16 of 16 ITIL Jobs in Kent

Service Provider) experience. Qualifications CompTIA A+/Network+ or equivalent IT support certifications. Microsoft certifications (MTA/MCP/MS-900) are a plus. ITIL Foundation certification desirable but not essential. I am waiting for your response, please reply me back at your earliest convenience. Thanks & Regards, Shikhar Dwivedi Diverse More ❯

Service Provider) experience. Qualifications CompTIA A+/Network+ or equivalent IT support certifications. Microsoft certifications (MTA/MCP/MS-900) are a plus. ITIL Foundation certification desirable but not essential. I am waiting for your response, please reply me back at your earliest convenience. Thanks & Regards, Shikhar Dwivedi Diverse More ❯

a degree of professionalism and adaptability. Solution orientated. Strong leadership & mentoring skills. Team player and team builder. Certification in Prince II, PMP, Agile and ITIL V4 is highly preferred. Demonstrated thought leadership. More ❯

processes, incident management, problem resolution, and change management Excellent client management and communication skills, with a track record of building and maintaining successful relationships ITIL Foundation or higher At least years of proven experience as a Service Desk Manager within the IT industry, specializing in the Microsoft tech stack Strong More ❯

processes, incident management, problem resolution, and change management Excellent client management and communication skills, with a track record of building and maintaining successful relationships ITIL Foundation or higher At least years of proven experience as a Service Desk Manager within the IT industry, specializing in the Microsoft tech stack Strong More ❯

processes, incident management, problem resolution, and change management Excellent client management and communication skills, with a track record of building and maintaining successful relationships ITIL Foundation or higher At least years of proven experience as a Service Desk Manager within the IT industry, specializing in the Microsoft tech stack Strong More ❯

with ITSM (especially Salesforce), SLAs, and reporting. Knowledgeable in high-voltage substations (33kV400kV) and telecom networks. Holds relevant technical and industry-standard qualifications, including ITIL and vendor-accredited certifications. Whats in it for you? We offer a range of benefits designed to support your life in and out of work More ❯

and vet project requirements for infrastructure. Manage business risks that could lead to outages or revenue loss, and deliver annual DR testing. Adhere to ITIL processes (Change, Problem, Incident) and ensure compliance with audits and IT controls. Support 2nd and 3rd-line incidents, provide out-of-hours escalation support, and More ❯

ability to challenge suppliers if there's a need to think differently Knowledge of structured project and IT service management methodologies such as Prince2, ITIL etc Stakeholder engagement Agile or Waterfall methodology Experience working within social housing in an IT capacity is highly desirable Ready to take the first step More ❯

of the key areas of responsibility are Vendor Management, Service Transition, Change Management, Problem Management and Service Level Management, alongside ownership of the critical ITIL processes. Our remit is to design, implement and regularly measure our performance against these processes, striving for continual service improvement. Job Purpose The IT Problem … Manager’s primary objective is to ensure the problem management practice aligns to ITIL best practice, successfully and efficiently drives the control and remediation of all IT problems, minimises the impact of known errors and incidents that cannot be prevented, and where possible prevents incidents from occurring. The Problem manager … overall strategy, approach, and roadmap for IT Problem Management. Measure and reporting on the success and effectiveness of the IT Problem Management practice, utilising ITIL best practice KPIs and PSFs and driving continual improvement. Provide detailed reporting and analysis of problems throughout the problem lifecycle (Identification, Problem Control, Error Control More ❯

of the key areas of responsibility are Vendor Management, Service Transition, Change Management, Problem Management and Service Level Management, alongside ownership of the critical ITIL processes. Our remit is to design, implement and regularly measure our performance against these processes, striving for continual service improvement. Job Purpose The IT Problem … Manager’s primary objective is to ensure the problem management practice aligns to ITIL best practice, successfully and efficiently drives the control and remediation of all IT problems, minimises the impact of known errors and incidents that cannot be prevented, and where possible prevents incidents from occurring. The Problem manager … overall strategy, approach, and roadmap for IT Problem Management. Measure and reporting on the success and effectiveness of the IT Problem Management practice, utilising ITIL best practice KPIs and PSFs and driving continual improvement. Provide detailed reporting and analysis of problems throughout the problem lifecycle (Identification, Problem Control, Error Control More ❯

and reliability. Contribute to IT governance and compliance. Implement new functionalities while maintaining existing services. Identify and manage risks to prevent outages. Adhere to ITIL processes. Support audits and ensure regulatory compliance. Maintain vendor relationships. Document processes and standards. Qualifications: Strong team management experience. Expertise in Windows Server, VMware, Microsoft … Dell, Citrix, Exchange, Office 365, Azure AD, PowerShell, security products, and storage management. Strong problem-solving and communication skills. Desirable: Knowledge of ITIL processes, networking, O365, and systems monitoring. This is a hybrid role. Please apply now to be considered. More ❯

and reliability. Contribute to IT governance and compliance. Implement new functionalities while maintaining existing services. Identify and manage risks to prevent outages. Adhere to ITIL processes. Support audits and ensure regulatory compliance. Maintain vendor relationships. Document processes and standards. Qualifications: Strong team management experience. Expertise in Windows Server, VMware, Microsoft … Dell, Citrix, Exchange, Office 365, Azure AD, PowerShell, security products, and storage management. Strong problem-solving and communication skills. Desirable: Knowledge of ITIL processes, networking, O365, and systems monitoring. This is a hybrid role. Please apply now to be considered. More ❯

and reliability. Contribute to IT governance and compliance. Implement new functionalities while maintaining existing services. Identify and manage risks to prevent outages. Adhere to ITIL processes. Support audits and ensure regulatory compliance. Maintain vendor relationships. Document processes and standards. Qualifications: Strong team management experience. Expertise in Windows Server, VMware, Microsoft … Dell, Citrix, Exchange, Office 365, Azure AD, PowerShell, security products, and storage management. Strong problem-solving and communication skills. Desirable: Knowledge of ITIL processes, networking, O365, and systems monitoring. This is a hybrid role. Please apply now to be considered. More ❯

and success. Responsibilities As a Senior Cloud Engineer, you will support and enable the Microsoft Technology Stack through IT Change, troubleshoot IT Problems, following ITIL v4 guidelines in this cutting edge and highly secure environment. You will support our technical environment, which includes Microsoft technologies, Meraki networking, SaaS solutions (including … Stack Work with stakeholders to devise improvements to their teams' processes with Power Platforms and automation Assist with IT Change and Problem Management following ITIL v4 guidelines, using advanced troubleshooting and problem-solving skills and working closely with internal colleagues and external suppliers in resolving issues promptly Support IT governance … build and provide information regarding system/device performance and error logs What do I need to know? Azure Power Platforms Entra ID Intune ITIL v4 Experience in a similar role would be advantageous A deep understanding of O365, Autopilot, Defender & SSO would be highly beneficial Qualifications Qualifications Relevant Apprenticeship More ❯

Technical Helpdesk Team Leader (6 Month Contract) With 30 years of industry expertise, Apogee supports organisations of all sizes and sectors by streamlining their IT needs through a single point of contact. As an independent subsidiary of HP Inc, we More ❯