176 to 197 of 197 Incident Management Jobs in London

this position. Key responsibilities of the role: Lead on troubleshooting iTrent system issues and responding to customer enquiries, ensuring all actions and outcomes are documented in line with agreed incident management procedures Develop reports using a range of data extraction and report-writing tools to support HR and business operations Provide ongoing support for key system interfaces within More ❯

connectivity experience is achieved through a creative & action-orientated attitude to implement and manage support strategies and operational processes for new and existing services to include partner on-boarding, incident management Establishing and maintaining strong client relationships internally and externally through collaboration & inclusiveness, using the power of diverse teams & individuals working together to deliver outstanding performance. Creating, developing More ❯

passion to identify or develop strategies to mitigate manual intervention going forward and have a track record of designing and implementing cloud best practices (e.g. architecting, provisioning, deployment, monitoring, incident management, continual service improvement, cost containment, etc.) - Ability to work globally PREFERRED QUALIFICATIONS - Experience as a Senior Solutions Architect/Consultant supporting Cloud workloads across a variety of More ❯

skills for collaboration and documentation. Effective team player, supporting Senior Developers. Expertise in UiPath Orchestrator, Blue Prism Control Room, or Automation Anywhere Control Room. Proficient in monitoring tools and incident management. Knowledge of governance and compliance standards. Troubleshoot and resolve technical issues, provide L2/L3 support. Optimise bot performance and automation processes. LA International is a HMG approved More ❯

additional modern frameworks (e.g., NestJS). Exposure to low-code platforms (e.g., Retool) for rapid application development. Experience in DevOps practices, including infrastructure-as-code (IaC), monitoring, alerting, and incident management. Familiarity with observability tools (Grafana, Prometheus) and APM tools (New Relic, Datadog). Knowledge of microservices architecture, event-driven design, and scalability best practices. Experience implementing data compliance More ❯

complex technical challenges, optimize performance, and provide structured implementation guidance. Experience driving customer adoption of best practices, influencing technical decisions, and leading customer-facing initiatives. Strong communication and stakeholder management skills, with experience collaborating across Customer Success, Product, and Engineering teams. Passion for helping customers succeed, solving technical problems, and advocating for scalable solutions. Bonus If You: Have experience … working with Vercel Enterprise, Next.js, or similar frontend hosting platforms. Have a background in web performance optimization, Core Web Vitals, and large-scale frontend applications. Understand incident management, procedural communication, and enterprise-level technical consulting. Have contributed to open-source projects, technical documentation, or developer enablement initiatives. Are comfortable working in a fast-paced, remote-first environment with More ❯

hands-on Data & Migration Workstream Lead to own and deliver all data-related activities across complex projects. This role requires strong expertise in data migration, pipeline development, and stakeholder management within banking or fintech environments, experience in BaaS is highly desirable. You'll lead data migration strategy, execution, and governance, ensuring smooth, high-quality transitions aligned with business goals. … and support dress rehearsals and cutovers Manage risks, issues, and dependencies with clear governance and communication Ensure formal cutover sign-off through validation and stakeholder engagement Oversee post-migration incident management and resolution Required Skills & Experience Proven experience in data migration, transformation, and validation, especially in banking or building societies Strong knowledge of migration tools, methodologies, and data More ❯

investment bank to join their Foreign Exchange team on a permanent basis in London. You will be responsible for providing end to end support across the front office overseeing incident management, system optimisation, automation to reduce manual intervention. You will also work alongside a team of developers and engineers, leveraging your technical abilities to ensure pipelines are built More ❯

proprietary tools An application support focus on back-office flows, particularly around Regulatory and Transaction Reporting support Engage daily with all internal stakeholders with regards to support issues Utilise incident-management system to help identify trends and patterns Create and monitor internal reports and usage queries Support product testing, project work and Identify possible platform improvements Key Experience More ❯

proprietary tools An application support focus on back-office flows, particularly around Regulatory and Transaction Reporting support Engage daily with all internal stakeholders with regards to support issues Utilise incident-management system to help identify trends and patterns Create and monitor internal reports and usage queries Support product testing, project work and Identify possible platform improvements Key Experience More ❯

incident.io is an incident management platform that helps companies when things go wrong. Whether they're site outages, data breaches, or functionality issues, incidents happen all the time. When they do, we help get the right people in the room, communicate how you're responding, and provide tools and insights to learn and improve. The Team This is More ❯

statutory data returns, ensuring secure and compliant data handling. Drive data quality strategy using tools such as Tableau, Power BI, and SQL. Advise on UK GDPR compliance and implement incident management processes. Collaborate with Planning, IT, and Registry teams to improve data structures and reporting. Provide guidance, mentoring, and best practice training across data teams. Is this you More ❯

built for reliability and scale by engaging in the end-to-end design, development, and deployment of new software. Drive continuous risk mitigation and reduction through direct involvement in incident management, blameless postmortems, and follow-ups. Drive measurable improvements to the reliability, performance, and efficiency of our production systems through instrumentation, analysis, and implementation of engineering improvements. Devise More ❯

and MI. Maintain live view of current and future regulatory requirements via established horizon scanning and pro-active research Act as the team's point person for BCP and incident management Essentials Expertise of key payment regulations (PSR2017/PSD2 etc) and relevance to Bank operations Deep understanding of payments and the payments landscape. Strong knowledge of our More ❯

infrastructure, ensuring smooth operations and alignment with organisational goals. This temporary role in the not-for-profit sector is based in London and requires a strong focus on technology management and operational excellence. Manage and maintain IT infrastructure, ensuring optimal performance and reliability. Provide line management, support, and development. Oversee service delivery, including user support and incident … projects to enhance organisational efficiency. Provide regular reporting on IT performance and key metrics. The Successful Applicant This successful IT Operations Manager should have: Proven experience in IT service management or operations within a professional environment. Proficiency in tools such as JIRA, Office 365, Azure, and cybersecurity platforms like Sophos Central (or similar). Proficiency in cyber and security More ❯

our global network. Our Infrastructure Security team is dedicated to ensuring that our IT security measures align with Group policies, IT standards, and local regulations. Key Responsibilities: Operational Security Management: Monitor and manage security metrics, track vulnerabilities, and assist in incident management. Project Management: Provide technical guidance and lead projects to enhance our security posture. Innovation and … in Microsoft Office tools (Excel, PowerPoint). A curious mindset with a willingness to learn and ask questions. Basic understanding of security network topics (firewalls, protocols). Prior project management experience is a plus! Why Join Us? Gain hands-on experience in a fast-paced environment. Work with industry experts and contribute to innovative projects. Be part of a More ❯

knowledge with colleagues. This role has the option to grow towards either a principal engineering role (a technical specialist leader) or an engineering manager (a team leader with line management) position at Vivacity, through structured career progression pathways. About us At VivaCity, we make cities smarter, safer, and more sustainable. We have over 5,000 AI sensors around the … not familiar with the problem space, and you know when and how to ask for help. Requirements for the role: Expertise in Apache Kafka (ideally Kafka Strimzi), including broker management, scaling, upgrades, and integration with high-throughput data pipelines. Experience managing PostgreSQL databases, including load analysis, query optimisation, and role management. Experience with modern cloud infrastructure as GCP/… to resolve technical incidents in unfamiliar production systems. Technical and process documentation champion. Experience of operationally managing production software components, including observability, logging, metrics, error reporting, debugging, and live incident management. Your time will be spent roughly as follows: 60% - Proactive technical work (e.g. migrating DB hosting provider, new message bus system proof of concept, deploying new algorithms to More ❯

incidents, optimizing SIEM configurations, and contributing to threat detection and response strategies. This role requires hands-on experience with both platforms and a deep understanding of cybersecurity principles and incident management. Key Responsibilities: Monitor and investigate security alerts from Microsoft Sentinel and LogRhythm . Analyze logs, network traffic, and other data sources to detect threats and suspicious activities. Develop … and tune detection rules, analytics, and alerting logic in both SIEM platforms. Collaborate with incident response teams to contain and remediate security incidents. Create dashboards, workbooks, and reports for stakeholders. Perform threat hunting activities and support continuous improvement of SOC processes. Maintain and enhance use cases, playbooks, and automation (e.g., with Logic Apps or SOAR). Ensure SIEM solutions More ❯

to customers, ensuring they derive maximum value from the iTrent system. Troubleshooting & Support: Lead the resolution of system issues and customer inquiries by following established procedures for system and incident management. Document all actions and outcomes to maintain a clear record of activities. Report Development: utilise various report-writing and data extraction tools to create insightful reports that aid … between various platforms and applications. Required Experience, Skills, and Knowledge: Substantial experience in the development and support of iTrent HR applications, with specific focus on the technical configuration and management of Payroll and Core HR modules. Advanced proficiency in Excel, with a demonstrated ability to handle and analyse large volumes of data effectively. Proven experience in business analysis, including … process mapping and requirements definition, to enhance system functionality and user experience. Strong background in database administration, with a solid understanding of data management principles. Excellent problem-solving capabilities in both technical and service delivery settings. utilise logic and sound processes to analyse information and develop effective solutions. Significant experience in managing competing customer support and project priorities, with More ❯

to customers, ensuring they derive maximum value from the iTrent system. Troubleshooting & Support: Lead the resolution of system issues and customer inquiries by following established procedures for system and incident management. Document all actions and outcomes to maintain a clear record of activities. Report Development: utilise various report-writing and data extraction tools to create insightful reports that aid … between various platforms and applications. Required Experience, Skills, and Knowledge: Substantial experience in the development and support of iTrent HR applications, with specific focus on the technical configuration and management of Payroll and Core HR modules. Advanced proficiency in Excel, with a demonstrated ability to handle and analyse large volumes of data effectively. Proven experience in business analysis, including … process mapping and requirements definition, to enhance system functionality and user experience. Strong background in database administration, with a solid understanding of data management principles. Excellent problem-solving capabilities in both technical and service delivery settings. utilise logic and sound processes to analyse information and develop effective solutions. Significant experience in managing competing customer support and project priorities, with More ❯

to prioritize risks and controls effectively. Strong communication skills to maximize buy-in and understanding. Data analysis skills with sound judgment on evidence. Experience in managing budgets and security incident management. Knowledge of security assessments, assurance activities, and compliance management. Operational responsibility for third-party management and change management. Leadership skills, including coaching, setting targets, and developing relationships More ❯

networking technologies (InfiniBand, RDMA, or similar). Familiarity with NVIDIA GPU technology, HPC architectures, storage solutions and high-performance file systems. Hands-on experience with monitoring tools and system management for large-scale infrastructure. Proficiency in Ansible and scripting (e.g., Python, Bash) to automate tasks and improve operational efficiency. Experience in a 24/7 support environment and incident More ❯