London, South East, England, United Kingdom Hybrid / WFH Options
Mexa Solutions LTD
and 2nd line support basics nailed, and now you’re looking for a fully remote role where you can support a wide range of users, get involved in the Microsoft 365 stack, and keep sharpening your skills. This is your chance to join a well-established internal IT team, supporting both colleagues and external partners across the UK. You … Location : Fully remote (UK-based), ideally within reach of London, but flexible Variety : 1st and 2nd line support across a broad and modern tech environment Microsoft Stack : Get hands-on with Azure AD, SharePoint, Intune, OneDrive, Exchange, Teams, and more Team Culture : Supportive, collaborative, and focused on doing IT properly, not cutting corners Opportunity : Contribute to improvement … and external customers with 1st and 2nd line technical queries Managing user onboarding/offboarding, device setup (Autopilot), and account permissions (Azure AD) Troubleshooting across Windows 10/11, Microsoft 365, hardware, and mobile devices Administering and supporting M365 tools including SharePoint, OneDrive, Teams, and Exchange Online Using Intune to manage devices, pushing apps, enforcing security, and More ❯
and Cyber Essentials Plus Conduct root cause analysis (RCA) and document major incidents/problems Skills & Experience: Essential: Proficiency with Windows 11, macOS, Linux, and Office 365 Experience with Microsoft Azure, and Microsoft O365 services Solid understanding of Windows Server, Hyper-V and/or VMware iSCSI and file storage systems with clustering/failover capabilities Advanced networking … VPNs, and firewall technologies Practical experience with IT hardware/software installation and troubleshooting Familiarity with MicrosoftIntune, KANDJI, or other MDM tools Scripting skills (e.g., PowerShell) Backup systems (MS DPM, Azure backups) Strong documentation skills for policies, workflows, and reports Experience with ServiceDesk, JIRA, or other ticketing platforms Desirable: ITIL v4 Foundation MCSE/MCITP or More ❯
and onsite. Diagnose and resolve hardware, software, and network issues, escalating when necessary. Manage and maintain user accounts, permissions, and group policies in Active Directory. Provide technical support for Microsoft 365 applications, Windows OS, and mobile devices. Act as the first point of contact for service desk tickets, ensuring timely resolution and clear communication. Support hardware provisioning, setup, and … IT policies and procedures. Key Requirements Previous experience in a desktop support or IT service desk role providing 1st/2nd line support. Proficient in Windows 10/11, Microsoft 365, and Active Directory administration. Experience with common desktop hardware and peripherals, including troubleshooting and setup. Strong communication and customer service skills with a problem-solving mindset. Exposure to … Azure AD and endpoint management tools (e.g., Intune) is a plus. Familiarity with ITIL-based service delivery and ticketing systems (e.g., Jira, ServiceNow) is advantageous. If you're a reliable and enthusiastic Desktop Support Engineer looking to grow in a forward-thinking IT team, we’d love to hear from you More ❯
and onsite. Diagnose and resolve hardware, software, and network issues, escalating when necessary. Manage and maintain user accounts, permissions, and group policies in Active Directory. Provide technical support for Microsoft 365 applications, Windows OS, and mobile devices. Act as the first point of contact for service desk tickets, ensuring timely resolution and clear communication. Support hardware provisioning, setup, and … IT policies and procedures. Key Requirements Previous experience in a desktop support or IT service desk role providing 1st/2nd line support. Proficient in Windows 10/11, Microsoft 365, and Active Directory administration. Experience with common desktop hardware and peripherals, including troubleshooting and setup. Strong communication and customer service skills with a problem-solving mindset. Exposure to … Azure AD and endpoint management tools (e.g., Intune) is a plus. Familiarity with ITIL-based service delivery and ticketing systems (e.g., Jira, ServiceNow) is advantageous. If you're a reliable and enthusiastic Desktop Support Engineer looking to grow in a forward-thinking IT team, we’d love to hear from you More ❯
continuous improvement. Network & Client Systems Integration: Contribute to the overall design, installation, maintenance, and client integration with company networks. Identity and Account Management: Administer user and group management through Microsoft Office 365 and Exchange Online (mailbox and group management). Issue Documentation and Knowledge Sharing: Log maintenance activities, compile knowledge base entries, and document resolutions through the company's … internal ticketing and knowledge base systems. Video Conferencing Support: Diagnose and resolve video conferencing issues with Microsoft Teams, Zoom Rooms, and general A/V hardware. Client Support via Ticketing System: Use the internal ticketing system (Freshservice) to monitor, react to, and follow up on service tickets. Virtual Desktop Administration: Provide administration and troubleshooting support for virtual desktop environments … techniques. Active Directory, security groups, domain administration, and Azure integration. Systems including, but not limited to: Windows 11, Mac OS, iOS, Office 365, Google Workspace. Key applications such as Microsoft Office 365, Adobe Creative Suite, AutoCAD, and tax-related software (e.g., CCH Tax Suite). Hardware systems (modern Mac & Windows systems, mobile devices, Wyse/Dell Zero clients, etc. More ❯
their work, provide technical guidance in assisting them to fulfil their daily tasks and provide mentoring and on-job training. Devise and implement cost controls for office 365 and Microsoft Azure environments, ensuring Council ICT spend is kept to a minimum and get value for money. Participate in strategic discussion in your technical expertise area and help to formulate … ICT strategy, technology road maps and implement new services which are introduced by Microsoft. Provide third-level technical support for internal customers in all Microsoft technologies. Experience Familiar with IT industry standards, ITIL, ISO, IEC, etc and the principles embedded within them. Team Leading experience including managing teams workload Budget preparation experience and cost control Good interpersonal skills and … Production experience (circa 2000 plus users) in managing SCCM, InTune, EndPoint Manager and other end user device management technologies. Basic SharePoint development skills and experience in promoting Microsoft user collaboration tools within an organisation. More ❯
their work, provide technical guidance in assisting them to fulfil their daily tasks and provide mentoring and on-job training. Devise and implement cost controls for office 365 and Microsoft Azure environments, ensuring Council ICT spend is kept to a minimum and get value for money. Participate in strategic discussion in your technical expertise area and help to formulate … ICT strategy, technology road maps and implement new services which are introduced by Microsoft. Provide third-level technical support for internal customers in all Microsoft technologies. Experience Familiar with IT industry standards, ITIL, ISO, IEC, etc and the principles embedded within them. Team Leading experience including managing teams workload Budget preparation experience and cost control Good interpersonal skills and … Production experience (circa 2000 plus users) in managing SCCM, InTune, EndPoint Manager and other end user device management technologies. Basic SharePoint development skills and experience in promoting Microsoft user collaboration tools within an organisation. More ❯
our colleagues have come to know and love. Key responsibilities will include: Overseeing on-premise and cloud technologies, including file system and permissions management, device and software management via MicrosoftIntune, as well as identity and access management across platforms like Microsoft 365 Setting up and issuing hardware such as laptops and peripherals, overseeing equipment lifecycles … requirements for the role are: Either 1 year of experience in an IT-related role, a relevant Bachelor's degree, or an entry-level industry standard qualification (e.g., CompTIA, Microsoft, ITIL) Experience with Windows operating systems and Microsoft Office applications Experience administrating enterprise IT solutions, particularly in the areas of identity and access management, and file system administration … awareness to reflect on your own work and performance An interest in, and aptitude for, mastering unfamiliar systems and company processes Desired requirements for the role are: Experience with Microsoft 365, Azure Active Directory, Exchange Online, Admin Center, Endpoint Manager, Intune, and Defender for Endpoint Experience with cloud storage solutions Experience administering IT hardware, including procurement, configuration More ❯
out-of-hours support as needed for P1 incidents or critical changes. Professional Knowledge & Skills Essential: 3-5 years' experience managing IT operations or infrastructure teams. Strong knowledge of MicrosoftWindows OS, domain, and cloud services (Entra, O365). Proficiency in server hardware maintenance, diagnostics, and virtualisation (VMWare). Advanced networking (TCP/IP, DNS, DHCP, vLAN) and firewall … management (FortiGate). Experience administering MicrosoftIntune, EPM, and AWS services. Strong knowledge of security tools (Defender, Sentinel, Cloudflare). Scripting/DevOps experience (Visual Studio, AWS). Familiarity with Linux administration, backup technologies (e.g., Veeam), and storage (iSCSI, SAN). Experience working within data centre environments. Desirable: Advanced firewall knowledge and Linux administration. Experience with monitoring More ❯
IT Qualifications OR equivalent proven experience in a desktop support or IT helpdesk environment Proven experience in a similar desktop support or IT support role Good working knowledge of Microsoft technologies including Azure Active Directory/Entra ID, Intune (Endpoint Manager), Microsoft Defender, and the Microsoft 365 suite (Office, Teams, SharePoint, OneDrive) are essential Basic More ❯
through top-tier white glove support. Key Responsibilities: Monitor and respond to incoming incidents and service requests in a timely manner. Deliver technical support across multiple channels including email, Microsoft Teams, the service desk platform, and in-person interactions. Assist with onboarding and offboarding processes for user accounts and hardware deployment or recovery. Proactively maintain user devices, ensuring compliance … with company policies and standards. Create and maintain IT documentation in Atlassian Confluence, covering systems, solutions, and operational processes. Provide support for O365, Microsoft Entra, and other SaaS applications. Install and maintain a wide range of hardware and software to ensure optimal system performance. Strong hands-on experience with Windows operating systems, including troubleshooting and system maintenance. Proficiency with … macOS environments and support practices Capable of delivering both physical IT support (e.g., cable management, workstation setup) and technical troubleshooting. Foundational understanding of Active Directory and Microsoft Entra ID Experience working with the Microsoft 365 suite, including Teams, SharePoint, OneDrive, and Exchange. CompTIA A+ certified, with a solid grounding in hardware, software, and support fundamentals. Desirable (Non-Essential More ❯
Office 365 applications, including Outlook, SharePoint, OneDrive, Teams, and other related tools. Troubleshoot and resolve issues related to Office 365 functionality, permissions, and integration with other software. Work with Microsoft administrator to feedback on issues with endpoint configuration, Intune and Entra etc. Help Desk Assistance: Respond promptly to IT support requests from employees, Jira ITSM, or in … technologies. Suggest and implement improvements to optimise the performance of Office 365 applications. Skills and Experience: Proven experience providing IT support in a professional environment. In-depth knowledge of Microsoft Office 365 applications and their features. Strong troubleshooting skills and ability to analyze and resolve technical issues. Familiarity with Windows operating systems and hardware components. Excellent communication skills and … non-technical users. Customer-focused attitude with a passion for assisting users and solving problems. Strong organizational skills and ability to manage multiple tasks simultaneously. Relevant certifications such as Microsoft 365 Certified: Modern Desktop Administrator Associate or Microsoft 365 Certified: Teams Administrator Associate are a plus. What we can offer you: Opportunity to work in a close-knit More ❯
email, messaging, and collaboration platforms with our CIS team in London. You’ll work across Exchange (On-Prem and Online), Office 365, Azure AD, Intune, and key Microsoft 365 tools to keep our environment running smoothly, securely, and in line with compliance standards. The Role: Manage Exchange On-Prem and Online in a hybrid setup. Administer email … Active Directory (AD), Azure AD (AAD), and Entra ID. Set up and maintain Conditional Access policies and RBAC for secure authentication. Support DNS and DHCP services for connectivity Administer MicrosoftIntune for mobile device and application management Enforce security policies for corporate and BYOD devices Ensure system availability, security, and regulatory compliance (GDPR, SOX, PCI-DSS) Troubleshoot … Prem and Online), Office 365, and Email Security. Strong skills in PowerShell scripting and automation. Experience with Active Directory, Azure AD, Conditional Access, DNS, and DHCP. Expertise in managing Microsoft 365 services (SharePoint, OneDrive, Power Platform). Hands-on Intune experience for endpoint security Preferred Certifications: Microsoft 365 Certified: Enterprise Administrator Expert Microsoft Certified: Messaging More ❯
email, messaging, and collaboration platforms with our CIS team in London. You’ll work across Exchange (On-Prem and Online), Office 365, Azure AD, Intune, and key Microsoft 365 tools to keep our environment running smoothly, securely, and in line with compliance standards. The Role: Manage Exchange On-Prem and Online in a hybrid setup. Administer email … Active Directory (AD), Azure AD (AAD), and Entra ID. Set up and maintain Conditional Access policies and RBAC for secure authentication. Support DNS and DHCP services for connectivity Administer MicrosoftIntune for mobile device and application management Enforce security policies for corporate and BYOD devices Ensure system availability, security, and regulatory compliance (GDPR, SOX, PCI-DSS) Troubleshoot … Prem and Online), Office 365, and Email Security. Strong skills in PowerShell scripting and automation. Experience with Active Directory, Azure AD, Conditional Access, DNS, and DHCP. Expertise in managing Microsoft 365 services (SharePoint, OneDrive, Power Platform). Hands-on Intune experience for endpoint security Preferred Certifications: Microsoft 365 Certified: Enterprise Administrator Expert Microsoft Certified: Messaging More ❯
role will be responsible for implementing and maintaining robust security solutions across our Azure cloud infrastructure. You'll play a key role in ensuring compliance, hardening environments, and leveraging Microsoft's security tools to protect our systems and data. Key Responsibilities Security Architecture & Implementation Implement and maintain secure Azure architectures in line with best practices Develop and support cloud … security policies and technical standards Conduct security assessments, risk analysis, and contribute to security roadmaps Collaborate with teams to integrate security into CI/CD and cloud-native applications Microsoft Security Stack Configure and manage Microsoft Defender for Cloud, Defender for Endpoint, and Sentinel Deploy Microsoft Purview for compliance and information protection Manage Microsoft 365 Defender … Collaborate with our SOC and managed Sentinel provider on incident handling Compliance & Governance Help ensure compliance with ISO 27001, SOC 2, GDPR, and NIS2 Support configuration and monitoring in Microsoft Compliance Manager Maintain security documentation and assist in audit preparation Configure insider risk management, audit, and eDiscovery capabilities Track Secure Score and recommend improvements Incident Response & Monitoring Configure monitoring More ❯
Central London, London, United Kingdom Hybrid / WFH Options
Halian Technology Limited
mission is to provide innovative, reliable solutions that help students, teachers, and administrators succeed. As we continue to expand, we are looking for a Technical Analyst with expertise in MicrosoftIntune , mobile device management, and 2nd line support to join our dynamic IT team. Role Overview: As a Technical Analyst , you will provide critical support for our … mobile device management systems, specifically MicrosoftIntune, and assist in the deployment and maintenance of endpoint devices. You will play an essential role in managing, troubleshooting, and resolving escalated technical issues, ensuring seamless device management and patching processes across our organization. The role offers the flexibility of working remotely most of the week, with the opportunity to … collaborate in person 1-2 days per week at our Chelmsford or Cambridge locations. Key Responsibilities: Intune & Mobile Device Management: Deploy, configure, and manage mobile devices via MicrosoftIntune . Support the management of corporate devices, including Windows, iOS, and Android platforms. Troubleshoot and resolve complex mobile device management (MDM) issues. Maintain and update device More ❯
maintenance of the current IT estate. The role will be split between technical hands on work and managerial duties. This is a Windows centric, .NET environment fully deployed into Microsoft Azure. A deep technical understanding of Azure and Office 365 is a required. You will need to provide colleagues with fast and efficient access to business applications, communication and … external vendors and service providers The ideal candidate will have experience in managing technical infrastructure within a busy commercial environment including the following technologies: · Extensive experience architecting and managing Microsoft Azure and Microsoft 365 · A strong all-rounder with broad technical skills across multiple disciplines · Expertise in MicrosoftWindows Architecture (Cloud, Server, and Client) and network and … of network technologies, with experience managing and operating FortiGate firewalls · Proven experience with Active Directory/Azure AD, including patch and group policy management · Windows Server, Windows 11, and Microsoft Application Suite · Experience with adoption of Infrastructure-as-Code (IaC) utilising technologies such as Terraform and Ansible. · Mobile Device Management with ManageEngine and MicrosoftIntune · System More ❯
maintenance of the current IT estate. The role will be split between technical hands on work and managerial duties. This is a Windows centric, .NET environment fully deployed into Microsoft Azure. A deep technical understanding of Azure and Office 365 is a required. You will need to provide colleagues with fast and efficient access to business applications, communication and … external vendors and service providers The ideal candidate will have experience in managing technical infrastructure within a busy commercial environment including the following technologies: ·Extensive experience architecting and managing Microsoft Azure and Microsoft 365 ·A strong all-rounder with broad technical skills across multiple disciplines ·Expertise in MicrosoftWindows Architecture (Cloud, Server, and Client) and network and … of network technologies, with experience managing and operating FortiGate firewalls ·Proven experience with Active Directory/Azure AD, including patch and group policy management ·Windows Server, Windows 11, and Microsoft Application Suite ·Experience with adoption of Infrastructure-as-Code (IaC) utilising technologies such as Terraform and Ansible. ·Mobile Device Management with ManageEngine and MicrosoftIntune ·System More ❯
experience in a similar role are required. Qualifications/Expertise required: HNC/HND/Degree/professional technical qualification in a technical IT-related subject ITIL Foundation Certificate Microsoft Configuration Manager Azure AD and Intune Technical skills: Knowledge of Windows 11, MacOS, IOS/Android devices, multifunction printers, Active Directory, networking, SCCM and IntuneMore ❯
the following: A can-do attitude with a passion for making a difference. Strong problem-solving skills and meticulous attention to detail. Excellent communication and interpersonal abilities. Familiarity with Microsoft products and operating systems (Windows, Office365, etc.). Eagerness to learn from experienced IT professionals and work as part of a dynamic team. Experience working in a Helpdesk environment … each year to take over the festive period. Cutting-Edge Technology: Work with the latest and greatest technology, including Windows 11, Office365, Apple iPhones, MS Surface devices, MS Intune, AV equipment, Meraki WiFi access points and more. Cloud Technology: Gain valuable experience with VMWare, Windows Server, and MS Azure. Application Deadline: Sunday 20 July at 23:59 hours More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Ashdown Group
experience in IT support providing 1st & 2nd line remote and onsite BAU user support and maybe some project work. Core skills and experience will include: Windows 10 & 11 InTune, MDM & Entra ID Office 365, SharePoint & Teams Active Directory & Azure AD Some experience with cyber security & network monitoring This role is a hybrid role, split between the office in More ❯
project management tools (JIRA, Asana). Familiarity with software engineering tools (Github, Postman, Visual Studio Code). Understanding of APIs and Function Apps. Knowledge of Endpoint Configuration Management (Intune, JAMF, KACE). Quick learner, detail-oriented, and able to work independently or in teams. Strong organizational, analytical, and communication skills. Customer service-oriented and experienced with remote staff. More ❯
for power users. Act as the technical authority for on-premises Citrix VDI, including migration to Citrix Cloud. Design and implement a Windows 11 hybrid-joined build, utilizing Intune as the primary management system. Serve as the final escalation point for the desktop engineering team. Collaborate with Information Security teams to ensure compliance with security standards Develop and … deploy Azure AD-joined, Intune-managed, Autopilot Windows 10 desktop builds. Automate complex desktop provisioning and management processes using PowerShell, including: Virtual desktop provisioning and cluster placement. Detection and removal of unused virtual desktops. CPU right-sizing based on VMware usage statistics. Azure VDI deployment workflows. • Serve as the final escalation point for the desktop engineering team. • Collaborate … level and low-level solution design documentation (HLD/LLD). Knowledge of Azure AD, Autopilot, and VMware. Strong troubleshooting skills and ability to handle escalations effectively. Preferred Qualifications Microsoft and Citrix certifications (e.g., Microsoft Azure Solutions Architect, Citrix Certified Expert) are a plus. Experience with security and compliance in desktop infrastructure. Strong stakeholder management and cross-functional More ❯
On-Site IT Support Engineer Role: On-Site IT Support Engineer Industry: Sports/Entertainment Specialism(s): Microsoft Technical Support, Intune, Networking, Office365, Azure, Bespoke Applications, MacOS, IT Infrastructure Type: Contract, Inside IR35 Location: West London Pay Rate: £150 - £188 per day Duration: 3 Months Start Date: ASAP/Immediate On-Site IT Support Engineer CPS Group … on-site, user-facing IT Support Engineer * Strong working knowledge of IT infrastructure support (Windows 10/11, AD, Apple OSX/iOS, SCCM) * Proficient in using and administering MicrosoftIntune (deploying builds, policies and applications) * Experience supporting Apple Mac & iOS devices * Good networking support experience (patching, diagnosing connectivity issues) * Comfortable working with and supporting 3rd parties More ❯
on-call duties. Support technology for special events and webinars. Identify and escalate issues to leadership or other IT teams for resolution. Manage enterprise solutions across device management platforms (Microsoft, Apple, Android) and Microsoft O365. Design solutions using Intune, Azure, and JAMF. Troubleshoot WAN/LAN issues, including patch deployment and replication. Create support knowledge base … and problem management, using ITSM tools. Understanding of network concepts such as IP addressing, DNS, DHCP. Experience with device management tools like JAMF, Intune, SCCM. Proficiency with Microsoft 365 suite. Experience supporting large event platforms like GoTo Webinar, Teams Live Event. Additional Information At Experian, we celebrate individuality and foster a culture of diversity, equity, and inclusion. More ❯