meet both Centre needs and Group standards Communicate technical concepts clearly to non-technical stakeholders Facilitate training, support adoption of IT processes, and monitor performance metrics Contribute to the continuousimprovement of IT's partnership model with Centres Why McArthurGlen? Competitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 25% Wellbeing Allowance … WAN/LAN) and end-user computing Analytical, strategic thinker with a proactive and customer-centric mindset Comfortable managing multiple projects and navigating ambiguity Skilled in documentation, process improvement, and cross-functional collaboration What to expect • We commit to replying to all applications, feel free to get in touch if you'd like an update • You will have … meet both Centre needs and Group standards Communicate technical concepts clearly to non-technical stakeholders Facilitate training, support adoption of IT processes, and monitor performance metrics Contribute to the continuousimprovement of IT's partnership model with Centres Why McArthurGlen? Competitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 25% Wellbeing Allowance More ❯
drafting of the Consumer Duty Report to the Board and support for Target Market, Client Segmentation, and PROD reviews and assessments. Identify trends and recurring issues to contribute to continuousimprovement initiatives. Chairing and coordinating the Consumer Duty Working Group Complaints Oversight & Resolution: Lead the end-to-end handling of client complaints, including investigation, root cause analysis … senior stakeholders to mitigate these Maintain an accurate and up-to-date complaints register, ensuring all outcomes are recorded and monitored Provide strategic insight from complaint trends to inform continuousimprovement Cross-Functional Influence Work closely with Compliance, Operations, Product, and Marketing to embed the Duty into client journeys and communications Proactively challenge internal processes or content More ❯
racking infrastructure Maintain asset inventories and liaise with vendors for warranty repairs Log, prioritise, and resolve incidents using ServiceNow in line with SLAs Contribute to knowledge base (KB) and continuousimprovement initiatives Support end-to-end hardware lifecycle: imaging, deployment, testing, and quality assurance Perform on-site support across the region and escalate complex issues where needed … technical) Solid understanding of ITIL (min. 2 years' experience) Proactive, self-motivated, and solution-focused Culture Fit: Best suited to candidates who are practical, collaborative, resilient, and committed to continuousimprovement and customer service excellence in a fast-paced, dynamic environment. More ❯
is responsible for its activity. Recruit and retain the right calibre of people. Lead, motivate and inspire the Quality team in line with Bakkavör Values to achieve personal development, continuousimprovement Generate technical business KPI information, communicate, trend and highlight issues. Develop and agree action plans and through ContinuousImprovement drive the business forward. More ❯
is responsible for its activity. Recruit and retain the right calibre of people. Lead, motivate and inspire the Quality team in line with Bakkavr Values to achieve personal development, continuousimprovement Generate technical business KPI information, communicate, trend and highlight issues. Develop and agree action plans and through ContinuousImprovement drive the business forward. More ❯
and aligning services with evolving client needs. Security Systems & Technology: Ensure correct use of CCTV, access control, and reporting platforms while introducing technology enhancements to improve security service delivery. ContinuousImprovement: Drive strategic planning, service enhancements, and security innovation while ensuring consistent compliance and measurable performance improvement. What We're Looking For : Licences & Certifications: SIA Door Supervisor … Knowledge : Understanding of security trends, threats, technologies, GDPR, Health & Safety, and Protect Duty compliance. Personal Attributes : Professional, calm under pressure, solution-focused, adaptable, detail-oriented, accountable, and committed to continuousimprovement and team development. What we offer: Working with Sodexo is more than a job; it's a chance to be part of something greater.You'll belong More ❯
It drives internal and external audits, and leads root cause investigations, supporting key initiatives including system recertification and management reviews. Above all, it promotes a collaborative, proactive approach to continuous quality improvement. Responsibilities Lead the upkeep and development of the site's QMS in line with ISO9001/TL9000 Develop, manage and deliver the internal audit programme using a … to influence and engage stakeholders Proactive and collaborative approach to problem solving Experienced in audit delivery and managing corrective actions Lead Auditor ISO9001 Six Sigma Black Belt or equivalent continuousimprovement training. Experience using SAP, JIRA, and investigation tools. Knowledge of Cost of Poor Quality (CoPQ) metrics. Strategic Impact - Lead quality initiatives that directly influence business outcomes. … Cross-Functional Collaboration - Work with senior leaders across multiple departments Career Development - Gain experience in audits, recertification, and continuousimprovement Supportive Culture - Join a team that values collaboration and proactive problem-solving Apply If this position interests you, and you would like to learn more or explore other available jobs that could also match your skill set More ❯
Agile delivery across data programmes including data warehousing, analytics, and platform builds. You’ll play a key role in facilitating Agile ceremonies, unblocking delivery, managing sprint velocity, and driving continuousimprovement across the team. Key Responsibilities: Lead Agile ceremonies including sprint planning, retrospectives, and stand-ups Collaborate closely with Data Engineers, Analysts, and Developers to ensure smooth … delivery Identify and remove delivery blockers Maintain and monitor sprint health and team velocity Drive continuousimprovement across Agile practices Requirements: Proven experience as a Scrum Master delivering data-focused projects Strong understanding of data platforms, analytics, and warehousing delivery cycles Recent NHS acute experience is essential Excellent communication and facilitation skills Ability to foster a collaborative More ❯
our story. We're looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits. Your Mission As our Total Compensation Specialist, your mission is to support the execution … support: Partner with People Partners and Talent Acquisition to support offers, promotions, and internal moves Documentation & compliance: Ensure compensation processes and documentation are up-to-date and audit-ready Continuousimprovement: Identify operational gaps and propose process or tooling improvements Your Story 5-8 years of experience in compensation, total rewards, people analytics, or finance Strong understanding … and tools such as Carta, HRIS platforms, Excel/Google Sheets Analytical mindset with strong attention to detail and ability to manage sensitive data Proactive and organised, with a continuousimprovement mindset Clear communicator with the ability to make complex information digestible for a variety of audiences The Perks We trust you, so we offer flexible working More ❯
Hounslow, England, United Kingdom Hybrid / WFH Options
MarkJames 🌍
from early-stage shaping and operating model definition to delivery support. Present solution options and recommendations to senior sponsors and programme boards. Coach and support junior BAs while promoting continuousimprovement across the analysis function. What You’ll Bring Strong business analysis experience in a complex, multi-stakeholder environment. Proven ability to lead virtual BA teams and … Skilled in requirements gathering, process mapping, and defining operating models. Power Platform project experience Solid understanding of delivery methodologies (Agile, Waterfall, hybrid). Passion for quality analysis and a continuousimprovement mindset. Experience delivering change through technology. This is an exciting opportunity to shape how IT supports a complex and high-performing organisation. If you're a More ❯
and enforce SLAs and KPIs, including turnaround times, onboarding quality, false positive rates, and capacity targets. Lead regular performance reviews with critical vendors, including operational reporting, issue escalation, and continuousimprovement discussions. Conduct periodic site visits or remote walkthroughs to verify internal controls, staff training, process adherence, and capacity planning. Maintain a clear audit trail of decisions … Lead the preparation of board-level outsourcing updates and support broader operational resilience reporting. Respond to vendor incidents and outages with clear documentation, impact assessments, and RCA processes. Champion continuousimprovement in third-party oversight based on audit findings, regulatory updates, and internal feedback. What we need from you: 6-10+ years of experience in vendor More ❯
project execution, mentoring engineering talent, and integrating cutting-edge technologies to elevate performance, quality, and efficiency. In this pivotal role, you'll champion a culture of accountability, collaboration, and continuousimprovement, while aligning engineering output with BOS's long-term vision. You'll also work cross-functionally with project managers and senior leadership to ensure project delivery … manufacturing solutions. RESPONSIBILITIES Strategic Leadership & Departmental Alignment: Lead the Engineering department with a clear vision that aligns with BOS's strategic goals. Champion a culture of innovation, accountability, and continuousimprovement through structured goal-setting, progress tracking, and interdepartmental collaboration. Project Execution & Design Excellence: Oversee the successful delivery of all mechanical design projects, ensuring quality, functionality, and … fast-paced environments allows you to drive excellence in design, innovation, and execution. You lead with vision and accountability, ensuring alignment with organizational goals and fostering a culture of continuous improvement. Your foundation in mechanical or automation design is complemented by your ability to champion emerging technologies, optimize workflows, and mentor technical teams. You are committed to operational excellence More ❯
Engine Optimisation (LEO) strategy across technical, content, and offsite pillars to drive organic growth and visibility. Manage and mentor a high-performing SEO team and agency partners, fostering innovation, continuousimprovement, and alignment with business goals. Collaborate cross-functionally with Product, PR, Digital, and Commercial teams to embed SEO best practices and support trading objectives across multiple … minded and analytically driven, with the ability to translate data into actionable insights and align SEO with broader business objectives. Inclusive and innovative leadership style, with a passion for continuousimprovement, customer experience, and fostering a collaborative team culture. Additional information We're always looking to recognise and reward our employees for the work they do. As More ❯
you'll play a vital role in providing expert guidance and support to clients, ensuring they unlock the full potential of our cutting-edge platforms. With a focus on continuousimprovement, collaboration, and personal development opportunities, you'll be part of a dynamic and innovative environment where your contributions directly influence the success of our products and … the helpdesks. You will create and maintain documentation to support users, deliver tailored training sessions for internal and external users, coordinate training schedules, collate and share user feedback for continuousimprovement, collaborate with cross-functional teams, and contribute to product marketing materials. Your role will involve supporting the successful rollout of new platform features and releases, providing … and champion best practises for customer service excellence. With a proactive and high-energy approach, you excel in coordinating training sessions, maintaining documentation, and collating user feedback to drive continuous improvements across retail media and customer insight platforms. Your ability to collaborate with cross-functional teams and adapt to changing circumstances showcases your versatility and commitment to delivering exceptional More ❯
HR, IT, governance, legal, and facilities. Strategic Influence: Partner with the Chief Executive and Board of Trustees to develop and implement a transformative business plan. Professional Growth: Engage in continuousimprovement and drive organisational excellence. Collaborative Environment: Foster a positive, solution-focused culture and work with a high-performing team. Role Overview: The Director of Finance and … ensuring financial sustainability, operational efficiency, and strategic resource planning. As a qualified Finance Director you will be expected to lead finance, people, infrastructure, legal, governance, and facilities functions, driving continuousimprovement and supporting enhanced fundraising and income generation activities. Principal Responsibilities: Serve as a key member of the Senior Management Team, contributing to strategy and decision-making. More ❯
end-to-end customer experience (internal and external) to ensure the needs of the customer remain at the forefront of all journeys. They will be responsible for leading the continuousimprovement of the journey and for orchestrating across functional boundaries to ensure journey effectiveness. This will be achieved through collaborating with colleagues in Product, Experience Design and … with limited supervision and lead on Customer Journey and process maps (e.g Visio) Optimise: Continually evaluates the effectiveness of the journey from a customer and business perspective Displays a continuousimprovement approach to their journey Orchestration: Coordinate cross functional alignment on journeys Understand cross-functional context and build alignment as needed What You'll Need An understanding More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Robert Half
of a new CRM system (JDE). The successful PMO Lead will also play a key role in embedding the established governance procedures whilst having the opportunity to make continuousimprovement suggestions. This exciting opportunity offers the chance to lead high profile projects within a global organisation while contributing to operational excellence and transformation success. Key Requirements … documentation, such as risk registers, action plans, status reports, and the Change Request dashboard. Supporting the allocation of resources and providing clarity on responsibilities across multiple project streams. Championing continuousimprovement, lessons learned, and operational efficiency across the portfolio. The Skills To be successful in the PMO Lead role, you'll need: Proven experience as a PMO More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Armstrong Lloyd - Marketing Recruitment
data governance policies ensuring GDPR compliance and cross-functional process alignment Partner with Sales, Marketing, Customer Service, and Technology teams to translate business needs into scalable CRM solutions Lead continuousimprovement initiatives, user training, and system integrations to maximize platform ROI THE IDEAL CRM MANAGER WILL HAVE: Minimum 4 years' proven experience managing and optimizing HubSpot Customer … fast-moving, innovative environment Shape the design of critical tech stack during an exciting period of business evolution Join a nimble organization that adapts quickly to change and values continuousimprovement Armstrong Lloyd is a marketing specialist recruitment services provider. We specialise in the B2B SaaS space and have a variety of similar jobs available. We offer More ❯
deploying, maintaining and enhancing network infrastructure on customer critical unified communications (UC) platforms. This role involves provisioning and supporting UC services across the customer estate as well as driving continuousimprovement of processes. Provisioning a range of UC endpoints and associated network infrastructure at scale, providing remote support to field teams Produce and maintain Local Work Instruction … LWI) documentation and participate in continuousimprovement efforts Driving automation for provisioning tasks on network and UC platforms Maintain up-to-date records of provisioning activities, configurations, and customer setups Collaborate with Service Desk, support teams and Vendors to resolve complex issues on Network and UC platforms Who you are Experience in delivery of network solutions supporting More ❯
you. We're looking for a marketing professional to help ensure our CRM is best-in-class. With experience of customer-centric, data-led strategy, you will champion the continuousimprovement of our CRM capability across channels, including mobile and web applications. You'll be commercially and analytically minded, and enjoy capturing the hearts and minds of … and optimisation; consistently looking for opportunities to test and learn. Applying actionable insights from individual tests to scalable campaign/programme strategy, driving incremental campaign effectiveness improvements Championing the continuousimprovement of CRM, through application of our tools and data What we're looking for Owning and delivering multi-channel customer contact/CRM strategies, ideally involving More ❯
a strong focus on balance sheet control. You will be a detail orientated individual who will thrive working in a fast-paced environment. You will embrace change and drive continuousimprovement in processes rather than just repeating what has come before and will enjoy taking others on the journey with you, training and developing them along the … with the transactional team, on matters including banking, journal entries, debtor/creditor queries, bad debt, system queries, etc. Supporting hive up and migration of new acquisitions Focusing on continuousimprovement, for all aspects of Telco Supporting the centre/Group: Support any requirements of the annual audit with PwC Support the Group with all tax queries More ❯
Days holiday + Bank holidays Ongoing training & development Competitive starting basic salary Excellent Pension Scheme Automation Maintenance Technician role: Perform maintenance tasks, including preventative, predictive and corrective maintenance Performing continuousimprovement activities Provide effective and efficient support to the Engineering Manager, Maintenance Team Leader and Engineering Team Coaches, completion of end of shift reports, fault logging and … cause of automation breakdowns and prioritize corrective actions to meet operational processing requirements Monitor equipment performance and improve automation outputs in collaboration with operational stakeholders Identifying and working on ContinuousImprovement projects, conception to implementation ownership, for machinery in the Hub/Mail Centre Ability to work on own initiative and as part of a team to More ❯
the day to day running of parcel sortation equipment What You'll Do THE ENGINEERING CHALLENGE Perform maintenance tasks, including preventative, predictive and corrective maintenance on automated machinery Performing continuousimprovement activities on automated equipment Provide effective and efficient support to the Engineering Manager, Maintenance Team Leader and Engineering Team Coaches, completion of end of shift reports … cause of automation breakdowns and prioritize corrective actions to meet operational processing requirements Monitor equipment performance and improve automation outputs in collaboration with operational stakeholders Identifying and working on ContinuousImprovement projects, conception to implementation ownership, for machinery in the distribution centre Ability to work on own initiative and as part of a team to achieve common More ❯
value of reporting and ensure data integrity across systems Facilitate workshops and collaborate with cross-functional teams in IT, Finance, L&D, and Transformation Champion Workday capabilities and promote continuousimprovement Essential skills Hands-on experience with Workday Learning and Talent – both operationally and administratively Hands on configuration skills with Workday suite Deep understanding of L&D … stakeholders including delivering training for Workday & other HR system Strong sense of ownership, curiosity and passion for simplifying systems If you're a Workday specialist with a passion for continuousimprovement, collaboration and delivering user-focused solutions then this is your opportunity to make a real impact. Contact Keesha Paulsen in complete confidence or apply here. keesha More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Inspire People
value of reporting and ensure data integrity across systems Facilitate workshops and collaborate with cross-functional teams in IT, Finance, L&D, and Transformation Champion Workday capabilities and promote continuousimprovement Essential skills Hands-on experience with Workday Learning and Talent – both operationally and administratively Hands on configuration skills with Workday suite Deep understanding of L&D … stakeholders including delivering training for Workday & other HR system Strong sense of ownership, curiosity and passion for simplifying systems If you're a Workday specialist with a passion for continuousimprovement, collaboration and delivering user-focused solutions then this is your opportunity to make a real impact. Contact Keesha Paulsen in complete confidence or apply here. keesha More ❯