26 to 50 of 66 Customer Service Jobs in Lancashire

recruiter about the options for this particular role. Salary: £41,361+ depending on skills and experience What you’ll be doing: Take ownership of technical issues, troubleshooting and resolving customer problems using best practice methods Maintain accurate and timely updates across incidents, problems, and service requests Diagnose errors through debugging, validation, and root cause analysis of reported issues … Replicate issues to verify and escalate product-related bugs Manage service requests, including access provisioning and standard changes Capture and assess user requirements, highlighting functionality gaps and supporting minor change requests Deliver basic training, create documentation, and develop self-help resources to enhance user experience Contribute to automation, continuous service improvement initiatives, and the successful delivery of Atlassian … partners Your skills and experiences: Basic knowledge of ITIL practices (incident, request, problem, change management). Clear communicator, able to explain technical solutions to non-technical users. Stron g customer service orientation, with patience and empathy in user interactions. Team player, collaborating effectively with infrastructure, development, and vendor support teams. Quick learner with a proactive approach to developing More ❯

success working with multiple layers of a client organisation Primary liaison between a client and Sagacity, ensuring that clients receive the necessary resource, support, expertise and benefit from excellent customer service Responsible for providing consulting to support internal and client projects based on demand; extremely strong client-facing and teamwork skills including Project Management, Business Analysis, Data Analysis … to the growth and future success of Sagacity Take the lead where required on commercial discussions, business development work and thought leadership Responsible for providing support to the Sagacity Customer Engagement and Client Services Teams regarding the scoping and detailed planning of new assignments Responsible for providing detailed customer insights to the wider Sagacity team to support the More ❯

/20 days holiday plus public holidays/Training and certification support/Company Pension/Gym Membership The Company Speak Digital is a Managed Service Provider delivering IT support, consultancy, and cloud services. Since 2010, we’ve been a trusted partner for small and medium-sized businesses across London, Hertfordshire, and Essex. We’re now expanding and looking … You’ll have the opportunity to make a real impact, share ideas, and be valued for your contribution. Our clients choose us because we deliver tailored solutions and personal service that larger providers can’t match. The Role When on-site with our client you will be the first point of contact for IT queries. Supporting desktops (primarily MacOS … of macOS and Windows. Experience with iPhone and Android mobile phones/tablets. Confident supporting hardware and peripherals (including printers). Good understanding of networking basics. Excellent communication and customer service skills. Nice to have Hands-on experience with Microsoft 365 admin. Familiarity with Intune and Apple Business Manager. IT certifications (CompTIA, Microsoft, ITIL). Experience with ticketing More ❯

operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in up to 9 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic More ❯

Join a dynamic team delivering outsourced payroll services using Oracle Cloud technology. This role offers a blend of remote and office-based work, with a focus on providing exceptional customer service and accurate payroll processing. Key Responsibilities: Process HR and payroll data to meet SLA targets Resolve payroll queries from employees, HMRC, and third parties Maintain confidentiality and … data security Provide scheduled payroll reports and support service delivery Advise on UK payroll legislation and contribute to process improvements Collaborate with internal and external teams for seamless service delivery Participate in UAT and onboarding of new clients Requirements: Experience with Oracle HR and Payroll (Cloud or E-Business Suite) Strong UK payroll knowledge and legislation understanding Excellent More ❯

who leads by example in fast paced, ever changing environments Can you demonstrate an excellent track record of consistently leading teams to deliver sales targets while maintaining high quality customer service? As a Telesales Manager you will display a compelling 'can-do' attitude. Through this approach, you will mentor, motivate and inspire a diverse UK sales team to … ensure the business's ongoing success. By continually developing the sales team, they will expand their knowledge of their business area and consistently hit targets and deliver exceptional customer service. The successful Sales Manager will: Thrive to deliver all company targets set by the business. Provide the Head of Sales with performance updates highlighting any challenges you are facing … systems. Strong organisational and time management skills. Expert user of salesforce & Microsoft packages. Benefits Competitive basic salary, plus monthly company and personal performance bonus. Enhanced holiday package, increasing with service and paid birthday leave. On site gym, discounted membership and treatments. Health Shield and EAP assess, with private health cover (after 5 years). Group life insurance. Various hospitality More ❯

Location: Remote Salary: Up to £26K Nobul is collaborating with an innovative SaaS company to grow their customer support team. About our client: We are an award-winning company founded in 2006. For more than a decade, our mission has been to provide the waste management and recycling industry with the most comprehensive and powerful business management software solution … delivering unrivalled performance, productivity, efficiency and cost-effectiveness. We are looking to hire a Customer Support Specialist to play a critical role as the first point of contact for clients contacting the Help Desk for our SaaS product. We want to speak to customer-focused individuals with strong attention to detail and the ability to go beyond clients … our online helpdesk; Communicate client information and requirements back to the team; helping to Contribute ideas for future enhancements and new software features in team meetings Ensure quality of service by developing a thorough and detailed knowledge of the product and maintaining this as new features are released Multi-task and track dozens of open tickets at various stages More ❯

and timely manner when working under pressure Effective liaison with staff/stakeholders to give information/find information/resolve problems Able to deliver a high standard of customer service The ability to develop and project a positive image of your team and department through personal, written and oral skills What we need from you Strong attention … partnership with others for the benefit of Great Places A commitment to continuous learning and improvement Ability to work flexibly and when needed outside normal working hours to ensure service continuity An ability to work in uncertainty To be professional and work with integrity, inclusivity, and respect for diversity What we give you in return for your hard work More ❯

management methodologies. Working knowledge is ideal. Who are we? Launched in 2002, we’re experts in commercial utilities and we know what it takes to deliver high levels of customer service. With our Head Office in Fleetwood, Lancashire, and offices in Manchester, we are positioned to serve businesses across the UK with dedication and excellence. At Ruby Energy, we More ❯

seeking a motivated IT Support Apprentice to join our growing team. This entry-level role is a fantastic opportunity to gain hands-on experience in a fast-paced Managed Service Provider (MSP) environment, where youll learn how to provide high-quality technical support to a wide range of clients. Working alongside experienced engineers, youll develop essential IT skills, from … troubleshooting and ticket management to customer service and user support. With structured training, mentoring, and real-world experience, this apprenticeship will equip you with the technical knowledge and professional behaviours needed for a successful career in IT. In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A … in the Job: Provide supervised first-line IT support via phone and ticketing system. Troubleshoot basic hardware, software, network, and account issues. Log, prioritise, and update tickets in the service desk system. Escalate complex incidents to senior engineers within SLA timeframes. Assist with hardware/software setup, Office 365, Active Directory, and VPN support. Monitor systems and report issues More ❯

9am5pm). The Benefits - Salary of £30,000 DOE - Pension - 25 days holiday, plus bank holidays - Private health insurance If you are a communications, software trainer, account management, or customer success professional with SaaS expertise, this is the perfect opportunity to join our forward-thinking organisation. Youll work in a small, dedicated team where no two days are the … same, developing your skills in training, communication, and customer success in a vibrant and rewarding environment. So, if youre ready to advance your career, wed love to hear from you! The Role As a Software Trainer, you will play a key role in supporting our customers with your main focus being on training customers on how to use our … advice, product guidance, and support. Additionally, you will: - Support clients through every stage of the onboarding journey - Deliver training for existing customers and help develop useful training content - Review customer journeys and identify areas for improvement - Help clients overcome any challenges using a consultative, solution-focused approach - Co-ordinate with other team members and third-party providers to keep More ❯

will act as the first point of contact for technical issues across the organisation. You'll provide support via phone, Teams, email, and in person, ensuring high levels of customer service and timely resolution of issues. Key Responsibilities Provide 1st line technical support and escalate when needed Log and manage tickets via ITSM system Maintain and repair desktops More ❯

will act as the first point of contact for technical issues across the organisation. You'll provide support via phone, Teams, email, and in person, ensuring high levels of customer service and timely resolution of issues. Key Responsibilities Provide 1st line technical support and escalate when needed Log and manage tickets via ITSM system Maintain and repair desktops More ❯

retailer, operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in over 9 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic More ❯

operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in up to 9 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic More ❯

Field Engineers to support a nationwide Microsoft 365 migration project. This is a fantastic opportunity to be part of a high-impact deployment, providing essential onsite support across 29 customer sites in the Lancashire area . About the Role As a Field Engineer, you'll be the face of the migration effort at each site, offering 1st line end … user support and ensuring a smooth transition to Microsoft 365. The customer is leading the project; your role is to provide reliable, professional onsite assistance. Key Responsibilities Assist users with Microsoft Outlook email setup and troubleshooting Guide users through SharePoint and File Explorer navigation Support login and usage of Microsoft Teams and OneDrive Help with mobile Authenticator app setup … usage Provide guidance on password change processes Escalate complex issues to VP super-users as needed Ideal Candidate Previous experience in desktop support or field engineering Strong communication and customer service skills Familiarity with Microsoft 365 applications Able to work independently and follow escalation protocols Willing to travel to assigned sites across the Lancashire area Why Join TXP More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £25k basic salary, with annual Bonus Comprehensive benefits package … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £30k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £28k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

a brilliant new role with a reputable Microsoft Partner. The role will involve the successful candidate playing a key part in the day to day support of a growing customer base; collaborating in a small team with great professional development prospects. If you have experience supporting D365 Business Central from either end user or partner perspective, and looking to … this could be the role for you. Role & Responsibilities Day to day support of Dynamics NAV/D365 Business Central system issues Analysing/troubleshooting system issues, providing exceptional customer service Involved in system process improvement projects, supporting new releases Supporting roll out of new enhancements - monitoring UAT, providing adhoc user training Troubleshooting issues with 3rd party apps … your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics 365 market.I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can More ❯

and paid ads Social and Content Creation: Run campaigns Content creation Creating email newsletters Brand marketing Manage business social media profiles such as Facebook, Twitter, LinkedIn, Pinterest & Instagram General: Customer service Some administration duties Ensure that reports and presentations are delivered to the highest level of quality Answer phones Meet and greet clients Market research of competitors Provide … Year 3 Months Positions Available 1 Closing Date Thursday, 25th September 2025 Start Date Friday, 26th September 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Analytical skills Team working Creative Initiative SEO PPC Social Media Qualifications Maths and English GCSE, grade 4-9 (Essential) Any More ❯

You will flourish with the challenge of shaping strategic sourcing initiatives across our client base. Driving projects to success within key markets. Prioritising the provision of a professional, adaptable service will allow your efforts to significantly influence the healthcare system and those it supports. Operating confidently in a regulated environment. Focusing on developing, delivering, and managing complex framework agreements … process improvements. Managing a portfolio of projects. Working closely with key stakeholders to influence procurement choice and drives savings and efficiencies and improve quality. Offering procurement support to the customer Service Directorates, Heads of Procurement and Key Leaders on a national footprint. Negotiating with the supplier base ensuring that all aspects are covered within the category from a … product, service and stakeholder basis. What you will bring: Level 5 CIPS qualification (or working towards), or an alternative comparable qualification. Extensive background in public sector procurement. A solid understanding of the Public Contracts Regulations (PCR) 2015, PA23, and related policies and mentorship. Experience managing direct reports. Focusing on supporting their development, enhancing procurement expertise, and building overall team More ❯

keywords Track stock levels, monitor pricing, and set up promotions Review sales and performance data, recommending improvements where needed Assist with paid advertising campaigns and performance reports Liaise with customer service and fulfilment teams to guarantee efficient order processing Carry out competitor research and monitor market trends Uphold brand guidelines and ensure accuracy across all online channels Provide More ❯

Flexible working hours. -Pension contribution. Technical Support advisor roles and responsibilities: -To provide technical support through calls and email to end users and engineers/electricians. -Dealing with all customer requests in a professional & helpful manor. -Maintain and increase product knowledge and have a keen eye and interest in our products. -Logging technical issues. -Ensure the customer is … to ensure a personal approach. -Answer product related questions utilising information from data sheets and Fresh Desk Technical Support Advisor key competencies: -Experience in an IT support role. -Great customer service scores. -Attention to detail. -Ability to prioritise a large workload. If this role is permanent, gap personnel is operating as the employment agency. If this job is More ❯

booking next steps or making smaller closes yourself. Keeping records and CRM info up to date. What We’re Looking For Graduate or someone with up to 2 years’ customer service/sales experience. Excellent communicator who enjoys talking to people. Motivated, target-driven, and eager to learn. SEO Keywords: Bolton Graduate Sales, Hybrid Graduate Roles Greater Manchester More ❯