Customer Insight Jobs in London

101 to 125 of 240 Customer Insight Jobs in London

CRM Analytics and Tech Manager - Clienteling (London Area)

London, UK
Nicholson Glover
Manager, Marketing Technology (Clienteling and CMS) 📍 London, UK | 🏢 Global Luxury Brand | 🕰 Full-time | Hybrid Are you passionate about marketing technology and creating seamless, personalized customer journeys ? Excited to lead transformative tech projects in luxury retail? A prestigious global brand is seeking a Senior Manager, Marketing Technology to join their … Customer Insights and Experience team in London. This is a critical role, with a major focus on enhancing Clienteling capabilities and rolling out a new Content Management System (CMS) to power best-in-class customer experiences across Europe. 🔥 What You'll Do Lead the Clienteling platform strategy and … enhancements — helping frontline teams deliver more personalized customer experiences. Manage the end-to-end implementation of a new Content Management System , enabling richer, more dynamic content delivery. Shape and drive the overall Marketing Technology roadmap aligned to customer-centric goals. Oversee research, selection, deployment, and optimization of CRM More ❯
Posted:

CRM Analytics and Tech Manager - Clienteling

London Area, United Kingdom
Nicholson Glover
Manager, Marketing Technology (Clienteling and CMS) 📍 London, UK | 🏢 Global Luxury Brand | 🕰 Full-time | Hybrid Are you passionate about marketing technology and creating seamless, personalized customer journeys ? Excited to lead transformative tech projects in luxury retail? A prestigious global brand is seeking a Senior Manager, Marketing Technology to join their … Customer Insights and Experience team in London. This is a critical role, with a major focus on enhancing Clienteling capabilities and rolling out a new Content Management System (CMS) to power best-in-class customer experiences across Europe. 🔥 What You'll Do Lead the Clienteling platform strategy and … enhancements — helping frontline teams deliver more personalized customer experiences. Manage the end-to-end implementation of a new Content Management System , enabling richer, more dynamic content delivery. Shape and drive the overall Marketing Technology roadmap aligned to customer-centric goals. Oversee research, selection, deployment, and optimization of CRM More ❯
Posted:

CRM Analytics and Tech Manager - Clienteling

london, south east england, united kingdom
Nicholson Glover
Manager, Marketing Technology (Clienteling and CMS) 📍 London, UK | 🏢 Global Luxury Brand | 🕰 Full-time | Hybrid Are you passionate about marketing technology and creating seamless, personalized customer journeys ? Excited to lead transformative tech projects in luxury retail? A prestigious global brand is seeking a Senior Manager, Marketing Technology to join their … Customer Insights and Experience team in London. This is a critical role, with a major focus on enhancing Clienteling capabilities and rolling out a new Content Management System (CMS) to power best-in-class customer experiences across Europe. 🔥 What You'll Do Lead the Clienteling platform strategy and … enhancements — helping frontline teams deliver more personalized customer experiences. Manage the end-to-end implementation of a new Content Management System , enabling richer, more dynamic content delivery. Shape and drive the overall Marketing Technology roadmap aligned to customer-centric goals. Oversee research, selection, deployment, and optimization of CRM More ❯
Posted:

Martech Strategy and Implementation Manager

london, south east england, United Kingdom
Nicholson Glover
Senior Manager, Marketing Technology 📍 London, UK | 🏢 Global Luxury Brand | 🕰 Full-time | Hybrid Are you passionate about marketing technology and creating seamless, personalized customer journeys ? Excited to lead transformative tech projects in luxury retail? A prestigious global brand is seeking a Senior Manager, Marketing Technology to join their Customer … critical role, with a major focus on enhancing Clienteling capabilities and rolling out a new Content Management System (CMS) to power best-in-class customer experiences across Europe. 🔥 What You'll Do Lead the Clienteling platform strategy and enhancements — helping frontline teams deliver more personalized customer experiences. Manage … end implementation of a new Content Management System , enabling richer, more dynamic content delivery. Shape and drive the overall Marketing Technology roadmap aligned to customer-centric goals. Oversee research, selection, deployment, and optimization of CRM, CMS, and marketing tools. Collaborate across Marketing, Digital, IT, and Legal teams to ensure More ❯
Posted:

Ms Business Apps Business Development Director

London, United Kingdom
Applicable Limited
Platform. This role is responsible for generating pipeline, leading presales, and growing our UK&I business and partnerships. It requires cross-industry collaboration, understanding customer requirements, and designing innovative Microsoft Dynamics and Power Platform solutions. The ideal candidate will have experience in a similar role, with extensive expertise in … in business development, pre-sales, solution architecture, or consulting within Microsoft Business Applications. Exceptional stakeholder management and communication skills. Deep knowledge of Microsoft Dynamics (Customer Service, Sales, Customer Insights), Power Platform, and Copilot. Existing network with Microsoft and enterprise clients. Proven leadership in managing pre-sales teams and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Product Manager, Microsoft

London, United Kingdom
CDW Corporation
beside us to the leaders who guide us, we move forward together. Job Summary The Product Management team is integral to driving innovation, maximising customer value, and achieving sustainable growth of our propositions and services portfolio. They deliver exceptional products that address market needs, exceed customer expectations, and … create meaningful experiences. By leveraging our deep understanding of the market, customer insights, and cutting-edge technology, CDW aims to simplify the complex needs of our customers and sellers. As a Senior Product Manager, you will be responsible for creating real value for customers through research and development, product … justification both for CDW, chosen partner(s) and the customer. Establishes and maintains relationships with key business and technology stakeholders. Performs internal and external customer research using cost-effective means of gaining insight into the 'voice of the customer'. Continually monitors and optimises the product while More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Marketing Analyst - Apple Ads, EMEA

London, United Kingdom
Apple Inc
Analyst - Apple Ads, EMEA Removed from favourites Description The Marketing Analyst will be responsible for supporting the Apple Ads Marketing and Sales teams with customer insights and analytics that inform and fulfill strategic objectives and goals. Your main responsibilities will include:- Providing web analytics support to Marketing stakeholders (e.g. … supporting stakeholders).- Ensuring operational excellence by maintaining and improving existing insights development and web reporting processes.- Quantify the impact of marketing initiatives on customer success and future behaviour.- Drive business analytics projects through all phases, including data quality, data analysis, data visualisation, and presentation of results and deliverables. … Monitor usage metrics, understanding business-based explanations for large scale trends and patterns in customer lifecycle behaviour.- Develop data models and analytical tools for ongoing audience segmentation, benchmarking, trending and competitive analysis.- Build dashboards, reports and presentations.- Collaborate with cross-functional teams, including: Marketing, Sales, Data Insights and Engineering. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

D365 CE Solution Architect (London Area)

London, UK
Cognitive Group | Part of the Focus Cloud Group
off over the next few months. They are looking for a D365 CE Solution Architect to join their team, working exclusively on an enterprise customer delivering the full suite of CE and Power Platform solutions. You will be responsible for driving the project forward, leading the design and architecture … projects, particularly in with Public Sector Customers, working at the forefront of Microsoft technologies. Essential Experience: Expertise in Microsoft Dynamics CE/CRM (Sales, Customer Service, Customer Insights) Proven Design/Architecture experience across multiple end to end projects in Microsoft D365 CE Strong Functional Expertise in Dynamics More ❯
Posted:

D365 CE Solution Architect

London Area, United Kingdom
Cognitive Group | Part of the Focus Cloud Group
off over the next few months. They are looking for a D365 CE Solution Architect to join their team, working exclusively on an enterprise customer delivering the full suite of CE and Power Platform solutions. You will be responsible for driving the project forward, leading the design and architecture … projects, particularly in with Public Sector Customers, working at the forefront of Microsoft technologies. Essential Experience: Expertise in Microsoft Dynamics CE/CRM (Sales, Customer Service, Customer Insights) Proven Design/Architecture experience across multiple end to end projects in Microsoft D365 CE Strong Functional Expertise in Dynamics More ❯
Posted:

D365 CE Solution Architect

london, south east england, United Kingdom
Cognitive Group | Part of the Focus Cloud Group
off over the next few months. They are looking for a D365 CE Solution Architect to join their team, working exclusively on an enterprise customer delivering the full suite of CE and Power Platform solutions. You will be responsible for driving the project forward, leading the design and architecture … projects, particularly in with Public Sector Customers, working at the forefront of Microsoft technologies. Essential Experience: Expertise in Microsoft Dynamics CE/CRM (Sales, Customer Service, Customer Insights) Proven Design/Architecture experience across multiple end to end projects in Microsoft D365 CE Strong Functional Expertise in Dynamics More ❯
Posted:

D365 CE Solution Architect

london, south east england, united kingdom
Cognitive Group | Part of the Focus Cloud Group
off over the next few months. They are looking for a D365 CE Solution Architect to join their team, working exclusively on an enterprise customer delivering the full suite of CE and Power Platform solutions. You will be responsible for driving the project forward, leading the design and architecture … projects, particularly in with Public Sector Customers, working at the forefront of Microsoft technologies. Essential Experience: Expertise in Microsoft Dynamics CE/CRM (Sales, Customer Service, Customer Insights) Proven Design/Architecture experience across multiple end to end projects in Microsoft D365 CE Strong Functional Expertise in Dynamics More ❯
Posted:

Senior Product Manager, Go-To-Market (R-17366)

London, United Kingdom
Hybrid / WFH Options
Medium
Market Product Management leads the strategy, planning, and execution of product launches and lifecycle management. This role works closely with Product, Marketing, Sales, and Customer Success teams to define market strategies, align on messaging, and ensure that new products and features meet customer and business needs. This role … market adoption, competitive positioning, and revenue growth. Key Responsibilities: Develop and lead go-to-market strategies for new products, features, and updates, ensuring a customer centric approach. Develop end-to-end GTM plans, including product positioning, messaging, pricing, target audience, competitive differentiation, and launch timelines. Define and Monitor success … from concept to execution, including beta testing, release scheduling, and cross-department coordination. Conduct ongoing market research and competitive analysis to identify market trends, customer needs, and gaps in the product portfolio. Collaborate with product management to translate market feedback and customer insights into recommended improvements and development More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

VP of Software Services

London, United Kingdom
Civica
professionally directed and data driven function that maximises sustainable and proven value for customers, employees and Civica. The VP will lead teams focused on customer implementation, consulting, and other software-related services, ensuring a seamless experience for clients and driving shorter time to value cycles. You will work closely … with peers to align software services with company goals, leveraging innovation, operational excellence, and customer insights to ensure continued business growth and market leadership. Your teams will deliver high value implementation services and solutions that exceed customer expectations, collaborating with leaders across functions such as Sales, Support, Development … methodologies, and frameworks for the delivery of software services across a variety of international markets. Ensure the services portfolio is continuously improved to meet customer needs, industry trends, and new technological advancements. Partner with the senior leadership team to set goals for the software services function, aligning with broader More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Digital Marketing

London, United Kingdom
Insignia Group of Companies
a visionary leader who can enhance the brand's online presence, create immersive digital experiences, and ensure the seamless integration of digital and physical customer interactions. The ideal candidate will have a deep understanding of luxury market dynamics, consumer behaviour, and the latest digital trends and technologies. Key Responsibilities … audiences and messages. Plan and execute digital marketing campaigns, including SEO/SEM, email, social media, and display advertising, to drive brand awareness and customer acquisition. Utilise analytics and customer insights to inform decision-making and optimise digital initiatives. Track KPIs and ROI for all digital activities. Manage … the digital budget effectively, ensuring cost-efficiency while maximising the impact of digital initiatives. Work closely with the sales, lifestyle boutique and customer service teams to ensure alignment of marketing strategies and goals. Work with the PR team and partners to execute campaigns and drive ROI alongside sales. Identify More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior GTM Specialist - AWS for Games Services, Visual Compute

London, United Kingdom
ENGINEERINGUK
and drive adoption towards our services. You will inform product roadmaps, enhance gaming studio adoption, drive integrated cloud solutions, and amplify market awareness with customer segments. In this customer-facing role, you will collaborate with AWS account managers to navigate intricate game development pipelines and sales cycles. Creating … robust feedback loops with gaming customers and studios is a core practice for this role. You will orchestrate customer meetings with the Games service teams to contextualize feedback based on broader market trends, research, and benchmarking analysis. These insights will directly influence the product roadmap and technical priorities for … that influence product roadmaps. You understand the game development process and how our services integrate into game engines. You have leveraged market, competitive, and customer insights to formulate strategies that accelerated the growth of cloud infrastructure or gaming platforms. Exceptional analytical abilities paired with communication skills that advocate complex More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Manager, Product Management - Go To Market (R-17366)

London, United Kingdom
Hybrid / WFH Options
Dun & Bradstreet, Inc
Market Product Management leads the strategy, planning, and execution of product launches and lifecycle management. This role works closely with Product, Marketing, Sales, and Customer Success teams to define market strategies, align on messaging, and ensure that new products and features meet customer and business needs. This role … to Market), providing guidance on best practices. Key Responsibilities: Develop and lead go-to-market strategies for new products, features, and updates, ensuring a customer centric approach. Develop end-to-end GTM plans, including product positioning, messaging, pricing, target audience, competitive differentiation, and launch timelines. Define and Monitor success … from concept to execution, including beta testing, release scheduling, and cross-department coordination. Conduct ongoing market research and competitive analysis to identify market trends, customer needs, and gaps in the product portfolio. Collaborate with product management to translate market feedback and customer insights into recommended improvements and development More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Lead Account Manager

London, United Kingdom
Omnea Limited
Control 2.0 - built for tougher times. What we're looking for We're looking for our first Lead Account Manager to join Omnea's customer team. You'll be excited to own expansion quotas and renewal outcomes for our rapidly scaling customer base, to build a function and … to have a massively accelerated career trajectory. You will own the relationship with our customers throughout the entire customer lifecycle, playing a crucial role in managing our largest and most strategic customers. Your key focus will be to ensure customers get meaningful value from Omnea from the earliest stages … trusted advisor & partner to our customers & stakeholders at all levels (from the procurement managers up to the CFOs) and be the voice of the customer internally, working closely with teams across the business (both technical and commercial) to help ensure we are truly operating with customer-centricity at More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Portfolio Manager

London, United Kingdom
Cognite AS
PFM your responsibility will be to ensure that all projects are delivered successfully, that customers get value from our products and as such support customer growth. Furthermore, you will be responsible for ensuring customer expectations and project objectives are met, while also ensuring that the portfolio is aligned … objectives. This will include delivering on project P&L (time and cost), delivering on milestones and requirements, secure project adoption, handling project escalations, ensuring customer satisfaction, implementing synergies and improvements across the portfolio, and prioritizing between projects if needed (resources, activities). The Portfolio Managers will work closely with … to develop strategy for expansion, partner strategy and use of India Global Capability Center to execute projects. The role will include supporting sales in customer dialogues, traveling to customers, ensuring quality in scope of work. Responsibilities The Portfolio Manager is responsible for the following, but not limited to: Business More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Product Manager

london, south east england, United Kingdom
Zelra
play a critical role in defining and executing the strategic vision for Zelra’s software solutions. You will be responsible for driving product strategy, customer insights, and market analysis to maximise business growth and customer value. This role requires a balance of commercial and business acumen, customer … of the role are: Develop and maintain a multi-year product strategy that goes beyond today’s technology portfolio and that is responsive to customer needs. Define and execute product strategy pillars that drive competitive advantage and long-term growth. Develop a structured approach for customer engagement, including … boards, and feedback loops to inform product direction. Engage directly with customers through site visits, workshops, and user research to gain deep insights into customer needs and industry trends. Represent Zelra at industry events, conferences, and forums to promote brand visibility, engage with industry stakeholders, and stay informed on More ❯
Posted:

Senior Product Manager

south west london, south east england, United Kingdom
Zelra
play a critical role in defining and executing the strategic vision for Zelra’s software solutions. You will be responsible for driving product strategy, customer insights, and market analysis to maximise business growth and customer value. This role requires a balance of commercial and business acumen, customer … of the role are: Develop and maintain a multi-year product strategy that goes beyond today’s technology portfolio and that is responsive to customer needs. Define and execute product strategy pillars that drive competitive advantage and long-term growth. Develop a structured approach for customer engagement, including … boards, and feedback loops to inform product direction. Engage directly with customers through site visits, workshops, and user research to gain deep insights into customer needs and industry trends. Represent Zelra at industry events, conferences, and forums to promote brand visibility, engage with industry stakeholders, and stay informed on More ❯
Posted:

Senior Product Manager

west london, south east england, United Kingdom
Zelra
play a critical role in defining and executing the strategic vision for Zelra’s software solutions. You will be responsible for driving product strategy, customer insights, and market analysis to maximise business growth and customer value. This role requires a balance of commercial and business acumen, customer … of the role are: Develop and maintain a multi-year product strategy that goes beyond today’s technology portfolio and that is responsive to customer needs. Define and execute product strategy pillars that drive competitive advantage and long-term growth. Develop a structured approach for customer engagement, including … boards, and feedback loops to inform product direction. Engage directly with customers through site visits, workshops, and user research to gain deep insights into customer needs and industry trends. Represent Zelra at industry events, conferences, and forums to promote brand visibility, engage with industry stakeholders, and stay informed on More ❯
Posted:

Product Manager

London, United Kingdom
Hybrid / WFH Options
OpenCorporates Limited
and play a significant part in defining the product function at OpenCorporates. This role involves extensive cross-functional collaboration and a major focus on customer and market discovery. The ideal candidate is deeply curious, analytically astute, and adept at using data-driven insights to inform strategic product decisions. We … shaping impactful product stories, we'd love to hear from you. Key Responsibilities Analyse Data to Drive the Product Roadmap Review product usage data, customer feedback, and support tickets to identify trends and opportunities. Synthesize quantitative and qualitative data to prioritise backlog items based on real customer needs … and commercial impact. Collaborate closely with Sales, Customer Success and Engineering to write detailed user stories, acceptance criteria, and documentation for seamless engineering handoff. Own End-to-End Product Delivery Take ownership of new features and products from discovery, ideation, and research through delivery, monitoring, and iteration. Identify and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Associate Director, Global Product Marketing - Part-Time

London, United Kingdom
Amazon
Audible hub. As Associate Director, Global Product Marketing, you'll have the opportunity to help shape the future of Audible's products by translating customer needs into customer-centric strategies that inform technology, content, and marketing investment that surprise and delight audiences across the globe. You'll craft … fill hearts, minds, and souls with premium audio content that entertains, informs, and enriches. As an Associate Director, Global Product Marketing, you will - Champion customer needs and insights into winning products and marketing that will delight and engage current and future customers - Continuously improve the value of membership by … impact product and feature launches, collaborating closely with Product Managers and Channel & Surface Marketers - Work in lockstep with our research team to uncover key customer insights and validate hypotheses; champion customer needs throughout the organization - Communicate business plans and marketing strategy to senior leadership - Partner with surface and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Value Marketing Manager, Cirium (Hybrid)

London, United Kingdom
Hybrid / WFH Options
LexisNexis Risk Solutions
as individuals. We pride ourselves on putting our customers' first and foremost in everything we do, always forward thinking so that we provide the customer the best experience of Cirium. About the Role: This role offers a unique and exciting opportunity for a versatile marketer eager to leverage a … for Cirium, this position focuses on developing and executing plans to resonate with buyers, influencers and decision-makers. You will be responsible for crafting customer-centric messaging and supporting go-to-market initiatives to ensure Cirium's solutions meet and exceed market expectations. Job Purpose: Your purpose is to … highlight the value of our offerings. Partner with cross-functional teams to ensure seamless alignment of value propositions with market needs during product launches. Customer Personas and Audience Frameworks: Build and maintain comprehensive customer personas to better understand buyer behaviour, needs, and pain points. Map our product offerings More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Program Associate - CX, Amazon Pay CX

London, United Kingdom
Amazon
Job Description Want to apply your research and survey design skills to build insights and shape business strategies for Amazon across different businesses? The Customer Experience Strategy organization is looking for a highly motivated, creative, and curious individual to join our Customer NPS team in Bangalore. Our vision … surveys across multiple product lines (e.g., Travels, bills payment, UPI, etc.). The insights you generate will directly impact how product teams can improve customer experience. This role offers a dynamic, innovative, and diverse environment with ample opportunities to develop your skills and address new challenges while helping Amazon … achieve its vision: to be Earth's Most Customer-Centric Company. The ideal candidate will be excited about influencing customer experience and acting as our customer insights evangelist. Basic Qualifications Bachelor's degree in Computer Science, Engineering, Operations Research, Math, or a related discipline Proficiency in Excel More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Customer Insight
London
10th Percentile
£45,000
25th Percentile
£46,250
Median
£47,500
75th Percentile
£72,500
90th Percentile
£97,250