10 of 10 Service Delivery Jobs in Essex

IT Technical Service Delivery Manager Location: Grays, Essex (On-site/Hybrid options available) Are you a seasoned IT professional from an MSP background looking to step into a leadership role where your technical expertise and project delivery skills truly make an impact? We're on the lookout for a Technical Service Delivery Manager to … lead complex issue resolution, support our Service Desk, and drive successful project outcomes alongside our Project Manager. What You'll Be Doing: Be the go-to expert for escalated technical issues Collaborate with the Service Desk Manager to improve tools, workflows, and client satisfaction Partner with the Project Manager to scope and deliver IT projects Mentor and guide … technical team members Identify and implement improvements in service delivery Maintain accurate technical documentation and report on KPIs What You'll Bring: Experience in IT support or technical management (MSP experience ideal) Strong knowledge of IT infrastructure, networks, and cloud services (Azure essential) Proven leadership and project delivery skills Excellent communication and stakeholder management ITIL, PRINCE2, or More ❯

IT Technical Service Delivery Manager Location: Grays, Essex Are you a seasoned IT professional from an MSP background looking to step into a leadership role where your technical expertise and project delivery skills truly make an impact? We’re on the lookout for a Technical Service Delivery Manager to lead complex issue resolution, support our … Service Desk, and drive successful project outcomes alongside our Project Manager. What You’ll Be Doing: Be the go-to expert for escalated technical issues Collaborate with the Service Desk Manager to improve tools, workflows, and client satisfaction Partner with the Project Manager to scope and deliver IT projects Mentor and guide technical team members Identify and implement … improvements in service delivery Maintain accurate technical documentation and report on KPIs What You’ll Bring: Experience in IT support or technical management (MSP experience ideal) Strong knowledge of IT infrastructure, networks, and cloud services (Azure essential) Proven leadership and project delivery skills Excellent communication and stakeholder management ITIL, PRINCE2, or Agile certifications (a plus) Why Join More ❯

considering long-term sustainability in all our decisions. We are currently seeking a Lead Deal Architect/Solution Manager with a focus on designing and developing tailored IT Managed Service Solutions to meet the unique needs of our clients. In this role, you will delve into understanding client requirements and create tailored solutions that effectively address their specific business … apply and join us on this exciting journey. What you'll do Guiding the pre-sales team and collaborating effectively with subject matter experts as necessary to manage the Service Design process (incl. Due Diligence) to ensure internal and external milestones of a sales campaign are met. Facilitating the service and commercial negotiations (with respect to the IT … managed service design) with support from the sales and pre-sales teams. Setting an example for Service Architects & Designers in terms of work ethics, engagement, and integrity. Support and mentor more junior team members. Qualification Participate in the evaluation of opportunities and customer requirements against Computacenter's capabilities and strengths. Participate in customer-specific campaigns, coordination of marketing More ❯

Select how often (in days) to receive an alert: Service Architect Location: UK - Mobile England Job-ID: 214179 Contract type: Standard Business Unit: Customer Success & Service Delivery Life on the team At Computacenter, we pride ourselves on fostering a culture that emphasises diversity, inclusivity, and collaboration. We are committed to building supportive and rewarding relationships, celebrating success … and treating everyone with respect. Our focus is on putting customers first, keeping our promises, and considering long-term sustainability in all our decisions. We are looking for a Service Architect to join our Customer Service Design function. The Customer Service Design (CSD) team architects all of Computacenter's Managed Services Customer opportunities, delivering market-leading service solutions across our core capabilities within Lifecycle, Workplace, and Enterprise. Our Service Architecture group is aligned with our portfolio and provides detailed service design and commercial constructs to meet customer needs. The dynamic team is located across Europe and India and brings a wealth of experience and a wide range of skills. As part of the Service More ❯

A full centre rebrand has been approved by SGS and is due to be implemented over the summer months. Purpose of the Role To lead, inspire, and manage the delivery of all soft services at Lakeside Shopping Centre, including security, cleaning, waste, and other outsourced or in-house service contracts. The Soft Services Manager is responsible for ensuring … customer expectations, and ESG goals. Line manage the Environmental Services and Security Managers, ensuring robust operational procedures are in place and consistently followed. Take full ownership and accountability for service delivery across both functions. Maintain up-to-date training matrices and ensure all team members meet compliance and competency requirements. Drive succession planning, team development, and staff motivation. … standards at all times. Represent soft services at management meetings and contribute to Centre-wide strategic planning and improvement initiatives. Engage with tenants regularly, acting on feedback related to service quality and customer experience. Security and Environmental Services operations Oversee day-to-day delivery of all soft services, ensuring high standards of performance, safety, and service. Manage operations More ❯

programme findings. This position will work collaboratively with the RPA officer, our DBA and Data Science specialist. You will design and develop AI solutions to streamline operations and improve service delivery, ensuring solutions are scalable, maintainable, and aligned with One Council objectives. You will also identify andassess processes within the One Council Programme for potential automation, focusing on … you have demonstrable ability to identify, design, and implement technical solutions within a complex organisational environment. Successful track record of deploying automation/AI projects from inception through to delivery, including defining requirements, process mapping, development, testing, and deployment is highly essential for this role. It is critical that you have hands-on experience with automation tools for process More ❯

programme findings. This position will work collaboratively with the RPA officer, our DBA and Data Science specialist. You will design and develop AI solutions to streamline operations and improve service delivery, ensuring solutions are scalable, maintainable, and aligned with One Council objectives. You will also identify and assess processes within the One Council Programme for potential automation, focusing … a demonstrable ability to identify, design, and implement technical solutions within a complex organisational environment. A successful track record of deploying automation/AI projects from inception through to delivery, including defining requirements, process mapping, development, testing, and deployment, is highly essential for this role. It is critical that you have hands-on experience with automation tools for process More ❯

LinkedIn, etc.) Qualify inbound enquiries and convert into sales opportunities Build and maintain strong client relationships Prepare proposals and assist in closing deals Collaborate with operational teams to ensure service delivery aligns with client expectations Maintain accurate CRM data and contribute to sales reporting Candidate Profile We are looking for candidates who can demonstrate: Experience in business development More ❯

product range, tailoring solutions to meet customer needs Regularly visit customers across the region, providing support, gathering feedback, and driving sales Work collaboratively with internal teams to ensure seamless service delivery Achieve and exceed sales targets Manage appointments and daily schedule effectively to optimise time and coverage Rewards You will receive: A starting salary between More ❯

travel across client sites in Essex and beyond Our client offers a competitive package, including a company van and fuel card, to support your daily responsibilities and ensure seamless service delivery. You will benefit from a supportive working environment focused on professional growth, safety, and client satisfaction. If you re passionate about safeguarding assets and people through advanced fire More ❯