Customer Service Jobs in Lancashire

26 to 50 of 95 Customer Service Jobs in Lancashire

1st Line IT Support Technician / First Line IT Support Engineer

Manchester, Lancashire, England, United Kingdom
Hybrid / WFH Options
Netteam tX Ltd
Manchester Salary: Competitive Job Type: Permanent, Full Time An exciting opportunity has arisen to join us as an First Line Support Technician. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and develop talent, and look to retain talent through the … We are looking for an ambitious First Line Support Technician, to join our Helpdesk Team, working from our Manchester office. You will provide first-line technical support in a Service Desk environment for multiple clients, working closely with other Support Technicians. You will manage incidents from logging to resolution, gaining valuable exposure to a diverse range of technologies and … working as a First Line Support Technician, looking to develop their skills or someone who is looking for their first role in IT and is passionate about delivering excellent customer service. Training will be offered to support someone with aspirations to move into a Second Line role. Responsibilities: Answering incoming calls to Service Desk, logging and actioning end More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Customer Support Advisor

Oldham, Lancashire, England, United Kingdom
Innovative Technology
Are you an experienced Customer Support Advisor, who is looking to work in a fast paced, global, market leading company? We’ve an exciting new opportunity for an experienced Customer Support Advisor to join our Global Customer Support Team in Oldham, Greater Manchester. You’ll be responsible for providing excellent first line support to our UK-wide … a broad range of technical matters. As a natural problem solver, you’ll be required to learn and advise on mechanical, electrical and software installations and issues. As a Customer Support Advisor, you will have the following responsibilities: Providing excellent customer service and technical support to new and existing customers relating to our cash validation and print … products and services. Gaining knowledge of the entire mechanical, electronic and software product range. Investigation of technical faults, bugs, recurring issues and product fault trends escalating to the Customer Support Engineers where necessary. Working to tight deadlines, whilst managing multiple tasks simultaneously and ensuring quality is consistently high. Supporting an international customer base Taking accountability for systems infrastructure More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Field Service Engineer

Manchester, Lancashire, England, United Kingdom
Pyramid Search and Selection
Job Description: Our client, who is an industry leader in the ATM industry, is looking for a Field Service Engineer, to join and be part of their field operations. They provide a wide range of solutions to the world’s leading banks, retail and commercial institutions. Ideally the candidate will have at least 1 years’ experience within the field. … The candidate will be looking after Manchester and the surrounding areas. As a Field Service Engineer, you will provide technical support to our clients customers by carrying out maintenance on a range of Self-service devices based at banks, supermarkets, and independent stores across Manchester. You will be working independently, 'in the field’, travelling to required areas daily. … a company van, a mobile and a laptop, training, and the network of support that you need to work autonomously. Key Responsibilities: Maintain/repair technical hardware problems on customer sites, predominantly ATM’s, but you may also work on Self-Service, Kiosks, Lockers and Vending machines. Diagnose system problems in minimal time and repair. Respond to all More ❯
Employment Type: Full-Time
Salary: £25,000 - £29,000 per annum
Posted:

Field Service Engineer

Bolton, Lancashire, England, United Kingdom
Pyramid Search and Selection
Job Description: Our client, who is an industry leader in the ATM industry, is looking for a Field Service Engineer, to join and be part of their field operations. They provide a wide range of solutions to the world’s leading banks, retail and commercial institutions. Ideally the candidate will have at least 1 years’ experience within the field. … The candidate will be looking after Manchester and the surrounding areas. As a Field Service Engineer, you will provide technical support to our clients customers by carrying out maintenance on a range of Self-service devices based at banks, supermarkets, and independent stores across Manchester. You will be working independently, 'in the field’, travelling to required areas daily. … a company van, a mobile and a laptop, training, and the network of support that you need to work autonomously. Key Responsibilities: Maintain/repair technical hardware problems on customer sites, predominantly ATM’s, but you may also work on Self-Service, Kiosks, Lockers and Vending machines. Diagnose system problems in minimal time and repair. Respond to all More ❯
Employment Type: Full-Time
Salary: £25,000 - £29,000 per annum
Posted:

Field Service Engineer - ATM's

Manchester, Lancashire, England, United Kingdom
Pyramid Search and Selection
Job Description: Our client, who is an industry leader in the ATM industry, is looking for a Field Service Engineer, to join and be part of their field operations. They provide a wide range of solutions to the world’s leading banks, retail and commercial institutions. Ideally the candidate will have at least 1 years’ experience within the field. … The candidate will be looking after Manchester and the surrounding areas. As a Field Service Engineer, you will provide technical support to our clients customers by carrying out maintenance on a range of Self-service devices based at banks, supermarkets, and independent stores across Manchester. You will be working independently, 'in the field’, travelling to required areas daily. … a company van, a mobile and a laptop, training, and the network of support that you need to work autonomously. Key Responsibilities: Maintain/repair technical hardware problems on customer sites, predominantly ATM’s, but you may also work on Self-Service, Kiosks, Lockers and Vending machines. Diagnose system problems in minimal time and repair. Respond to all More ❯
Employment Type: Full-Time
Salary: £25,000 - £29,000 per annum
Posted:

Sales Support Specialist - Gamma Business

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
Gamma Communications plc
at 00:00 Expired Wednesday 18 June 2025 at 23:59 A bit about us At Gamma, we're more than just a leader in Unified Communications as a Service (UCaaS) - we're a dynamic, forward-thinking team revolutionizing the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain … a key role within the Gamma Channel Sales team. You will play a crucial role in assisting the sales team by managing administrative tasks, ensuring smooth operations, and enhancing customer satisfaction. This position requires excellent organizational skills, strong communication abilities, and a proactive approach to problem-solving. What will you be doing day-to-day? Assist the sales team … with daily administrative tasks, including data entry, order processing, and managing customer accounts. Prepare and distribute sales reports, presentations, and proposals. Coordinate with other departments to ensure timely delivery of products and services. Handle customer inquiries and provide exceptional customer service. Maintain and update customer databases and CRM systems. Assist in the preparation and execution of More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Associate, Technology Service Desk/On-Site Support Analyst II

Manchester, Lancashire, United Kingdom
Out in Science, Technology, Engineering, and Mathematics
empowers you to grow, take risks, experiment and be yourself. This is what is all about. We're seeking a future team member for the role of ASSOCIATE, TECHNOLOGY SERVICE DESK/ON-SITE SUPPORT ANALYST II to join our TECHNOLOGY SERVICES GROUP (TSG) team. This role is located in MANCHESTER (HYBRID) . Overview The Technology Service Centre … to become part of a high performing team with a passion for technology, which is always seeking to improve, and where we have 'Respect for Our Customers' Time.' Technology Service Centre's Service Desk Analyst is responsible for providing the first and second line of support specific to all aspects of desktop applications and technology-related support activities. … model (24x7x365). Key Responsibilities Provide first line/SME technical support to all BNY Mellon Employees & Contractors Respond to requests for technical assistance via phone, chat and Self-Service WEB tickets Assist users with Password resets and unlocks Troubleshoot Microsoft Office/Outlook 2013/16/O365 Provide Smart Hands support assistance (where applicable) Remain current with More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Assistant Manager - IT Continuity (Backup) Operations Engineer

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
Deloitte LLP
Backup) Operations Engineer Connect to your opportunity The GTI Senior IT Continuity (Backup) Operations Engineer role requires advanced skills that enable the individual to deliver a high level of service and to meet the expectations of the business within an agile framework. Advanced knowledge of core specialized and technical competencies is required, along with a very solid understanding of … develop plan and execute IT Continuity Services across multiple Data Centers and geographic regions. The role requires advanced skills that enable the individual to deliver a high level of service whilst meeting the expectations of the business. It also requires a solid understanding of an enterprise IT infrastructure operational environment along with industry trends & best practices. You should have … and replication every day, and fix any issue that arises to ensure backup and replication SLAs are met Configure backups and perform restore as and when needed. Monitor the Service Now. Participate in planned maintenance activities Participate in a 24x7x365 on-call rotation Respond to and manage service issues and problems Responsible for awareness and compliance to policy More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Success Specialist

Darwen, Lancashire, North West, United Kingdom
Tagtronics
Customer Success Specialist Darwen, Lancashire About Us TagCare is a software development company that offers solutions for the homecare sector. Since 2000, we have been developing software and apps to make caring easier, acting as a tailored guiding hand for companies that foster a culture of care and driving forward standards across the care industry. This year marks our … on the frontlines to do their best work. Were passionate about innovation and the people who use our tools every day, which is why were now looking for a Customer Success Specialist to join our friendly team on a full-time, permanent basis (Monday to Friday, 9am5pm). The Benefits - Salary of £30,000 DOE - Pension - 25 days holiday … plus bank holidays - Private health insurance If you are a communications, software trainer, account management, or customer success professional with SaaS expertise, this is the perfect opportunity to join our forward-thinking organisation. Youll work in a small, dedicated team where no two days are the same, developing your skills in training, communication, and customer success in a More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Head of CRM (f/m/d)

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
Awin Global
The Head of CRM is a pivotal role responsible for leading and managing the organization's Customer Relationship Management (CRM) strategy and operations. You will be responsible of transforming our Salesforce CRM platform to enhance customer engagement and drive sales growth. You will collaborate with key leaders across various functions to evaluate and improve our commercial and customer … and exceed performance KPIs and sales targets through proactive engagement, strategic planning, and effective execution. Technology Partnership and Innovation Position the team to become a strong technology partner for customer facing departments using Salesforce. Decide on the best solutions for business capabilities and requirements in close alignment with technology leadership. Oversee the implementation and optimization of Salesforce Configure, Price … Quote (CPQ) as a backbone for the ARR subscription model. Double down on our sales & service cloud solutions and work towards a high degree of process and agent automation. Ensure the automated integration of CRM with the Awin platform and relevant enterprise systems. Align priorities and solution design with technical stakeholders (e.g. Product, Engineering). Proactively review the application More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT engineer 1st line - Manchester office based

Manchester, Lancashire, United Kingdom
Jisc
on a mission to harness the power of technology and data, to transform how knowledge is shared, applied and enhanced. About the team: The responsibility of the Workplace IT Service desk team, is to maintain normal operations, address users' requests, and resolve incidents and problems related to specified products, services, or other configuration items. About the role: As an … IT support engineer, 1st line, you will play a pivotal role within our service desk team. You will provide first line IT support services through a shared workplace IT service desk, to internal and external customers, with a focus on providing the excellent customer service that Jisc are proud of. You will be the first point … also be responsible for carrying out installation and maintenance activities related to IT and video conferencing services. Responsibilities will include: Manage and triage all tickets through the ITSM (IT Service Management) application. Ensure all Incidents and Service Requests are successfully and accurately identified, categorised, prioritised, diagnosed and managed in the ITSM application. Provision of face-to-face, email More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Application Specialist - Retail

Liverpool, Lancashire, United Kingdom
The Very Group
technologies, and contributing to continuous improvement initiatives to support growth and innovation. This position plays an important role in ensuring applications perform effectively, helping The Very Group deliver excellent customer service and achieve its strategic objectives. About the Team We're creating a brand-new AdTech (Advertising Technologies) squad encompassing the digital tools, software and platforms TVG use … 3rd parties that provide the TVG Marketing team with quality, rich data to feed campaign execution and measurement First Party Data Activation - leveraging our data asset to improve the customer experience and drive customer engagement Oversight of digital data management and tagging across diverse platforms Orchestration of services Integration and orchestration of services across AWS , Google Cloud , Celebrus … within GMP platforms such as GA4 and Floodlight to extract insights and support marketing efforts. Utilise programming languages (e.g., Python, R) and database management tools (e.g., SQL) Awareness of customer data SaaS applications such as Celebrus & Zeta Inclusive culture and environment, check out our Glassdoor reviews £250 flexible benefits allowance to suit your needs 27 days holiday + bank More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior D365 CE Consultant

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
HSO group
other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. Job Title: Senior Customer Engagement Functional Consultant Location: Hybrid working, Mainland UK based with travel to client sites as and when required. Reports to: CE Services Director Job Purpose: The Dynamics CE Senior … Functional Consultant is a core team member of our customer delivery of D365 CE solutions. You will be heavily involved in the technical solution design, developing, and leading the implementation of Dynamics CE solutions for our clients. You will be required to work in all areas of the project lifecycle from RFP and Tender through to Implementation and post … To provide senior functional consultancy across a diverse range of Dynamics CE projects giving input to the whole implementation life cycle. Liaise with clients to analyse business procedure, clarify customer requirements, and determine the scope of existing software. Interface effectively with other members of the delivery team and the Solution Architect to ensure that the CE solution meets client More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Local Business Development Manager - Manchester

Manchester, Lancashire, United Kingdom
Brayleys Cars Limited
representingHonda, Hyundai, Nissan, Honda Motorcycles, Mazda, Kia,Renault, Suzuki and Daciawith branches across London, The Thames Valley, The Home Counties, The West Midlands & Greater Manchester. Our professional sales and service teams strive to give the best possible service in the purchase and maintenance of your new or used car and we aim to provide complete customer satisfaction. … Brayleys has evolved from a single-location dealership into a well-regarded automotive group within the UK market. This growth has been driven by a strong commitment to customer service, operational excellence, and a business culture rooted in professionalism, transparency, and long-term value creation. Brayleys is now part of the AW Rosamani Group, a Dubai-based family … new brand opportunities. This drive and vision has reinforced our passion and determination to give our valued customers the widest choice, the highest quality cars and the best possible customer service. Our customers really are at the heart of everything we do. "It's our stated policy to treat every visitor to Brayleys as a welcomed guest in our More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

33kV - 132kV SAP - Transmission Engineer

Preston, Lancashire, North West, United Kingdom
Morson Talent
to control and coordinate work. Key Responsibilities Delivering construction and maintenance projects at 11kV, 33kV and 132kV Management of Transmission faults Day to day management of framework contractors Managing Customer Interruptions (CI) and Customer Minutes Lost (CML) risk on the 33kV and 132kV network. Knowledge, Skills and Experience Hold a minimum of an HNC level qualification in Electrical … authorisation of 11kV SAP (desirable) Hold SAP status at 33kV and 132kV (desirable) Have experience in 33kV and 132kV network operation and maintenance (desirable) Be focussed on providing excellent customer service (essential) Be an excellent verbal and written communicator Be proficient in the use of MS Office Hold a full, valid UK driving licence (essential). What Electricity … is committed to supporting its people and is proud of its reward and benefits package, which includes: An annual bonus scheme 25 days annual leave (increasing with length of service) Car allowance or company vehicle Private healthcare An employee rewards portal offering discounts on well-known brands A market-leading contributory pension scheme Employee assistance programme Opportunities for professional More ❯
Employment Type: Permanent
Salary: £95,000
Posted:

Senior IT Support Specialist

Sefton, Lancashire, United Kingdom
Maersk Tankers
services, Active directory, Virtual Machines and networking protocols. Familiarity with cybersecurity best practices Experience with ticketing systems, remote support tools, and IT asset management Quality problem-solving, communication, and customer service skills. Knack for automating repetitive tasks for better quality control Ability to work independently and manage multiple priorities and projects while coordinating with cross-functional teams Certifications … such as CompTIA Network+/Security+, Microsoft Certified: Modern Desktop Ad-ministrator, CCNA/CCNP, Microsoft Certified: Azure Administrator, or similar would be preferred Maersk Tankers is a service company that provides commercial management solutions for shipowners in the tanker industry, operating one of the largest tanker fleets in the world. Our purpose is to pioneer shipping solutions for More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Analyst

Greater Manchester, Lancashire, England, United Kingdom
Hybrid / WFH Options
Excelcare Holdings
scheme • DBS Certificate paid for by the company •Training and development opportunities • Annual salary review • Employee of the Month (£100 reward for outstanding contributions) • Staff appreciation days and long service awards • Friendly, supportive team environment with regular social events Key Responsibilities: • Provide responsive IT support to end-users, both onsite and remotely • Monitor and manage the IT support ticket … Android and iOS devices (preferably in an MDM environment) • Strong communication and interpersonal skills • Ability to work flexibly and adapt to changing priorities • A passion for delivering top-tier customer service • Experience working within SLA-driven environments How to Apply: If you are a proactive IT Support Analyst looking to take the next step in your career, we More ❯
Employment Type: Full-Time
Salary: £30,000 per annum
Posted:

Digital & AI Support Apprentice

Blackburn, Lancashire, England, United Kingdom
QA
they have been trading in the area since. With decades of experience, they are a car finance company that has gained a firm reputation for fairness, value and customer service. As a result, they are one of the fastest growing car finance companies in the UK, an award-winning national company with sites across the UK. Overview: Now they More ❯
Employment Type: Full-Time
Salary: £15,704 per annum
Posted:

Field Service Engineer

Blackburn, Lancashire, United Kingdom
Chubb Deutschland GmbH
Here at Chubb Fire & Security, we're looking to add a Field Service Engineer to join our Large Project Team based across Yorkshire. Ideally based out of York or Leeds, this is a key role for us, working on prestigious sites across the region within Security Systems. About Us, Our Culture & What We Can Offer You: Chubb Fire & Security … GP Company Pension Scheme Life Assurance (4 x Basic Salary) Employee Scholarship Scheme Benefits platform with discounts Bravo Awards to recognize outstanding contributions Goals and Objectives: Provide first-line service and routine maintenance for company and third-party products throughout the region. Responsibilities: Repair, maintain, and service systems according to company procedures, instructions, and specifications. Ensure documentation is … codes of practice. Maintain a clean and tidy work environment on-site. Qualifications/Experience/Knowledge: Relevant electrical/electronic qualification or equivalent knowledge demonstrated through assessment. Field Service experience. Good IT skills (computer literate). Customer service experience. Certifications like IPAF, ECS, CSCS, or Safety Passport are beneficial. Full UK driving license. Technical knowledge in More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Field Service Engineer Blackburn Chubb Operations

Blackburn, Lancashire, United Kingdom
Chubb Deutschland GmbH
Here at Chubb Fire & Security, we're looking to add a Field Service Engineer to join our Large Project Team based across Yorkshire. Ideally, you will be based out of York or Leeds. This is a key role working on prestigious sites across the region within Security Systems. About Us, Our Culture & What We Can Offer You Chubb Fire … Company Pension Scheme Life Assurance (4 x Basic Salary) Employee Scholarship Scheme Benefits Platform with various discounts Bravo Awards for outstanding contributions Goals and Objectives: To provide first-line service, routine maintenance, and support to all company and third-party products across the region. Responsibilities: Repair, maintain, and service systems according to company procedures, instructions, and specifications. Ensure … in line with standards and codes of practice. Leave work areas clean and tidy after completion. Qualifications, Experience, and Knowledge: Relevant electrical/electronic qualification or demonstrable knowledge. Field Service Experience. Good IT skills (computer literate). Customer Service experience. Certifications like IPAF, ECS, CSCS, Safety Passport are beneficial. Full UK driving license. Technical knowledge in at More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Data Analyst

Blackburn, Lancashire, United Kingdom
Euro Garages
retailer, operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in over 9 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Applications & Technical Support Engineer

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
Grayce
we continue to expand, we are looking for a tech-savvy and enthusiastic Applications & Technical Support Engineer to join our busy IT team who support the entire business with service desk support. Key Responsibilities Deliver prompt and reliable first and second line IT support to end-users, addressing incidents and service requests related to Grayce's cloud infrastructure … Grayce's suite of line-of-business applications. Manage access control and user account requests in accordance with security and compliance standards. Continuously identify and implement improvements to incident, service request, and change management processes. Serve as the primary point of contact for the internal IT user community, ensuring a responsive and user-centric support experience. Provide IT facilities … systems (e.g., CRM, ERP, HRIS). Skills and Experience Strong curiosity and a continuous improvement mindset, with a proactive approach to learning and problem-solving. Committed to delivering outstanding customer service and creating a positive stakeholder experience. Proactive in identifying and resolving issues before they affect operations. Confident communicator with the ability to build effective relationships at all More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Field Service Engineer - EPOS

Preston, Lancashire, UK
Office Owls Recruitment Limited
or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customer service and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ S SKILLS & EXPERIENCE CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN More ❯
Posted:

IT Risk and Control Manager

Blackburn, Lancashire, United Kingdom
Euro Garages
operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in up to 9 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Sales Operations Manager

Manchester, Lancashire, England, United Kingdom
NOBUL RESOURCING SOLUTIONS LIMITED
date. Act as the main point of contact with corporate teams. Required Skills Proficiency in Microsoft Office (Outlook, Word, Excel). Strong interpersonal skills and a high level of customer service. Excellent attention to detail. A hands-on approach to resolving issues. Strong team player. Why Join Us? Travel Opportunities: Experience the beauty of Switzerland with travel opportunities. Innovative More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:
Customer Service
Lancashire
10th Percentile
£22,425
25th Percentile
£22,965
Median
£25,087
75th Percentile
£35,319
90th Percentile
£53,185