26 to 50 of 86 Root Cause Analysis Jobs in London

new product features. Main responsibilities: Design customer-centric solutions considering all systems and data impacts, with a strong focus on standardisation and to minimise customisations Conduct Fit/Gap Analysis and identify technical solutions for gaps ensuring design consistency cross domain across Finance, Supply chain and Retail. Ensure the End-to-End Solution consistency across D365 ecosystem with critical … achieve program goals. Ensure D365 integration into the global IT landscape in line with the long-term IT roadmap. Support BAU/Run operations for major incidents triage and Root Cause Analysis (RCA) The impact you can create at Chanel Collaborate with stakeholders to understand business needs and translate them into functional and technical requirements. Ensure alignment More ❯

Develop metrics and dashboards for EUC performance and risk. •Advocate for cost-effective and scalable endpoint solutions. Support •Act as escalation point for EUC-related incidents and problems. •Conduct root cause analysis and manage known error records. •Provide mentoring and guidance on structured troubleshooting. •Support resolution of ad hoc technical issues with a strategic approach. •Deliver remote More ❯

practices and ensure an ongoing focus on reliability, scalability and operational excellence Influence incident and problem management process, driving improvements to key platform metrics Contribute to Post Incident Reviews, root cause analysis, lessons learnt and post actions Champion stability and resilience across the trading platforms Ensure new systems are aligned with best practices Drive improvements and alignment … in observability and monitoring tools, improving MTTD and MTTR Produce analysis on SRE function performance Provide guidance, recommendations and hands-on support to teams, promoting SRE best practices Develop and maintain a roadmap for continuous improvement of support and observability Maintain personal/professional development to meet the changing demands of the role, including all relevant regulatory and legislative More ❯

system health and performance; initiate health checks and proactively remediate issues Respond to and resolve incidents and service requests in line with SLAs Provide break/fix troubleshooting and root cause analysis across supported systems Collaborate with infrastructure teams to support system scalability and optimization Facilitate alignment between delivery teams and Information Security, Infrastructure Partner with stakeholders More ❯

activities. Optimize code performance for customisations and ensure QA scope in partner contracts. Work with regional tech teams to align QA frameworks for localization requirements. Conduct post go-live root cause analysis and drive continuous improvements. Define and monitor quality metrics, analyse test results and communicate findings to stakeholders. Build a quality-driven engineering culture and scale More ❯

activities. Optimize code performance for customisations and ensure QA scope in partner contracts. Work with regional tech teams to align QA frameworks for localization requirements. Conduct post go-live root cause analysis and drive continuous improvements. Define and monitor quality metrics, analyse test results and communicate findings to stakeholders. Build a quality-driven engineering culture and scale More ❯

Take basic infra ownership on GCP (or AWS/Azure): networking, autoscaling, CI/CD, IaC, observability, and cost tuning. Participate in on‐call for your area and drive root‐cause analysis with crisp follow‐ups. 15% Collaborate Pair with back‐end & front‐end to wire extractors/detectors and agents into ticketing, voice, and analytics stacks … ADK preferred). Proven track record shipping AI agents and building RAG pipelines. LLM + DS depth: Prompting/tooling, retrieval design, LLM evals; hands‐on with time‐series analysis (forecasting, change‐point, drift). Cloud & ops: Basic infra ownership on GCP (or AWS/Azure): networking, autoscaling, CI/CD, IaC, observability, and cost control. Communication: You explain More ❯

troubleshoot build and deployment failures. Handle ServiceNow tickets for incidents, service requests, and change management. Collaborate with development, QA, and DevOps teams to ensure smooth code deployments. Participate in root cause analysis and post-mortem reviews for major incidents. Document support procedures, known issues, and resolutions in the knowledge base. Communicate effectively with business stakeholders to understand More ❯

scalable Oracle solutions. Develop and maintain integrations between Oracle systems and other business applications. Ensure data integrity, security, and compliance within all Oracle financial modules. Troubleshoot complex issues, perform root cause analysis, and implement long-term fixes. Optimise system performance and streamline financial workflows through automation and enhancements. Provide technical leadership, mentoring, and best practice guidance within More ❯

during month-end and year-end close. Support governance, compliance, and audit requirements related to SAP P2P activities, including maintaining technical documentation and service catalogues. Drive operational excellence through root cause analysis, process improvements, and automation initiatives. Lead operational reviews, monitor team performance, workload distribution, and ensure quality of support. Represent the support team in project working More ❯

during month-end and year-end close. Support governance, compliance, and audit requirements related to SAP P2P activities, including maintaining technical documentation and service catalogues. Drive operational excellence through root cause analysis, process improvements, and automation initiatives. Lead operational reviews, monitor team performance, workload distribution, and ensure quality of support. Represent the support team in project working More ❯

during month-end and year-end close. Support governance, compliance, and audit requirements related to SAP P2P activities, including maintaining technical documentation and service catalogues. Drive operational excellence through root cause analysis, process improvements, and automation initiatives. Lead operational reviews, monitor team performance, workload distribution, and ensure quality of support. Represent the support team in project working More ❯

validation. Collaborate closely with developers, product managers, and DevOps engineers to identify risks and ensure test coverage. Champion quality standards, best practices, and metrics for monitoring test effectiveness. Perform root cause analysis of defects and contribute to preventive measures. Mentor and support junior QA engineers, fostering knowledge sharing and team development. Contribute to system-wide improvements by More ❯

Key Responsibilities Own and manage the Problem Management process in alignment with ITIL v4 practices. Proactively identify problems based on incident trends, monitoring data, and stakeholder feedback. Facilitate structured Root Cause Analysis (RCA) sessions using methodologies such as 5 Whys or Fishbone diagrams. Maintain and update the Known Error Database (KEDB), ensuring visibility of workarounds and permanent More ❯

s capability in deploying and managing Zscaler solutions. Collaborate with network, security, identity, and infrastructure teams to ensure seamless integration with enterprise systems and architectures. Troubleshoot complex issues , perform root-cause analysis, and provide advanced support for escalated incidents related to Zscaler services. Contribute to documentation, governance, compliance, and operational standards for Zscaler configuration and lifecycle management. More ❯

s capability in deploying and managing Zscaler solutions. Collaborate with network, security, identity, and infrastructure teams to ensure seamless integration with enterprise systems and architectures. Troubleshoot complex issues , perform root-cause analysis, and provide advanced support for escalated incidents related to Zscaler services. Contribute to documentation, governance, compliance, and operational standards for Zscaler configuration and lifecycle management. More ❯

consistent environments. Perform exploratory and usability testing to identify issues not caught by automated scripts. Champion QA practices across the team to ensure reliable, scalable and maintainable products. Lead root cause analysis for critical defects and provide recommendations for process improvements. Contribute to continuous improvement of the software delivery lifecycle by suggesting tools, frameworks and process enhancements. More ❯

by implementing logging, monitoring, and alerting systems (e.g. Azure Monitor, Datadog, etc.). Partner with internal teams to improve resilience, automate toil, and reduce lead time to deployment. Drive root cause analysis and reliability improvements from incidents. What we're looking for Production-grade coding experience: Proficient in writing maintainable, testable, and scalable code in real-world More ❯

to-end solution designs Balancing strategic and tactical approaches to suit varied business scenarios Designing scalable, repeatable and sustainable data solutions with Data Operations and Market Place teams Producing analysis artefacts including user stories, data flows and service design diagrams Coordinating with delivery teams to estimate time and cost for new data solutions Investigating data issues and enabling root cause analysis with stakeholders Supporting the implementation of data controls and driving adoption of core data capabilities Qualifications Who we're looking for: Experience delivering data projects within the Asset Management industry Strong analytical skills and a structured approach to problem solving Proven ability to design and communicate data services and operating models Collaborative mindset with experience More ❯

and MDR/FDA expectations. Introduce best engineering & delivery practices, improve and and report on velocity, release cadence, defect rate, and other metrics. Champion continuous improvement - lead retros, root cause analysis, and quality initiatives to reduce bugs, unblock teams, and increase predictability. Have a strong background in: Node.js, JavaScript, Express, MySQL, preferably also React. Infrastructure & DevOps experience … and consistency to delivery, while adapting to evolving needs What success looks like: 3 months: Define team rituals that promote alignment, speed, and predictability Deliver traceability and documentation gap analysis aligned to IEC 62304 6 months: Lead release of a major AI model or SaMD milestone on time Identify and implement 3 delivery optimisations that improve speed without sacrificing More ❯

and risk management. Mentor junior team members and maintain SharePoint information management. Experience: Demonstrable experience of operating in IT systems support roles Proven experience handling complex IT incidents, conducting root cause analysis, and implementing solutions to prevent recurrence. Expertise in Azure, Microsoft 365, Intune, and troubleshooting. Familiarity with cybersecurity frameworks (eg NIST, ISO 27001, CIS). Strong More ❯

suppliers - particularly Vista, Oracle, and Fourth - ensuring effective coordination and accountability. Establish a governance structure for service reviews, continuous improvement, and supplier collaboration. Lead service reporting, SLA tracking, and root cause analysis for major incidents. Work closely with Product and Business Owners to align service delivery with operational needs. Drive operational stability, problem management, and proactive issue More ❯

and risk management. Mentor junior team members and maintain SharePoint information management. Experience: Demonstrable experience of operating in IT systems support roles Proven experience handling complex IT incidents, conducting root cause analysis, and implementing solutions to prevent recurrence. Expertise in Azure, Microsoft 365, Intune, and troubleshooting. Familiarity with cybersecurity frameworks (e.g. NIST, ISO 27001, CIS). Strong More ❯

and proactive risk detection. Incident Response & Coaching Act as the primary privacy SME for delivery and platform teams during privacy incidents or investigations. Provide technical insight during incident triage, root cause analysis, and remediation planning. Coach teams in privacy-preserving engineering practices, including data minimisation, anonymisation/pseudonymisation, and consent management. Cross-Functional Collaboration Collaborate with Product More ❯

leading our End User Analysts to deliver first and second-line support to head office, retail, and field users. Oversee incident, problem, and change management processes — ensuring timely resolution, root cause analysis, and continuous improvement. Maintain and communicate service performance metrics (SLAs, KPIs, and trends) to business and technology leadership. Manage major incidents and coordinate cross-team More ❯