You will be supporting and assisting all service desk enquiries as they are called in with aim of resolving them first time within tight SLA’s. Ket skills: Answering first line support calls and logging into ticketing system. Responding to support calls to ensure customer satisfaction. Troubleshooting issues in the more »
relevant inventories and CMDB (configuration management database). - Maintain the Trust's IT Service Catalogue of clinical and non-clinical systems including maintenance costs, SLA information, primary contact information and general support information. - Assist in implementing automation strategies to simplify and streamline network tasks. Essential Skills: - Proven experience or qualification more »
BSC Education, Indemnity House, 7 Chatham Street, Manchester, England
BSC EDUCATION LIMITED
and procedures and UKVI regulations Complete all relevant documentation, pre departure checks and interviews as required Ensure that applications are processed within the agreed SLA period and that students, their influencers and agents are provided with relevant information in a timely manner Ensure quality data is recorded onto the BSC more »
conducting proactive and reactive maintenance, diagnosing faults, and carrying out remedial works to rectify issues on building control systems in accordance with the servicelevelagreement, this includes carrying out small repairs & remedial works. You will be part of the team that responds to customer service calls in the event more »
Dover, Kent, South East, United Kingdom Hybrid / WFH Options
BluetownOnline Ltd
parties and the relevant line managers Provide support to employees accessing training through online mediums Record, monitor and report on OD completions within agreed SLA's and generate training data as required Raise/record Purchase Orders and organise external course bookings Contribute to the identification and implementation of process more »
qualifications would be beneficial although training will be given: - Electrical/Electronic fault finding - Electromechanical Installation e.g. BS7671 18th Edition Wiring Regs - Understanding of SLA, NiCD and Plante batteries - Experience working with Distribution Network Operators (DNOs), UKPN, National Grid or London Underground would be beneficial - UK Driving License and eligibility more »
qualifications would be beneficial although training will be given: - Electrical/Electronic fault finding - Electromechanical Installation e.g. BS7671 18th Edition Wiring Regs - Understanding of SLA, NiCD and Plante batteries - Experience working with Distribution Network Operators (DNOs), UKPN, National Grid or London Underground would be beneficial - UK Driving License and eligibility more »
IT Network Infrastructure Engineer This role is Inside IR35. Location: Medway, onsite Clearance: DBS Overview Our client is looking for an IT Network Infrastructure Engineer to support and maintain service capability of the Trusts IT network infrastructure, specifically in the more »
