8 of 8 Service Delivery Jobs in Gloucestershire

high-quality IT services and building strong client relationships? Join our Aerospace, Defence and Security (ADS) team and play a key role in supporting service delivery for critical projects. This is a full-time, on-site role based in the Cheltenham, Gloucestershire area, where youll work closely with … senior service manager to ensure smooth operations and outstanding client engagement. What youll be doing Monitoring and measuring service delivery against performance indicators to demonstrate achievements against contract and SLA expectations. Delivering services within agreed scope, timescales, financial and quality measures. Supporting continuous service improvement ...

1652GRE Off Site Operations Delivery Lead Hinkley Point C Construction Site & Associated Development Sites PAYE £226.21 or Umbrella £319.7 Principal Accountabilities The Delivery Lead will: Manage day to day the provision of a critical site support service to a construction workforce of circa 16,000 Be accountable … ensuring all statutory, regulatory and site and Associated Development site operational and health and safety controls are complied with Form effective relationships with their service contract partners and champions; and remain mindful of the Core Project Values Ensure the contract partners teams are fully competent to perform their assigned ...

Support Engineer to join our client's on-site team in the Cheltenham area. You will help maintain and support a managed cross-domain service, leveraging a broad range of technologies. The role focuses on site reliability engineering practices to ensure service resilience, continuous improvement, and operational excellence. … configure services using Terraform and Ansible across OpenShift, RHEL/CentOS, and Docker. Configure and integrate third-party software and appliances. Monitoring & Verification Track service performance and availability using Influx and Grafana. Configure alerts to detect issues before they escalate. Analyse logs and investigate anomalies in system behaviour. Support ...

Join Our Team as an ICT Helpdesk Technician! Are you a tech-savvy problem solver with a knack for providing exceptional customer service? Do you thrive in a fast-paced environment and relish the challenge of resolving technical issues? If so, we have the perfect opportunity … line remote support, following defined processes to assist users with their ICT needs. utilise remote support tools to diagnose and resolve issues efficiently. Deliver service desk support in a busy environment, prioritising workloads to meet peak demands. Accurately update service desk software, specifically using Connectwise Manage. Showcase ...

enabled platforms to deliver resilient, scalable, and secure enterprise infrastructure solutions. Responsibilities: Provide technical support in virtualisation and infrastructure services, resolving complex incidents and service requests. Design, deploy, and manage virtualisation environments across VMware, Hyper-V, KVM, and cloud-native platforms. Support migration projects from on-premises to private … security best practices for virtualised environments. Apply automation and Infrastructure-as-Code (IaC) practices using Terraform, Ansible, PowerShell, or Python. Follow established DXC service delivery frameworks, standards, and compliance requirements. Requirements: Bachelors degree in Computer Science, IT, or related field, or equivalent combination of education and experience. Strong ...

maintain monitoring systems to proactively identify and resolve issues. Application Support: Manage application support activities to ensure the prompt resolution of incidents and service requests. Collaborate with the Application Support Manager to develop and implement effective support processes and documentation. Ensure all applications are updated, patched, and maintained … line with best practices. Technical Project Management: Oversee the planning, execution, and delivery of technical projects. Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget. Facilitate communication and collaboration between project teams and stakeholders. Cyber Security and Compliance: Ensure ...

maintain monitoring systems to proactively identify and resolve issues. Application Support: Manage application support activities to ensure the prompt resolution of incidents and service requests. Collaborate with the Application Support Manager to develop and implement effective support processes and documentation. Ensure all applications are updated, patched, and maintained … line with best practices. Technical Project Management: Oversee the planning, execution, and delivery of technical projects. Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget. Facilitate communication and collaboration between project teams and stakeholders. Cyber Security and Compliance: Ensure ...

implementing resolutions to resolve the users issues. Key Responsibilities Supporting internal users across the UK and global offices with software and hardware issues, and service requests Prioritising and managing several open support cases Active Directory administration. user account creations, modifications, account removals, computer management, security, access rights, etc. Involved … builds and initial system training for new users Assist colleagues in the wider IT team in dealing with peaks in workload, within the IT service/support area where necessary. Working in the office, Travel UK and rate travelling abroad Communication and Contacts Communication is verbal and written including ...