Customer-Centricity Jobs in London

1 to 25 of 460 Customer-Centricity Jobs in London

Senior Product Manager - Platform (London)

London, UK
WP Engine
reward of managing a platform that supports an immense user base and handles massive traffic. This role offers unique opportunities to push your expertise to new heights. Customer-Centric Innovation: You'll be instrumental in challenging assumptions about how customers use our platform, defining new ways to meet their business needs, and driving the evolution of More ❯
Employment Type: Full-time
Posted:

Process specialist, Hardlines

London, United Kingdom
Amazon
-obsessed, flexible, smart, analytical, strategic yet execution-focused, and passionate about e-commerce? If so, join us in our mission "to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices". Key job More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Client Product Owner - CRM

London, United Kingdom
Knight Frank Group
to support CRM adoption across the business. Act as a CRM advocate internally. Acting as an exemplar for Leave & Agile Product Management, lead the team, enable a customer centric mindset and strive to reach high-performance, self-organisation and autonomy. Set direction and clarify priorities and goals for functional area; create and delivers inclusive people plans More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Product Manager - Ecosystem Team

London, United Kingdom
productboard, Inc
card to access sports facilities Flexible working hours and home office Mental Wellness Program to support your well-being and self-care About Productboard Productboard is the customer-centric product management platform that helps organizations get the right products to market, faster. Over 5,500 companies, including Zoom, One Medical, Cartier, Microsoft, and Korn Ferry, use More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Microsoft Dynamics Functional Lead

London, United Kingdom
Accenture
Accelerate your career in a dynamic and innovative digital marketing agency that's redefining how organizations in Song Service connect with stakeholders and deliver value. Join Accenture Song , a fast-growing division dedicated to crafting transformative digital experiences at scale. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Service Team Lead

London, United Kingdom
Clutch Canada
across teams, management, and cross-functional departments. Organizational & Problem-Solving Skills: Ability to prioritize tasks efficiently, manage multiple responsibilities, and maintain a solution-oriented mindset under pressure. Customer-Centric Mindset: Passionate about enhancing the customer experience and continuously improving customer satisfaction. Data & Analytical Skills: Proficiency in Excel and the ability More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Smart Pre Pay Analyst

London, United Kingdom
Hybrid / WFH Options
So Energy
not done. We're on the road to a net zero future, and thanks to our partnership with ESB, we're well on the way. We're customer-centric, tech-led, and passionate about sustainability. We want to do the best we can for our customers, each other, and our planet, so we've created a … not done. We're on the road to a net zero future, and thanks to our partnership with ESB, we're well on the way. We're customer-centric, tech-led, and passionate about sustainability. We want to do the best we can for our customers, each other, and our planet, so we've created a More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Business Change Product Manager (Payments & Banking)

City of London, London, United Kingdom
Bank of London
and budget. Drive stakeholder engagement and ensure strong communication around impacts, benefits, and risks of change. Conduct impact assessments, gap analyses, and readiness reviews. Ensure delivery of customer-centric, compliant, and future-proof solutions Qualifications and Skills: 5+ years of experience in banking or financial services, with strong exposure to payment systems and change delivery. Proven More ❯
Posted:

Business Change Product Manager (Payments & Banking)

London Area, United Kingdom
Bank of London
and budget. Drive stakeholder engagement and ensure strong communication around impacts, benefits, and risks of change. Conduct impact assessments, gap analyses, and readiness reviews. Ensure delivery of customer-centric, compliant, and future-proof solutions Qualifications and Skills: 5+ years of experience in banking or financial services, with strong exposure to payment systems and change delivery. Proven More ❯
Posted:

Principal Product Manager, Digital Channels

London, United Kingdom
Vista Global
innovation and excellence in customer experience. You will partner cross-functionally with engineering, design, marketing, analytics, and operations to deliver seamless, data-driven, and customer-centric solutions. Vista Tech plays a vital role in the Vista group operations by delivering and accelerating comprehensive technology solutions across all brands. Vista's end-to-end More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Principal Product Manager

London, United Kingdom
Fonoa Technologies ltd
must. Proven Leadership: Strong leadership capabilities with experience leading cross-functional teams in a fast-paced, high-growth environment. Comfortable navigating ambiguity and driving clarity and focus. Customer-Centric Mindset: Deep experience in understanding the needs of large enterprise customers and translating these needs into innovative product solutions. Strong Analytical Skills: Data-driven decision-maker with More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Product Owner

London, United Kingdom
Richemont
strong focus on leveraging Salesforce tools and omnichannel integration. This role will collaborate with cross-functional teams including brand, marketing, technology, and operations to deliver high-quality, customer-centric solutions across multiple touchpoints. The ideal candidate will have proven experience in both the fashion industry and Salesforce implementation, along with a deep understanding of how to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Solution Consultant for B2B eProcurement, Amazon Business Professional Services

London, United Kingdom
Amazon
has continuously expanded its product selection and innovated on behalf of customers in an on-going effort to fulfill its stated ambition of being earth's most customer-centric company. Since 2015, has started reinventing on behalf of the business customer and is focused on building Amazon Business, the largest and most innovative More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Product Owner

London, United Kingdom
WeAreTechWomen
working in Agile (Scrum, Kanban, SAFe). Familiarity with Agile frameworks and how to effectively implement them in product development. Customer Focus: A strong customer-centric mindset with the ability to gather, interpret, and act upon customer feedback to drive product improvements. Communication & Collaboration: Exceptional communication skills, both verbal and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Security Operations Engineer

London, South East, England, United Kingdom
Holland & Barrett International Limited
and act quickly to protect customer trust Strong Communicator: Confident working with technical teams, fraud analysts, and senior stakeholders Retail-Specific Insight: Familiar with customer-centric threat vectors like loyalty abuse and payment fraud Automation-First Mindset: Keen to reduce manual work through scripting and process automation Agile Approach: Comfortable working in cross More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Product Manager

London, United Kingdom
Hybrid / WFH Options
So Energy
not done. We're on the road to a net zero future, and thanks to our partnership with ESB, we're well on the way. We're customer-centric, tech-led, and passionate about sustainability. We want to do the best we can for our customers, each other, and our planet, so we've created a More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Business Analyst II, RCS Analytics

London, United Kingdom
Amazon
At we strive to be Earth's most customer-centric company. To support this vision, we need talented, bright, and driven people. If you would like to help us build the place to find and buy anything online, this is your chance to work hard, have fun, and make history. Key job responsibilities An ideal candidate More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Product Manager - Legal Tech, UK

London, United Kingdom
Actionstep
with experience delivering enterprise-grade platform features. Proven success shipping products used by larger organizations, with an emphasis on security, governance, configurability, and cross-department usability. Strong customer-centric mindset and experience engaging with stakeholders at all levels, including IT, compliance, and legal ops teams. Able to distill complex technical concepts into actionable requirements and explain More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Product Owner

London, United Kingdom
Just Group plc
with various internal and external stakeholders including but not limited to: proposition, operations, distribution, engineering and design, to deliver outstanding products Foster a culture of continuous discovery, customer-centricity, and innovation. Track market trends, regulatory changes, and competitor insights to proactively identify product opportunities or risks. Serve as a mentor and thought leader to other Product More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Data & Analytics Architecture and AI

London, United Kingdom
pladis Foods Limited
Food Retail, or ecommerce environments is preferred. 5. Efficiency: Produces impactful results without unnecessary waste. 6. Agile Expertise: Deep-rooted understanding of value-driven Agile methodologies. 7. Customer-Centric: Prioritizes customer needs and desired outcomes. 8. Problem-Solving: Capable of effective conflict resolution and creative problem-solving. 9. Integrity & Independence: Honesty and the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Media Consulting Senior Lead

London, United Kingdom
dunnhumby
Utilizing global best practice and in-depth market knowledge, the role will be responsible for supporting clients to build and optimize their retail media business in a customer centric manner, as well as assisting on broader proposition development and strategic projects. Key Accountabilities Support Consulting Managers in delivering strategic projects to our clients which help them More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Manager, Global Customer Experience EMEA & APAC Lead

London, United Kingdom
Digital Realty (UK) Limited
customer service standards and guidelines to ensure consistent and exceptional service delivery for building customer relations. Training and educating staff on customer-centric approaches and best practices to foster a customer-focused culture throughout the organization. Monitoring and measuring key performance indicators (KPIs) related to customer … skills Strong presentation skills with the ability to effectively communicate complex ideas to both leadership and non-leadership audiences. Leadership abilities Self-starter committed to helping drive customer-centric initiatives and influencing positive change within the organization. Customer Experience/Industry knowledge - Proven experience in customer experience management, preferably in … infrastructure. Core Goals & Role Objective CX managers need to have strong problem-solving, leadership, and adaptability skills. They also need to be data-driven and have a customer-centric mindset. Developing strategies - Develop and execute strategies that enhance the customer experience, focusing on retention, satisfaction, and loyalty. Analyzing customer data More ❯
Employment Type: Permanent
Posted:

Senior Customer Experience Officer

London, United Kingdom
Hybrid / WFH Options
OnHires
platforms. Cross-functional Coordination : Collaborate with internal teams like compliance , legal , finance , sales , customer support , and the Salesforce team to align all departments with customer-centric objectives. Platform Audits : Regularly audit customer-facing platforms to identify areas of improvement, including UI bugs, user friction points, and other issues impacting the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Experience Analyst

London, United Kingdom
Hybrid / WFH Options
So Energy
not done. We're on the road to a net zero future, and thanks to our partnership with ESB, we're well on the way. We're customer-centric, tech-led, and passionate about sustainability. We want to do the best we can for our customers, each other, and our planet, so we've created a More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Account Manager Maritime

London, United Kingdom
Hybrid / WFH Options
Eutelsat Communications SA
transmitting vital news reports around the world. With Eutelsat Group You'll Get To: Pioneer the future of Space Technology Bring connectivity to remote frontiers Collaborate with customer-centric experts Embrace cultural diversity in our global team In a dynamic industry where passion drives our teams to make a difference to become the most trusted partner … our executive team and 60% of our board represented by women. Ways of Working That Drive Us : As "One Team," we work collaboratively towards shared goals, with customer-centricity, respect, and inclusivity as our guiding principles. Sustainability at Our Core: At Eutelsat Group, sustainability is more than just a word; it's woven into our strategy. … environment and across departments. Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and trust with clients at all levels. Strategic thinker with a customer-centric mindset, capable of identifying opportunities and developing solutions to meet client needs. Analytical mindset with the ability to interpret data, generate insights, and make data-driven decisions More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Customer-Centricity
London
10th Percentile
£42,500
25th Percentile
£58,125
Median
£70,000
75th Percentile
£88,750
90th Percentile
£96,250