26 to 28 of 28 Problem Management Jobs in London

role We are looking for a highly organised and proactive Service Transition Manager to join our Service Management team within the Digital, Data and Technology (DDaT) department at Natural Resources Wales (NRW) This pivotal role will lead the end-to-end transition of digital projects into live operational services … ensuring that all activities align with NRW's corporate project management methodologies and standards. You will play a critical part in ensuring that new or enhanced digital services are delivered smoothly, effectively, and with long-term sustainability in mind. As Service Transition Manager, you will work closely with project ...

continuous improvement of team documentation, knowledge bases and operational processes. Highlight recurring customer issues, product gaps and service deficiencies to Service Delivery, Product Management and Engineering teams to drive product and platform improvements. Lead and support operational readiness activities for new customer onboarding, product launches, platform enhancements and custom … minimise customer impact and ensure service stability. Identify opportunities to improve service reliability, operational efficiency and supportability through automation, process improvement and proactive problem management. Mentor and support less experienced team members through knowledge sharing, coaching and technical guidance. Maintain professional development through ongoing training and relevant industry certifications. ...

technology solutions (including Entra ID, Purview, Defender, Mimecast, Intune). - Strong experience in Cyber Essentials Plus delivery and maintenance. - Knowledge of ITIL process in management incident, Change and problem management. - Certifications (such as SC-200, SC-300, SC-400, CEH, CISSP) are desirable. Cyber Security Engineer - 6 Month ...