations and internal control requirements. Identify and mitigate project and operational risks. Support fraud prevention ...

busy public sector organisation based in Dagenham. This is an excellent opportunity for a technically minded individual who enjoys problem-solving, providing excellent customer service, and supporting a wide range of IT and business systems. Key Responsibilities As an IT Business Support Officer, you will support the ICT team … with a variety of day-to-day operational activities, helping to ensure the smooth delivery of ICT services across the organisation. Key duties will include: Providing first line ICT support to internal users. Assisting with troubleshooting and resolving hardware, software, system and user-related issues. Supporting the management ...

busy public sector organisation based in Dagenham. This is an excellent opportunity for a technically minded individual who enjoys problem-solving, providing excellent customer service, and supporting a wide range of IT and business systems. Key Responsibilities As an IT Business Support Officer, you will support the ICT team … with a variety of day-to-day operational activities, helping to ensure the smooth delivery of ICT services across the organisation. Key duties will include: Providing first line ICT support to internal users. Assisting with troubleshooting and resolving hardware, software, system and user-related issues. Supporting the management ...

Compliance Helpdesk team. This is an excellent opportunity for an organised and customer-focused individual to play a key role in supporting the delivery of maintenance, compliance, and health & safety services across a large commercial environment. Based on the Helpdesk, you will be responsible for coordinating planned and reactive … maintenance activities, updating CAFM systems, monitoring service levels, and ensuring compliance-related tasks are completed accurately and on time. Key Responsibilities Manage and monitor maintenance requests through the CAFM system. Coordinate planned and reactive maintenance works. Liaise with contractors, tenants, and internal teams to ensure service delivery ...

solutions aligned with client operational, security, and ESG requirements including certified data destruction, asset recovery, hardware remarketing, and compliance services. Lead the preparation and delivery of high-quality proposals, RFP responses, tender submissions, and formal executive presentations. Work alongside operations, logistics, and compliance teams to ensure flawless service delivery and client satisfaction. Stay updated on ITAD industry trends, circular economy standards, data protection regulations (GDPR/WEEE), and competitive landscape movements. Maintain accurate pipeline management, deal tracking, and revenue forecasting within the CRM system. Mentor junior sales team members, share best practices, and contribute directly ...

work. This position will be based either at Ipswich Hospital or Colchester Hospital, with the expectation to provide cross-site coverage to ensure consistent service delivery and maintain the quality of service.Main duties of the jobYou will be responsible for supporting the Clinical Trials team to provide … reliable and efficient pharmacy clinical trials service which meets the needs of our clinical trials patients at ESNEFT and the surrounding areas, sponsors and also the many specialist research teams we work closely with across the Trust.You will also actively engage with the Clinical Trials Pharmacist(s) to build ...

with senior decision-makers and develop a robust sales pipeline. Working closely with operational teams, you'll ensure a seamless transition from sale to service delivery while positioning the business as a trusted compliance partner. Key Responsibilities Generate and win new business opportunities nationwide. Build and manage ...

Main informationTerm Type: PermanentFulltime: TrueExternal Department: Business ServicesLocation Text: Ipswich, Norwich, Cambridge, ChelmsfordAbout usBirketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London … processes and automated data pipelines.Develop automation solutions using APIs, scheduled processes and event-driven workflows.Monitor, troubleshoot and optimise data automation processes, ensuring reliable service delivery.Design, develop and support data integration, orchestration and automation solutions using Microsoft Fabric, including Data Factory and related platform capabilities.Ensure reliable data movement between cloud ...

Main informationTerm Type: PermanentFulltime: TrueExternal Department: Business ServicesLocation Text: Ipswich, Norwich, Cambridge, ChelmsfordAbout usBirketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London … automated data pipelines. Develop automation solutions using APIs, scheduled processes and event-driven workflows. Monitor, troubleshoot and optimise data automation processes, ensuring reliable service delivery. Design, develop and support data integration, orchestration and automation solutions using Microsoft Fabric, including Data Factory and related platform capabilities. Ensure reliable data movement ...

compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future. Overview of the Role: The Digital Transformation Analyst supports the delivery … Digital Transformation, the role partners with stakeholders to gather requirements, implement digital solutions and drive continuous improvement initiatives that enhance operational efficiency and service delivery. Key Responsibilities: Provide functional support for core business systems and applications Investigate and resolve system and process-related issues Escalate technical, security and infrastructure ...

customer relationships, team development and continuous improvement. You will be responsible for ensuring the Helpdesk operates efficiently and delivers a consistently high level of service, while meeting contractual KPIs and SLAs and maintaining strong relationships with customers, contractors and internal stakeholders. This is a fully office-based position … experience. Experience working to contractual KPIs and SLAs. Good understanding of reactive and planned maintenance. Experience managing contractors and third-party suppliers. Strong customer service and relationship management skills. Confident handling customer complaints and escalations. Excellent organisational and prioritisation skills. Strong problem-solving and decision-making ability. Commercial awareness ...

confident and commercially driven BDM with a proven track record of winning new business. Experience within the hygiene, facilities management, cleaning, washroom or wider service industry would be highly advantageous, although strong B2B business development experience will also be considered. Role: Identify and develop new business opportunities across … Monitor market trends and competitor activity to identify new opportunities. Work closely with internal teams to ensure a smooth transition from sales through to service delivery. Represent the business professionally and build a strong reputation within the marketplace. The ideal candidate will have: Proven experience working as a Business ...