1 to 25 of 215 Root Cause Analysis Jobs in London

the operation and maintenance of regulatory reporting systems for financial institutions. This role focuses on ensuring stable system operation through continuous monitoring, rapid incident response (including on-call support), root cause analysis, and documentation. The ideal candidate will have experience in maintaining mission-critical systems and strong skills in SQL-based data analysis, particularly with Microsoft … Location: Central London (Hybrid) Position Overview This position supports the stable operation of regulatory reporting systems used by financial institutions. You will be responsible for system monitoring, incident response, root cause analysis, and providing comprehensive incident reports. The role requires attention to detail and a strong sense of ownership, as you will be supporting systems critical to … Respond to system incidents and provide both temporary and permanent solutions • Extract and analyse data using SQL (Microsoft SQL Server) • Analyse incidents using logs and DB traces to identify root causes • Prepare detailed incident reports, including root cause and preventative actions • Communicate with clients and internal stakeholders in both English and Japanese Must Requirements • Experience in IT More ❯

our client excellence and regulatory teams to interpret new requirements and how they can be accommodated into their Target Operating Models Leveraging analytics tools & core methods to assist with root cause analysis and identify opportunities for improvement Partnering with our technology engineers & data strategists on defining architecture strategies and controls Collaborating across teams to take designs into … the overall design of our strategy, processes and technology architecture and sharing this knowledge across Investment Operations Proven track record driving and successfully delivering complex, cross-function projects Strong root-cause analysis and creative problem-solving skills, coupled with the self-motivation and leadership to drive projects to completion Ability to consistently produce high quality project documentation … moving targets Demonstrated success collaborating, ability to influence without authority 7+ years experience PREFERRED QUALIFICATIONS Functional Architecture Design Business Process Re-Engineering Experience across a project lifecycle from scoping & analysis to delivery Degree in Operational Strategy Technical knowledge of financial service industry utilities At Wellington Management, our approach to compensation is designed to help us attract, inspire and retain More ❯

networks, ops and product teams on strategic IT initiatives. Assist with planning, management and resource allocation of inter-departmental projects alongside the company’s PM team. Oversee incident management, root cause analysis, and rapid resolution of system outages or performance degradation. Ensure compliance of company procedures such as change management, patch management and security and audit processes. … understanding of cybersecurity principles and experience implementing security measures in a regulated environment. Ability to coach, mentor, and upskill staff; develop career paths and ensure team resilience. Experience undertaking root cause analysis including prevention orientated solution reporting. Working experience with deployment tools (e.g. GitLab pipelines) and rollback strategies. Proficiency in managing bare-metal servers, virtualization platforms such More ❯

with development, networks, ops and product teams on strategic IT initiatives. Assist with planning, management and resource allocation of inter-departmental projects alongside the PM team. Oversee incident management, root cause analysis, and rapid resolution of system outages or performance degradation. Ensure compliance of procedures such as change management, patch management and security and audit processes. Assist … understanding of cybersecurity principles and experience implementing security measures in a regulated environment. Ability to coach, mentor, and upskill staff; develop career paths and ensure team resilience. Experience undertaking root cause analysis including prevention orientated solution reporting. Working experience with deployment tools (e.g. GitLab pipelines) and rollback strategies. Proficiency in managing bare-metal servers, virtualization platforms such More ❯

with development, networks, ops and product teams on strategic IT initiatives. Assist with planning, management and resource allocation of inter-departmental projects alongside the PM team. Oversee incident management, root cause analysis, and rapid resolution of system outages or performance degradation. Ensure compliance of procedures such as change management, patch management and security and audit processes. Assist … understanding of cybersecurity principles and experience implementing security measures in a regulated environment. Ability to coach, mentor, and upskill staff; develop career paths and ensure team resilience. Experience undertaking root cause analysis including prevention orientated solution reporting. Working experience with deployment tools (e.g. GitLab pipelines) and rollback strategies. Proficiency in managing bare-metal servers, virtualization platforms such More ❯

At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the … to meet their specific accounting and financial reporting requirements. Diagnose and troubleshoot technical issues related to the consolidation software, collaborating with internal development teams to ensure timely resolution. Perform root cause analysis for recurring issues and implement preventive measures. Utilise your strong accounting knowledge to assist clients in understanding and implementing consolidation best practices. Stay updated on … to work independently and as part of a team in a fast-paced environment. Familiarity with accounting standards (e.g., IFRS, GAAP) and financial reporting requirements. Preferred Skills Experience with root cause analysis and implementing preventive solutions. Previous involvement in software enhancement or feature validation. Capability to develop and deliver user training and documentation. Bilingual or multilingual abilities More ❯

scoring, and mitigation strategies. Communicate the status and impact of incidents clearly to all relevant stakeholders, working in collaboration with them to resolve and close down actions. Conduct thorough root cause analysis, host post-incident reviews, and ensure implementation and tracking of post-incident remedial actions for accountable stakeholders. Develop, maintain, and continuously improve the effectiveness of … complex, sometimes high-pressure situations and deliver the right outcomes for our business and customers. Experience with incident management technology and process automation to drive operational improvements. Expertise in root cause analysis, action tracking, and developing reporting to monitor progress and risk mitigation. Excellent stakeholder management and influencing skills, with the ability to maintain focus and accountability More ❯

activities include network engineering and troubleshooting, project management, mentorship of Technical Support Technicians, data cabling, systems administration in a variety of software and hardware environments, telecom/PBX administration, root cause analysis in problem solving, and assistance in managing the daily activities of the department. A willingness to relocate as career advancement opportunities throughout the company become … activities include network engineering and troubleshooting, project management, mentorship of Technical Support Technicians, data cabling, systems administration in a variety of software and hardware environments, telecom/PBX administration, root cause analysis in problem solving, and assistance in managing the daily activities of the department. A willingness to relocate as career advancement opportunities throughout the company become More ❯

activities include network engineering and troubleshooting, project management, mentorship of Technical Support Technicians, data cabling, systems administration in a variety of software and hardware environments, telecom/PBX administration, root cause analysis in problem solving, and assistance in managing the daily activities of the department. A willingness to relocate as career advancement opportunities throughout the company become … activities include network engineering and troubleshooting, project management, mentorship of Technical Support Technicians, data cabling, systems administration in a variety of software and hardware environments, telecom/PBX administration, root cause analysis in problem solving, and assistance in managing the daily activities of the department. A willingness to relocate as career advancement opportunities throughout the company become More ❯

the technical escalation point for complex or high-priority support issues within the UK. Troubleshoot and resolve client issues across InvestorFlow's Pulse, Portfolio, and Pipe product lines. Conduct root cause analysis and escalate bugs, enhancements, and outages to the appropriate internal teams. Monitor and drive regional support KPIs (e.g., SLA adherence, CSAT, article attachment rate). … experience Salesforce Administrator Certification (required). Proven experience in a client-facing technical support role with demonstrated ability to mentor peers or junior team members. Strong diagnostic, debugging, and root cause analysis skills. Excellent written and verbal communication skills in English. Familiarity with knowledge management and internal training best practices. Ability to prioritize and multitask in a More ❯

This is a key appointment and will require the individual to be technically strong with a critical engineering/data centre background. This position will get involved regularly with root cause analysis, fault rectification and act as the appointed Senior Authorised Person, for the operation of both Low and High Voltage equipment . The position will be … a mix of Hybrid working and travelling to sites around the M25 Role Profile: Senior Authorised Person for HV Root cause analysis/review of any technical faults Carrying out scenario and training with engineering staff Liaising with the clients to ensure excellent feedback and customer satisfaction Assisting and Organising with System shutdowns across sites Providing technical More ❯

Infrastructure Observability Engineer to lead the design, implementation, and continuous improvement of our client's enterprise observability platform. This role focuses on delivering comprehensive monitoring, event correlation, and impact analysis, demonstrating AIOps capabilities and tools such as BMC Helix Operations Manager. The ideal candidate will be passionate about improving access to infrastructure performance, automating operational intelligence, and reducing mean … time to resolution (MTTR) through intelligent alerting and root cause analysis. Key Responsibilities Own and evolve the enterprise observability strategy across all infrastructure tracks Design, implement, and support event management and impact analysis workflows using platforms such as BMC Helix Operations Manager Integrate and correlate data from multiple sources (e.g., 20+ monitoring systems) into a unified monitoring … Stack (ELK) Hands-on experience with BMC Helix Operations Manager, TrueSight, or similar enterprise monitoring platforms Solid understanding of AIOps concepts, including event correlation, noise reduction, anomaly detection, and root cause analysis Strong proficiency with scripting (e.g., Python, PowerShell, Bash) for automation and data handling Solid understanding of networking fundamentals Excellent problem-solving skills with the ability More ❯

managers and client facing teams to implement and work on requirements for the Group. As an ideal candidate, you have proven experience in a technical field, such as business analysis, software development, process automation and financial services. Purpose: Understand and document business requirements for process automation, support automation delivery, testing and release in Azure DevOps and provision environments in … low-code tools. Key responsibilities: Gathering requirements, gap analysis, root cause analysis and process definition Customer engagement, requirements capture and "as-is" and "to-be" processes Obtain a deep understanding of products and services to translate complex requirements for business and Aztec group alike Work with the Product Managers and Development Team Lead to identify and … undertake areas of analysis needed to deliver upcoming items on the roadmap Working as a bridge between the IT and the business Identifying business objectives and end-to-end processes to recommending technical solutions to improve operations Leading on scoping technical functionality and software development Analysing user stories and how applications should work from a technical standpoint Collaborating with More ❯

hybrid cloud, and developing and proposing solutions Analysing business problems resulting from the migration and adoption of hybrid cloud, and developing and proposing solutions Responsible for facilitating strategic business analysis activities to determine strategic customer requirements to drive Business Improvement, Business Change and technical Development. Scope and evaluate requests for BA support within the programme. Applies a wide range … of business analysis skills and techniques to create as-is and to-be use cases to support business and technical change. Investigate and solve a variety of complex problems, including Business Process Analysis, presenting options to stakeholders inside and outside the programme. Process design; creation of guardrails documents to support migration and outcome delivery. Conducting various business analyst … the programme requirements and priorities. Required qualification: Use of relevant methodologies and professional qualification such as CBAP, CCBA. ECBA. PMI-PBA Required experience: 6+ years' experience working in Business Analysis Experience using PESTLE analysis, business process modelling, root cause analysis, use case modelling Essential skills: Initiates and facilitates communication with a diverse set of senior More ❯

hybrid cloud, and developing and proposing solutions *Analysing business problems resulting from the migration and adoption of hybrid cloud, and developing and proposing solutions *Responsible for facilitating strategic business analysis activities to determine strategic customer requirements to drive Business Improvement, Business Change and technical Development. *Scope and evaluate requests for BA support within the programme. *Applies a wide range … of business analysis skills and techniques to create as-is and to-be use cases to support business and technical change. *Investigate and solve a variety of complex problems, including Business Process Analysis, presenting options to stakeholders inside and outside the programme. *Process design; creation of guardrails documents to support migration and outcome delivery. *Conducting various business analyst … the programme requirements and priorities. Required qualification: Use of relevant methodologies and professional qualification such as CBAP, CCBA. ECBA. PMI-PBA Required experience: *6+ years' experience working in Business Analysis *Experience using PESTLE analysis, business process modelling, root cause analysis, use case modelling Essential skills: *Initiates and facilitates communication with a diverse set of senior More ❯

hybrid cloud, and developing and proposing solutions *Analysing business problems resulting from the migration and adoption of hybrid cloud, and developing and proposing solutions *Responsible for facilitating strategic business analysis activities to determine strategic customer requirements to drive Business Improvement, Business Change and technical Development. *Scope and evaluate requests for BA support within the programme. *Applies a wide range … of business analysis skills and techniques to create as-is and to-be use cases to support business and technical change. *Investigate and solve a variety of complex problems, including Business Process Analysis, presenting options to stakeholders inside and outside the programme. *Process design; creation of guardrails documents to support migration and outcome delivery. *Conducting various business analyst … the programme requirements and priorities. Required qualification: Use of relevant methodologies and professional qualification such as CBAP, CCBA. ECBA. PMI-PBA Required experience: *6+ years' experience working in Business Analysis *Experience using PESTLE analysis, business process modelling, root cause analysis, use case modelling Essential skills: *Initiates and facilitates communication with a diverse set of senior More ❯

and compliance teams to implement and maintain governance policies across the hybrid cloud estate. Implement and maintain endpoint security features. • Provide technical leadership in incident and problem management, including root cause analysis and resolution planning. • Support project delivery by contributing to solution design, implementation, and documentation. • Manage a network of external technical vendors, set requirements, agree schedules … that work is completed to expected levels. o Administer and manage the organisations externally facing email system. o Assume lead role with incident management, diagnose and prioritise incidents, investigate root cause and implement resolutions. o Assume lead role with problem management, investigate patterns and trends and implement preventative measures. o Collaborate with service delivery leads to ensure uptime More ❯

leads Problem Management globally, you'll assist in the development and coordination of the effective functioning of problem management activities across MMCTech. We will count on you to: Determine root cause, resolution, and identify and recommend improvements that can be made to prevent recurrence. Analyse incident volumes and trends to identify process or technological improvements that will reduce … incidents to be resolved at lower support tiers. Conduct postmortem investigations on critical incidents, identify and recommend corrective action items, and create a business facing document detailing the incident, root cause, and steps for remediation. We will also look for you to help manage service relationships across MMCTech by chairing Problem Boards and other meetings that will review … regarding the progress of individual problems. Be flexible and willing to work longer hours or outside of regular working hours in the event of critical issues that require expedited root cause analysis. There may be a future requirement to work on a shift basis outside of the normal 9 to 5 schedule, and the role may also transition More ❯

provide an escalation point for the engineering support teams. Ensure appropriate structures and practices are in place to provide continuity of engineering support across the product portfolio. Participate in root-cause analysis and long-term remediation of production incidents. Advocate for operational excellence, to meet high availability and security standards. Knowledge & Experience Extensive experience leading software development … pressure and able to positively direct customers, colleagues and service partners when resolving service issues Passionate about quality and 'getting it right' Willing to pursue a problem through to root cause identification then back to a full solution. Attention to detail Self-aware individual able to critically appraise own strengths and weaknesses Our commitment to Diversity and Inclusion More ❯

and good product information. Within RBS, the World Wide Defect Elimination team strives to reduce the problems identified with the products. The team's primary role is to identify root cause, eliminate the defect and implement solutions to fix the issue permanently, thereby improving customer experience. The tasks handled by this group have a direct impact on customer … Leadership: Collaborate with cross-functional teams across finance, operations and supply chain to implement scalable solutions. Unblock teams to increase speed of delivery and ensure alignment on program goals. • Root Cause Analysis (RCA): Conduct deep dives into defects to identify systemic inefficiencies, leveraging frameworks like Upstream Defect Elimination (UDE). Influence technology decisions and external entity interactions … track record of delivering cross-functional initiatives. • Advanced data analytics skills, including proficiency in SQL and working with large datasets. • Financial acumen, with experience in cost modeling, volume driver analysis, and P&L metrics. • Demonstrated ability to influence senior stakeholders and communicate complex ideas effectively. Preferred Qualifications • Master's degree or MBA in Business, Finance, Operations, or a related More ❯

contributing the improvement of the Alloy product and Support processes. This role focuses on troubleshooting issues that range in complexity, crafting client-facing resources like Knowledge Base articles and Root Cause Analysis reports, and mentoring peers, all while demonstrating professionalism. By deepening product expertise and contributing the team during your tenure, the Senior Technical Support Engineer I … Deliver an outstanding customer experience within established service level agreements (SLAs) to all clients, including our largest Enterprise partners. Lead customer calls effectively, escalating issues appropriately when necessary. Identify root causes and provide clear solutions for customer problems using logs, system tools, and debugging methods. Expand product knowledge and technical skills through self-directed learning and embed program participation. … Contribute to client-facing Knowledge Base articles and internal documentation to fill knowledge gaps and provide clarity for recurring issues. Write client-facing Root Cause Analyses (RCAs) for incident resolution. Alloy operates on a 24/7 model. Ability to work a fixed shift that aligns to the hours of 9:00 AM to 6:00 PM UK More ❯

radio links, ensuring they are operational and stable before activating them as backup. Preventive Maintenance : Conduct routine inspections and maintenance on network equipment to prevent performance degradation and outages. Root Cause Analysis (RCA) : Assist in creating detailed RCA reports for network incidents, ensuring that every major incident is thoroughly analyzed and reported with clear preventive measures. Client … optic and wireless (radio) network systems. Ability to work with various networking equipment (routers, switches, firewalls) and perform preventive maintenance. Strong problem-solving skills with the ability to conduct root cause analysis. Familiarity with failover systems and manual failover procedures. Soft Skills : Excellent communication skills to interact with both technical and non-technical stakeholders. Strong organizational skills with More ❯

Design and scale a highly productive, shift-based data collection function operating across sites and time zones Define and track operational KPIs (e.g. OEE, data per shift, session quality, root cause downtime) Build dashboards and reporting systems to provide visibility at all levels—from operators to executives Set aggressive but achievable performance targets and drive continuous improvement against … execution rhythms Embed Lean principles and problem-solving tools into the daily workflow (e.g. kaizen, A3, PDCA) Empower shift leads and operators to identify inefficiencies and implement improvements Ensure root cause analysis and corrective action processes are used to address recurring issues Partner with Engineering & ML Teams Work with engineering teams to understand data requirements and collection More ❯

Design and scale a highly productive, shift-based data collection function operating across sites and time zones Define and track operational KPIs (e.g. OEE, data per shift, session quality, root cause downtime) Build dashboards and reporting systems to provide visibility at all levels—from operators to executives Set aggressive but achievable performance targets and drive continuous improvement against … execution rhythms Embed Lean principles and problem-solving tools into the daily workflow (e.g. kaizen, A3, PDCA) Empower shift leads and operators to identify inefficiencies and implement improvements Ensure root cause analysis and corrective action processes are used to address recurring issues Partner with Engineering & ML Teams Work with engineering teams to understand data requirements and collection More ❯

improvement across a growing and forward-thinking firm. Key Responsibilities: - Contribute to audit quality initiatives and drive best practices across the firm. - Conduct audit cold file reviews and support root cause analysis. - Monitor developments in audit regulation and ensure firm-wide compliance. - Support the evolution of internal methodologies, policies, and procedures. - Assist with internal audit and assurance projects … quality through collaboration with partners, managers, and senior stakeholders. Ideal Candidate: - Strong recent experience in audit within a UK professional services firm. - Solid understanding of ISAs, audit regulation, and root cause analysis methodology. - Practical experience conducting audit file reviews is highly desirable. - Strong communication skills and ability to build trust with senior stakeholders. - Organised, detail-oriented, and More ❯