training programs, performance reviews, and welfare support to create a motivated, skilled, and resilient workforce Drive succession planning and staff development strategies, reducing turnover and fostering a culture of continuousimprovement Stakeholder Engagement & Relationship Management Serve as the central point of contact for key stakeholder groups including Security Systems, Intelligence, Compliance, Real Estate, and EMEA Security Managers … Collaborate with the Security Systems team on issue reporting, upgrades, UAT testing, and the evaluation of new platforms or tools Log and manage system-related issues and enhancements, driving continuousimprovement in technology usage Actively contribute to the refinement of ESCC SOPs, escalation workflows, and decision trees in response to evolving threat types and business requirements Risk … emotional intelligence and sound judgment Highly organized with attention to detail and the ability to prioritize in fast-paced environments Solutions-oriented and committed to innovation, service excellence, and continuousimprovement Able to coach, mentor, and develop team members to meet evolving business needs More ❯
coverage across several continents within a lucrative and rewarding industry and are positioned to grow exponentially in the coming years. This is a pivotal role ensuring the success and continuous improvements of data centres and associated assets. With a primary focus on process development and procedure, this is the ideal opportunity for a Process Improvement Manager or … their efficiencies, ensuring that they remain technically advanced & ahead of the competition. Professionals with an extensive background in Data Centres or Critical Environments that have a keen eye for continuousimprovement will thrive in this position and company. Opportunities to progress and grow with the business are a serious reality and our client is looking for someone … Controls or Automation * Experience deploying lean methodology & process improvements Please apply to Ben Long at APM Group Key words: Process Manager, Change Management Engineer, Process improvement Engineer, Continuousimprovement, CI, Critical Systems, Data Centres, IT, Principal Infrastructure, Chief Engineer, Shift Manager, Shift Lead, Technical Manager, Technical Director, Operations Engineer, Process Engineer, Critical Infrastructure, Critical Shift More ❯
customer satisfaction while actively setting and contributing to churn reduction tactics Develop and implement processes to measure and improve customer satisfaction and retention, and use customer feedback to drive continuousimprovement across the organisation Work closely with the sales, marketing, and product teams to identify opportunities for upselling, cross-selling, and new revenue streams that are aligned … identify opportunities to improve our customer experience Collaborate with other teams to ensure seamless customer onboarding and ongoing support, and to drive customer success across the entire customer journey Continuous operational improvement: Implement processes and initiatives to continuously improve the effectiveness and efficiency of the customer success function, such as implementing new processes or methodologies, streamlining workflows … executive level of Fortune500 companies Strong analytical and problem-solving skills, with an ability to use data to identify trends and risks in account health, make decisions, and drive continuousimprovement Ability to work in a fast-paced, dynamic environment, and to prioritise and manage multiple projects and initiatives simultaneously Good to have Experience in software development More ❯
of data processing frameworks and technologies, including cloud-based data services. Software Engineering Practices: - Experience with software development lifecycle (SDLC) best practices, including version control (e.g., Git), testing, and continuous integration/continuous delivery (CI/CD). - A focus on building high-quality, maintainable, and well-documented code. Collaboration and Communication: - Exceptional communication and collaboration skills, with … bar on implementing a well-engineered, well-governed data platform that meets the needs of our customers. Be accountable for the technical health of your team's codebase, driving continuousimprovement and establishing metrics to track progress. Lead technical solution design on multiple complex initiatives within your team, demonstrated by successful and timely implementation, driving resolutions for … complex and difficult problems. Drive continuousimprovement on key metrics such as business value, cost efficiency, speed, and quality of delivery. Coach a team of data and analytics engineers on best practices in the software development lifecycle, delivering high-quality software through your own work, and fostering a feedback culture within the team. Influence key decision-making More ❯
Scrum, Lean, and Kanban to help the Data team work more efficiently Facilitate Agile ceremonies as appropriate, including Daily Scrum, Sprint Planning, Sprint Demo, Retrospective, and Backlog Refinement Identify continuousimprovement opportunities and best practices to enhance ways of working across teams Ensure teams collaborate, communicate effectively, and focus on what is most important Coach team members … as an Agile Delivery Manager • A recognised Scrum Master certification • Strong coaching and facilitation skills • Broad knowledge of Agile frameworks and techniques (e.g., Scrum, Scaled Agile, Kanban, User Stories, Continuous Integration, Continuous Testing, Agile Games) • Capable of managing work, risks, and dependencies across teams • Appreciation of the effort required to build data pipelines, dashboards, etc. • Good understanding and … on, practical approach • Demonstrates initiative and a proactive approach to workload • Strong experience with Agile tooling (e.g., JIRA, Mural, etc.) • Outstanding skills and knowledge in servant leadership, conflict resolution, continuousimprovement, empowerment, and increasing transparency The Person • Organisation An Agile Delivery Manager needs more than just vision to lead a project to success-you will need to More ❯
successful execution of high-impact projects, collaborating with global stakeholders to meet objectives within time and budget constraints. Defines project direction, manages dependencies, tracks progress, mitigates risks, and drives continuousimprovement through post-project reviews, documentation, and training initiatives. Your key responsibilities Leads and coordinates teams and resources to ensure the successful execution and delivery of high … progress, identifies potential risks and issues and develops mitigation strategies to address them proactively. Leads comprehensive post-project reviews to extract actionable insights, identify lessons learned and opportunities for continuousimprovement and innovation. Contributes to the continuous development and improvement of project management methodologies, processes and solutions, including delivering training. Uses project management tools More ❯
controls. Controls Testing: Conduct regular testing of controls to ensure their effectiveness and compliance. Testing design and execution effectiveness proactively to avoid audit surprises, supporting control owners in improvement plans required. Stakeholder Coordination: Coordinate with various stakeholders to ensure alignment and effective implementation of technology assurance practices. Risk Assessment: Perform risk assessments to … identify potential issues and develop mitigation strategies, providing input to the Technology Risk Forum. Reporting: Prepare and present reports on technology assurance activities to senior management and relevant committees. ContinuousImprovement: Drive continuousimprovement initiatives to enhance the effectiveness of technology assurance processes. Ensure that Technology policies are understood, reflect compliance needs and are More ❯
Role purpose Join PIC and Drive ContinuousImprovement! Are you a self-starter passionate about business transformation? Do you thrive on optimising processes, driving efficiency, and making a meaningful impact? If so, this is your chance to be part of a newly formed team at PIC, shaping the future of process improvement from the ground … to support the Head of Business ProcessImprovement in delivering key projects that enhance operational effectiveness across the company. You will play a vital role in building a culture of continuousimprovement, helping teams streamline workflows, optimize efficiency, and unlock new possibilities through data-driven insights. What You'll Do Project Governance & Performance Monitoring - coordinate and track process … improvement initiatives ensuring they align with company objectives, follow best practices, and meet measurable KPIs. Ensure process standards are followed and updated Process Optimisation - deliver end to end process improvement initiatives - identify inefficiencies and implement improvements to drive end to end efficiencies. Documentation - ensure consistent process maps, storyboards and improvement plans using PIC BPM More ❯
controls. Controls Testing: Conduct regular testing of controls to ensure their effectiveness and compliance. Testing design and execution effectiveness proactively to avoid audit surprises, supporting control owners in improvement plans required. Stakeholder Coordination: Coordinate with various stakeholders to ensure alignment and effective implementation of technology assurance practices. Risk Assessment: Perform risk assessments to … identify potential issues and develop mitigation strategies, providing input to the Technology Risk Forum. Reporting: Prepare and present reports on technology assurance activities to senior management and relevant committees. ContinuousImprovement: Drive continuousimprovement initiatives to enhance the effectiveness of technology assurance processes. Ensure that Technology policies are understood, reflect compliance needs and are More ❯
Analyst will report to the Operations Manager and will assist in developing and maintaining operational controls and processes in place for running the business applications in-life and driving ContinuousImprovement of operations across group enterprise IT systems. Given Halma's complex environment consisting of an HQ organisation and 40+ individual companies, as an Operations Support Analyst … Level Agreements (SLAs) etc Conduct Analysis utilising tools such as Excel or PowerBI, to identify trends and opportunities for both system optimisation and improvement in operational performance ContinuousImprovement - Operations process optimisation Proactively identify opportunities for process improvement Define problem statements, objectives and requirements Analyse options and support in providing recommendations Drive the … delivery of small Improvement initiatives Process Documentation Documentation of training guide materials for internal procedures Support in generating and maintaining a knowledgeable Problem Solving Critically assess and collaboratively work alongside the function's operations team, managed service vendors and enterprise IT team to identify/support root cause analysis and remediation of issues, incidents and escalation. Bridge the More ❯
and platform goals. Contribute to broader company-level planning by surfacing enterprise insights, risks, and emerging needs. Monitor product usage, customer satisfaction, and technical performance post-launch to drive continuous improvements. Customer & Market Engagement Regularly engage with customers to understand evolving requirements, especially those related to security, scalability, and operational control. Stay up to date on legal tech trends … both within Actionstep but also in the wider industry. Staying abreast of industry best practice patterns, products and technologies and assisting in process improvement activities as required. ContinuousImprovement: Proactive in identifying and participating in the continuousimprovement of processes and procedures within the Product Development organization. Actively contribute to the development More ❯
Portfolio Management (EPPM) Analysts. The Service Desk Lead will play a pivotal role in ensuring the efficient operation of the Service Desk, meeting service level agreements (SLAs), and driving continuousimprovement initiatives. This role requires a strong understanding of ITIL processes, leadership skills, and the ability to develop and execute strategies to enhance service delivery. Responsibilities 1. … and Change Management. Ensure compliance with ITIL best practices and standards. Develop and maintain a comprehensive knowledge base to support the team and end-users. 4. Strategic Development and ContinuousImprovement Identify opportunities for improvement in Service Desk operations and implement solutions. Develop and execute a Service Desk strategy aligned with organi s ational goals. More ❯
the various HR, Compliance and Risk products including but not limited to, applications, warehouses, methodologies, and reporting solutions. You will act as an internal consultant, advising on process improvements, continuousimprovement and devising a 3-5 year strategy on operational excellence for HR, Compliance and Risk. The role requires someone who can work in the detail as … London insurance. If you have no insurance experience, you will not be considered for the role. Role Purpose: Tackle operational issues, mitigate risks, and seek opportunities for process improvement or automation, while staying updated on technical and regulatory changes affecting both areas Oversee the sequencing of operational and IT updates within these areas, ensuring project outcomes align with … strategic objectives and the required prioritisation has been applied Help develop the newly created Product Management capability, with a focus on developing core competencies and cultivating a culture of continuousimprovement' Responsibilities: Undertake a continuous review of the existing products, identifying areas for improvement, and making recommendations to provide better outcomes for the HR More ❯
project lifecycle. Lead, mentor, and manage a team of system enablement specialists, ensuring high performance and engagement. Provide adoption metrics to cross functional leadership to highlight areas of improvement and enforce enablement. Provide regular project status updates to leadership and ensure adherence to deadlines. Engage with cross-functional stakeholders to share team updates, exchange feedback, and align on … stakeholders, understanding their needs and providing solutions that align with business objectives. Facilitate training sessions, workshops, and onboarding for end-users to maximize the adoption and utilization of systems. ContinuousImprovement: Identify opportunities for process automation and improvement, leveraging data analysis and industry best practices. Lead initiatives to implement new tools, technologies, or systems that … enhance operational capabilities. Monitor system performance and user feedback to drive continuous optimization and ensure high availability and reliability. What you will bring to the team: A clear, structured and transparent communicator Background in IT and a tech savy allrounder Proven experience in managing teams (1 year+), with a focus on coaching, mentoring, and driving continuousimprovementMore ❯
Architecture : Design and develop scalable, maintainable, and testable applications with sound architectural principles. Technical Solutions : Translate business needs into effective technical solutions in collaboration with product managers and stakeholders. ContinuousImprovement : Promote a culture of continuous learning, technical excellence, and innovation. AI Integration : Advocate and adopt AI tools and technologies to improve software development productivity and … of team leadership. Agile Mindset : Strong understanding of Agile methodologies with practical experience in leading Agile teams. Communication : Effective communicator able to translate technical details for non-technical stakeholders. ContinuousImprovement : Driven by quality and committed to ongoing technical and personal development. Problem-Solving : Proactive and innovative in overcoming technical challenges. Ownership : High sense of accountability with More ❯
opportunities to team members. Risk Management: Identify potential risks and develop mitigation strategies to ensure program success. Monitor and report on program progress, addressing any issues that arise promptly. ContinuousImprovement: Foster a culture of continuousimprovement by implementing best practices in program management. Encourage innovation and process enhancements to drive efficiency and effectiveness. More ❯
technical direction of CTG building world-class solutions. You'll be working with Christie's business, Product Owners, Architects, Infra, Dev Ops, SRE, Testing and Data teams to own continuousimprovement, researching new technology and new techniques to implement change. With such a large-scale Programme of work, your ability to anticipate issues, proactively communicate, ensure clear … and make important decisions relating to test within the context of the delivery environment. • Lead teams responsible for manual and automated testing across application development and infrastructure initiatives. • Champion continuous testing practices and the integration of quality assurance within the SDLC and DevOps pipelines. Leadership & Collaboration • Serve as a senior leader within the technology group, contributing to strategic planning … and cross-functional collaboration. • Build strong relationships with key stakeholders across business units to align governance and delivery with organizational objectives. • Advocate for a culture of accountability, transparency, and continuous improvement. • Pro-active monitoring and management of long-term strategic goals and on continuousimprovement with a Commitment to delivering service improvements. What you'll bring More ❯
environment across disciplines. Uphold agile and lean ways of working to support efficient, user-centred delivery. Remove blockers and ensure teams have the tools and support they need. Encourage continuousimprovement and adoption of best practices like continuous integration/deployment. Stakeholder & Communication Management: Build strong relationships with key stakeholders across product, business, and technology. Provide … on delivery status and risks. Act as a bridge between technical and non-technical teams to ensure effective communication. Manage third-party suppliers to meet performance and quality expectations. ContinuousImprovement: Champion agile and lean delivery best practices across the organisation. About You Ideally educated to degree level or equivalent, with relevant professional development in engineering, computer … benefits including generous annual leave, private health insurance, pension scheme, regular social events, employee assistance programme, cycle to work scheme, season ticket loan,free access to Trinity examinations and continuous training and development, plus more. Our commitment Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All More ❯
ensuring the infrastructure required for our services is robust, efficient, and scalable. We're looking for someone to combine their technical expertise with strong leadership and a passion for continuousimprovement and innovation. By ensuring the continuous health and efficiency of our infrastructure, you will directly contribute to Zefr's commitment to providing a consistently high … other engineers to architect secure, resilient, scalable, and cost-efficient applications and systems/pipelines in AWS and GCP. Foster and push our DevOps culture and philosophy by encouraging continuousimprovement across all engineering teams. Proactively maintain the health of production environments, including monitoring application performance and resource utilization. Participate in 24/7 on-call rotation … Containerization & Orchestration: Docker, Kubernetes (experience with GKE and/or EKS expected), Helm, Kustomize Service Mesh: Istio CI/CD & Automation: CI/CD Pipelines: GitHub Actions GitOps/Continuous Delivery: Argo CD Primary Scripting/Automation Language: Python Observability & Monitoring: Monitoring & Alerting: Prometheus, Datadog, Pagerduty Telemetry Standards: OpenTelemetry Application & Data Ecosystem (Supporting): Application Languages/Frameworks: Python, FastAPI More ❯
making by providing insights, analysis, and recommendations based on program data and industry best practices. - Manage stakeholder expectations, address concerns, and resolve conflicts that may arise during program execution. ContinuousImprovement and Benefits Realisation: - Establish and monitor program success metrics, ensuring alignment with desired business outcomes and value creation. - Conduct post-implementation reviews to assess program effectiveness … identify areas for improvement, and capture lessons learned. - Collaborate with relevant teams to sustain program benefits and drive continuousimprovement initiatives. A day in the life Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. More ❯
and deliver pricing optimisation processes, including regular Efficient Frontier modelling and customer outcome simulations, to identify the optimal balance between volume, price, and contribution. Innovation and Advanced Analytics: Pioneer continuousimprovement by introducing advanced analytics techniques, machine learning approaches, and modern pricing tools. ML Engineering Integration: Partner with ML Engineering to elevate model sophistication, overseeing integration with … taking advanced statistical/ML solutions from prototype to production and delivering high-impact outcomes to complex business problems Proactive technical leader with a strong bias for innovation and continuousimprovement, powered to question the status quo and deliver meaningful change end-to-end Excellent communication and stakeholder skills, with the ability to present technical insights clearly More ❯
We deliver dependable and scalable support services aligned to our clients' needs. Through a customer-focused approach and continuousimprovement, we build long-term partnerships that increase client value. We make each interaction positive and valuable, setting the standard for support in our industry. The role of a Business Support Analyst II is to help deliver contracted … Business-As-Usual support services typically adhering to ITIL v4 framework of ITIL v4 framework of Service Operations, Service Transition and Continuous Service Improvement. A Business Support Analyst III is someone who has more than 2 years of experience in IT development and/or application support disciplines and provides an exemplary support services to VSBS highly valued clients … of increased risk Participate in Service transition, ensuring readiness for projects moving to BAU Ensure that any risks are raised with senior management or via standard process Contribute to continuousimprovement (CI) of the VSBS support service Adhere to corporate policies, procedures and standards Ensure that data security and data privacy corporate guidelines and processes are followed More ❯
Wembley, London, United Kingdom Hybrid / WFH Options
Football Association Limited
single point of truth for critical decision-making. In this role, you will be expected to champion architectural best practice; lead by example in technical excellence; and support the continuousimprovement of our platforms. Working in a fast-paced Agile setting, you will help embed a culture of adaptability and innovation, ensuring our data and technology solutions … up to date with the latest developments in identity improvement opportunities for The FA based on technical knowledge and industry trends. Actively participate in the development and continuousimprovement to help develop solution architecture as a practice. Enable Solution Architecture Assurance Services: Enable the technology, strategic and product alignment across multiple product teams, by assuring More ❯
and proposals are in top quality Team Management Build, lead, and mentor a high-performing team of developers, engineers, and IT professionals. Foster a culture of innovation, collaboration, and continuousimprovement within software engineering and product teams. Improve performance metrics and ensure accountability for meeting deadlines, project goals, product quality and capabilities. Effectively manage multiple teams and … development, and deployment of scalable, secure, and high-quality software solutions. Implement an AI-first software approach Ensure adherence to best practices in software architecture, coding, and testing. Ensure continuousimprovement of products and platforms Collaborate with various stakeholders and technical teams to define and prioritize features based on technological evolution, discovered innovations, market needs and customer More ❯
and support across Value Streams and Programmes. They enable strong financial and resource management, proactive risk and benefits tracking, adherence to governance and quality standards, document control, and drive continuousimprovement across the portfolio. We're looking for someone who is dynamic, proactive, and curious - with a can-do, forward-looking mindset and the skills to enhance … and monitor performance across the Value Stream or Portfolio, identifying and escalating potential issues early Support the management of risks and controls, ensuring transparency, regular assessment, and proactive resolution ContinuousImprovement & Change Delivery Model Support the rollout and embedding of our evolving 'Transforming Change' delivery model in daily operations Drive improvements to processes, tools, and practices, ensuring … Azure DevOps Strong organisational skills with attention to detail, quality control, and documentation standards Analytical thinker with a proactive mindset - able to identify risks, trends, and opportunities for improvement Comfortable working independently and managing multiple priorities in a fast-paced, evolving environment Experience supporting training, process improvement, or onboarding in a change environment Why Just? At More ❯