101 to 110 of 110 Customer Insight Jobs in London

This role offers the chance to define and execute the strategy for a game-changing product proposition, directly impacting how UK customers navigate digital tax filing. If you're customer-obsessed, thrive in collaborative environments, and have experience building transformative software and mobile app solutions, this may be the opportunity for you to make a lasting impact on the … future of tax filing in the UK. Responsibilities Strategic leadership: Lead the development and execution of the Making Tax Digital proposition, ensuring alignment with both customer needs and business strategy. Zero-to-one product innovation: Take ownership of launching innovative product solutions that solve complex compliance needs and capture new market opportunities. Customer-led design: Actively engage with … backlog tasks, manage day-to-day activities within the scrum team, and balance long-term strategic thinking with operational excellence. Progress updates to leadership: Regularly report on project milestones, customer insights, and progress against KPIs to senior leadership, driving alignment and accountability. Accounting software expertise: Leverage a background in accounting software to anticipate user needs, build workflows tailored to More ❯

and go-to-market teams to define and execute our payment strategy. Responsibilities Strategic Leadership: Lead the definition and execution of our new payment proposition, ensuring alignment with both customer needs and business strategy. Product Innovation: Drive the launch of innovative online payment solutions from concept to production, solving complex challenges and capturing new market opportunities. Customer-Centric … teams. Execution at Scale: Prioritize backlog tasks and manage day-to-day activities to balance long-term strategic thinking with operational excellence. Stakeholder Management: Regularly report on project milestones, customer insights, and progress against KPIs to leadership. Skills and Qualifications Zero-to-one Product Launch Experience: Demonstrated ability to bring innovative online payment solutions from concept to market while … navigating ambiguity. Customer-Focused Mindset: Strong experience conducting customer interviews and leveraging insights to shape product strategy and execution within the online payments domain. Payments Expertise: A background in online payment systems, fintech, or financial technology is highly preferred. Must have experience implementing detailed solutions for complex use cases like payment processing, fraud prevention, compliance, and international payments. More ❯

and go-to-market teams to define and execute our payment strategy. Responsibilities Strategic Leadership: Lead the definition and execution of our new payment proposition, ensuring alignment with both customer needs and business strategy. Product Innovation: Drive the launch of innovative online payment solutions from concept to production, solving complex challenges and capturing new market opportunities. Customer-Centric … teams. Execution at Scale: Prioritize backlog tasks and manage day-to-day activities to balance long-term strategic thinking with operational excellence. Stakeholder Management: Regularly report on project milestones, customer insights, and progress against KPIs to leadership. Skills and Qualifications Zero-to-one Product Launch Experience: Demonstrated ability to bring innovative online payment solutions from concept to market while … navigating ambiguity. Customer-Focused Mindset: Strong experience conducting customer interviews and leveraging insights to shape product strategy and execution within the online payments domain. Payments Expertise: A background in online payment systems, fintech, or financial technology is highly preferred. Must have experience implementing detailed solutions for complex use cases like payment processing, fraud prevention, compliance, and international payments. More ❯

and re-launch campaigns including go-to-market planning, channel strategies, sales enablement materials, and launch communications. Collaborate with E-Commerce to gather insights and translate product details into customer-centric messaging. Conduct competitive analysis, stay ahead of industry trends and gather customer insights to set and refine messaging and positioning. Support the creation of product demo scripts … customer case studies, and webinar content aligned with launch and adoption goals. Content Strategy & Creation Plan and execute a content calendar aligned with product milestones, seasonal campaigns, and SEO strategy. Write, edit, and manage high-quality content including articles, social media posts, email campaigns, landing pages, and video scripts. Manage the subcontractors to ensure that the content for events … degree in a marketing-related subject would be ‘a nice to have’. Strong copywriting and storytelling skills , with the ability to translate industry-specific concepts into clear, engaging customer-facing content. Proven experience managing product launches or major content campaigns . Knowledge of SEO, analytics tools (Google Analytics, HubSpot, etc.) , and digital marketing best practices. Experience working in More ❯

and re-launch campaigns including go-to-market planning, channel strategies, sales enablement materials, and launch communications. Collaborate with E-Commerce to gather insights and translate product details into customer-centric messaging. Conduct competitive analysis, stay ahead of industry trends and gather customer insights to set and refine messaging and positioning. Support the creation of product demo scripts … customer case studies, and webinar content aligned with launch and adoption goals. Content Strategy & Creation Plan and execute a content calendar aligned with product milestones, seasonal campaigns, and SEO strategy. Write, edit, and manage high-quality content including articles, social media posts, email campaigns, landing pages, and video scripts. Manage the subcontractors to ensure that the content for events … degree in a marketing-related subject would be ‘a nice to have’. Strong copywriting and storytelling skills , with the ability to translate industry-specific concepts into clear, engaging customer-facing content. Proven experience managing product launches or major content campaigns . Knowledge of SEO, analytics tools (Google Analytics, HubSpot, etc.) , and digital marketing best practices. Experience working in More ❯

our customers safe Quickly launch new countries by writing modular and configurable code to adapt to market specific and evolving requirements Use data to drive decision making and identify customer insights Automate processes and partner failover to reduce support load and keep our customers happy Contribute to our customer-facing REST API core functionalities Must-have requirements You … to-end. 6-Month Metrics Lead a High-Impact Technical Project : Drive the architecture and delivery of a significant backend service or API enhancement (e.g. multi-country rollout or customer-facing API improvements). Improve System Resilience : Design and implement automated failover or retry logic for at least one critical payment flow to reduce downtime and improve customer More ❯

Devonshire Hayes have partnered with a leading insurance provider committed to innovation, customer-centric solutions, and data-driven decision making. We aim to leverage data and analytics to transform risk management, underwriting, claims processing, and customer experience. We are seeking a strategic Chief Data Officer to lead our data vision and governance. Role The Chief Data Officer will … Build and oversee the data management infrastructure, including data warehouses, lakes, and analytics platforms. Drive advanced analytics, machine learning, and AI initiatives to enhance underwriting, claims, fraud detection, and customer insights. Collaborate with IT, actuarial, underwriting, claims, and business teams to embed data-driven decision-making. Ensure compliance with data protection regulations (e.g., GDPR, insurance-specific data regulations). More ❯

to bring workplace culture to life. No matter where in the world employees log in from. As we grow globally (and fast!), we're looking for passionate, people-first Customer Success Managers to help our customers fall in love with Workvivo and unlock its full potential. If you're all about building relationships, solving problems before they even appear … regular check-ins (weekly/biweekly) and keep track of progress like a pro. Running Executive Business Reviews that show real value. Understanding what success looks like for each customer and help them get there. Bringing customer insights back to our team-be their voice and advocate for product improvements. Keeping things running smoothly, proactively solve problems, and … a big presentation. Think strategically and constantly ask, "How can we do this even better?" Write clearly and professionally, with a strong grasp of tone, structure, and audience. Bring Customer Success experience, knowing what works-and what doesn't. Preferably 8+ years within CS-space from SaaS. Solve problems proactively and creatively, always thinking outside the box. Work confidently More ❯

to bring workplace culture to life. No matter where in the world employees log in from. As we grow globally (and fast!), we're looking for passionate, people-first Customer Success Managers to help our customers fall in love with Workvivo and unlock its full potential. If you're all about building relationships, solving problems before they even appear … regular check-ins (weekly/biweekly) and keep track of progress like a pro. Running Executive Business Reviews that show real value. Understanding what success looks like for each customer and help them get there. Bringing customer insights back to our team-be their voice and advocate for product improvements. Keeping things running smoothly, proactively solve problems, and … a big presentation. Think strategically and constantly ask, "How can we do this even better?" Write clearly and professionally, with a strong grasp of tone, structure, and audience. Bring Customer Success experience, knowing what works-and what doesn't. Solve problems proactively and creatively, always thinking outside the box. Work confidently with KPIs and demonstrate the real impact of More ❯

Solutions Architect - Europe * Fantastic opportunity for an experienced Solutions Architect to work with enterprise customers across Europe.* Full-time, permanent role focused on solution design, technical delivery, and customer success.* Competitive salary (£62K - £80K) with equity (approx. 2,993-3,920 shares).* Fully remote position - UK-based candidates preferred, ideally London or within commuting distance for on-site … a bold mission to transform how software is created, they are empowering enterprises worldwide to succeed in a software-first world. What will you be doing? This is a customer-facing role for a technically strong Solutions Architect who can act as a trusted advisor to large enterprises. You'll work closely with engineering teams to design and implement … accelerate development productivity. From onboarding and proof of value through to renewal and expansion, you'll drive adoption of the platform, ensure technical success, and influence product direction through customer feedback. What will you need? * Proven experience as a Solutions Architect, Pre-Sales Engineer, or Technical Consultant.* Strong background working with enterprise customers on complex technical challenges.* Ability to More ❯