101 to 125 of 218 Root Cause Analysis Jobs in London

quality support service to the UK offices by resolving incidents/requests in a timely fashion remotely or in person. To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service as soon as possible. Install, configure, upgrade and support hardware such as but not limited to laptops … systems, and mobile devices (BlackBerry and iOS) preferred. Familiarity with Windows administration and networking. The Candidate Specific responsibilities shall include but are not limited to: Performing call and ticket analysis to ensure that all customer contacts are documented, and information related to an incident or service request, from the time reported until resolved, is included and tickets meet or … to spot trends and actively working with teams across IT to affect lasting fixes to problems. Being the main point of contact for technical escalations as well as ensuring root cause analysis is completed when required. Managing the IT Co-ordinator to oversee the maintenance of accurate and up to date equipment inventories, routinely performing audits to More ❯

retrofit planning and compliance. Key Responsibilities * Design and execute data tests to improve data quality and integrity. * Profile and analyse data to identify and resolve anomalies and errors. * Lead root cause analysis and data improvement initiatives. * Support retrofit planning using asset data and analytical tools. * Ensure compliance with statutory and regulatory data requirements. * Deliver monthly, quarterly, and More ❯

Minimum 5 years of experience in managing Application Support supports teams in regulated environments. -Experience in managing incidents, business impact and risk assessments, crisis management (P1 and P2 incidents), root cause analysis, and change coordination. -Strong technical knowledge of Microsoft technologies, including C#, SQL, IIS, and .NET Core. -Experience with Azure, Docker, AKS, and modern cloud-based More ❯

Minimum 5 years of experience in managing Application Support supports teams in regulated environments. -Experience in managing incidents, business impact and risk assessments, crisis management (P1 and P2 incidents), root cause analysis, and change coordination. -Strong technical knowledge of Microsoft technologies, including C#, SQL, IIS, and .NET Core. -Experience with Azure, Docker, AKS, and modern cloud-based More ❯

excellence across cloud platforms (Azure), global networks (WAN/LAN/VPN), and M365 services (Exchange Online, Teams, SharePoint). * Serve as an escalation point for infrastructure incidents, leading root cause analysis and resolution. * Own IT Disaster Recovery coordination, readiness, and documentation. * Champion ITIL-based practices (incident, change, configuration) to improve service reliability. * Manage outsourced infrastructure partners More ❯

security frameworks (NIST and Cyber Essentials) • Ability to lead and manage third party providers • Strong understanding of incident response processes and methodologies including leading and managing incidents • Lead on root cause analysis, providing relevant documentation including recommendations • indemonstrable experience of implementing a robust and trustworthy security configuration for various devices, ensuring that all security protocols are effectively More ❯

security frameworks (NIST and Cyber Essentials) • Ability to lead and manage third party providers • Strong understanding of incident response processes and methodologies including leading and managing incidents • Lead on root cause analysis, providing relevant documentation including recommendations • indemonstrable experience of implementing a robust and trustworthy security configuration for various devices, ensuring that all security protocols are effectively More ❯

excellence across cloud platforms (Azure), global networks (WAN/LAN/VPN), and M365 services (Exchange Online, Teams, SharePoint).* Serve as an escalation point for infrastructure incidents, leading root cause analysis and resolution.* Own IT Disaster Recovery coordination, readiness, and documentation.* Champion ITIL-based practices (incident, change, configuration) to improve service reliability.* Manage outsourced infrastructure partners More ❯

management.* Provide expert guidance on cloud security (AWS, Azure, GCP) and container security (Docker, Kubernetes).* Develop and enforce security policies, standards, and best practices.* Lead incident response and root cause analysis for security-related issues.* Mentor and train teams on DevSecOps principles and tools. Candidates will ideally show evidence of the above in their CV in More ❯

support services. Understand our platform, cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations. Manage and resolve all issues. Experience assessing, troubleshooting, resolving and providing root cause analysis for ServiceNow Product issues Manage customers' expectations and experience in a way that results in high customer satisfaction Maintain technical expertise in assigned areas of More ❯

recovery plans Wind-Down Planning : Maintain and regularly update the company's wind-down plan, ensuring compliance with recovery and resolution regulations Incident Reporting & Management : Oversee incident reporting, conduct root cause analysis, and ensure timely and accurate regulatory submissions Audit Collaboration : Manage internal and external audits, align risk controls with audit recommendations, and facilitate audit processes Regulatory More ❯

security frameworks (NIST and Cyber Essentials) • Ability to lead and manage third party providers • Strong understanding of incident response processes and methodologies including leading and managing incidents • Lead on root cause analysis, providing relevant documentation including recommendations • indemonstrable experience of implementing a robust and trustworthy security configuration for various devices, ensuring that all security protocols are effectively More ❯

OLAs). Client Relationship Management: Develop and maintain strong relationships with clients, handling their expectations and resolving any issues promptly. Service Improvement: Identify and rectify service delivery issues, conduct root cause analysis, and implement service improvement plans. CSI: Accountable for the closure for all CSI related topics. Accountability for Customer : Accountable for the resolution of concerns, issues More ❯

OLAs). Client Relationship Management: Develop and maintain strong relationships with clients, handling their expectations and resolving any issues promptly. Service Improvement: Identify and rectify service delivery issues, conduct root cause analysis, and implement service improvement plans. CSI: Accountable for the closure for all CSI related topics. Accountability for Customer : Accountable for the resolution of concerns, issues More ❯

mitigation strategies. Develop and deliver real-time risk dashboards and MI for senior leadership and governance committees. Conduct control testing and assurance activities on design and operational effectiveness. Drive root cause analysis of operational incidents and ensure control enhancements are implemented. Collaborate with internal audit, compliance, and technology on cross-functional risk initiatives. Prepare high-quality risk More ❯

projects and building custom tools. Key job responsibilities Technical Support and Problem Resolution Diagnose and resolve complex production software issues across multiple products and services. Perform comprehensive troubleshooting and root cause analysis for technical challenges. Provide timely and effective support through ticket management and customer communication. Software Development and Maintenance Develop and implement operational tools and automation More ❯

. You will own and build large scale backend systems and micro-services. You will design, develop, and deliver powerful server-side applications in a highly dynamic environment, where root cause analysis and rapid problem-solving are required. TASKS Build robust and scalable software in Node.js , Python or Go Design and create (micro)services and system architecture More ❯

5+ years of successful experience in a similar DX/DevOps/SRE role. • Proficiency in software development (Python, Go ) and programming best practices. • Exposure to site reliability engineering: root cause analysis, in-production troubleshooting, on-call rotations ) • Exposure to infrastructure management: CI/CD, containerization, orchestration, infra-as-code, monitoring, logging, alerting, observability ). • Technical product More ❯

to you and the team - Demonstrate expertise in handling end to end data execution process related to labelling the tasks and be less dependent on work instructions - Contribute to root cause analysis, identify error patterns and identify solutions to improve quality of labelling tasks - Responsible for identifying day-to-day process and operational issues in SOP, tools More ❯

and resolve incidents to ensure business continuity. Lead troubleshooting efforts for critical incidents across LAN/WAN, wireless, and hybrid environments. Collaborate with cross-functional teams for issue escalation, root-cause analysis, and resolution. What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package More ❯

Monitor, assess, and communicate the impact of regulatory developments and advise business leads. Design and enhance second-line assurance frameworks and MI/reporting dashboards. Investigate complex breaches, lead root cause analysis, and coordinate remediation. Represent compliance in internal working groups and regulatory conversations. Deliver compliance training sessions and act as SME on key topics (e.g. AML More ❯

MARY UNIVERSITY OF LONDON Employer SOLIRIUS LTD Vacancy Description As a DevOps Engineer degree apprentice, you'll learn how to be accountable for the undertaking and completion of the analysis of software engineering business issues for either the entire requirement or subset thereof dependent on complexity and/or scope size You'll be instrumental in implementing Solirius' data … understood and correctly used You'll facilitate ongoing support of our data solutions or part thereof, dependent on complexity and technology, e. g. by troubleshooting, reverse engineering and conducting root cause analysis As a DevOps Engineer degree apprentice, you'll learn how to apply engineering principles to all stages of the software development process, from requirements, analysis More ❯

accuracy. • Develop robust key performance metrics reporting on invoicing, on time in full delivery and unreserved orders to drive improved process and vendor performance to highest standards • Perform spend analysis based on a variety of relevant information, identify opportunities for efficiency gains and cost savings, and present business case and recommendations to internal business partners. • Work closely with Demand … Planning to create purchasing plan and make recommendations on strategies and inventory decisions. • Drive continuous improvements in supply chain; performing root-cause analysis in any areas of significant failures (e.g stock-in %, high backlog, overstock inventory, vendor delays) in a timely manner. • Keep ownership and resolve complex data problem solving set by performing data cleansing, data validation More ❯

Shift seamlessly between urgent escalations and long-term strategic work, using judgment to focus your efforts where they'll have the most impact. Analyze data to detect trends, discover root causes, and support decision-making around product fixes or support enablement. Create and maintain documentation, build training materials, and enable lower-tier support teams to handle more technically complex … Experience & Skills 4-5 years of experience in technical support or similar roles (SaaS/B2B preferred). Strong troubleshooting skills and critical thinking. Experience performing bug investigations and root cause analysis, and communicating findings to both technical and non-technical audiences. Solid understanding of APIs (GraphQL is a plus), authentication protocols (OAuth, SAML), and software integrations. More ❯

Shift seamlessly between urgent escalations and long-term strategic work, using judgment to focus your efforts where they'll have the most impact. Analyze data to detect trends, discover root causes, and support decision-making around product fixes or support enablement. Create and maintain documentation, build training materials, and enable lower-tier support teams to handle more technically complex … Experience & Skills 4-5 years of experience in technical support or similar roles (SaaS/B2B preferred). Strong troubleshooting skills and critical thinking. Experience performing bug investigations and root cause analysis, and communicating findings to both technical and non-technical audiences. Solid understanding of APIs (GraphQL is a plus), authentication protocols (OAuth, SAML), and software integrations. More ❯