101 to 125 of 200 IT Analyst Jobs in London

Help Desk Analyst Location: London Employee: Reports to Emma Griffiths Direct Reports: None Working Arrangements: Full time, 35 hours per week, hybrid Who We Are SiriusPoint is a global (re)insurer writing a worldwide portfolio of businesses including Accident & Health, Liability, Property, and Specialty. Bermuda-headquartered and listed on the New York Stock Exchange (NYSE: SPNT), we focus on … SiriusPoint, London, writes across various lines in global markets through platforms like Sirius International Managing Agency (SIMA) and Sirius International, UK Branch. Purpose of Role As a Help Desk Analyst, you will provide technical support to our global colleagues for desktop systems, software, hardware, and network issues. You will report to the Help Desk Manager. Your responsibilities include: Providing … reliable onsite support at the London SiriusPoint office (Core onsite days Monday-Thursday). Responding to IT support requests via telephone, email, Virtual Agent, and self-service, ensuring prompt and first-time resolution where possible. Managing tickets using ServiceNow, including opening, tracking, responding, and monitoring. Ensuring customer satisfaction through proactive communication and escalation when necessary. Configuring Windows 11 laptops More ❯

customer experience-oriented prime service offerings will increase our clients’ efficiency and provide real-time insights they’ve never previously experienced. The Team: As a member of our Corporate IT team, you will ensure current employees and new hires receive the technical support necessary for success. You will gain a deep understanding of the different vertices of our business … also composed of experienced technologists covering systems and networking. You Will: Provide high-touch technical assistance for incoming queries and issues related to computer systems, software, and hardware. Provide IT assistance to onsite and remote employees, contingent workers, and vendors. Contribute to the Clear Street onboarding experience by providing new hires a friendly and thoughtful introduction to Clear Street … technology. Facilitate the provisioning of Clear Street corporate hardware and software for new hire onboarding and fleet upgrades. Update and maintain detailed external and internal IT documentation as well as inventory management. Directly impact the efficiency of our company and team by seeking out and eliminating repetitive tasks Contribute to project and BAU work in the datacenter Requirements: You More ❯

the space and the freedom to work from home. We believe people should have the best of both worlds to foster creativity, social connections, shared learning autonomy and productivity. It helps support a good work-life balance, and it’s the way we want to be. We are an equal opportunities employer, committed to eliminating discrimination in the More ❯

We’re looking for an IT Analyst with strong 2nd Line experience to join a global investment management firm as they look to grow their IT Support team. You’ll be reporting into the Head of IT and will be involved in various cutting-edge technologies (from End user to IT architecture and Cybersecurity technologies More ❯

Position: Senior IT Systems Analyst (Microsoft 365 & SharePoint), based London/Hybrid Senior IT Systems Analyst sought by a growing not for profit organisation to join their team in Central London, to take a lead role in optimising and enhancing their technology environment, with strong emphasis on SharePoint and Microsoft 365 services. This is a hands … on, technically advanced role that involves the delivery of secure and compliant IT services across the organisation. The ideal candidate will have strong experience in Microsoft cloud, modern workplace tools and security and compliance frameworks. Job requirements: Candidates will have experience in the following- Previous experience working in a senior IT support role with responsibility for managing and More ❯

Position: Senior IT Systems Analyst (Microsoft 365 & SharePoint), based London/Hybrid Senior IT Systems Analyst sought by a growing not for profit organisation to join their team in Central London, to take a lead role in optimising and enhancing their technology environment, with strong emphasis on SharePoint and Microsoft 365 services. This is a hands … on, technically advanced role that involves the delivery of secure and compliant IT services across the organisation. The ideal candidate will have strong experience in Microsoft cloud, modern workplace tools and security and compliance frameworks. Job requirements: Candidates will have experience in the following- Previous experience working in a senior IT support role with responsibility for managing and More ❯

Position: Senior IT Systems Analyst (Microsoft 365 & SharePoint), based London/Hybrid Senior IT Systems Analyst sought by a growing not for profit organisation to join their team in Central London, to take a lead role in optimising and enhancing their technology environment, with strong emphasis on SharePoint and Microsoft 365 services. This is a hands … on, technically advanced role that involves the delivery of secure and compliant IT services across the organisation. The ideal candidate will have strong experience in Microsoft cloud, modern workplace tools and security and compliance frameworks. Job requirements: Candidates will have experience in the following- Previous experience working in a senior IT support role with responsibility for managing and More ❯

Join to apply for the IT Service Desk Analyst role at Mountain Warehouse . We are looking for an IT Service Desk Analyst to join our growing IT team. We have an exciting mix of skills and technologies and have been rapidly developing our systems, so this is a great opportunity to gain experience in … IT support and administration in a busy and growing retail environment. Department: IT Location: London Description: We are seeking an IT Service Desk Analyst to join our expanding IT team. This role offers the chance to work with diverse skills and technologies, supporting our rapidly evolving systems in a busy retail setting. Key Responsibilities: Provide … open cases and mini-projects simultaneously. Ensure adherence to standards and procedures. Escalate incidents and requests to relevant teams. Communicate with third-party suppliers. Candidate Profile: Strong interest in IT, with hobbyist experience. Excellent GCSEs in Maths/Science/IT or equivalent, preferably A/AS levels or above. Experience with Microsoft Windows 10 and Office. Customer More ❯

similar roles now or in the future. If you would like to submit your CV on a general basis, please follow the link below: Our client requires an experienced IT support analyst to handle the IT functions and 1st and 2nd line support for their London office. You will be the sole IT person for the … London office whilst reporting to and being supported by an external IT team. The role will include: Providing 1st and 2nd line support Setting up and maintaining IT equipment and work stations Troubleshooting user issues Training staff on software and equipment Logging IT problems and their resolution Liaising with third parties over licenses and issues Overseeing and … tracking the lending of equipment Implementing company IT strategies Experience in a law firm or similar professional services/corporate environment is essential; at least two years' experience. Advanced technical knowledge and stellar customer service skills are essential. You will also have exceptional organisation skills with a pragmatic approach to prioritising demands. This is a rewarding opportunity for an More ❯

Get AI-powered advice on this job and more exclusive features. Position: Senior IT Systems Analyst (Microsoft 365 & SharePoint), based London/Hybrid Senior IT Systems Analyst sought by a growing not for profit organisation to join their team in Central London, to take a lead role in optimising and enhancing their technology environment, with strong … emphasis on SharePoint and Microsoft 365 services. This is a hands-on, technically advanced role that involves the delivery of secure and compliant IT services across the organisation. The ideal candidate will have strong experience in Microsoft cloud, modern workplace tools and security and compliance frameworks. Job requirements: Candidates will have experience in the following- Previous experience working in … a senior IT support role with responsibility for managing and optimising the Microsoft 365 stack (including Teams, SharePoint, OneDrive, Exchange Online and Power Platforms). Working knowledge of Microsoft Entra ID, Intune and Endpoint Manager. Experience in deploying, securing and supporting SharePoint online environments. Understanding of Cyber best practice including Cyber Essentials Plus and data protection. Exposure to AI More ❯

Application Analyst (Microsoft Power Platform) - Hybrid (Central London) - GBP55k-GBP65k We are looking for an Application Analyst for a leading professional service business based in Central London. You will be a major part of the IT team, working on company wide projects to develop, implement and integrate Microsoft's Power platform and helping the Applications team with … sell up to 5-days holiday a year, Life assurance, profit sharing scheme, healthcare plan, critical illness cover, techscheme, cyclescheme, dental and travel insurance, + more! As an Application Analyst you will: Have strong communication skills. Have a high level of attention to detail and accuracy. Have the ability to provide and document your work to a high level … and communicate it with the relevant parties. Have a strong ability to problem solve. As an Application Analyst you will be: Experienced with M365 and Power Apps/Power platform or similar technologies. Implementing, developing and administering the company's applications and systems. Contributing to the continuous improvement and evolution of the company's systems. Working with third More ❯

Zavaitar Limited London Job Overview We are seeking an IT Business Analyst for Zavaitar Limited, in Zavaitar you will bridge the gap between business needs and technology solutions. You'll work closely with stakeholders to gather requirements, analyze processes, and ensure that technical solutions meet business goals. You will also assist in identifying areas for process improvement, creating … and presentation skills. Familiarity with Agile, Scrum, and Waterfall methodologies. Strong attention to detail and ability to work independently. Experience Minimum 3-5 years of experience as a Business Analyst in an IT environment. Proven experience working with cross-functional teams. Experience in requirements gathering, analysis, and process optimization. Experience in working on large-scale IT projects. … CRM, and other enterprise systems. Previous experience in a client-facing role. Duties and Responsibilities Liaise with stakeholders to gather and define project requirements. Conduct gap analysis and propose IT solutions to meet business needs. Document functional and technical specifications for software development. Collaborate with developers, testers, and project managers to ensure alignment. Assist in the development and optimization More ❯

nGeneration are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them to our field service engineers, keeping the customer … after every call and logging any incidents or service requests received on the phone, via email or through customer portals. nGeneration are one of the UK's leading independent IT suppliers to the Hospitality, Retail and Leisure industries, specialising in bespoke IT service solutions. Our services range from Consultancy through to Outlet Support and Maintenance for IT … specification open plan head office in Dudley Requirements Our ideal candidate You'll have a brilliant attitude and a personable, friendly approach, taking great satisfaction in successfully resolving customer IT issues. Well versed in IT, you will have an understanding of network and database structures alongside computer hardware and windows desktop support. Ideally you will have experience of More ❯

Role: IT Support Analyst Salary: GBP34,000 + Package Location: St. Hellier, Jersey (Office Based) A fantastic opportunity to join a multi national organisation who provide excellent opportunities for progression. The role will focus on providing desktop support for users at the organisaton's St. Hellier office and providing phone support to the group's global teams. The … the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution Required Skills/Experience 2+ years' experience in an IT Support position. Experience of supporting users in both an office and remote environment Experience of using an ITSM tool such as ServiceNow Experience of Microsoft technologies If this role More ❯

Join to apply for the IT Service Desk Analyst role at Superdrug Join to apply for the IT Service Desk Analyst role at Superdrug Get AI-powered advice on this job and more exclusive features. Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office … we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit...a day includes Role Purpose This is a great opportunity to join the IT Service Desk team that provides technical support to our store and head office colleagues. Working as Service Desk Analyst, you will be part of a team that wants … you to learn and grow your IT career. A Typical Day In This Role Includes Provide technical support, responding to incidents and service requests raised with the Service Desk via phone, email and remote control Provide technical support, responding to incidents and service requests raised with the Service Desk via phone, email and remote control Provide first-line investigation More ❯

Join to apply for the Senior IT Business Analyst role at Women in Data . QBE Europe is seeking a Senior IT Business Analyst to join a well-established transformation and technology company. This role offers an excellent opportunity to make a significant impact within a leading insurance firm, working with a talented, collaborative team to … influence modernization initiatives. Key to this role is understanding business needs and desired outcomes, which will be critical for future growth. The Business Analyst's primary responsibility is to ensure high-value delivery in the most efficient manner to customers. The BA should excel in problem-solving and innovating, inspiring creativity within teams. The role may focus on process … Continuous Improvement & Agile Ways of Working Promote and evolve standards and practices, participate actively in agile ceremonies, and manage workload effectively. About You Proven experience as a senior business analyst or similar strategic role. Strong stakeholder support skills, industry experience, and excellent communication. Proactive problem-solving, empathetic customer focus, and adaptability in fast-paced environments. Mentoring experience, familiarity with More ❯

day solution to meet customer's immediate everyday needs with products ranging from snacks and ice cream to household goods and beer, at the click of a button. The IT Operations Support Analyst will be a part of a team responsible for the timely triage, resolution, and escalation of production issues with core Gopuff and BevMo engineering and … role interacts directly with employees at all Gopuff and BevMo locations as well as our corporate staff and acts as the point of escalation to the engineering team. The IT Operations Support Analyst position will report to the IT Support Manager. Responsibilities: Provide support and customer service to staff at Gopuff's UK headquarters and support the … standards are applied across assets. Follow business and disaster recovery runbooks. Create and maintain documentation. Collaborate with internal departments and third-party vendors to resolve technical issues. Assist other IT teams on complex projects as needed. Qualifications: Bachelor's Degree in a Technical Discipline and certifications such as A+, Network+, Cisco CCNA/CCNE, or equivalent. Knowledge of Windows More ❯

Our client is seeking to complement its existing IT team with the addition of TWO SUPPORT DESK ANALYSTS . You will be an IT Service Desk analyst, with a positive approach and a 'can-do' attitude. You will need to be flexible and adaptable to the needs of the business, the chairman , and stakeholders . Ability to … react quickly , as necessary, to resolve IT-related issues, in multiple locations including on occasion the Chairman's private jet. This is a unique opportunity that will enable you to progress your career within a dynamic, forward-thinking, and exciting group of businesses as it enters a new period of extensive growth and expansion in the UK and More ❯

take the next step in your career with a company that truly appreciates your contributions and provides award-winning training opportunities? We have an exciting opportunity to join our IT team as an Applications Support Analyst In the role of IT Application Support Analyst you will manage the User Acceptance Testing (UAT) phase of projects, ensuring … of technology changes by business stakeholders. This ensures the quality, reliability, and usability of software systems during project deliveries, in line with business requirements and functional designs within the IT function. The successful candidate will partake in the full SDLC (software delivery lifecycle) process. Aligning business outcomes and requirements to designs, contributing to timeline estimation and planning. Producing high … personal development needs and what you’d like to do to further your career and support your future aspirations. To succeed in this role you will need: Experience in IT testing with all levels of stake holders Analytical thinker with experience in application support. Strong practical experience in IT Test Case writing. Knowledge of Salesforce. Experience of facilitating More ❯

We are seeking a personable, friendly, and outgoing ITTraining & Process Support Analyst to join our IT team. This is a people-facing role, ideal for someone who enjoys helping others, building confidence in technology and internal processes, and supporting positive change across the firm. This is not a traditional IT trainer role. As well as delivering engaging … identify where best practice is not being followed, and act as a key point of contact for business process support across departments. Key Responsibilities Deliver tailored training sessions on IT systems, legal applications, and internal processes, both one-to-one and in group settings. Develop and maintain clear, user-friendly documentation and guides for legal teams and support staff. … best practice. Provide light-touch second-line support where queries relate to how systems or processes should be used, rather than purely technical faults. Play an active role in IT and business project rollouts — coordinating training schedules, helping to manage change, and supporting user adoption. Support onboarding of new joiners with introductory training on core systems and firmwide processes. More ❯

have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit...a day include s Role Purpose: This is a great opportunity to join the IT Service Desk team that provides technical support to our store and head office colleagues. Working as Service Desk Analyst, you will be part of a team that wants … you to learn and grow your IT career. A typical day in this role includes: Provide technical support, responding to incidents and service requests raised with the Service Desk via phone, email and remote control Provide technical support, responding to incidents and service requests raised with the Service Desk via phone, email and remote control Provide first-line investigation … communication style to suit your audience Willingness to learn and take on new challenges Experience in a customer service role would be an advantage Here's what's in it for you 33 days holiday rising to 38 days with length of service (inclusive of bank holidays) 2 staff discount codes for yourself and a family member or friend More ❯

Social network you want to login/join with: Excellent opportunity to take the next step in your IT Support career. My client is a global leader providing systems support and IT infrastructure solutions. Following another year of exponential growth this new role has opened up to join the well-established Belfast City team. If you value a … level of service. Act as a technical advisor by monitoring, identifying issues, promoting good practice and report on key metrics. What do I need? 1+ year of experience in IT, Engineering Support, or related area. 1+ year of experience in operating system or software application troubleshooting (, root cause analysis, debugging). knowledge on desktop imaging, Windows desktop break/ More ❯

We have a fantastic opportunity for an IT Analyst to join Amey’s most successful and high-profile contracts, delivering secure IT services to a major UK Central Government department in Whitehall, London. This is a permanent, Full-time role. The purpose of the role is to work as part of a dedicated on-site team, providing … support tickets within agreed SLA time limits across multiple channels (phone, email, in-person, and remote). Troubleshoot and resolve hardware and software issues for workstations, printers, and other IT equipment. Install, configure, and support workstation software and hardware, ensuring optimal performance. Maintain an inventory of all IT assets and manage their lifecycle from procurement to disposal. Create … can offer you When you join us, we can offer flexibility, career development, a choice of benefits and support that help you through all life’s ups and downs. It’s the reason why Investors in People put us among the top 1% of employers and we have a competitive reward and benefits program. Career Development - Exceptional development and More ❯

a powerful international team comprised of 18,000 employees spanning over 100 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you … impact. We maintain the speed and innovation of a startup while benefiting from Howden's deep market expertise, established networks, and robust infrastructure. Role Responsibilities As a Senior Business Analyst, you will be a key driver in our transformation journey, bridging the gap between customer needs, business requirements, and technical solutions. Working in a dynamic startup environment, you will … beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about More ❯

people who are not only at the top of their game, but who also share our enthusiasm and outlook. Not only that, we are committed to diversity not because it\342\200\231s \342\200\234good for business\342\200\235 or because it\342\200\231s the \342\200\234right thing to do\342\200\235. We … 231re committed because it makes our firm a superb place to work. Whatever your background, you\342\200\231re welcome here because we love the creativity that difference brings. Overview As part of a small team of 8, you will be the first point of contact for all IT support queries, dealing with all contacts received by the … Key Responsibilities Work closely with the Service Desk Team Leader to provide and maintain all Technology services to colleagues and clients. Be the first point of contact for all IT queries, providing support for hardware, software, audio-visual, photocopiers and telephony equipment. Maintain and develop our inventory database. Proactively support internal and external events including assisting with audio visual More ❯