17 of 17 Service Delivery Jobs in Lancashire

solutions that make a positive impact. OCU Digital is the face of the technology for OCU, a new opportunity has risen for a UK Service Delivery Manager to come and join us based in Preston. Please note the role is based 4 days per week in the office … ideal role for an experienced and engaging Problem Manager looking for a step up in there career! About the role This a pivotal service leadership role at a transformative moment in the company's growth. As the UK Service Delivery Manager, you will lead the operational performance ...

Service Delivery Manager - Lancashire - Hybrid/Remote As our Service Delivery Manager, you will have total oversight of our service lifecycle-from the initial client handshake to the final technical resolution and everything in between. What you will oversee End-to-End Operations: Managing … sitting with clients to align our technical roadmap with their business growth. Financial & Commercial Stewardship: Full P&L awareness. You'll manage budgets, service costs, and identify where we can lean up or scale up. Team Leadership & Culture: You will direct cross-functional teams, ensuring that the 'silo' mentality ...

Position: Service Delivery Lead. Location: Wolstenholme Funeral Directors, Accrington Job Type: Full-time, 38.33 Hours per week. Salary: £28,505 per annum We're looking for a dedicated and compassionate individual to join our team at Wolstenholme Funeral Directors as a Service Delivery Lead . … with compassion, dignity, and care. Your role will ensure that families feel supported, respected, and reassured every step of the way. The Role As Service Delivery Lead, you'll be responsible for overseeing the entire care journey of the deceased while ensuring the highest standards of respect, dignity ...

Service Delivery Manager - Lancashire - Hybrid/Remote As our Service Delivery Manager, you will have total oversight of our service lifecycle-from the initial client handshake to the final technical resolution and everything in between. What you will oversee End-to-End Operations: Managing ...

ITSM Service Manager + Long term project + High security clearance required + Fully onsite in North West + £600 to £700 per day - Inside IR35 + DV Cleared Overview The ITSM Service Manager is responsible for managing and delivering security services across IT projects and live environments. … role focuses on protecting systems, data, and services while ensuring security is embedded into project delivery-not bolted on at the end. We're looking for an experienced Service Manager to take ownership of IT service delivery across a fast-paced, business-critical environment. This role ...

Technical Operations Director Salary: £90,000 Location: Manchester Sector: IT Managed Services Overview We are seeking an experienced, Technical Operations Director to lead technical service excellence across our Managed Services business. This role is pivotal in driving high-quality service delivery, ensuring robust technical standards, and enabling … continuous improvement across all operational functions. The successful candidate will bring deep MSP experience, strong technical governance capability, and the ability to elevate service quality across diverse commercial clients. Key Responsibilities * Operational Leadership & Continuous Improvement* Partner with the COO and senior leadership to design and deliver a continuous improvement ...

to... Act as a subject matter expert (SME) for the candidate tracking system and any associated data/reporting. The individual will support the delivery of the service by ensuring that the system generated reporting in place is efficient and effective. Control the schedule and distribution … relevant reports to the service delivery team as required. Support the regular production of any MI reporting. Provide support and share best practice regarding system data with peers in the service delivery team. Feed data into wider shared dashboards Support the team in creating and generating ...

lead and continuously develop the Business Analysis function, ensuring high-quality, consistent and user-focused analysis that supports organisational priorities and service improvement. The role will foster strong collaboration across operational, digital and corporate teams to enable effective, evidence-based decision making and successful delivery of change initiatives. … Responsibilities Provide strategic leadership to the Business Analysis function, embedding best practice in requirements management, service design and process improvement. Work collaboratively with service leads, digital teams and stakeholders to understand business needs and translate them into clear, deliverable requirements. Lead early-stage scoping, options appraisal and development ...

This position plays a key role in driving growth across the communications function, supporting existing customers through value-added solutions, and ensuring the consistent delivery of high-performing voice, connectivity, and mobility services. The role works closely with senior stakeholders and technical leadership to align offerings, improve efficiency … function* Build, lead, and develop a high-performing team specialising in mobile and UC solutions* Assess market trends and identify opportunities for expansion and service innovation* Promote cross-selling and upselling initiatives to maximise customer value Service and Operational Oversight * Take ownership of daily operational performance across communications ...

will be split between primary subject matter expertise in Adobe or Google Analytics (40-60%), secondary subjects like CRO planning (15-25%), and managing delivery teams and client relationships (15-45%). Core Service Delivery: You will manage workstreams across six core service strands. This includes … role is thinking outside your comfort zone, such as identifying when a data audit is needed to improve testing quality. Strategy & Mentorship: Beyond delivery, you will support the COO and clients on digital experience strategy and tool selection. You will provide high-level training to clients ...

joining a well-established connectivity and managed services provider operating heavily within the public sector. The business has built a strong reputation for service delivery and continues to win new contracts as it grows. Because of that growth, the focus now is consistency. They want work handled … follow. Who we are looking for Were looking for someone who naturally brings structure and clarity to how work happens. Typical backgrounds could include; Service/Operations Analyst ITSM/PSA/Workflow system administrator Technical Project/Delivery Coordinator Business Systems or Automation Analyst Senior service ...

JDBC, SOAP) solutions; their integration with the end-to-end solution. Will be accountable for the quality of the design, assessment of risk, and delivery of the components. Design, develop, and implement SAP FIORI applications. Collaborate with business users to understand and analyze requirements. Develop custom SAP UI5 applications …/FIORI, reducing technical debt and developing new features to help enable the business through ERP. Responsible for providing product and service direction to the Product Management Team and implement these as part of a self-organising team. Diagnosing service delivery problems and initiating actions to maintain ...

Partnership Co-ordinator Salary: £32,000 per annum Location: Preston, Fylde & Wyre Job Summary The Integration and Partnership Co-ordinator will support the effective delivery of the Connect to Work programme by coordinating integrated working and building strong partnerships across internal teams and external organisations. The post holder will … supports positive employment outcomes for participants. The Integration and Partnership Co-ordinator will contribute to shaping and embedding partnership and integration practices across the delivery team. Main Duties & Responsibilities Core Responsibilities Act as the central point of coordination for integration and partnership activity within the Connect to Work delivery ...

backgrounds. Who You Will Work With Our client is a well-established company in the insurance sector, known for its focus on customer service and growth. It promotes a positive workplace culture that supports employee development and balance. The company offers opportunities for meaningful contributions in a dynamic environment. … reviewing, sizing and prioritising the change portfolio.* Engage in SaaS communities to represent the business, influence product roadmaps and prioritise enhancements that improve service delivery, employee experience and efficiency.* Help shape chatbot strategy; monitor performance, usage and feedback; oversee content creation and deployment updates. What you bring: * Strong ...

continual improvement of AJ Bell’s enterprise security tools, platforms and processes, driving innovation, automation and integration across the technology estate. Key Responsibilities Lead delivery and ongoing management of enterprise security solutions across Endpoint, Cloud, Network, DevOps and Security Monitoring Design and implement secure infrastructure controls aligned to industry … handover and value realisation Lead and coordinate patch management activities across internal systems and hardware Recommend and guide server hardening improvements with Infrastructure and Service Delivery teams Support audits, regulatory reviews and due diligence activities Provide security oversight across projects and change initiatives to protect AJ Bell ...

supporting critical government operations. The organisation oversees a wide range of public-facing and internal functions, working across multiple departments to ensure effective service delivery, policy implementation, and operational support. Your new role Design, develop, and maintain SailPoint connectors, workflows, rules, and APIs for automated provisioning ...

year alone to retrain, embark on new career paths, or establish their own businesses. The Integration and Partnership Co-ordinator will support the effective delivery of the Connect to Work programme by coordinating integrated working and building strong partnerships across internal teams and external organisations. The Integration and Partnership … employment outcomes for participants. What youll do Act as the central point of coordination for integration and partnership activity within the Connect to Work delivery team Support the development, implementation, and maintenance of integrated working partnerships across internal teams and external partners and stakeholders Market the Connect to Work ...