26 to 50 of 2,408 Continuous Improvement Jobs in London

Technical Delivery Lead ( SC Eligible/ SC Cleared )

Location
Greater London, England, United Kingdom
strong blend of: Technical understanding of the systems and platforms being delivered Stakeholder and governance management Strategic planning and dependency management Coaching and continuous improvement You will act as a recognised leader in agile and lean delivery practices, helping teams and stakeholders navigate technical complexity while maintaining … delivery stakeholders to align delivery with wider business objectives. Drive agile and lean delivery practices across teams and programmes. Coach teams and stakeholders on continuous improvement and effective delivery approaches. Support programme planning, forecasting, reporting and governance activities. Coordinate cross-service, cross-team and cross-supplier dependencies ...

Lead QA Automation Engineer

Hiring Organisation
GCS
Location
London, United Kingdom
Employment Type
Contract
Contract Rate
GBP 450 - 525 Daily
test cases, test coverage, automation scripts, and quality metrics. Validate supplier testing deliverables, identify quality risks, and drive remediation activities. Lead the implementation and continuous improvement of automated testing frameworks. Ensure automation is scalable, maintainable, and integrated within CI/CD pipelines. Own defect management processes, quality … readiness assessments. Support test environment management and test data strategy. Communicate quality status, risks, and recommendations to both technical and non-technical stakeholders. Drive continuous improvement across testing practices, tools, processes, and supplier engagement. Required Skills & Experience ISTQB certification or equivalent testing qualification. Degree in IT, Engineering ...

Vice President, Global Customer Support

Location
Greater London, England, United Kingdom
wider organisation. What You Will Do Lead the global Customer Support organisation, creating a high-performance culture focused on accountability, customer outcomes and continuous improvement. Establish/maintain rigorous operational performance management disciplines, including ownership of service levels, backlog health, resolution performance, escalation management, workforce productivity and continuous … operational efficiency. Increased customer adoption of self-service, automation and AI-enabled support experiences. Reduced customer effort and recurring support demand through proactive continuous improvement initiatives. Created a high-performing, scalable support organisation with strong leadership capability and clear accountability. Influenced meaningful product, process and customer experience ...

Global Head of Technology Controls Assurance

Location
Greater London, England, United Kingdom
detective technology controls across the enterprise.* Ensure controls are clearly mapped to key technology and cyber risks, regulatory requirements, and industry standards.* Drive continuous improvement of control effectiveness, consistency, and automation.**Assurance, Testing & Monitoring*** Lead global technology control testing and assurance activities, partnering closely with Technology Assurance … team with strong technical and risk capability.* Drive skills development, succession planning, and consistent ways of working across regions.* Foster a culture of accountability, continuous improvement, and collaboration.**Leadership & People Management*** Lead and develop global cyber Technical and Operational Services, advisory and service delivery teams* Build ...

Senior FP&A Analyst

Hiring Organisation
NTT Global Data Centers
Location
EC4N, Cordwainer, Greater London, United Kingdom
Employment Type
Permanent
monthly, quarterly, and annual cycles, tracking deliverables and improve cross functional collaboration between FP&A functions. Process Execution & Governance: Apply and support the continuous improvement of standardized FP&A processes, templates, and governance frameworks to ensure efficiency, transparency, and consistency. Systems & Data Management: Manage and monitor … systems and data flows (e.g., SAC planning tool, DWH, ERP interfaces, M-Cube), ensuring data accuracy, consistency, and availability, and supporting ongoing system enhancements. Continuous Improvement & Automation Support: Identify opportunities for process improvements, automation, and enhanced analytics, and actively contribute to the implementation of initiatives. Stakeholder Coordination ...

Senior Audit Manager, Applications & Integrated Audit

Location
Greater London, England, United Kingdom
relationships to influence improvements in the control environment. Collaborate with Cyber and Infrastructure audit teams to ensure end‐to‐end technology risk coverage. Leadership & Continuous Improvement: Coach and develop team members in audit methodology, technology risk, and application controls. Contribute to audit planning through insights on emerging … risks and technology developments. Support Internal Audit initiatives, continuous improvement, and adoption of standard methodologies and tools. Minimum Requirements CISA, CISSP or equivalent qualifications Relevant professional qualification Recognised Internal Auditing (IIA/CIIA) or Accounting Qualification. May be Part Qualified Broad relevant experience required in assurance delivery ...

Ecommerce Service Delivery and System Operation Specialist

Hiring Organisation
Uniqlo
Location
London, UK
Employment Type
Full-time
settings, trouble shoot escalation matrix, and knowledge base foundation. Supervising the Tokyo HQ Ecommerce support team, and collaborate with them in our commitment to continuous improvement (internal and external combined organisation).Problem Resolution & Stakeholder Engagement: Partner closely with user experience specialists, digital designers, copywriters, merchandisers, logistics … JIRA, MS) and supporting the e-Commerce Product Manager to create product specifications, release notes, and progress reports. Creation, implementation, and maintenance of a continuous improvement plan for deliveries and services and lead the ROI analysis with the business team. Coordinating enhancement projects from requirement gathering – test ...

Digital Technology Director

Location
City Of London, England, United Kingdom
their digital and system requirements. Build a culture of innovation and agility within the team. Project Oversight Supervise the digital transformation programme and ensure continuous improvement projects are delivered on time, within budget, and meet the high-quality standards expected by Zodiac Maritime. Vendor and IT Service … leadingtechnology transformationanddigital enablement programmes. Skilled in managingcultural change, fostering digital adoption across technical and non-technical teams. Experience in drivingagile methodologies, DevOps practices, and continuous improvement initiatives. Team Leadership & Development Proven ability to lead and inspire cross-functional technology teams, including architecture, data, and project delivery. Strong ...

Head of Cyber Defence & Incident Response London - United Kingdom - Full Time

Location
Greater London, England, United Kingdom
where required, including stakeholder communications, forensic triage, and recovery coordination. Manage the MSSP relationship end‐to‐end: service definition, SLAs/KPIs, escalation paths, continuous improvement plans, quality assurance, and commercial governance. Optimise security monitoring and response tooling working across technology teams (e.g., SIEM, SOAR, EDR/… threat management by operationalising threat intelligence (internal and external) into defensive priorities: detection use cases, hardening actions, control uplift and proactive hunting themes. Lead continuous improvement of the defence stack: rationalise tools, tune detections, improve signal quality, reduce noise, and expand automation to accelerate triage and response. ...

Senior Cyber Security Analyst

Location
Greater London, England, United Kingdom
About the role As a Senior Cyber Security Analyst, you'll act as a technical authority within Security Operations, owning the design, development and continuous improvement of our detection and response capabilities. You'll lead the response to major security incidents, drive threat-informed detection engineering, influence … major incident response activities. Strong hands‐on experience with SIEM platforms, including detection engineering, alert tuning, correlation rule development, coverage mapping, and the continuous improvement of monitoring capabilities. Demonstrable experience leading security incidents from initial triage through to containment, recovery and post‐incident review, including stakeholder management ...

Complaints Data Analyst (Post Market)

Hiring Organisation
Carbon 60
Location
London, United Kingdom
Employment Type
Temporary
Salary
GBP 50 - 65 Hourly
critical role in analysing complaints and quality data, identifying trends and risks, and delivering data-driven insights that support product performance, patient safety, and continuous improvement initiatives across a global medical device portfolio. Working closely with Quality, Regulatory, Clinical, R&D, and Operations teams, you will help … compliance with quality management systems, complaint handling processes, and relevant regulatory requirements, including EU MDR trending obligations. Partner with cross-functional stakeholders to drive continuous improvement, maintain product quality standards, and support regulatory inspections, audits, and CAPA activities. Skills, Experience & Qualifications Proven experience analysing complex datasets ...

Director of Enterprise Technology

Location
Greater London, England, United Kingdom
your in-house team's standards and workload clearly managed and visible. Once that’s done, you move on to implementing a culture of continuous improvement, which gives measurable improvements in all areas of our BAU work. Ship your first systems project and define the roadmap: Take … provide drag. Build the team model: Establish how your team's time splits across BAU and project work, and how it's protected for continuous improvement work rather than constantly firefighting. Identify any skills gaps and hire or restructure as appropriate. Lead with AI, not just tolerate ...

IT Operations Manager

Location
City Of London, England, United Kingdom
have the necessary right to work details prior to application. We're seeking an experienced IT leader to oversee the delivery, stability and continuous improvement of critical business systems and IT services across The Hartford International. Leading multi-disciplinary teams, you will ensure high-quality operational support … play a key role in ensuring our technology environment remains resilient, secure and capable of supporting business growth. Key Responsibilities Lead the delivery and continuous improvement of IT operations and support services across key systems within The Hartford International. Manage and prioritise the system enhancement pipeline ...

IT Operations Manager

Location
Greater London, England, United Kingdom
have the necessary right to work details prior to application. We're seeking an experienced IT leader to oversee the delivery, stability and continuous improvement of critical business systems and IT services across The Hartford International. Leading multi-disciplinary teams, you will ensure high-quality operational support … play a key role in ensuring our technology environment remains resilient, secure and capable of supporting business growth. **Key Responsibilities** * Lead the delivery and continuous improvement of IT operations and support services across key systems within The Hartford International.* Manage and prioritise the system enhancement pipeline ...

Sales Support Leader

Location
Greater London, England, United Kingdom
unlock the value of cloud, data, and AI. Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter … Success and Sales operate as one customer-facing organization with shared accountability for customer value, retention, satisfaction, and growth. Through strong leadership, governance, and continuous improvement, you will strengthen organizational effectiveness and customer success across the business. Key responsibilities Functional Leadership & Organisation Design Lead and continuously evolve ...

Principal Salesforce Administator

Location
Greater London, England, United Kingdom
solution design, effective delivery, platform optimisation, and operational performance across the organisation’s Salesforce environment. This role is accountable for maintaining stability, quality, and continuous improvement of complex enterprise Salesforce solutions. Responsibilities include ownership of administration strategy, adherence to best practices, and oversight of systems integrator performance … platforms. Expert assurance of configurations, integrations, automation pipelines, and release processes, ensuring compliance with Ofgem standards and contractual obligations for SI performance. Innovation and Continuous Improvement Platform enhancements through identification of optimisation opportunities, refinement of operational processes, and introduction of new tools or methods that strengthen service ...

service performance lead

Location
Greater London, England, United Kingdom
across internal teams and external vendors, ensuring services meet the needs of baristas and customers. You will focus on service stability, incident management, and continuous improvement, while supporting the transition of new and enhanced services into operations. You will play a key role inanalysingservice performance data,identifyingtrends … stability and minimise disruption Monitoring service performance metrics (e.g. availability, MTTR, trends) and translating insight into action Managing vendor performance against SLAs, KPIs and continuous improvement commitments Ensuring smooth service transition and operational readiness for new or enhanced services Collaborating across technical teams, markets, suppliers and stakeholders ...

Workday Analyst - HCM

Location
Greater London, England, United Kingdom
processes.* Identify opportunities to improve user experience, simplify processes and increase automation across the employee lifecycle.* Support and deliver Workday configuration changes, enhancements and continuous improvement initiatives.* Manage and resolve Workday incidents, service requests and change requests in line with agreed service levels.* Facilitate workshops, demonstrations … bringing new ideas, innovations and best practice into Arriva.**About You**You'll be someone who enjoys partnering with stakeholders, solving problems and driving continuous improvement through technology.You're as comfortable discussing business challenges with senior stakeholders as you are working within Workday configuration and reporting. ...

Delivery Manager

Hiring Organisation
Parliamentary Digital Service
Location
South West London, London, United Kingdom
Employment Type
Permanent
Salary
£50,000
applications, and business processes. As a Delivery Manager, you will champion agile ways of working, enabling lean governance, and help foster a culture of continuous improvement, learning, and delivery excellence. Working across the full product lifecycle, you will build and support high-performing teams, creating an environment … strategic goals. As part of the Digital Delivery team and the wider delivery community of practice, you will actively contribute to the development and continuous improvement of delivery capability across PDS, helping to shape and strengthen our approach to delivering digital change. What You Need ...

Senior Software Engineer-AI

Location
Greater London, England, United Kingdom
best practices, and engineering trade‐offs Experience mentoring engineers through code review, pairing, debugging, documentation, and the promotion of engineering excellence through testing and continuous improvement practices Demonstrated proficiency in artificial intelligence concepts, with hands‐on experience using AI tools to streamline workflows and enhance operational efficiency. … best practices, and engineering trade‐offs Experience mentoring engineers through code review, pairing, debugging, documentation, and the promotion of engineering excellence through testing and continuous improvement practices Demonstrated proficiency in artificial intelligence concepts, with hands‐on experience using AI tools to streamline workflows and enhance operational efficiency. ...

Senior Change & Training Consultant

Hiring Organisation
NTT DATA
Location
London, UK
Employment Type
Full-time
change communications,that support adoption and sustained change. Measurement, reporting & risk management: define and track KPIs, manage risks/issues, report progress, and drive continuous improvement through feedback and post-implementation reviews. Digital enablement tools: leverage change and training tools (e.g., Enable Now, WalkMe) and AI tooling … methodologies and approaches. Contribute to business development activities, by providing input and responding to RFP's, and participating in pre-sales activities. Support our continuous improvement mindset with recommendations for enhancement or innovation. Change Management Support: Assist in the development and implementation of change management strategies ...

CPG AI Deployment Director

Hiring Organisation
Circana
Location
Central London, London, United Kingdom
Employment Type
Permanent
Company description At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment … critical role in ensuring successful global client deployment and adoption of the Liquid AI Solutions suite. This role focuses on the development and continuous improvement of deployment tooling, processes, and playbooks, while serving as a central liaison across cross-functional teams. As a mid-level individual contributor ...

Security Engineer – Cloud & On-Prem (Hybrid Security)

Location
Greater London, England, United Kingdom
recurring security weaknesses. Support vulnerability scanning and remediation programmes. Monitor Microsoft Secure Score, Defender for Cloud recommendations and other security posture indicators. Contribute to continuous improvement of Space NK's security posture. Governance, Compliance & Security Improvement Apply Zero Trust, least privilege and secure-by-default … change management and security reviews for infrastructure and cloud changes. Contribute to security improvement projects and initiatives across the organisation. Automation & Continuous Improvement Identify opportunities to automate repetitive security activities and operational processes. Use PowerShell and other scripting technologies to support security administration and investigation. ...

Service Delivery Manager

Location
Greater London, England, United Kingdom
customer experience. Identify opportunities to strengthen customer relationships and improve service outcomes through effective account management, proactive service reviews, stakeholder engagement and continuous improvement Ensure contracts are delivering within the scope for the designated Customers(s) Monitor contracted and agreed Service Quality measures such as SLAs, KPIs … remove or mitigate Flag anticipated increases or decreases of Demand with the account Management Team Contribute to internal discussions supporting the department-wide continuous improvementstrategy Manage and monitor Customer-specific Continuous Service Improvement initiatives for designated Customers If data is available, work with the team ...

Legal Engineer

Location
Greater London, England, United Kingdom
productivity, and deliver value through technology, automation, data, and AI.You will help design, configure, implement, and support legal technology solutions while driving adoption and continuous improvement across the legal function.Key ResponsibilitiesBusiness Analysis & Solution DesignPartner with Legal, Legal Operations, and Technology teams to understand challenges and find opportunities … management systems AI and productivity tools Low-code/no-code platformsSupport innovation initiatives, pilots, proof-of-concepts, and process improvement projects.Adoption & Continuous ImprovementDrive successful adoption of new technologies through training, communications, and user support.Find opportunities to streamline processes and enhance user experience.Stay informed of emerging LegalTech ...