IT Desktop Support Engineer
- Hiring Organisation
- Red Top Resources Ltd
- Location
- SE1, Southwark, Greater London, United Kingdom
- Employment Type
- Permanent
- Salary
- £33000 - £35000/annum Pension, Private Medical
mobile devices, and peripherals. Troubleshoot and resolve incidents using remote support tools (e.g., SCCM, Intune, TeamViewer). Manage and maintain Active Directory, Microsoft 365, Teams, and Exchange Online environments. Administer endpoint security, patching, and compliance monitoring. Support audio-visual and telephony systems including Zoom and MS Teams. … Assist with Microsoft 365 administration and collaboration tools. Support remote and hybrid working technologies Helpdesk & ITIL Processes Operate within ITIL framework for incident, problem, and change management. Use ticketing systems to log, track, and resolve issues within agreed SLAs. Training & Documentation Deliver IT training and awareness sessions ...