126 to 150 of 314 Root Cause Analysis Jobs in London

European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of … products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating systems, office suite -TCP/IP, basic networking skills -Root cause analysis and remediation Technologies -Windows 7 -Office 2013 -Xenapp published applications, support -Desktop hardware, laptops, Blackberry's deployments Citrix The salary for this role will be More ❯

will also play a key leadership role, supporting and guiding our operational team, helping to build capability, and developing enhanced reporting frameworks that provide deep insights into trends and root causes. You'll be central to evolving our data-driven approach, using reporting to inform proactive improvements across our customer journey and operational performance. Who you are Experience … rules, FOS processes, and broader financial regulatory frameworks. Problem-Solver: Proven ability to dissect complex cases, conduct thorough investigations, and apply sound judgement to drive fair customer outcomes. Reporting & Analysis: Experience in building, enhancing, and interpreting operational and complaints MI, spotting trends and making data-led recommendations. Communicator: Outstanding written and verbal communication skills, with the ability to manage … sensitive and high-pressure conversations both internally and externally. Analytical: Strong analytical mindset with excellent attention to detail, capable of identifying patterns, conducting root cause analysis, and implementing improvements. What you'll be doing Team Leadership & Support: Act as a senior figure within the operational team, providing day-to-day guidance, coaching, and support to drive effective More ❯

join a small, agile team responsible for both functional and technical aspects of application support, working across two instances of Murex (v2.11 and v3.1). This includes incident resolution, root cause analysis, server-side troubleshooting, and engagement with global teams on system enhancements and migrations—including the move toward Murex Cloud (MX.3 SaaS) . Key Responsibilities: Provide … functional, and infrastructure-related issues Support the full trade lifecycle, including pricing, PnL, and risk modules Collaborate directly with front-office traders and business stakeholders Perform application restarts, log analysis, and server-level diagnostics Participate in weekend and on-call support (ad hoc, with future move to rota) Contribute to automation and tooling improvements Required Skills & Experience: Must have More ❯

join a small, agile team responsible for both functional and technical aspects of application support, working across two instances of Murex (v2.11 and v3.1). This includes incident resolution, root cause analysis, server-side troubleshooting, and engagement with global teams on system enhancements and migrations—including the move toward Murex Cloud (MX.3 SaaS) . Key Responsibilities: Provide … functional, and infrastructure-related issues Support the full trade lifecycle, including pricing, PnL, and risk modules Collaborate directly with front-office traders and business stakeholders Perform application restarts, log analysis, and server-level diagnostics Participate in weekend and on-call support (ad hoc, with future move to rota) Contribute to automation and tooling improvements Required Skills & Experience: Must have More ❯

join a small, agile team responsible for both functional and technical aspects of application support, working across two instances of Murex (v2.11 and v3.1). This includes incident resolution, root cause analysis, server-side troubleshooting, and engagement with global teams on system enhancements and migrations—including the move toward Murex Cloud (MX.3 SaaS) . Key Responsibilities: Provide … functional, and infrastructure-related issues Support the full trade lifecycle, including pricing, PnL, and risk modules Collaborate directly with front-office traders and business stakeholders Perform application restarts, log analysis, and server-level diagnostics Participate in weekend and on-call support (ad hoc, with future move to rota) Contribute to automation and tooling improvements Required Skills & Experience: Must have More ❯

willing to roll up their sleeves as it is a very busy environment. The role can be aligned either as a contract or permanent role! Role Scope: Perform business analysis for Regulatory Reporting as required by the firm in terms of software solutions and their subsequent implementation or change. Experience with regulatory reporting requirements for commodities trading including Physical … Power and Gas. Project lifecycle covering business requirements analysis, functional specification of changes, testing as required and support of UAT. Data analysis as required to support business analysis, such as lineage mapping of attributes from database schemas to reporting outputs. Typical transaction reporting regulations but not limited to REMIT, MiFID2 & EMIR. Becoming familiar with, and conduct further … analysis of, existing applications and processes in line with the requirements of the project assignment. Assist the Regulatory Reporting Manager with Project Documents and subject matter expertise. Responsibilities: Conduct business analysis on REMIT reporting requirements to ensure full regulatory compliance. Business Requirements elicitation, documentation and explanation, working closely with business stakeholders and project colleagues. Production of Functional Specification More ❯

willing to roll up their sleeves as it is a very busy environment. The role can be aligned either as a contract or permanent role! Role Scope: Perform business analysis for Regulatory Reporting as required by the firm in terms of software solutions and their subsequent implementation or change. Experience with regulatory reporting requirements for commodities trading including Physical … Power and Gas. Project lifecycle covering business requirements analysis, functional specification of changes, testing as required and support of UAT. Data analysis as required to support business analysis, such as lineage mapping of attributes from database schemas to reporting outputs. Typical transaction reporting regulations but not limited to REMIT, MiFID2 & EMIR. Becoming familiar with, and conduct further … analysis of, existing applications and processes in line with the requirements of the project assignment. Assist the Regulatory Reporting Manager with Project Documents and subject matter expertise. Responsibilities: Conduct business analysis on REMIT reporting requirements to ensure full regulatory compliance. Business Requirements elicitation, documentation and explanation, working closely with business stakeholders and project colleagues. Production of Functional Specification More ❯

based in the UK or Germany . WHAT YOU'LL DO Manage the day-to-day payments and settlement processes Monitor payments related systems and complete technical investigations and root-cause analysis Own a second level of support ticketing system and handle any escalations resulting thereof Recommend and implement the achievement of process enhancements Work closely with … Treasury, FinOps department or similar You have solid understanding of credit cards, payments processing and transaction monitoring. You have experience working with ticketing systems and completing complex investigations and analysis, along with transaction monitoring You are detail-oriented and can handle multiple tasks simultaneously in a dynamic and time bound environment You have ability to manage multi channel communications More ❯

Plus), tailoring them to the firm's environment. * Collaborate with our external SOC/SIEM service to monitor systems and investigate anomalies. * Lead the response to security incidents, including root cause analysis and remediation. * Produce incident reports and support regular testing of response protocols. * Conduct vulnerability assessments and penetration testing, and follow through on remediation. * Evaluate, implement More ❯

consultants in a collaborative and fast-paced environment. Role As a DevOps Engineer degree apprentice, you'll learn how to be accountable for the undertaking and completion of the analysis of software engineering business issues for either the entire requirement or subset thereof dependent on complexity and/or scope size You'll be instrumental in implementing Solirius’ data … understood and correctly used You'll facilitate ongoing support of our data solutions or part thereof, dependent on complexity and technology, e. g. by troubleshooting, reverse engineering and conducting root cause analysis As a DevOps Engineer degree apprentice, you'll learn how to apply engineering principles to all stages of the software development process, from requirements, analysis More ❯

with development, networks, ops and product teams on strategic IT initiatives. Assist with planning, management and resource allocation of inter-departmental projects alongside the PM team. Oversee incident management, root cause analysis, and rapid resolution of system outages or performance degradation. Improve system monitoring, alerting, documentation, operating procedures and incident response processes. Previous experience with low latency More ❯

consultants in a collaborative and fast-paced environment. Role As a Software Engineer degree apprentice, you'll learn how to be accountable for the undertaking and completion of the analysis of software engineering business issues for either the entire requirement or a subset thereof, dependent on complexity and/or scope size You'll be instrumental in implementing Solirius … understood and correctly used You'll facilitate ongoing support of our software solutions or part thereof, dependent on complexity and technology, e. g. by troubleshooting, reverse engineering and conducting root cause analysis As a Software Engineer degree apprentice, you'll learn how to apply engineering principles to all stages of the software development process, from requirements, analysis More ❯

consultants in a collaborative and fast-paced environment. Role As a Data Engineer degree apprentice, you'll learn how to be accountable for the undertaking and completion of the analysis of software engineering business issues for either the entire requirement or subset thereof dependent on complexity and/or scope size You'll be instrumental in implementing Solirius’ data … understood and correctly used You'll facilitate ongoing support of our data solutions or part thereof, dependent on complexity and technology, e. g. by troubleshooting, reverse engineering and conducting root cause analysis As a Data Engineer degree apprentice, you'll learn how to apply engineering principles to all stages of the software development process, from requirements, analysis More ❯

analyze vendor products for selective use in production systems. Serve as the escalation point for support teams on priority issues. Document and create Standard Operating Procedures. Perform hands-on analysis of production systems, fault resolution, growth issues, and root cause analysis for critical issues. Work with Technology and market data vendors to get solutions working for More ❯

Ansible, AWS RDS/Aurora tools, Azure SQL automation). Monitoring & Health Checks: Utilize tools such as CloudWatch, Azure Monitor, OEM, or Prometheus to monitor performance and availability. Troubleshooting & Root Cause Analysis: Diagnose and resolve database incidents; conduct RCAs for critical incidents and outages. Collaboration: Work closely with DevOps, Application, and Security teams for seamless integration, monitoring More ❯

Ansible, AWS RDS/Aurora tools, Azure SQL automation). Monitoring & Health Checks: Utilize tools such as CloudWatch, Azure Monitor, OEM, or Prometheus to monitor performance and availability. Troubleshooting & Root Cause Analysis: Diagnose and resolve database incidents; conduct RCAs for critical incidents and outages. Collaboration: Work closely with DevOps, Application, and Security teams for seamless integration, monitoring More ❯

Ansible, AWS RDS/Aurora tools, Azure SQL automation). Monitoring & Health Checks: Utilize tools such as CloudWatch, Azure Monitor, OEM, or Prometheus to monitor performance and availability. Troubleshooting & Root Cause Analysis: Diagnose and resolve database incidents; conduct RCAs for critical incidents and outages. Collaboration: Work closely with DevOps, Application, and Security teams for seamless integration, monitoring More ❯

services. Monitor and report on SLAs, KPIs, and service health for all technology suppliers (MSP and non-MSP). Manage the incident and problem lifecycle, ensuring timely resolution and root cause analysis for major issues. Lead service reviews and coordinate post-incident reviews and continuous improvement actions. Collaborate with Product Owners to prioritise operational fixes and stability … restaurant industry Excellent stakeholder engagement skills, especially with business-facing teams Experience working with or managing outsourced IT service providers Strong analytical and reporting skills (e.g., service dashboards, trend analysis) Desirable: ITIL certification (Foundation or above) Experience with POS systems, payment technologies, or BOH platforms (e.g. Oracle, Fourth) Familiarity with service management tools (e.g., TopDesk) Personal Attributes: Calm under More ❯

recovery plans Wind-Down Planning : Maintain and regularly update the company's wind-down plan, ensuring compliance with recovery and resolution regulations Incident Reporting & Management : Oversee incident reporting, conduct root cause analysis, and ensure timely and accurate regulatory submissions Audit Collaboration : Manage internal and external audits, align risk controls with audit recommendations, and facilitate audit processes Regulatory More ❯

is responsible for support, administration, monitoring, troubleshooting and participating in various projects to enhance service and productivity. Job Responsibilities Provide L3+ support to delivery teams on escalated issues. Generate root-cause analysis related to critical incidents and problems. Engage with vendor on getting support, updates, and planning as required. Take ownership of designated technologies covering Citrix environment More ❯

is responsible for support, administration, monitoring, troubleshooting and participating in various projects to enhance service and productivity. Job Responsibilities Provide L3+ support to delivery teams on escalated issues. Generate root-cause analysis related to critical incidents and problems. Engage with vendor on getting support, updates, and planning as required. Take ownership of designated technologies covering Citrix environment More ❯

health and performance of Zscaler solutions. Collaborate with support teams to understand their technical needs and provide effective solutions. Assist in the deployment and configuration of Zscaler products. Conduct root cause analysis for recurring issues and implement preventive measures. Document technical issues and solutions for knowledge sharing and future reference. Stay up to date with the latest More ❯

health and performance of Zscaler solutions. Collaborate with support teams to understand their technical needs and provide effective solutions. Assist in the deployment and configuration of Zscaler products. Conduct root cause analysis for recurring issues and implement preventive measures. Document technical issues and solutions for knowledge sharing and future reference. Stay up to date with the latest More ❯

performance, and overall system stability for Retail Mesa. Participate in design discussions, code reviews, and procedural evaluations. Identify opportunities through technical discussions and make informed trade-offs. Troubleshoot, perform root cause analysis, and resolve technical defects. Lead and coordinate company-wide campaigns in collaboration with support and engineering teams. Ensure compliance risks for Retail Mesa systems are More ❯

visualization, logging, and tracing Understanding of automation, SDLC, CI/CD pipelines, deployment automation, and blue/green or canary releases Proven experience with incident management, disaster recovery planning, root cause analysis, and post-incident reviews Hybrid working - 1+ days a week in the London office Wellbeing initiatives including Sanctus Coaching, Virtual fitness sessions, Wellbeing webinars, and More ❯