9 of 9 Service Delivery Jobs in Gloucestershire

Deployment Team Leader – NHS/Public Sector 12 Month Fixed Term Contract Location: Gloucestershire Salary: £39,950 per annum Driving Licence Required Join a Service That Makes a Difference We are inviting applications from experienced IT professionals within the NHS and wider public sector to join a high-performing … within a Trust, Local Authority, Education, or other public sector environment who understands the importance of reliable IT services in supporting frontline operations and service delivery. You will lead the Deployment function responsible for the installation, configuration, tracking, and lifecycle management of IT equipment across multiple sites, ensuring services ...

skills - ideally have worked in a regulated environment and be happy to work in a small team. Need to have an indepth knowledge of Service Transition/Service Introduction - may well suit someone who is at the start of their Service Transition/Service Introduction/… Service Delivery Career. Must have communication and written skills and be able to talk to multiple teams across the business - eg technology, procurement and legal. Potential for a long term engagement. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse ...

deliver platform improvements, including automation to reduce manual effort and human error - Proactively monitor the environment to detect and address issues before they impact service - Support the Technical Lead with escalation management, risk tracking and active oversight of the environment - Contribute to stakeholder management, service reporting and review … meetings with the service delivery function and customer teams - Produce clear, accurate documentation to ITIL4 standards - Collaborate with DevOps and software engineering teams to support containerised and service-oriented workloads Technical Skills You will ideally come skills in some or all the below; - VMware Suite: ESXi, vCenter ...

well as some weekend work. This role is a 35 hour working week. Purpose of this role To deliver outstanding service and support across our broadband, billing, and technical services. This includes a wide range of customer enquiries including account, product, billing, and basic technical diagnostics. Your key responsibilities … queries promptly, providing solutions where possible and in a timely manner. Keeping customers updated at timely intervals where follow ups are required or making service engineer appointments. Communicating with customers via a variety of channels, including phone, email, online chat and via written letter in an appropriate, professional manner. ...

newly created client account within a Secure environment. This is a build-from-the-ground-up position with responsibility for account leadership, delivery oversight, team development, and commercial growth. The role reports at executive level and offers a high degree of autonomy from day one. Key Responsibilities Lead … client and stakeholder engagement Grow existing contracts and identify expansion opportunities Support new business activity, including bid development and pipeline growth Work with delivery partners, suppliers, and recruitment channels to support capability needs Help define operating model, structure, and ways of working Ensure consistent delivery across all account ...

opportunities to introduce automation, streamline processes and remove inefficiencies. This includes driving the use of technologies such as RPA and M365 tooling to enhance service delivery, optimise workflows and reduce manual effort across the organisation. You will lead and develop a multidisciplinary team, bringing together specialists across automation … effectively embedded and aligned with business needs. In addition, you will take ownership of a portfolio of improvement initiatives, developing robust business cases, overseeing delivery from design through to implementation, and ensuring clear governance and reporting is in place. You will engage with senior stakeholders, providing visibility on progress ...

UK. This role offers the opportunity to work in a fast-paced MSP environment, resolving complex technical issues and contributing to high-quality service delivery. What you’ll do Provide 2nd line technical support across a multi-client environment Troubleshoot Microsoft 365 issues (Exchange Online, Teams, SharePoint, OneDrive, Azure … tools, ensuring SLA adherence You’ll work closely with 1st and 3rd line teams to ensure timely resolution, while contributing to documentation and continuous service improvement. What we’re looking for Proven experience in a 2nd Line or Service Desk role within an MSP Strong Microsoft 365 administration ...

support a team of around 10 Network Engineers for a public sector organisation in Gloucester, with a primary focus on people leadership and service delivery. The role requires enough technical network knowledge to provide assurance, manage stakeholders, and act as an escalation point, without being hands … line manage and lead a team of approx. 10 Network Engineers, including performance management, coaching, and development. Set priorities, manage workloads, and ensure effective delivery of network services and projects. Act as escalation point for complex network issues and incidents. Ensure operational stability, resilience, and security of the network ...

support a team of around 10 Network Engineers for a public sector organisation in Gloucester, with a primary focus on people leadership and service delivery. The role requires enough technical network knowledge to provide assurance, manage stakeholders, and act as an escalation point, without being hands … line manage and lead a team of approx. 10 Network Engineers, including performance management, coaching, and development. Set priorities, manage workloads, and ensure effective delivery of network services and projects. Act as escalation point for complex network issues and incidents. Ensure operational stability, resilience, and security of the network ...