26 to 50 of 63 Root Cause Analysis Jobs in London

cloud security (AWS, Azure, GCP) and container security (Docker, Kubernetes). Develop and enforce security policies, standards, and best practices. Lead incident response and root cause analysis for security-related issues. Mentor and train teams on DevSecOps principles and tools. Contract: 6 Months Rolling Rate ...

practices for Linux platforms powering low-latency, high-throughput trading workloads. Optimize, and tune Linux for performance, resilience, and minimal latency. Drive incident response, root cause analysis, and continuous reliability improvement across production systems. Oversee system automation and reproducibility—build, deploy, and fleet-manage bare-metal Linux ...

Linux platforms powering low-latency, high-throughput trading workloads. Architect, optimize, and tune Linux for performance, resilience, and minimal latency. Drive incident response, root cause analysis, and continuous reliability improvement across production systems. Oversee system automation and reproducibility—build, deploy, and fleet-manage bare-metal Linux ...

efforts for operational incidents, ensuring swift and effective resolution. Develop and maintain incident response plans aligned with industry best practices. Drive post-incident reviews, root cause analysis, and continuous improvement initiatives. Business Continuity & Governance Keep business continuity plans current, reflecting the evolving operational environment. Ensure compliance with ...

managing Zscaler solutions. Collaborate with network, security, identity, and infrastructure teams to ensure seamless integration with enterprise systems and architectures. Troubleshoot complex issues , perform root-cause analysis, and provide advanced support for escalated incidents related to Zscaler services. Contribute to documentation, governance, compliance, and operational standards ...

maintaining clear communication with stakeholders across multiple time zones. Ensure accurate incident logging, categorisation, and documentation in ITSM tools (e.g., ServiceNow). Conduct structured root cause analysis (RCA) for recurring or high-impact incidents. Log and track problems through to resolution and closure to reduce recurrence ...

Work closely with design and development teams to refine test strategies and resolve issues Manage compliance and specialist testing with external test laboratories Support root cause analysis, documentation, and knowledge sharing across teams What they are looking for 5+ years experience in system, integration or validation testing … across hardware and software Strong background in test documentation, debugging, failure analysis and problem solving Solid understanding of EMI/EMC and regulatory compliance testing (ETSI, FCC, EU Directives, etc.) Python experience for test automation, equipment control and data analysis Excellent communication skills and a structured engineering mindset ...

data pipelines that turn raw sources into usable insight Structuring datasets so teams across the company can self-serve effectively Supporting CX leaders with analysis, investigations, and clear recommendations Spotting opportunity areas and validating where changes will have the most impact Measuring the results of new initiatives and surfacing … what's working - and what isn't Running root-cause analysis when performance shifts unexpectedly Managing multiple stakeholders and switching context without losing momentum YOUR SKILLS AND EXPERIENCE: The ideal Senior BI Analyst will have the following skills and experience: Strong SQL and confidence working with ...

response activities, ensuring rapid assessment and stakeholder updates. Engage with out-of-hours support teams, ensuring clear handovers, readiness and appropriate escalation routes. Support root cause identification and follow-up problem records to ensure issues are fully understood and preventive actions tracked. Change & Release Support Work with … monitoring and accurate service data/CMDB maintenance. Effective incident triage and coordination skills, including managing escalations, engaging out-of-hours teams, and driving root-cause analysis. Supplier and stakeholder coordination, with the ability to manage OOH support providers, ensure readiness, and deliver structured service reporting. Strong analytical ...

with an outage, working with internal teams and the customer to keep the game infrastructure online. DUTIES AND RESPONSIBILITIES Diagnosing and performing root cause analysis on customer infrastructure, including in incident scenarios Proactively identify and raise methods of improving team efficiency and procedures to improve support ...

production readiness Work alongside engineering teams to implement automation, monitoring, and operational tooling Diagnose complex system issues, respond to incidents, and perform in-depth root cause analysis Develop and maintain operational documentation, runbooks, and internal knowledge resources Participate in an on-call rotation and provide occasional ...

configuration) with mentorship from more senior colleagues. Contribute to monitoring, alerting and observability setup for pipelines, applications and integrations. Participate in incident response and root cause analysis for platform and application issues. Assist in applying non-functional requirements (SLA/SLOs, resilience, backup and recovery) defined ...

test environment provisioning Implement parallel test execution, flaky test handling, retry strategies, and test isolation Monitor test results, analyze failures, and provide timely root-cause analysis Collaborate with developers, QA, and product teams to ensure quality goals are met Document framework usage, coding standards, and onboarding guides ...

test cases for automation, considering both functional and non-functional requirements. Continuously improve test automation frameworks and processes to enhance efficiency and effectiveness. Perform root cause analysis of defects and work closely with development teams to resolve issues. Participate in Agile ceremonies, including sprint planning, daily stand ...

Insights function that works hand in hand with the Customer Experience team. Your focus will be on making data accessible, delivering deep dive analysis, and helping the business understand the key drivers behind customer contact and satisfaction. Day to day, you will Build and maintain dashboards tracking customer experience … Experience teams with analytical requests Identify opportunities to improve customer experience through data led insight Measure the impact of strategic and tactical changes Perform root cause analysis when performance dips Work cross functionally with teams such as Trust & Safety, Seller Success, and Product What they are looking ...

incidents, investigations, and related case work. Ensure cases are triaged and progressed in line with expectations, highlighting gaps in speed, quality, or process. Perform root cause analysis and identify trends across incidents and recurring issues. Provide analytical insights that help prioritise fixes and improvements . Contribute ...

incidents, investigations, and related case work. Ensure cases are triaged and progressed in line with expectations, highlighting gaps in speed, quality, or process. Perform root cause analysis and identify trends across incidents and recurring issues. Provide analytical insights that help prioritise fixes and improvements . Contribute ...

Experience with modern observability tooling (Prometheus, ClickHouse, Grafana) Proven experience designing and operating complex distributed systems Experience with configuration management (SaltStack, Ansible, Puppet) Strong root-cause analysis skills with a blameless, data-driven approach to incidents ...

using Flow Builder. Support voice and chat channels and integrate solutions with external systems (e.g., Dynamics 365 ). Manage incidents, troubleshoot issues, and perform root-cause analysis using tools like CloudWatch . Collaborate with telephony, IT, and architecture teams, and help upskill colleagues on AWS Connect. Produce ...

Ansible Oversee backup, recovery, retention, and audit remediation activities Act as senior technical authority for storage, backup, and cyber-recovery Lead incident management, root cause analysis, and service improvements Develop multi-year technology roadmaps and manage budgets and vendors Ensure consistent standards across regions and 24/ ...

Insights function that works hand in hand with the Customer Experience team. Your focus will be on making data accessible, delivering deep dive analysis, and helping the business understand the key drivers behind customer contact and satisfaction. Day to day, you will Build and maintain dashboards tracking customer experience … Experience teams with analytical requests Identify opportunities to improve customer experience through data led insight Measure the impact of strategic and tactical changes Perform root cause analysis when performance dips Work cross functionally with teams such as Trust & Safety, Seller Success, and Product What they are looking ...

Solving & Decision-Making : Comfortable navigating ambiguity, managing risk, and facilitating decision-making with technical and non-technical stakeholders. Applies structured approaches (e.g., A3 thinking, root cause analysis, DACI/RAPID) to resolve blockers and drive clarity. Executive Communication & Stakeholder Alignment : Skilled communicator who can tailor narrative ...

identify functional, UX, and edge-case issues Execute performance and security testing aligned to best practices (e.g. OWASP) Support production incident investigation and root cause analysis Collaborate with Engineers and Product Managers on test strategy, code quality, and requirements Improve testability through CI/CD integration, code ...

Azure workloads, virtualised environments, and Microsoft 365 . Own backup policies, SLAs, retention, immutability, and restore testing. Respond to backup and recovery incidents, performing root cause analysis . Support Azure migration and decommissioning activities . Maintain clear technical documentation and handover materials. Collaborate with cloud, security ...

processing workflows Monitoring, debugging, validation scripts AWS Support/Operations: Troubleshooting ETL failures, performance bottlenecks, pipeline issues Monitoring cloud workloads (CloudWatch, CloudTrail) Handling incidents, root-cause analysis (RCA), patching & releases Cost optimization and resource usage tracking Data quality checks for telecom data pipelines Roles & Responsibilities Provide ...