and compliance requirements. • Act as the primary point of contact for internal business units (including Operations, Compliance & Transactional Banking), IT and external vendors, regarding service performance and enhancements. • Lead rootcauseanalysis and resolution of major incidents. Drive problem management to reduce recurring issues and improve service stability. • Manage projects involving any future enhancements or regulatory changes More ❯
operational procedures. Mentor team members and contribute to a culture of learning and inclusion. Continuously improving infrastructure reliability and reducing manual work (TOIL). Participating in incident response and rootcause analysis. Why Join Us? Join our team and contribute to a culture of innovation, collaboration, and excellence. If you are ready to advance your career and make More ❯
City of London, London, United Kingdom Hybrid / WFH Options
REC SOLUTIONS LIMITED
with development, networks, ops and product teams on strategic IT initiatives. Assist with planning, management and resource allocation of inter-departmental projects alongside the PM team. Oversee incident management, rootcauseanalysis, and rapid resolution of system outages or performance degradation. Ensure compliance of procedures such as change management, patch management and security and audit processes. Assist … understanding of cybersecurity principles and experience implementing security measures in a regulated environment. Ability to coach, mentor, and upskill staff; develop career paths and ensure team resilience. Experience undertaking rootcauseanalysis including prevention orientated solution reporting. Working experience with deployment tools (e.g. GitLab pipelines) and rollback strategies. Proficiency in managing bare-metal servers, virtualization platforms such More ❯
City of London, London, United Kingdom Hybrid / WFH Options
REC SOLUTIONS LIMITED
with development, networks, ops and product teams on strategic IT initiatives. Assist with planning, management and resource allocation of inter-departmental projects alongside the PM team. Oversee incident management, rootcauseanalysis, and rapid resolution of system outages or performance degradation. Ensure compliance of procedures such as change management, patch management and security and audit processes. Assist … understanding of cybersecurity principles and experience implementing security measures in a regulated environment. Ability to coach, mentor, and upskill staff; develop career paths and ensure team resilience. Experience undertaking rootcauseanalysis including prevention orientated solution reporting. Working experience with deployment tools (e.g. GitLab pipelines) and rollback strategies. Proficiency in managing bare-metal servers, virtualization platforms such More ❯
and performance management. You'll develop and manage insightful dashboards and reports, monitor key performance indicators, and present actionable insights to stakeholders. Your role will also involve predictive analytics, root-causeanalysis, risk management collaboration, and ensuring compliance with industry standards. Proficiency in tools like Power BI, SQL, and Python, along with familiarity with PRISM or Primavera … risk performance. Monitor key project performance indicators and identify trends, deviations, and improvement opportunities. Present clear and actionable insights to stakeholders to enable effective project control decisions. Data Modelling & Analysis: Develop predictive analytics models to assess potential project outcomes based on current data and trends. Conduct root-cause analyses of project variances and propose mitigation strategies to … reporting. Project Controls Knowledge: Familiarity with project controls disciplines such as cost control, scheduling, and risk management. Understanding of Earned Value Management (EVM) and techniques like cost forecasting, variance analysis, and benchmarking. About You Essential Bachelor's degree in data science, Engineering, Project Controls, Finance, or a related discipline. Professional certifications (e.g., AACE, PMI-PMP) are a plus. At More ❯
our global cybersecurity posture Collaborate across IT, architecture, and security teams to assess, implement, and manage advanced security tools and systems Play a pivotal role in incident response and rootcauseanalysis for complex security issues Drive automation of processes, implement best practice frameworks (NIST, ISO 27001, MITRE ATT&CK), and ensure thorough documentation of systems and More ❯
Oversee technology issues management and risk acceptance processes. Lead on the 2LoD review of material Technology Incidents and Risk Events ensuring that actual/potential losses, fix details and rootcauseanalysis is reporting in a timely and accurate manner within risk governance. Strategic challenge of 1LoD identification and evaluation of risks associated with technology regulatory change … of mitigation strategies. Escalate material technology risks and issues within the Chief Risk Office and to wider risk governance and recommend appropriate mitigation. Provide insightful data driven technology risk analysis support risk-based decision-making. Report emerging technology risks within risk governance as part of integrated risk reporting. Provide subject matter expertise on emerging technology risks, including cloud security … as ITIL, COBIT, NIST, ISO. Demonstrable extensive relevant experience of technology and change/operational risk in either a 1LoD or 2LoD capacity (2LoD preferable). Experience in scenario analysis and resilience impact assessments would be advantageous. Core skills and competencies A strong working knowledge of Microsoft products including Excel and Word, strong analytical skills and ability to provide More ❯
and production process; develop documentation (Knowledge Acquisitions Process document) for all deliverables before moving to production to support ongoing maintenance. Create datasets that combine multiple data sources for further analysis by others. Consult with IT to identify data sources and/or changes to underlying reporting systems and application enhancements to support reporting requirements. Conduct rootcauseanalysis of production defects under general supervision. Participate in the development of project plans and carry out assigned tasks. Understand overall data models, data relationships, mapping lineage, business and data transformation rules, and participate in creating data models (e.g., entity design and population). Expand knowledge of Business Intelligence products and tools. Perform other duties as assigned. What … QlikView. Understanding of insurance products/concepts. Knowledge of agile methodologies and Rally application. Experience with Entity Relationship Diagrams, Data flow diagrams, and Dimensional modelling. Knowledge of Exploratory data analysis techniques. Experience with Quality Center. Understanding of basic principles and terminology to solve simple problems. Intermediate analytic, diagnostic, interpersonal, and communication skills. Ability to work independently and in a More ❯
AWS Responsibilities: Monitor security event logs and alerts generated by various security technologies, including SIEM, IDS/IPS, firewalls, and endpoint protection systems. Conduct host forensics, network forensics, log analysis, and malware triage in support of incident response investigations. Identify, analyze, and assess potential insider threats through behavioral analytics, log review, and threat intelligence. Maintain and improve SOC processes … and refine insider risk policies to ensure they are effective and up to date. Develop and implement automated processes for monitoring and enforcing insider risk policies. Participation in security rootcauseanalysis and forensics as part of NorthMark Strategies’ Cyber Incident Response Plan. Develop comprehensive and accurate reports and presentations for both technical and executive audiences. Stay More ❯
AWS Responsibilities: Monitor security event logs and alerts generated by various security technologies, including SIEM, IDS/IPS, firewalls, and endpoint protection systems. Conduct host forensics, network forensics, log analysis, and malware triage in support of incident response investigations. Identify, analyze, and assess potential insider threats through behavioral analytics, log review, and threat intelligence. Maintain and improve SOC processes … and refine insider risk policies to ensure they are effective and up to date. Develop and implement automated processes for monitoring and enforcing insider risk policies. Participation in security rootcauseanalysis and forensics as part of NorthMark Strategies’ Cyber Incident Response Plan. Develop comprehensive and accurate reports and presentations for both technical and executive audiences. Stay More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Tate Recruitment
storage, backups, and Linux systems using tools such as Ansible, Terraform, and GitHub. Collaborate with cross-functional teams to align infrastructure delivery with DevOps best practices. Lead incident response, rootcauseanalysis, and ongoing support for critical infrastructure services. Define and implement infrastructure administration standards and procedures. Champion Infrastructure as Code and continuous improvement across the hosting More ❯
storage, backups, and Linux systems using tools such as Ansible, Terraform, and GitHub. Collaborate with cross-functional teams to align infrastructure delivery with DevOps best practices. Lead incident response, rootcauseanalysis, and ongoing support for critical infrastructure services. Define and implement infrastructure administration standards and procedures. Champion Infrastructure as Code and continuous improvement across the hosting More ❯
from requirements gathering to deployment Lead business and stakeholder teams to effectively translate business requirements into technical solutions keeping in mind best practices and industry standards Perform fit-gap analysis to identify opportunities to automate and make existing processes more efficient. Collaborate with various teams, including third party vendors, Enterprise Applications and Infrastructure teams on various projects and day … projects Build and foster client & peer relationships, partner with other teams to deliver mission critical applications Lead support teams and other team members to troubleshoot critical incidents by conducting rootcauseanalysis and identifying solutions Contribute to impact analysis during various application Release Cycles Own comprehensive technical documentation of integrations and other applications for document versions More ❯
storage, backups, and Linux systems using tools such as Ansible, Terraform, and GitHub. Collaborate with cross-functional teams to align infrastructure delivery with DevOps best practices. Lead incident response, rootcauseanalysis, and ongoing support for critical infrastructure services. Define and implement infrastructure administration standards and procedures. Champion Infrastructure as Code and continuous improvement across the hosting More ❯
Be proficient in Linux server and system administration (e.g., package management, kernel updates, filesystems, volume management) Have experience managing containerized workloads using Docker or Kubernetes Be an expert in RootCauseAnalysis Have a strong desire to learn new skills and technologies, with proven research capabilities and adaptability Possess at least two years of experience training and More ❯
operational performance, and security compliance. Facilitate effective communication between IT teams and business units. Problem Solving and Incident Management: Manage and resolve high-priority incidents and critical issues. Conduct rootcauseanalysis and implement corrective actions to prevent recurrence. Develop and maintain incident response plans and procedures. Requirements: Proven experience as a Digital Operations Manager, IT Manager More ❯
paced, interruption-prone environments Demonstrated ability to learn quickly and work through complex problems, utilizing structured problem-solving methodologies (processes, best practices, tools, templates) Proficient at performing application log analysis and creating stories, depicting timeline of events and errors Operating Systems experience including Windows, Windows10, OSX, iOS, and Android Proficient in Microsoft Office 365, Desktop conferencing (Teams, Zoom, etc … general purpose programming (Java, Python) Bachelor's degree in a technical discipline and/or relevant certifications (A+, ITIL, GCP) strongly preferred Good understanding of application troubleshooting and RCA (rootcauseanalysis) with a wide range of approaches, tools, and techniques Additional information Job Level: P1 Working at Amwell: Amwell is changing how care is delivered through More ❯
and follow-up actions. Work closely with cross-functional teams on data-related projects and continuous improvement initiatives. Identify and investigate data quality issues, contributing to the development of rootcause analyses and solutions. Stay up-to-date with evolving data technologies, tools, and industry trends. Support the definition of data quality methodologies and standards across the business. More ❯
City of London, London, United Kingdom Hybrid / WFH Options
dnevo Partners
and follow-up actions. Work closely with cross-functional teams on data-related projects and continuous improvement initiatives. Identify and investigate data quality issues, contributing to the development of rootcause analyses and solutions. Stay up-to-date with evolving data technologies, tools, and industry trends. Support the definition of data quality methodologies and standards across the business. More ❯
our client excellence and regulatory teams to interpret new requirements and how they can be accommodated into their Target Operating Models Leveraging analytics tools & core methods to assist with rootcauseanalysis and identify opportunities for improvement Partnering with our technology engineers & data strategists on defining architecture strategies and controls Collaborating across teams to take designs into … the overall design of our strategy, processes and technology architecture and sharing this knowledge across Investment Operations Proven track record driving and successfully delivering complex, cross-function projects Strong root-causeanalysis and creative problem-solving skills, coupled with the self-motivation and leadership to drive projects to completion Ability to consistently produce high quality project documentation … moving targets Demonstrated success collaborating, ability to influence without authority 7+ years experience PREFERRED QUALIFICATIONS Functional Architecture Design Business Process Re-Engineering Experience across a project lifecycle from scoping & analysis to delivery Degree in Operational Strategy Technical knowledge of financial service industry utilities At Wellington Management, our approach to compensation is designed to help us attract, inspire and retain More ❯
production systems using tools such as Prometheus, Grafana, or Datadog Collaborate with development and QA teams to improve deployment processes and system reliability Contribute to incident response, troubleshooting, and rootcauseanalysis Requirements Approximately 18 months of experience in a DevOps, Site Reliability, or infrastructure-focused role Working knowledge of Linux-based systems and scripting languages (e.g. More ❯
production systems using tools such as Prometheus, Grafana, or Datadog Collaborate with development and QA teams to improve deployment processes and system reliability Contribute to incident response, troubleshooting, and rootcauseanalysis Requirements Approximately 18 months of experience in a DevOps, Site Reliability, or infrastructure-focused role Working knowledge of Linux-based systems and scripting languages (e.g. More ❯
Holiday Days + your local bank holidays 1 Birthday day - it only happens once a year! 3 So Giving Days - spend these days giving back to your chosen cause Religious Celebrations Leave Mental Healthcare - Sessions withUnmind Enhanced Family Leave Values-driven culture - we're really proud of our culture. So Energy Who we are So Energy was created in … monthly/quarterly reports for senior leadership, including trend analyses, month-over-month comparisons, and variance explanations. • Support strategic initiatives and Lead or participate in special projects- providing data analysis, model validation, and performance tracking. • Conduct "deep dives" into specific issues and coordinate cross-departmental follow-up actions. KPI Monitoring & Analysis • Help define, monitor, and report on key … performance indicators (KPIs) related to payments • Perform root-causeanalysis for KPI deviations, pinpointing underlying issues such as bottlenecks in the collections workflow • Recommend corrective actions to improve KPIs, working closely with Collections Operations and Finance teams. Trend Identification & Forecasting • Analyse historical payment and collections trends to forecast cash flow, projected delinquency levels, and potential bad-debt More ❯
and scale Kubernetes clusters hosting critical microservices Design and enhance observability, alerting, and incident response processes Collaborate closely with engineers to ensure systems are reliable, secure, and performant Lead rootcauseanalysis for production incidents and help prevent recurrence Build tooling to automate repetitive tasks and improve deployment pipelines (CI/CD) Participate in on-call rotation More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Explore Group
and scale Kubernetes clusters hosting critical microservices Design and enhance observability, alerting, and incident response processes Collaborate closely with engineers to ensure systems are reliable, secure, and performant Lead rootcauseanalysis for production incidents and help prevent recurrence Build tooling to automate repetitive tasks and improve deployment pipelines (CI/CD) Participate in on-call rotation More ❯