1 to 25 of 505 Root Cause Analysis Jobs in London

asset management solutions we support and in how we support them. Internally, this means applying AI and automation to accelerate defect diagnosis, root cause analysis, regression testing, and release validation, and building the reusable accelerators, intelligent agents, knowledge assets, and automation frameworks that improve consistency and productivity … defects that earlier support lines cannotDiagnose issues spanning the application front end, configuration, integrations, and underlying data, working within agreed client SLAsLeverage AI-assisted analysis to support incident triage and defect recurring patterns across defectsLead root cause analysis on major incidents and convert trend analysis ...

designs and guidance to the Database Operations team. Take responsibility for the implications and impact of technical design decisions. Resolve performance issues and support root cause resolution. Perform thorough impact analysis for assigned database infrastructure activities and understand their effect on business operations. Respond to issues … infrastructure, administration, maintenance, design, and related technologies. Proven ability to troubleshoot database connectivity, infrastructure, and performance issues across multiple operating environments. Ability to perform root cause analysis and impact analysis for database-related issues. Experience installing, upgrading, testing, and monitoring database infrastructure and equipment. Ability ...

Software Engineer to join our UK Production Support team. Your primary focus will be supporting our live client environments, investigating complex technical issues, performing root cause analysis, and working closely with development teams to drive resolution. You'll play a critical role in ensuring the stability, performance … reliability of GBST's wealth management platforms. Your day-to-day may include: Investigating and resolving complex production incidents across client environments. Performing root cause analysis and providing detailed technical findings to development teams. Analysing application, infrastructure and integration logs to identify system issues and performance bottlenecks. ...

enabled operations and automation. NOC Engineers actively design, build, and maintain intelligent tooling using Claude Code, Python, and APIs to modernize alerting, accelerate root cause analysis, reduce mean time to repair (MTTR), and eliminate repetitive operational work. A strong understanding of API-driven automation is a core … troubleshooting. Extend and finetune the monitoring stack to onboard new devices and data sources, including custom metrics, collectors, and dashboards. Build tooling that strengthens root cause analysis, predictive monitoring, and data‐driven operational decision‐making within the NOC. Packet Analysis & Problem Management – 10% Respond to customer ...

others achieve their goals. In short, We Enable Possibility. Key Tasks and ResponsibilitiesEnd to End Ownership of the Data Quality Issue Lifecycle: Oversee triage, root‐cause analysis, assignment, resolution, and closure of data issues. Ensure SLAs are met, blockers escalated, and stakeholders updated. Maintain a clear … business colleagues. Stakeholder confidence: comfortable leading conversations and challenging assumptions constructively. Organised and structured, with the ability to manage multiple concurrent issues. Skilled in root‐cause analysis methods (e.g., 5 Whys, Fishbone, data lineage mapping).Ability to guide offshore teams and ensure consistent quality of work. Understanding ...

achieve their goals. In short, We Enable Possibility. Key Tasks and Responsibilities End to End Ownership of the Data Quality Issue Lifecycle: Oversee triage, root‐cause analysis, assignment, resolution, and closure of data issues. Ensure SLAs are met, blockers escalated, and stakeholders updated. Maintain a clear … business colleagues. Stakeholder confidence: comfortable leading conversations and challenging assumptions constructively. Organised and structured, with the ability to manage multiple concurrent issues. Skilled in root‐cause analysis methods (e.g., 5 Whys, Fishbone, data lineage mapping). Ability to guide offshore teams and ensure consistent quality of work. ...

Bash to reduce manual intervention and improve service reliability. SQL and Data Warehouse Operations Write, optimize, and troubleshoot SQL queries for data validation, root cause analysis, and report troubleshooting. Support and maintain data warehouse environments such as Azure Synapse Analytics, SQL Server/Azure SQL DB, Snowflake … slow-running queries and data load failures. Issue Investigation & RCA Investigate job failures and performance issues across data pipelines, ML endpoints, and dashboards. Perform root cause analysis and provide short‐term and long‐term solutions. Develop and implement self‐healing automation for recurring failures. Service Operations & Support ...

Azure. You’ll act as a senior escalation point for L2 and L3 incidents, diagnosing issues across infrastructure, applications and middleware while driving root-cause analysis and permanent resolutions. This is a highly technical role requiring strong production operations experience, confident incident leadership and the ability … Azure. • Performing hands-on RHEL administration, including hardening, patching, performance tuning and troubleshooting. • Acting as an escalation point for L2 and L3 incidents. • Leading root-cause analysis and implementing permanent fixes for recurring issues. • Supporting Java and Spring Boot microservices in production environments. • Diagnosing JVM issues relating ...

complex tasks, exercising independent judgment to apply deep technical expertise across projects.You'll partner with engineering and business teams to drive issue resolution and root cause analysis (RCA), bringing strong organizational and cross-disciplinary communication skills. A growth mindset is key — you'll continually look for opportunities … efficiency and effectiveness improvements. Responsibilities Triage, troubleshoot, and prioritize incidents based on business impact; devise and implement mitigation steps to unblock the business. Conduct root cause analysis, log defects, and collaborate with engineering teams to prioritize fixes. Participate in on-call rotations and support non-standard hours ...

vendor for both core product and custom code escalations and support Lead rapid resolution of major incidents (P1/P2) and conduct post-incident Root Cause Analysis (RCA) to implement preventative fixes Oversee the integration of Blue Yonder applications with external systems and third-party software Identify … Console Management (AWS or Azure) Demonstrated experience leading large IT/software projects using Agile or iterative methodologies, managing incident escalations (ITIL), and conducting Root Cause Analysis Excellent communication skills with the ability to translate complex technical concepts for non-technical business stakeholders and cross-functional teams ...

alignment and technical consistency. Combining rigorous analytical depth with confident customer-facing communication, you will conduct system-level testing, drive rapid design iterations through root-cause failure analysis, and interface directly with customer stakeholders. The day-to-day Drive systems engineering execution across the entire V-cycle … design, integration, verification, validation, and release), with an emphasis on software systems. Plan and execute system-level testing; analyse complex test data and lead root-cause analysis on failures and anomalies to steer rapid design iterations. Collaborate daily across multi-disciplinary engineering tracks - partnering closely with software ...

Security infrastructure, identifying and investigating faults or anomalies Troubleshoot Network and Security infrastructure issues, using logs, monitoring tools, packet captures to identify the root cause Manage client onboarding, client access requests and decommissioning requirements Liaise with telecommunication and network service providers to troubleshoot leased lines, circuits and connectivity … support live exchange platforms during operational hours Create and maintain high-quality documentation of the Network and Security infrastructure Participate in incident investigation and root‐cause analysis, escalating issues where appropriate Support internal teams requirements when requested Contribute to the delivery of network and security projects, with ...

Resilience, Operational Resilience, Incident Management, Problem Management, Change Management, ServiceNow, Business Continuity, Disaster Recovery, Stakeholder Management, Financial Services, Cloud (AWS/Azure/Oracle), Root Cause Analysis, Regulatory Compliance, DORA, KPI/SLA Management, Release Management, Business Impact Analysis, Senior Leadership, ITIL 4, ISO22301, ISO/… platform, delivering high-quality MI, dashboards and executive-level reporting on KPIs, SLAs and riskDesign and manage the Technology Resilience framework, including business impact analysis, Disaster Recovery exercises (cyber-attack, ransomware, infrastructure failure scenarios) and Business Continuity PlansLead major incident response and postmortem/root cause processes ...

oversight of member user administration, OMS integration support, and trade lifecycle issues for both the MTF platform and trading desk, with a focus on root-cause analysis and preventative improvements.The successful candidate should possess a positive 'can-do' attitude and an intuitively high level of customer service … with a proven ability to lead and mentor.**Role Responsibilities*** Act as technical lead and primary escalation point for complex application support issues, driving root-cause analysis and resolution across the trading platform* Lead and mentor junior engineers, fostering technical growth and ensuring knowledge transfer within ...

oversight of member user administration, OMS integration support, and trade lifecycle issues for both the MTF platform and trading desk, with a focus on root-cause analysis and preventative improvements. The successful candidate should possess a positive ‘can-do’ attitude and an intuitively high level of customer … with a proven ability to lead and mentor. Role Responsibilities Act as technical lead and primary escalation point for complex application support issues, driving root-cause analysis and resolution across the trading platform. Lead and mentor junior engineers, fostering technical growth and ensuring knowledge transfer within ...

oversight of member user administration, OMS integration support, and trade lifecycle issues for both the MTF platform and trading desk, with a focus on root-cause analysis and preventative improvements. The successful candidate should possess a positive 'can-do' attitude and an intuitively high level of customer … along with a proven ability to lead and mentor. Role ResponsibilitiesAct as technical lead and primary escalation point for complex application support issues, driving root-cause analysis and resolution across the trading platformLead and mentor junior engineers, fostering technical growth and ensuring knowledge transfer within the teamDesign ...

planning to ensure metrics, alerting, logging, automation, resiliency, capacity, and performance needs are built in from the start. Use approved AI tools to accelerate root-cause analysis, log and trace investigation, runbook drafting, post-incident analysis, test scaffolding, and documentation. Continuously develop AI skills relevant … across teams to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test acceleration, release readiness, incident/root-cause analysis), while establishing measurable validation standards (secure coding, peer review, automated testing) and promoting reuse of proven patterns and automation within ...

planning to ensure metrics, alerting, logging, automation, resiliency, capacity, and performance needs are built in from the start. Use approved AI tools to accelerate root-cause analysis, log and trace investigation, runbook drafting, post-incident analysis, test scaffolding, and documentation. Continuously develop AI skills relevant … across teams to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test acceleration, release readiness, incident/root-cause analysis), while establishing measurable validation standards (secure coding, peer review, automated testing) and promoting reuse of proven patterns and automation within ...

Delivering against SLIs, SLOs and managing error budgets for core services Implementing standards for availability, latency, performance, capacity, and scalability Leading and contributing to root‐cause analysis and major incident reviews Supporting a blameless post‐mortem culture with clear action tracking Defining and implementing SRE practices, tooling … ITSM practices and platforms such as ServiceNow Experience operating in ISO 27001 or similar regulated environments Business & Interpersonal Skills Experience contributing to incident response, root‐cause analysis and continuous improvement Ability to influence without direct authority and challenge the status quo Comfortable working with security, architecture, product ...

with business, risk, quant, data and control functions to deliver robust, enterprise-grade solutions. You will support technical delivery across development, DevOps, QA, business analysis and production support groups, ensuring platform improvements translate into stronger production stability, better compute utilisation, more reliable lower-lane execution, improved batch observability, data … quality through robust regression testing, release readiness, environment governance and risk-based change control, reducing avoidable incidents and increasing delivery confidence. Introduces incident management, root cause analysis and remediation, ensuring lessons learned are converted into durable engineering, testing or process improvements. Introduce engineering teams through the improvement ...

stability, reduce effort and enhance client experience Provide mentoring, training and technical oversight for IC1 and IC2 engineers Contribute to internal documentation, playbooks and root cause analysis reports, with a focus on accuracy and knowledge sharing Support both hosted and self-managed deployments of Vault, collaborating with … experience in technical support, cloud infrastructure or SRE/DevOps roles, ideally within high-scale, client-facing environments Deep experience with incident management, root cause analysis and production troubleshooting Strong Linux systems knowledge, including filesystems, networking and system internals Programming skills in Golang and Python and experience ...

Ansible Experience building and managing CI/CD pipelines using GitLab CI/CD, GitHub Actions, Jenkins or similar Experience with incident response, root cause analysis and driving improvements to the reliability and performance of production systems Commercial experience with Microsoft Azure or another major cloud platform … Linux-based production environments Build and improve containerised environments using Docker and Kubernetes Diagnose complex infrastructure, networking and performance issues, supporting incident response and root cause analysis Develop automation, Infrastructure as Code and CI/CD processes to improve engineering efficiency and reliability Implement and enhance monitoring ...

self-service capabilities and better engineering workflows. Participate in on-call rotations supporting production services and lead technical incident response during major incidents. Drive root cause analysis and ensure meaningful preventative actions are delivered after incidents. Improve operational readiness through runbooks, playbooks, automation and clear production support … deployment automation. – Essential Strong understanding of monitoring, observability, telemetry, SLOs, SLIs and error budgets. – Essential Experience participating in on-call, incident management and root cause analysis processes. – Essential Ability to write production-quality code and automation in languages such as Python, Go, – Essential Java or similar-– Essential ...

Integration and Continuous Deployment (CI/CD) pipelines.* Mentorship & Backlog Support: Mentor other QEs on automation best practices and proactively support automation backlog efforts.* Root Cause Analysis: Put on your detective hat to investigate bugs, performing deep root-cause analysis and diving straight into ...

problems, risks, and service-improvement initiatives across assigned client environments. The Service Management Analyst will lead ITIL-aligned Incident and Problem Management activities, facilitate Root Cause Analyses, support Major Incident Management events, monitor client service health, and partner across Service teams to ensure issues are resolved thoroughly … outstanding actions, and backlog-reduction initiatives Identify recurring incidents, trends, and systemic issues that require Problem Management and coordinate the appropriate follow-through Facilitate Root Cause Analyses, ensuring technical contributors provide complete findings and documentation meets internal and client-ready quality standards Support Major Incident Management activities ...