101 to 119 of 119 Customer Insight Jobs in London

purpose: As a Solutions Engineer, you will play a pivotal role in the success of Becrypt, bridging the gap between technical delivery and customer satisfaction. You will be the key technical point of contact for customers throughout the engagement. The role involves collaborating with customers and partners to design … implement, and optimise solutions, while also providing training and consultancy, and support. Your feedback and customer insights will contribute to the product development lifecycle, ensuring our suite of products are continuously meeting the customer and market demands. We are looking for a proactive self-starter who thrives ...

stakeholders in pre‐sales technical conversations and long‐term relationship management. Design, develop, and oversee solutions to ensure successful deployment of Kosli, meeting customer control and audit requirements. Develop end‐user documentation, tutorials, blog posts, and videos explaining the capabilities of Kosli. Provide product feedback to the engineering team … contributing to the product roadmap with customer insights. Help shape Kosli’s service offerings, including training and onboarding programs for new customers. Support marketing efforts through content creation, including blog posts, webinars, and live events. Collaborate in the Sales and Field Services Team to deliver exceptional customer service. ...

base. Their work primarily supports organisations in utilities, telecommunications, financial services, and the not-for-profit sector, with a focus on predictive modelling and customer insight. They offer a collaborative and project-driven environment with strong technical capability. The Role Build and deploy predictive models, particularly focused on propensity … customer behaviour modelling Translate business challenges into analytical approaches through stakeholder engagement and data discovery Work closely with project managers, subject matter experts, and data analysts to deliver client solutions Run data discovery sessions and present findings back to both technical and non-technical stakeholders Develop segmentation models ...

will partner closely with Product and Engineering to translate complex functionality into market-ready narratives, and work across Marketing, Sales, Sales Enablement, and Customer Success to support launch readiness, enablement, and consistent communication across internal and external audiences. I’m Responsible For... Messaging & Positioning Developing differentiated messaging and positioning … readiness. Acting as the subject matter expert to inform training, collateral, demos, and competitive materials. Ensuring alignment across Marketing, Product, Sales, Sales Enablement, and Customer Success on how AI capabilities are introduced and communicated. Adopting and applying existing go-to-market frameworks to ensure an organized, systematic approach. Thought ...

Send’s supply side partnerships in Anglophone Africa and grow our user base. You will manage every aspect of growth in these markets—including customer acquisition and retention strategy, pricing, user research, product quality, customer experience, team development and coaching. You will have an “own it” mindset, obsessing … across Anglophone Africa. Lead the team on the ground to execute within collaboratively aligned timelines. Manage every aspect of growth across the sending countries: customer acquisition and retention strategy, pricing, user research, product quality, customer experience, team development, and coaching. Report to the executive leadership team on progress ...

week onsite Up to £65,000 This is an exciting opportunity to take on a senior, high impact analytics role combining hands on customer and marketing analytics with the chance to shape thinking around measurement and effectiveness. You will work with well known consumer brands, contribute to strategic conversations … consumer facing brands better understand their audiences and improve campaign performance. Their work brings together data, marketing, and technology to deliver targeted communications, richer customer insights, and measurable commercial outcomes. You will join a collaborative analytics team that partners closely with internal teams and client stakeholders across digital media ...

will define the GTM strategy, hire and develop the talent that powers it, and create a culture of high accountability, operational rigor and customer obsession. You will partner closely with cross‐functional teams (Sales Enablement, Product, Marketing and GTM Strategy) to build scalable processes, refine messaging and execute … meetings, on‐site discovery and live demonstrations of Matterport’s value. Establish operational discipline around pipeline generation, forecasting accuracy, account planning and multi‐threaded customer engagement. Partner with Sales Enablement to ensure sellers are trained, coached and equipped with modern sales tools, talk tracks and industry‐specific insights. Work ...

Analyst to develop within a high-performing marketing analytics team, working across a range of client accounts. You will gain exposure to campaign analysis, customer insights and digital analytics while building a well-rounded skillset in a collaborative, fast-paced environment. The Company They are a customer-focused … work across different clients and projects while developing your career. The Role Analyse campaign performance, including engagement, conversion and key business metrics Support customer journey analysis to identify optimisation opportunities Build and maintain dashboards and reports for stakeholders Work with technical teams on tracking, tagging and data collection Support ...

discover, evaluate, and adopt LangChain’s products. This is a high‐impact, high‐visibility role where you’ll collaborate closely with engineering, product, and customer success teams to shape how GenAI is adopted across different domains. If you’re a relationship‐driven seller who thrives in fast‐paced, unstructured … tangible value Stay on top of product updates and industry trends to educate customers and shape the conversation around GenAI adoption Build long‐term customer relationships and support post‐sale success in partnership with our deployment and support teams Negotiate pricing and deal terms and work with legal ...

across the globe. We are looking for our next Senior Product Marketing Manager , Commerce Solutions to sit at the intersection of Product, Commercial, and Customer across Connexity and its commerce media brands, Skimlinks and ShopYourLikes. This role focuses on product adoption, positioning, and go‐to‐market execution, ensuring … close partnership with Product, Commercial, and regional teams. Based in London (hybrid model), this role reports to the Senior Director of Product Marketing, Insights & Customer Experience (based in Paris). Key Responsibilities: Act as the bridge between Product and Commercial, developing a strong understanding of client and business needs ...

discover, evaluate, and adopt LangChain’s products. This is a high-impact, high-visibility role where you’ll collaborate closely with engineering, product, and customer success teams to shape how GenAI is adopted across different domains. If you're a relationship-driven seller who thrives in fast-paced, unstructured … tangible value Stay on top of product updates and industry trends to educate customers and shape the conversation around GenAI adoption Build long-term customer relationships and support post-sale success in partnership with our deployment and support teams Negotiate pricing and deal terms and work with legal ...

Head of Retail, this role acts as the operational backbone of the retail network. Ensuring each branch delivers a consistent, professional, and customer-focused experience. You’ll oversee Branch Managers, drive operational standards, support staff development, and ensure high performance across the region. Your leadership will enable the Head … operate to consistent standards of efficiency, presentation, and professionalism. Identify operational challenges and implement timely, practical solutions. Conduct regular store visits to assess performance, customer experience, and operational standards. Branch Manager Leadership: Line-manage and develop Branch Managers, ensuring strong leadership at every location. Set clear expectations and promote ...

SaaS solutions for the Office of the CFO, such as Accounts Payables, Accounts Receivables, Invoice Delivery and E-invoicing, Cash Management, as well as Customer Communications Management solutions. The role is responsible for shaping and driving the success of Quadient’s Embedded Payments portfolio. This position is central … value from over €100 billion annual transactions processed through Quadient’s SaaS software platforms, by identifying and delivering innovative payment solutions that meet evolving customer needs and comply with regulatory standards across multiple regions. Your role in our future: Define and execute the global go-to-market strategy ...

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from … motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth. How we work at Aircall: We’re customer‐obsessed, data‐driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast ...

purpose‐built to protect organisations from the full spectrum of cyber threats—integrating cutting‐edge technology with human‐centric pathways to deliver visibility, strategic insight, and decisive action. More than 42,000 businesses worldwide trust Mimecast to stay ahead of an evolving threat landscape. Our portfolio spans email security … office, you will serve as the primary trusted security advisor across our most strategic accounts in EMEA, operating at the intersection of customer success, executive advisory, and industry thought leadership. This position involves advisory support rather than pre‐sales or support functions and requires a deep understanding of human ...

companies. As a Solutions Engineer/Pre-Sales Consultant you'll combine technical expertise with commercial awareness, acting as a trusted advisor throughout the customer lifecycle, from pre-sales and solution design through to implementation, training and ongoing success. Collaborating with customers, partners, Product Management and Engineering teams … will lead technical workshops, proof of concepts, architecture discussions and product demonstrations, ensuring solutions are tailored to customer needs and delivered to the highest standard. You'll become a subject matter expert across the product portfolio, providing technical guidance during the sales process while helping customers realise long term ...

across web and mobile platforms.Working alongside Product Managers, Engineers and fellow Designers, you'll transform complex challenges into intuitive, engaging solutions that deliver real customer and business value.Key Responsibilities: Lead end-to-end product design projects from discovery through to delivery Turn customer insights and business objectives into ...

purpose built to protect organisations from the full spectrum of cyber threats – integrating cutting edge technology with human centric pathways to deliver visibility, strategic insight, and decisive action. More than 42,000 businesses worldwide trust Mimecast to keep ahead of an ever evolving threat landscape./… Middle East, and Africa./p p This is not a pre sales or support role. You will operate at the intersection of customer success, executive advisory, and industry thought leadership, extending the Global Field CISO’s strategy into a region too diverse and commercially significant to be served ...

Join a forward-thinking UK energy provider focused on sustainable solutions. We’re seeking a Senior Product Designer to help shape and enhance key customer experiences across our client’s digital journeys. You’ll design clear, intuitive, and high-quality experiences across web and app, enabling customers to complete … weeks in the London office. If this sounds like the right fit, we’d love to receive your CV. Accountabilities: Own the design of customer-facing digital journeys—from discovery to polished UI Simplify complex service challenges into intuitive, accessible experiences Partner cross-functionally with product, research, content, engineering ...