16 of 16 Service Delivery Jobs in Lancashire

seeking an experienced and service-focused IT Service Delivery Manager to lead the delivery, performance, and continual improvement of high-quality IT services. This is an exciting opportunity to work with stakeholders, technology teams, and external partners to ensure reliable, efficient, and customer-focused IT service delivery across the organisation. Main Responsibilities for IT Service Delivery Manager Roles Manage the end-to-end delivery of IT services in line with agreed service level agreements and business requirements Build strong relationships with internal stakeholders, users, suppliers, and technology service providers ...

Laura Drury Description We are looking for a highly organised and proactive Field Deployment Coordinator to take ownership of the end-to-end delivery of connectivity solutions across OCU's national site estate. Acting as the central point of coordination, you will manage the commissioning, relocation, modification and decommissioning … connectivity services, ensuring every site is connected on time, within budget and to the required standards. Working closely with operational teams, suppliers and managed service providers, you will assess site requirements and select the most appropriate connectivity solutions, ranging from fibre and leased lines to 4G/ ...

Bensons for Beds is seeking an experienced IT Service Delivery Manager to lead end-to-end IT service delivery across stores, distribution centres, and offices. You will manage incidents, problems, changes, and improvements while building strong relationships with stakeholders and external partners. You will lead … small team of Field Engineers, coordinate field activities, and ensure service performance meets SLAs. Hybrid or on-site work is possible with some travel required. #J-18808-Ljbffr ...

Select how often (in days) to receive an alert: Customer Delivery Manager Location: UK - Manchester, UK - Mobile England | Job-ID: 220830 | Contract type: Standard | Business Unit: Customer Success & Service Delivery Life on the team Within your area of responsibility, you will contribute to an effective governance model … manage the teams and partners who deliver the service, ensuring that high quality and customer satisfaction are maintained, that issues are successfully addressed and that the services meet their contractual and financial performance targets. You will engage stakeholders within the customer organisation. You’ll make sure that Computacenter ...

want to build a career where your work has real impact, we'd love to hear from you. More about your role As Service Desk Lead, you will lead the day-to-day operation and performance of the Service Desk, guiding and supporting a team of IT Service Desk Engineers to deliver an efficient, customer-focused service. You will maintain queue health, allocate workloads, manage the backlog, monitor service quality and coordinate escalations. You will also oversee incidents and requests, ensuring they are correctly prioritised, triaged to agreed standards and resolved within service level targets. ...

looking for a dynamic and people-focused Desktop Support Team Lead to lead our L2 Desktop Engineering team while driving improvements across Service Desk processes, digital support, knowledge management and user enablement. This is an excellent opportunity for an experienced Desktop Support Team Lead, Senior Desktop Engineer … User Computing professional looking to combine operational leadership with service improvement and digital transformation initiatives. You'll be responsible for managing a team of Desktop Engineers, ensuring high levels of service delivery and customer satisfaction, while helping shape the future of IT support through improved processes, automation ...

primary on-site IT support contact, providing hands-on technical assistance to local users while working closely with a wider UK-based Service Operations team. The role will involve troubleshooting hardware and software issues, managing ServiceNow tickets and taking ownership of local laptop builds, configuration and deployment. Key Responsibilities … walk-up and scheduled assistance. Diagnose and troubleshoot hardware, software, Windows operating systems and basic network connectivity issues. Log, manage and resolve incidents and service requests through ServiceNow. Ensure tickets are accurately documented and users receive regular updates. Resolve technical issues locally wherever possible, escalating more complex incidents when ...

delivering excellent customer service. Key Responsibilities Application Support Provide 1st and 2nd line support/maintenance for all supported applications Systems Maintenance and Service Development Provide support to the Senior Information Analyst role in the development and delivery of new functionality and upgrades to existing solutions. Work … constantly develop and improve the effectiveness and quality of service provided to other business areas and continually build on operational relationships and operational understand. Face to Face Support Deliver face to face and remote technical support to colleagues Telephone Support Dealing with Service Desk telephone calls from colleagues ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport netwo click apply for full job details ...

sustainability of university operations. Edge Hill University’s emerging AI Strategy identifies business optimisation as a strategic priority, with a focus on improving processes, service quality, staff experience and organisational effectiveness through the responsible adoption of AI technologies. You will provide leadership for the operational and administrative dimensions … University’s AI Strategy, supporting the identification, evaluation and delivery of AI enabled improvements across Professional Services functions. Working closely with colleagues across DDaT, HR, Finance, Registry, Student Services, Library and Learning Services, Marketing, Research Services and other Professional Service areas, you will lead a portfolio ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport netw click apply for full job details ...

growth and organisational change, the organisation is now focused on modernising how it operates. Significant investment has already been made in core systems and service delivery, and the next phase is to strengthen technology capability and embed sustainable, organisation wide transformation. The focus is on building on that … create a clear and sustainable path forward. Profile We are looking for a proven Director of Technology who can balance strategic thinking with delivery focus. You will bring: Experience leading enterprise IT and business transformation within a complex organisation Senior leadership experience at IT Director, DDaT Director or equivalent ...

require it. What we expect Focus and ownership. This is a dedicated new business role you will not be diverted into account management or service delivery. Your responsibility is to convert the opportunities in front of you into signed, profitable business through a properly qualified sales process. Performance … senior decision-makers including CIOs, IT Directors, CTOs, CFOs, CEOs and other business stakeholders. Work closely with BDE, marketing, pre-sales, technical, commercial and service teams to qualify opportunities and develop compelling solutions. Lead opportunities from discovery and qualification through solution development, proposal, negotiation and close. Apply MEDDPICC ...

Work professionally with customers, colleagues and other stakeholders. Follow company quality processes and procedures. Maintain a strong customer-focused approach, ensuring high levels of service delivery at all times. Essential Experience Experience working within automated systems, warehouses, manufacturing or materials handling environments. Experience working with equipment such ...

with a focus on scalable, automated solutions. You’ll lead security design across endpoints, cloud, networks, DevOps and monitoring, while partnering with Infrastructure and Service Delivery teams to harden systems and enable #J-18808-Ljbffr ...

Places for People is seeking a Service Desk Lead to manage the day-to-day operation of the IT Service Desk in Preston. You will guide a team of engineers, ensure priority handling, SLA compliance and ongoing improvements to service delivery. You will lead by example, coach ...