26 to 50 of 65 Customer Service Jobs in Lancashire

work from home policy with 2-3 days in the office per week. About you: You have experience in a similar Technical Support/EUC/Desktop Support/Service Desk role You have a strong knowledge of the Microsoft tech stack including Office 365, InTune, EntraID, Power Platform, Azure, Windows Server and Windows Desktop You have experience with … device management and application packaging You have PowerShell scripting skills You're collaborative and pragmatic with great communication and customer service skills What's in it for you: Salary to £45k Pension Healthcare Regular social events Hybrid working Career growth opportunities Apply now to find out more about this Technical Support Engineer (Microsoft) opportunity. At Client Server we More ❯

policies. Recruitment checks are undertaken in accordance with the NHS Employment Check Standards and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). Job description Job responsibilities Respond to users software/hardware queries via email or phone Talk colleagues or clients through actions to resolve IT issues Prior experience … via phone, email, and remote support tools. Strong ability to multitask in a fast-paced IT support environment. Self-motivated with strong workload management and timekeeping skills. Passionate about customer service and consistent communication Previous experience within the IT healthcare sector, with an understanding of industry-specific systems, compliance, and data sensitivity. (Desirable) Familiarity with the ITIL framework … with an understanding of service management best practices and structured support processes (Desirable) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to More ❯

/Photocopiers LOCATION : North West The Opportunity Join a premium provider of IT, communication, and managed document solutions, where your mission will be to deliver exceptional technical support and customer service. As Team Leader, you will guide and support a team of Technicians, ensuring high standards of technical expertise, product knowledge, and customer care. Key Responsibilities Set and … monitor team performance standards to meet service level expectations. Coach and develop Technicians through technical support and field accompaniment. Identify team strengths and weaknesses to optimize resource allocation. Provide timely technical assistance to direct and indirect accounts in line with SLAs. Recommend training needs and deliver field coaching in technical and customer service standards. Investigate and resolve … stakeholders in assigned accounts. Manage boot stock and site inventory at optimal, cost-effective levels. Attend product training to maintain up-to-date technical knowledge. Support escalated incidents and customer-related issues. Lead team meetings to communicate goals, performance updates, and foster engagement. Support the RSM with operational and strategic initiatives. Carry out additional duties as required to support More ❯

The company We are recruiting for an E-Commerce & Customer Support Assistant to work as part of the IT department for an Online Fashion business The ideal candidate will be a proactive and tech-savvy individual to manage and maintain online selling platforms, including website, Amazon, eBay, and others. You will also handle daily customer interactions (including via … online orders and ensure timely processing and dispatch. Keep product descriptions, prices, and stock levels accurate and up to date. Monitor and optimize listings for best visibility and performance. Customer Interaction & Support Respond to customer queries via WhatsApp, email, and other communication channels in a timely and professional manner. Send product pictures and order updates to customers as … needed. Handle customer complaints or returns politely and efficiently. Product Photography Take clear and attractive photos of products for online listings and marketing. Edit and resize images to fit platform requirements if needed. Maintain an organized archive of product photos. Marketing & Promotions Assist in posting promotions, offers, and product highlights on social media and messaging apps. Share new arrivals More ❯

2nd Line Support Engineer Our client is a well-established Managed Service Provider (MSP) supporting a wide range of SME clients across the UK.They deliver fully managed IT services, cloud infrastructure, and cybersecurity solutions with a strong focus on reliability, professionalism, and personal service. Due to continued growth, they’re seeking a capable and confident 2nd Line Support Engineer … and deployments. Troubleshoot across Microsoft 365, Azure AD, Windows Server, and networking. Liaise with senior engineers and vendors where needed. Maintain documentation and communicate clearly with clients. Contribute to service and process improvements. Essential Skills & Experience 2–3+ years’ experience in an MSP or multi-client IT support environment. Strong knowledge of Microsoft 365, Intune, and Azure AD. Solid … understanding of Windows Server, Active Directory, and Group Policy. Good grasp of networking fundamentals – VLANs, VPNs, DNS, DHCP, firewalls. Excellent communication and customer service skills. Full UK driving licence and willingness to travel as required. Desirable: Experience with RMM and PSA tools. Understanding of Cyber Essentials and IT security best practice. Certifications such as CompTIA Network+, Microsoft More ❯

Technocure is seeking a friendly and customer-focused Sales Advisor to join our team. As a Sales Advisor, you will be responsible for providing excellent customer service, building relationships with customers, and promoting our products and services. Role Answering sales calls and replying to any sales inquiry through emails Answering any technical questions that the clients may … and English GCSE, grade Grade 5 or Equivalent (Essential) About the Employer TECHNOCURE LTD Our mission is to provide high-quality and cost-effective IT services that meet our customer’s needs. We manage and support all our IT service solutions using cutting-edge technology. With the utmost quality and consistency, we make technology an asset for our More ❯

success working with multiple layers of a client organisation Primary liaison between a client and Sagacity, ensuring that clients receive the necessary resource, support, expertise and benefit from excellent customer service Responsible for providing consulting to support internal and client projects based on demand; extremely strong client-facing and teamwork skills including Project Management, Business Analysis, Data Analysis … to the growth and future success of Sagacity Take the lead where required on commercial discussions, business development work and thought leadership Responsible for providing support to the Sagacity Customer Engagement and Client Services Teams regarding the scoping and detailed planning of new assignments Responsible for providing detailed customer insights to the wider Sagacity team to support the More ❯

experience architecting and delivering Microsoft Dynamics 365 CE/CRM solutions. Strong understanding of the Microsoft ecosystem (Power Platform, Azure, M365, AD). Advanced Dynamics 365 functional certification (Sales, Customer Service, or Marketing). Excellent communication skills with the ability to simplify complex concepts. Benefits: Starting salary - up to £90k plus package Private medical, life assurance and much More ❯

hiring for an ERP Functional Consultant to assist in this journey. Your New Role as ERP Functional Consultant You will be an expert in operational process areas: Finance, Manufacture, Customer Service, Supply Chain etc), coupled with the expert use and configuration of ERP system(s). You will also have the opportunity to touch on elements of other More ❯

for the diverse client base, taking ownership of the most complex challenges within Microsoft Azure and Microsoft 365. Beyond reactive support, you will be a technical leader, driving proactive service improvements, performing platform health checks and ensuring client environments are aligned with best practices. As a senior member of the team you'll also help to mentor more junior … engineers, provide technical insight during pre-sales engagements for new managed service opportunities and liaise directly with Microsoft and other 3rd party vendors to resolve high priority technical issues. Location/WFH: There's a hybrid work from home policy with 2-3 days in the office per week. About you: You have experience of working in a 24x7 … technical support environment and working with critical customer production systems in a 3rd line support/Systems Administrator/Cloud Engineer role You are a specialist with Microsoft Azure including AZ-104, Azure Active Directory and role based access, Azure storage accounts/Blob storage, Virtual Machines - ideally, you'll also have experience with IaC/Containerisation You have More ❯

timely manner using available resources within the company or from third party support. Create and write management reports using SQL, VBscript, PLSQL or other such products About You: Excellent customer service skills Strong troubleshooting and critical thinking skills Previous working experience in IT support for 2 year(s) Working knowledge of Windows 10, Mac OS, Microsoft Office Working More ❯

operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in up to 9 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic More ❯

operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in up to 9 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic More ❯

convenience retailer, operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With presence in over 7 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic More ❯

operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in up to 9 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic More ❯

retailer, operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in over 9 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic More ❯

internal & external support to Finance teams/customers by working cohesively with the Accounts Receivable team. KEY RESPONSIBILITIES: Process employee expenses Month end and year end reconciliation and reporting Customer account set up and management Order check and invoicing (PR lines, Finance orders, Irish Accounts etc ) Shared mailbox management Liaise with the Sales team for efficient orders processing Process … credit card payments Working through customer credit limit reviews Work with Team Lead and Business analysts to improve systems and processes Involvement with rebates WIDER TEAM NETWORK Internal Accounts Payable, Invoices, Purchasing, CSP/Microsoft/Adobe operations QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications: Essential Other Requirements Good understanding of IT (specifically software) Interest in acquiring further knowledge to help … Core Competencies & Skills Organised individual with excellent time management Accuracy and attention to detail essential Copes well under pressure and can meet deadlines Excellent verbal and written communication with customer service/facing skills essential Self-motivated and able to take responsibility Intermediate-level skills in use of Microsoft Office suite applications Tenacious and quick to learn Adaptable More ❯

live chat enquiries Speak with people about sensitive or emotive issues Keep clear and accurate records Work with colleagues in counselling and legal teams Manage time well and meet service levels What We're Looking For Good communication and listening skills Friendly, calm, and professional manner Able to stay positive when handling difficult conversations Comfortable using IT and telephone … systems Organised and able to work to deadlines Experience in customer service or call handling (desirable) Benefits 25 days' holiday + bank holidays (increases with service) Birthday day off Profit share scheme and seasonal bonuses Pension and life insurance (enhanced with service) Health cash plan and private medical insurance (after 5 years) Free 24/ More ❯

to maintain robust security protocols. You'll play a crucial role in guiding our technical teams to meet security standards, successfully passing security audits, and safeguarding both company and customer data. As the first point of contact for security incidents, your expertise will be essential in keeping our systems secure. We regret that this position is only available for … with minimal supervision. Outstanding problem-solving abilities and a keen eye for detail , ensuring precision and reliability in all tasks. Excellent communicator , both written and verbal, with a strong customer-service mindset and a passion for supporting others. Organised, adaptable, and dependable , maintaining focus and professionalism in dynamic environments. Deeply committed to integrity, confidentiality, and ethical conduct in … every aspect of their work. What's in it for you? Besides the opportunity to work for a global company that is customer and people-focused, we offer: A focus on Learning and development A great team of like-minded professionals Private Healthcare Income Protection Scheme Pension Group Life Assurance Cycle to Work Scheme Electric Car Benefit Scheme Employee More ❯

part of a friendly, fast-paced environment where your eye for detail and commitment to accuracy will help us protect our business and customers. What You’ll Do Verify customer identities and review documentation to meet compliance standards. Conduct due diligence and risk screening (including sanctions and PEP checks). Maintain accurate records of customer verification activities. Escalate … Excellent communication and organisation skills. Problem-solving mindset with a focus on accuracy. Team player who enjoys collaboration and continuous learning. Any previous experience in admin, data entry, or customer service is a bonus. As is, existing KYC experience. Why Join IRIS? At IRIS, we help over 100,000 customers across 135 countries make better business decisions through More ❯

Speak with people about sensitive or emotive issues Maintain accurate and detailed records Work closely with colleagues in the counselling and legal teams Manage your time effectively and meet service levels Shift Pattern This is a full-time, office-based role in Manchester with the following fixed working pattern: Sunday: OFF Monday: OFF Tuesday: 09:00 - 17:00 Wednesday … A calm, friendly, and professional approach Resilience when handling difficult conversations Confident using IT and telephone systems Strong organisational skills and the ability to meet deadlines Previous experience in customer service or call handling (desirable) Benefits 25 days' holiday + bank holidays (increasing with service) Birthday day off Profit share scheme and seasonal bonuses Pension and life … insurance (enhanced with service) Health cash plan and private medical insurance (after 5 years) Free onsite 24/7 gym Cycle to Work and season ticket loan schemes Regular social events, including monthly "Fab Friday" gatherings Why Apply? This is a great opportunity if you enjoy helping people, want to be part of a supportive and friendly team, and More ❯

will receive hands-on training, mentoring, and full support as you work towards industry-recognised IT qualifications. This is a fantastic opportunity to develop both your technical expertise and customer service skills, while contributing to a company that supports people during some of the most challenging times in their lives. Responsibilities: Customer support: Respond promptly to internal … Basic understanding of computer systems, networks, and software. Logical thinker with a structured problem-solving approach. Team player with the ability to work independently when needed. Friendly, proactive, and customer-focused attitude. Willingness to learn and grow within a fast-paced IT environment. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths More ❯

retailer, operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in over 7 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic More ❯

to ensure efficiency, security and scalability. Deliver training programmes to ensure effective adoption of new systems. Oversee infrastructure, cybersecurity, data management and compliance. Manage relationships with external partners and service providers. Lead a small IT team. Required Skills and Experience: Proven experience as an IT Manager (or equivalent), including leading a team. Strong track record of developing and delivering … OTE per annum Benefits: Generous company pension Minimum 31 days holiday (including bank holidays) Life insurance Enhanced maternity/paternity Free onsite parking Friendly place to work Long-term service benefits including extra holidays and private medical insurance About ReAgent Chemical Services Limited ReAgent is a family-owned chemical manufacturer and supplier founded in 1977. We are a dynamic … ambitious, and fast-growing company with a friendly company culture. Our core values are to provide industry-leading customer service and high-quality products and ensure that everyone who works at ReAgent is happy. Just a few of the ways we do this is through open and honest communication, regular social events, and being a Living Hours and More ❯

to ensure efficiency, security and scalability. Deliver training programmes to ensure effective adoption of new systems. Oversee infrastructure, cybersecurity, data management and compliance. Manage relationships with external partners and service providers. Lead a small IT team. Required Skills and Experience: Proven experience as an IT Manager (or equivalent), including leading a team. Strong track record of developing and delivering … OTE per annum Benefits: Generous company pension Minimum 31 days’ holiday (including bank holidays) Life insurance Enhanced maternity/paternity Free onsite parking Friendly place to work Long-term service benefits including extra holidays and private medical insurance About ReAgent Chemical Services Limited ReAgent is a family-owned chemical manufacturer and supplier founded in 1977. We are a dynamic … ambitious, and fast-growing company with a friendly company culture. Our core values are to provide industry-leading customer service and high-quality products and ensure that everyone who works at ReAgent is happy. Just a few of the ways we do this is through open and honest communication, regular social events, and being a Living Hours and More ❯